Mobile insurance for your new iPhone.

Mobile insurance for your new iPhone.

If you lose or damage your smartphone, it feels as though you’ve lost so much more than a material possession.


We all love having our photos, messages, contacts and apps in the palm of our hands, so when you can’t get at them and your lovely shiny iPhone has come a cropper, it really is a disaster.

iPhone damage: the facts.

In 2013, statistics showed that 300 phones were stolen per day in London alone and around half of these were Apple iPhones. With the iPhone 6s costing more than £600 on Pay As You Go, that's a lot of money to be losing.

In the same year, mobilephonechecker polled 1,486 UK adults who had all broken, dented or scratched an iPhone, to see how just long it takes on average for an iPhone user to damage their device. The results found that the average iPhone was destroyed or damaged within just 10 weeks of purchase and an iPhone 4 or iPhone 5 lasted less than six weeks.

But we take our smartphones everywhere, and it’s impossible to protect them 100% of the time when you’re out and about. That’s where Three Rescue™ comes in…

What is Three Rescue™?

Three Rescue™ is the only insurance you’ll need for your iPhone. If your phone is lost, stolen or accidentally damaged, we'll get you back up and running the next day. And our little app backs up all the precious stuff you’ve got stored; so you can get your life back with just one call.

Three Rescue ™ gives you worldwide cover against:


  • Loss
  • Theft
  • Accidental damage (including liquid damage)
  • Malicious damage
  • Pet damage
  • Out-of-warranty breakdown.

Plus some reassuring extra support:


  • Next-day replacement guarantee*
  • 24/7 online or over-the-phone claim service
  • 24-month warranty on your replacement device**
  • Added security and 10GB of storage to back up your content with our Three Rescue™ app***.

How to get it.

Three Rescue™ can be bought with most devices at the checkout as an Add-on. It’s only available to customers who have purchased a new or refurbished device from Three, as part of their network contract.

No matter how careful you are, accidents happen. Whether it’s down the toilet, in the washing machine, lost, stolen or dropped on the floor, the peace of mind you get with Three Rescue™ phone insurance is a no-brainer.


* Most enquiries will be dealt with in one call if your claim is completed before 7:30pm Monday to Friday or 2:30pm on weekends. Occasionally however, additional calls may be necessary.

** Your replacement device may be refurbished to Three Rescue™’s standard (using the original equipment manufacturer’s parts). If we can’t provide a same model replacement we will send a device with similar features and functionality. You’ll need to return any damaged or faulty device to avoid paying a non-return fee.

*** Includes 10GB of storage to back up your photos and videos via the Three Rescue™ app. Not all devices are compatible with the Three Rescue™ app or all features of the app. See section H of the policy Terms and Conditions for details.