Yeah, awesome.
Seems we made things right.
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Check that international roaming is activated on your phone and your account.
Manage your roaming settingsCalls and texts to the UK and using data in Go Roam destinations are included in your allowance.
Colombia is a Go Roam Around the World destination, so you won't be charged for using up to 12GB of data – it'll simply come out of your allowance. After that a small surcharge applies (see below).
If you've gone over your allowance in a Go Roam you'll pay special lower roaming rates, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
Calls and texts to the UK and using data in Go Roam destinations are included in your allowance.
Colombia is a Go Roam Around the World destination, so you won't be charged for using up to 12GB of data – it'll simply come out of your credit or Add-on allowance. After that a small surcharge applies (see below).
If you've gone over your allowance in a Go Roam destination, you'll pay special lower roaming rates, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
With allowance remaining | Outside your allowance | |
---|---|---|
Calling a UK number | Comes out of your allowance | Standard UK rate |
Calling a Colombian number | £1.40 per minute | £1.40 per minute |
Texts to UK | Comes out of your allowance | Standard UK rate |
Texting a Colombian number | 2p per text | 2p per text |
Receiving calls from any number | Free | Free |
Receiving texts from any number | Free | Free |
Using internet and data | Comes out of your allowance | Standard UK rate (up to £45 Data roaming limit) |
Using voicemail | Comes out of your allowance | Standard UK rate |
Go Roam rates apply to calls and messages to standard UK landline or mobile numbers, to calls and texts made to standard landline and mobile numbers between Go Roam in Europe destinations and using data outside of allowance. If you go over our Fair Use data allowance you'll be subject to a surcharge.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Go Roam.
If you don't see coverage on the map above, it's for one of 2 reasons:
We might not have map data for this area, even though you do have coverage there.
We might not have roaming coverage there.
For these reasons, this map is intended only as a guide to the coverage you'll get.
Seems we made things right.
Thanks for the feedback.