Using an Alternative Roaming Provider while roaming in the EU.

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Since we don’t have an ARP yet, you need to make sure you’re set up to use Three’s service while you’re in the EU, or you won’t be able to use the internet on your device when roaming.

If you’re using anything other than an Apple device, you won’t need to worry, as your device should automatically work. But if you’re using an Apple device, you’ll need to make sure that EU internet is switched off in your data settings. To do this:

  1. From the homescreen, tap Settings

  1. Tap Cellular
Apple settings icon

  1. Scroll down to EU Internet and make sure that the slider is set to off.
Apple cellular icon

If you have EU Internet turned on, you won’t be able to use data in EU countries.


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