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Delivery
Free next working day delivery
Free collection from store
We offer next day delivery if you order before 4pm, and orders placed after 4pm will be delivered in 2 working days. We deliver between 9am and 6pm on weekdays, but not on weekends or bank holidays. For more information please take a look at our delivery page.
Returns
You've got 14 days to return or exchange any new, unused device or accessory you bought online. Please make sure you keep your delivery note or collection receipt. If you want to exchange for another make/model there'll be a small charge as set out in our Price Guide. See Refunds & Returns for more info, or call us on 0333 338 1001.
Pre-orders
Devices on pre-order take around 4 weeks to arrive, depending on each supplier. You’ll get an estimated delivery date when you place your order and we’ll text to let you know when it’s with our courier (DPD). You’ll be able to track it and change your delivery date if you want to.