Yeah, awesome.
Seems we made things right.
Thanks for the feedback.
How to get Three inTouch on your Android phone.
You might already have Wi-Fi Calling on your phone.
1. Check your software and compatibility.
If you have a compatible phone that you’ve bought from Three, and you're running the latest system software, you don't need to do anything - Wi-Fi Calling will just work when you need it.
You’ll be charged in the same way as normal, so your usage will come out of your monthly allowance, or you'll be charged at the same rate as you usually would be for using our network.
Here's a current list of all our Android phones ready for Wi-Fi Calling. Click the links below to find out how to update your phone with the latest system software.
-
Other options
- My phone isn't on this list
- I didn't buy my phone from Three
2. Look out for the Wi-Fi calling icon to know it's working.
To make and receive calls and texts with Wi-Fi Calling, you'll need to be connected to Wi-Fi. You can connect to your home Wi-Fi, or any public hotspot when you're out and about. You will know it's working when you see a Wi-Fi calling icon at the top of your phone.
3. Further hints and tips.
For more information about improving your experience, you can visit our Three inTouch suport page. Three inTouch support.
If Wi-Fi Calling isn't ready for your phone yet, follow the steps below to get the Three inTouch app.
- Check your device is compatible with the app.
-
Three InTouch is available on Android 4.0 and above. You’ll need to make sure your phone’s software is up to date (you can find out how to do that here).
- Download and activate the app.
-
All you need to do to get the app is search for “Three InTouch” on the Google Play, and select Install. You need to be connected to our network to activate the app for the first time. If you’re having any trouble connecting, you can check out our troubleshooter.
- Connect to Wi-Fi.
-
To make calls and send texts with Three inTouch, you’ll need to be connected to Wi-Fi. You can connect over either your home Wi-Fi or any of the free Wi-Fi hotspots all over the UK.
Did you find this page useful?
Help us improve.
Don't include personal information, e.g. your phone number or credit card details.
Thanks for your feedback.
Your feedback is totally appreciated. It will help us #makeitright by improving this page.
But seeing as your problem hasn't been fixed, you can still get help.