What to do if you drop your phone down the loo.

Phones and toilets article header image

We take our gadgets everywhere. And we’re on our phones morning, noon and night; whether that’s on the train, in bed or even on the toilet.

Toilets in particular can cause plenty of problems – water and phones really don’t mix well. So what should you do if you drop yours down the loo?

‘Dropped my mobile in the toilet…’

First of all, don’t be embarrassed.

The majority of phones get damaged in some way or another. The most common problem is a cracked screen, but water damage comes a close second.

Nearly half of all mobile phones that have suffered some kind of water damage did so by being dropped down the toilet. So if it happens to you, you’re certainly not the first.

Secondly, don’t panic. Years ago, it would have instantly been game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end.

Three Rescue has it covered.

Losing or breaking your phone: it happens. But losing all your contacts, photos and videos? That’s not right at all. If you take out Three Rescue, if your phone is lost, stolen or accidentally damaged (including being dropped down the loo!), we’ll get you back up and running the next day.

The insurance is designed to protect your phone, tablet or dongle against the risk of loss, theft, damage and out-of-warranty breakdown. It comes with the Three Rescue app, so you can back up your phone information, and lock your missing phone to keep your information away from prying eyes.

Three Rescue has everything you need, so you can get your life back with just one call. #makeitright

Don’t have Three Rescue? Don’t panic.

If you don’t have Three Rescue, here are a few tips you can follow to try and make sure that you don’t end up spending far more than a penny.

And these tips apply to all sorts of liquid incidents, from dropping your device into a sink, bath or puddle, or from spilling a cuppa over it.
 

  1. Get your device away from the liquid it’s been dropped in.

  2. Carefully remove the battery (if you can), case and SIM, and generally take the phone apart as much as you can.

  3. Dab at any visible liquid with a cloth to soak it up. Make sure that you don’t use a tissue, or any sort of cloth that could leave fluff or fibres.

  4. Place your phone in a bowl of uncooked rice for a few hours. This will soak up any remaining moisture.

  5. Leave your phone to dry out for at least 12 hours. Don’t turn it on in that time. And don’t try to dry it in any other way, such as using a hairdryer or heater.

  6. Try turning it on again – hopefully it will be ok!


If all else fails, you could consider a waterproof smartphone as your next phone. How about the Sony Xperia Z3? The device is waterproof to a depth of 1m for up to 30 minutes. Sorted.