Wi-Fi Calling

Wi-Fi Calling – call and text whenever you’re on Wi-Fi

We want you to have the best experience possible on our network. With Wi-Fi Calling, you can call and text whenever you're on Wi-Fi in the UK, even if there’s no mobile signal. You’ll be charged in the same way as normal, so your usage will come out of your monthly allowance, or you'll be charged at the same rate as you usually would be for using our network.

Depending on the phone you have, it will either need a simple software update to switch seamlessly to Wi-Fi Calling, or you'll just need to turn it on in the settings. Pretty nifty.

Look out for these symbols on your Apple or Android device to check that Wi-Fi Calling is working.

How to get Wi-Fi Calling

Phones that are ready for Wi-Fi Calling


Update your phone software

Select your phone below to find out how to update it with the latest software and activate Wi-Fi Calling.

  • Sony
  • Sony Xperia XZ2
  • Sony Xperia XZ Premium
  • Sony Xperia XA2
  • Razer
  • Phone 2
  • Phone
  • HTC
  • HTC Honor 10 Lite
  • HTC P Smart 2019
  • HTC Honor 8X
  • HTC Mate 20 Pro
  • HTC Honor 7S
  • HTC Honor 7A
  • HTC Honor 10
  • HTC P20
  • HTC P20 Pro
  • HTC P20 Lite
  • HTC Honor 7X
  • HTC Mate 10 Pro
  • HTC Honor 9
  • HTC Mate 9
  • Motorola
  • Moto Z2 Play
  • Moto C
  • E5 Play
  • ZTE
  • Blade V9 Vita
  • Blade V8
  • Z2312
  • Alcatel
  • 1
  • U5
  • Google
  • Pixel 3
  • Pixel 3 XL

Wi-Fi Calling on the London Underground

  • • Make and receive calls and texts
  • • Connect to Wi-Fi in over 250 stations
  • • Set up your Wi-Fi access simply in My3

Get Wi-Fi Calling support

Find out more about our network
Wi-Fi provided by Virgin Media.