Welcome to Three.

You're using your phone on a Pay Monthly plan Change.

Your first month with Three.

We want to give you a great start to being on Three. Below we've pulled together a few suggestions that will help make the most of your device on our network straight away.

Getting started with your phone.

  • Get step-by-step guides for your phone.

    Select your phone from our Device support page to get help setting up.

  • Inserting your SIM.
  • Activating your phone.
  • Backing up and restoring your contacts.
  • Connecting to the Internet.
  • Setting up email.

Keeping your old phone?

To use an existing phone with our network, you need to make sure that your phone is compatible and unlocked.
Check compatibility.
Make sure your device is unlocked.

Want to keep your existing number?

Bring your number to Three.

If you're moving from another network to Three and you want to keep your existing phone number, you'll need to ask your old network provider for a PAC (Port Authorisation Code.)

Find out how to bring your number to Three.

Once you have it, simply fill in the online form.

Find out how to bring your number to Three.

Once you have it, simply fill in the online form.

Understanding your first bill.

Your first bill will be higher than your usual monthly charge, as you'll be charged for a month and up to nine days. This is so you can get connected as soon as you get your phone or SIM. Check out the video for more info.

Your My3 account.

Manage your account.

It's easy to update your details, check your allowances and buy money-saving Add-ons in your My3 account. You can also check your bills and make payments quickly and easily. Find out more about My3.

  • Check and pay your bills in minutes.

    Manage your bills.
  • No surprises - keep track of your usage/allowances and buy Add-ons.

    Check your allowances.
Go to My3. Go to My3.

iPhone 7 displaying screenshots of the ThreeApp.

Download the new Three app.

Managing your stuff, made simple.

Available on the App Store and Get it on Google play.
Find out more.

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