Help & SupportContact us

Online help.

My3 account
You can quickly and easily manage your account online in My3. Check how many texts and minutes you’ve got left, top-up your account, check your data allowance, pay your bill, and more. Your My3 account is secure and free to use.

> Check your usage
> Top-up your mobile
> Top-up your Mobile Broadband
> View your bill
> Pay your bill

Get in touch with us about:

Help with your mobile

> Get the internet on your mobile
> Upgrade your 3 mobile
> Buy & activate a top-up
> Ways to pay your bill
> Your bill explained
> Solve problems with our troubleshooter

Help with your Mobile Broadband

> Buying top-ups
> Improve speed and signal strength
> Check how much data you’ve used
> What does 1GB of data give you?
> Help with topping up
> Using your dongle abroad
> Problems connecting to the internet?

Find your nearest 3Store
> 3Store locator

Disability Services
You can use our minicom number, send an email, or write to us.
> Disability Services contact details