We’re happy to announce that we’ve just been awarded No.1 network for Mobile Broadband in a survey by independent research agency, YouGov. More than 1,000 people rated the service they get from their provider and our customers rated us so highly that Three came out on top.
We’re really excited as this is the seventh time we’ve been rated No.1 for Mobile Broadband. And we’re even more excited that our customers love our network as much as we do.
The core attributes we came top in were:
- Installation
- Network coverage
- Getting connected
- Staying connected
- Reliability in the day
- Reliability in the evening
- Download speeds
- Upload speeds
- Ease of use
- Billing
We also came top for:
- Quality
-
Value for money
All figures, unless otherwise stated are from YouGov Plc. Total sample size was 2,745 adults, of which 1,092 used mobile broadband by means of a dongle, modem stick, or datacard. Three’s mobile broadband sample was 371 users. This is the sixteenth wave of an independent study. Fieldwork was undertaken between the 5th and 11th of April 2012. The survey was carried out online. The figures have not been weighted. MVNOs have been excluded. For more information go to www.three.co.uk/awards.
