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Before you travel
Check that international roaming is activated on your phone and your account.
Manage your roaming settingsPay Monthly Roaming charges
Calls and texts to the UK and using data in Go Roam destinations are included in your allowance.
Colombia is a Go Roam Around the World destination. If you have a data allowance greater than 12GB, you can use up to this amount of data each month at no extra cost. Data use above this may be blocked for roaming until your next billing period.
If you've gone over your allowance in a Go Roam you'll pay special lower roaming rates, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
If you're on one of our Essential Plans, check out our Essential plan roaming prices which apply when roaming in the rest of the world ‐ including in Go Roam Around the World destinations.
Pay As You Go Roaming charges
Calls and texts to the UK and using data in Go Roam destinations are included in your allowance.
Colombia is a Go Roam Around the World destination, so you won't be charged for using up to 12GB of data – it'll simply come out of your credit or Add-on allowance. Data use above this may be blocked for roaming until the next month.
If you've gone over your allowance in a Go Roam destination, you'll pay special lower roaming rates, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
| With allowance remaining | Outside your allowance | |||
|---|---|---|---|---|
| Calling a UK number | Comes out of your allowance | 3p per minute | 10p per minute | 10p per minute |
| Calling a Colombian number | £1.40 per minute † | £1.40 per minute † | £1.40 per minute † | £1.40 per minute † |
| Texts to UK | Comes out of your allowance | 2p per text | 10p per text | 10p per text |
| Texting a Colombian number | Up to 2p per text | Up to 2p per text | 35p per text | 35p per text |
| Receiving calls from any number | Free | Free | Free | Free |
| Receiving texts from any number | Free | Free | Free | Free |
| Using internet and data | Comes out of your allowance | 1p per MB (up to £45 Data roaming limit) |
5p per MB | 5p per MB (up to £45 Data roaming limit) |
| Using voicemail | Comes out of your allowance | 3p per minute | 10p per minute | 10p per minute |
†Calls to international special numbers aren't covered by your monthly allowance of voice minutes and are charged at £2.75 per minute. These include calls to international premium rate and some international personal numbers. We'll do our best to send you a text message when you connect to any of these numbers. View full list of the numbers
Go Roam rates apply to calls and messages to standard UK landline or mobile numbers, to calls and texts made to standard landline and mobile numbers between Go Roam in Europe destinations and using data outside of allowance. If you go over our Fair Use data allowance you'll be subject to a surcharge.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Go Roam.
For our Essential Plan customers roaming outside of Go Roam in Europe destinations view our roaming charges for customers on Essential Plans
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