Other ways to get in touch.
Email us
Send us an email and we'll get back to you within 10 working days.

> Email us
Web chat
Our advisors can help with:
  • Your current spend/bill total
  • Explaining your bill
  • Pricing details 
  • Credit limit queries (for example, If you’ve had a text message warning you about your credit limit)
Click the link below to start your chat:
> Billing query
Our advisors can only help with these topics. For other queries, please call 333 (free) from your Three phone or 0843 373 3333 (national rate). If you have Mobile Broadband with us, please call 500 (free) from your Three phone or 0843 373 0500 (national rate).
We’ll call you back
You can request a call back by clicking the link below. We’ll get back to you within 72 hours.

> Call me back
Want to write to us?
Our address is:

3 Customer Services
Hutchison 3G UK Ltd
PO Box 333
Glasgow
G2 9AG

We'll aim to get back to you within 10 working days.