There’s something special about a BlackBerry. And if you’ve got one, you might not even know what it is. It depends whether your network provider made it obvious in your package when you first got your phone.
Here’s Emily from our Support team to reveal the secret.
‘When I got my first BlackBerry I was really excited about all its cool features until I tried to set up email and couldn’t. I had used lots of smartphones before so was quite frustrated that I couldn’t figure it out myself.'
‘In the end, I found out that to get the internet, email and BlackBerry Messenger you need to make sure that you activate BlackBerry Internet Service – or BIS. It’s a service that all BlackBerry users must buy each month to use the internet and it costs £5.00, no matter what network you’re on.'
So how do you get it?
Setting up BlackBerry Internet Service is quick to do, but the steps aren’t always obvious.
Whether you have a Pay Monthly or Pay As You Go phone, Three has a step-by-step guide to setting up BlS. Just visit
three.co.uk/BIS.
