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Enjoy low rates to the EU. And beyond.

As a Pay Monthly user, you're automatically set up to use your mobile in over 150 countries. In some 3 networks abroad, you can even make video calls back home and keep up with all your UK news, weather and sport. Plus, we're adding new countries all the time, so make sure you check back regularly for updates.

To see which countries you can currently use your mobile in and how much it costs, pick a destination from the map or the drop-down box to get all the detail.

3 like home.

Better still, if you’re going to one of these countries - where we’ve got sister networks - you can use your 3 mobile to call or text home for the same price as in the UK.

Before you go.

...Get your mobile ready to roam
Before you use your mobile abroad for the first time, you’ll need to call 333 at least 24 hours before you leave the UK to activate International Roaming.

...Set up your Voicemail and Videomail*
Check your mobile’s user guide if you don’t know how to do this.

...Charge up your battery and take your charger with an adaptor
Sounds obvious, but you don’t want to run out of juice while you’re away.

...Insure your mobile
If you’re not already covered, our policy is right up there with the best, protecting your mobile against loss, damage and breakdown. For all the details, check out Care3.

* If you have an NEC e606 or e808, please video call 125 to set up your Videomail.
* If you have a Motorola A830 or Nokia 7600, you can get your Videomail from Mail via your browser

Whilst you're away.

Remember, you'll need to include international dialling codes to any numbers you use. Always put a '+' symbol in front of the number you're calling, followed by the country code. Also, take off the first digit from the area code (usually a '0'). For example, to call an 0207 London number dial +44207 followed by the rest of the number.

What it costs.

Call charges depend on where you're travelling. See our International pricing for full details on pricing and individual operators.

Remember that while you're abroad all calls are charged by the minute and you’ll also get charged for receiving calls. All prices are inclusive of VAT where applicable. However, charges for using your mobile outside the EU are exempt from VAT.

Free roaming advice direct to your handset

When you visit an EU country we'll text you with information on call charges for that country, you'll know what the costs are straight away. (Don't worry - you can elect not to recieve it if you like, just text 'stop' to shortcode 330). If you decide to receive it again, just text "start" to shortcode 330

You can also get free advice by:

  • Calling free on +44 7782 333330 anywhere in the EU
  • Text 777 with the name of the EU country you're in.


Easy!

When you're abroad.

3 Customer services: 333

Or if that doesn't work..., call +44 7782 333 333

Voice/videomail: 123

Or if that doesn't work..., call +44 7782 333 123

Local emergency: 112

*911 for USA & Canada

Remember, operators abroad may not speak English.

Voice/videomail setup.

NEC users

*For Customers with NEC e606 and e808 handsets please video call 125 to set up your Videomail. For video charges refer to Price Guide.

Motorola & Nokia users

Customers with a Motorola A830 or Nokia 7600 can access their Videomail from Mail via the browser.

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