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Before you travel.
Check that international roaming is activated on your phone and your account.
Manage your roaming settings.Pay Monthly Roaming charges.
Calls and texts to the UK and using data in Feel At Home Around the World destinations are included in your allowance on our Advanced plans.
Colombia is a Feel At Home Around the World destination, so if you're on an Advanced plan, you won't be charged for using up to 13GB of data – it'll simply come out of your allowance. After that a small surcharge applies (see below).
If you've gone over your allowance in a Feel At Home Around the World destination, you'll pay special lower roaming rates of 3p per minute, 2p per text and 1p per MB, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
If you're on one of our Essential Plans, check out our check out our Essential plan roaming prices (PDF 422 KB)
Pay As You Go Roaming charges.
Calls and texts to the UK and using data in Feel At Home Around the World destinations are included in your allowance on our Advanced plans.
Colombia is a Feel At Home Around the World destination, so you won't be charged for using up to 9GB of data – it'll simply come out of your credit or Add-on allowance. After that a small surcharge applies (see below).
If you've gone over your allowance in a Feel At Home Around the World destination, you'll pay special lower roaming rates of 3p per minute, 2p per text and 1p per MB, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.
| With allowance remaining. | Outside your allowance. | |
|---|---|---|
| Calling a UK number. | Comes out of your allowance. | 3p per minute. |
| Calling a Colombian number. | £1.40 per minute. | £1.40 per minute. |
| Texts to UK. | Comes out of your allowance. | 2p per text. |
| Texting a Colombian number. | 2p per text. | 2p per text. |
| Receiving calls from any number. | Free. | Free. |
| Receiving texts from any number. | Free. | Free. |
| Using internet and data. | Comes out of your allowance. | 1p per MB. (up to £42.5 Data roaming limit). |
| Using voicemail. | Comes out of your allowance. | 3p per minute. |
Feel At Home rates of 3p per minute, 2p per text and 1p per MB apply to calls and messages to standard UK landline or mobile numbers, to calls and texts made to standard landline and mobile numbers between Feel At Home in Europe destinations and using data outside of allowance. If you go over our Fair Use data allowance of 13GB a month, data will cost up to 0.50p/MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. Prices are shown including VAT where applicable.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Feel at home.
For our Essential Plan customers roaming outside of Feel At Home in Europe destinations view our roaming charges for customers on Essential Plans (PDF 422 KB)
Feel At Home rates of 3p per minute, 2p per text and 1p per MB apply to calls and messages to standard UK landline or mobile numbers, to calls and texts made to standard landline and mobile numbers between Feel At Home in Europe destinations and using data outside of allowance. If you go over our Fair Use data allowance of 13GB a month, data will cost up to 0.50p/MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. Prices are shown including VAT where applicable.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Feel at home.
For our Essential Plan customers roaming outside of Feel At Home in Europe destinations, view our roaming charges for customers on Essential Plans (PDF 422 KB)
Calling or texting another country?
Coverage in Colombia.
If you don't see coverage on the map above, it's for one of two reasons:
We might not have map data for this area, even though you do have coverage there.
We might not have roaming coverage there.
For these reasons, this map is intended only as a guide to the coverage you'll get.