Managing cookies.

If cookies aren't enabled on your computer you’ll only be able to browse our products and services and you won't be able to add products to your basket or buy them. In some cases, you may also need to enable cookies if you’re trying to access the My3 login page and pay a bill.

 

To enable cookies:

First you’ll need to know the type and version of the web browser you use to access the Internet. Here’s how to find out:

 

PCs - click on 'Help' at the top of your browser window and select the 'About' option

Macs - with the browser window open, click on the Apple menu and select the 'About' option

 

Once you know the type of browser you’ve got you can check whether cookies are enabled by selecting your browser below and following the instructions:

 

How to check cookies are enabled (PC users).

Google Chrome.

Click on 'Tools' at the top of your browser window and select ‘Options’.

Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button.

Now select 'Allow local data to be set'.

 

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0.

Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab.

Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.

Settings above Medium will disable cookies.

 

Mozilla Firefox.

Click on 'Tools' at the top of your browser window and select ‘Options’.

Then select the Privacy icon.

Click on ‘Cookies’, then select 'allow sites to set cookies'.

 

Safari.

Click on the Cog icon at the top of your browser window and select the 'Preferences' option.

Click on 'Security', check the option that says 'Block third-party and advertising cookies'.

Click 'Save'. 

 

How to check cookies are enabled (Mac users).

Microsoft Internet Explorer 5.0 on OSX.

Click on 'Explorer' at the top of your browser window and select 'Preferences' options.

Scroll down until you see 'Cookies' under Receiving Files.

Select the 'Never Ask' option.

 

Safari on OSX.

Click on 'Safari' at the top of your browser window and select the 'Preferences' option.

Click on 'Security' then 'Accept cookies'.

Select the 'Only from site you navigate to'.

 

Mozilla and Netscape on OSX.

Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.

Scroll down until you see cookies under 'Privacy & Security'.

Select 'Enable cookies for the originating web site only'.

 

Opera.

Click on 'Menu' at the top of your browser window and select 'Settings'.

Then select 'Preferences', select the 'Advanced' tab.

Then select 'Accept cookies' option.

 

All other browsers.

Please check your online help files.

 

To disable cookies on your browser, please go to aboutcookies.org (please note that we can't be responsible for the content of external websites and by disabling cookies you won’t be able to enjoy all the features of three.co.uk).