Our commitment to #makeitright is reflected through the way we do business.
We are dedicated to running our business responsibly.
From respecting human rights and upholding ethical standards to using innovation to make things better for our people, customers and communities.
We recognise the positive impact that we can have when we make the most of our skills and resources to address some of the most pressing social and environmental issues. Especially when we engage our people, customers and supply partners to achieve more together.
For our customers.
We offer you a better experience through providing the most reliable network for smartphones and we give you extra ways to enjoy it by providing Feel At Home (roaming with your domestic allowance), 4G at no extra cost, game changing PAYG rates and more.
We make our network, website and services open and accessible for you, as well as providing you with guidance on how your children can access the benefits of the online world safely.
We work together to provide you with a service that you can enjoy and trust, and we give you a voice by challenging our industry to improve your experience.
For our people.
We provide our people with opportunities to develop their skills and create successful careers with us, as we continue to grow together.
Reimagined Learning is our pioneering training programme that offers our people the chance to develop their skills and collaborate with colleagues from across the business, while inspiring the next generation of reinventors.
As an employee at Three, you are encouraged to share your ideas for how we can improve as a business, which we use alongside the feedback that you give us through our Employee Survey to shape and develop our approach.
You are recognised and rewarded based on your behaviour and the way that you help us to go the extra mile for our customers.
We know that many of our employees want to be able to support the local charities and issues that they feel passionate about. Through ‘Your cause, your way’, we enable our people to volunteer and apply for a donation and/or match funding for the charities or community organisations of their choice, or donate more themselves through payroll giving.
For our communities.
Using our skills and enthusiasm for the benefits that digital tools can offer, we help our communities to discover ways to improve and enjoy their lives through building their confidence and understanding of the online world.
Whether we are sharing ways to make the most of the social or resourceful aspects of the internet through our Discovery sessions or connecting young people to the career opportunities available in our industry through Reimagined Learning, we are helping our communities to understand what’s in it for them.
For our environment.
In a world where climate change is no longer just a threat, we can contribute to protecting our environment by managing our own footprint, as well as supporting our customers and suppliers to live more sustainably.
Similar to most businesses, we continue to reduce our carbon footprint through making changes to the way we operate. From the basic approach of encouraging recycling and waste reduction in the places we work, through to using renewable energy and making refurbishments to improve the efficiency of our buildings and data centres.
We share the infrastructure that supports our network with another mobile operator, through a 50:50 joint venture MBNL. Our approach enables us to minimise our environmental impact by limiting the energy, equipment and number of sites that we need to provide great coverage and reliability for our customers throughout the UK.
Beyond SIM only plans, paperless billing and device recycling, we are currently developing more opportunities for our customers and suppliers to make more sustainable choices with us.
To find out more contact our Responsible Business Manager Celina.Benedict@three.co.uk.