Accessibility
Financial Support
If you're experiencing financial challenges and you don't think you can pay your bill on time, we've got some options that might help. Get in touch and we can chat them through.
Your options
- Change your bill date
- Change your price plan
- Add or lower a spend cap on your account
- Keep track of your bill and usage in My3 or the Three app
- Set up an affordable repayment plan
- Move to Pay As You Go*
* If you're on a Pay Monthly plan there'll be an early termination fee in line with our Pay Monthly terms.
How to get in touch
If you'd like to chat through your options, please call us on 0333 338 1001 or use Live Chat.
Other useful support
Accessibility issues.
If you're having problems with our web, phone, or in-store accessibility, please contact the team.