It's been a while since Vicki tried using a new phone. Like lots of us, she's stuck with her familiar old Samsung for years - but now the time has finally come for an upgrade. We asked her to tell us what happened when she tried to transfer her contacts from her old phone to a brand new Sony Ericsson Xperia.
"Ok, so I’m ditching my S8300 (or the red one as I like to call it) and moving onwards and upwards to the exciting world of Android. Nope – I have no idea what’s in store either. All I know is that the Xperia is a touchscreen, and with my sausage fingers this doesn’t bode well.
Before I experiment with Android (watch this space for more on that) I need to get down to basics and transfer all my contacts and my SIM card. So I need to store all my contacts on my current SIM and then swap it over. How hard can it be?
Phonebook. More. Copy contacts. Phone to SIM – very straightforward. Although I then get a message that says ‘Some info might be lost’ and asked whether I want to continue. I definitely want to keep everything (hence copying it) so this is one of those suck it and see moments… Yey, in about 30 seconds all 90 contacts are copied.
So far, so good, but I’m aware that I haven’t laid a sausage finger on my new touchscreen yet. I take out the SIM from my old phone - easy since I’ve forced the back off so many times it’s practically dropping off - but how do I get into my new phone? I do something completely out of character and refer to the manual (unfortunately it’s one of those fold-out things that makes me wish I had a degree in Origami) and all the info is there:
‘Insert tip of finger and slowly lift up the cover’ - well the ‘tip’ of my finger doesn’t seem to fit (and there’s no slowly about it, this needs brute force). Surely they can make something that pops off neatly? Getting the battery out is equally challenging, but I faff around with my thumbnail and manage to resist resorting to the bread knife.
OK, my SIM is in, the battery and cover are back in place, and I’ve powered up. So I just ‘tap’ the phonebook icon to the right of the screen and see ‘Import contacts from your SIM card’. One more deft ‘tap’ et voila! In 30 seconds time all 90 contacts are in.
So apart from the chipped nail this was pretty straightforward, and all done without the obligatory call to him indoors."
Fancy getting a helping hand with your phone?
You can find out how to transfer contacts on your own phone by visiting our device support page and selecting your phone. You'll find videos and step by step guides to help you with everything from putting your SIM card in and installing apps, to setting up PINs and passwords. No need to reach for the bread knife!