Our cookies policy.

To make full use of three.co.uk, your computer will need to accept cookies, as we can only provide you with certain, personalised features of our website by using them.

Our cookies don't store personal information such as your full name, address or payment details; they just hold the 'key' that, once you're signed in, is associated with this information. This is also true of any cookies that we use in your My3 account. If you'd prefer to restrict, block or delete cookies from three.co.uk, or any other website, you can use your browser to do this. Each browser is different, so please check the 'Help' menu of your particular browser to learn how to change your cookie preferences.

Below is a list of the main cookies we use, and what we use them for. You'll find information about third-party cookies on the next tab.

 

Cookie name

 

 

What it does. 

 

 

three_first_visit

 

 

These cookies identify when it's your first visit to three.co.uk and present appropriate information for you - for example, a lightbox pop-up.

 


APACHE-COOKIE

 

 

This cookie is used by our web servers to make your visit to three.co.uk possible and manage your web browser session across the servers we have.

 

 

_#env

 

 

This cookie is used to collect information about your browser. It stores things like screen size and browser type, so we can give you the best experience on three.co.uk.

 

 

_#lps

 

 

This cookie is used by our marketing partners to track where you came from and how you arrived at three.co.uk.

 

 

_#sess

 

 

This stores information about a particular visit to three.co.uk and what you've looked at on our site in an individual session. This cookie doesn't store any personal information.

 

 

_#srchist

 

 

This stores the history of how you got to three.co.uk.

 

 

_#tsa

 

 

This stores the history of how you got to three.co.uk

 

 

_#uid

 

 

This cookie stores a unique user identifier for you, so we can track how you've used three.co.uk and your behaviour through the site.

 

 

_#vdf

 

 

This stores what you've bought on our site while you look at other pages. 

 

 

__utma

 

 

This cookie is used by our Google analytics tracking software to store information about your visit to three.co.uk.

 

 

__utmb

 

 

This cookie is used by our Google analytics tracking software to store information about your visit to three.co.uk.

 

 

__utmz

 

 

This cookie tells us how you reached threee.co.uk (e.g. via an ad, an email link etc). It's used to calculate search engine traffic and the effectiveness of ad campaigns, as well as the journeys within three.co.uk

 

 

gpv_p12

 

 

This captures which page on three.co.uk you've come from prior to the one you're on.

 

 

mbox

 

 

Occasionally we run tests on three.co.uk to see which menus, links, banners and content works the best. We do this using something called A/B testing (or multi-variant testing). This means that some people are offered different content as a test and some aren't. This cookie is part of this test method and is designed to offer customers tailored content and relevant offers.

 

 

s_vi

 

 

This cookie is used by our web analytics software to track the time and date of your visit and then gives you a unique ID. It contains no personal information

 

 

rsearches

 

 

This cookie is used by the search function on three.co.uk to remember your recent searches. When you return to the site and type in a search term it will pre-populate the box with search terms you've used before.

 

 

s_lastvisit

 

 

This cookie lets us know when you've been to three.co.uk once and come back to visit us.

 

 

s_nr

 

 

 This cookie tracks the details of your visit and your journey within three.co.uk. It doesn't store any personal information.

 

 

prevpage

 

 

This captures which page on three.co.uk you've come from prior to the one you're on.

 

 

CARTCOOKIE

 

 

This cookie stores your selections in the shopping basket. The checkout process will not work without this cookie

 

 

SecureQLID

 

 

This cookie is used as part of the technical operation of three.co.uk and the web servers that run the site.

 

 

compare Device

 

 

This cookie allows you to compare a device with another one in our online Three store. 

 

 

MY3_USER

 

 

This is a secure cookie that will store key information about your Three account type - such as contract type, country, your plan name and your first name. It does not store any financial information or any personal address information.

 

 

APACHE-COOKIE-100

 

 

This cookie is used by our web servers to make your visit to three.co.uk possible and manage your web browser session across the servers we have.

 

 

_utmx

 

 

This cookie helps determine the most effective design for three.co.uk in order to work on specific browsers. 

 

 

Occasionally we run tests on three.co.uk to see which menus, links, banners and content works the best. We do this using something called A/B testing (or multi-variant testing). This means that some people are offered different content as a test and some aren't. This cookie is part of this test method and is designed to offer customers tailored content and relevant offers. 

 

 

_utmxx

 

 

Occasionally we run tests on three.co.uk to see which menus, links, banners and content works the best. We do this using something called A/B testing (or multi-variant testing). This means that some people are offered different content as a test and some aren't. This cookie is part of this test method and is designed to offer customers tailored content and relevant offers.

 

 

stack_ch

 

 

This cookie allows us to track your entire journey on three.co.uk

 

 

stack_cmp

 

 

This cookie allows us to track your entire journey on three.co.uk 

 

 

wpmp_switcher

 

 

This cookie is used on the Three blog to switch between the web desktop view and a mobile-optimised view of the site. This cookie holds no personal information.

 

 

__evo_uid

 

 

This cookie allows us to track that you have used our product recommendation tool. No personal information is stored.

 

 

__evo_Three_rsi

 

 

This cookie stores any information you may have requested using our product recommendation tool so we can display your tailored recommendation when you return to three.co.uk. No personal data is stored.

 

 

__evo_sid

 

 

This cookie allows us to remember any information you may have requested using our product recommendation tool.

 

 

tuk_rweb.

 

 

This cookie is used to let you access My3 to settle a bill, when your data services have otherwise been stopped. Without this cookie, you won’t be able to get into My3 to pay an overdue bill.

 

 

UID Persistent

 

 

This cookie is used by our partner Clicktale to anonymously identify a visitor of the website for the purpose of enabling the Clicktale software to track such visitor’s actions across the client’s website.

 

 

WRIgnore Persistent

 

 

This cookie is used by our partner Clicktale to indicate that the user was not selected during random ratio check. This user will not participate again in the random ratio check for as long as the life time of the cookie

 

 

__CT_Data Persistent

 

 

This cookie is used by our partner Clicktale to count the number of page views or visits of the anonymous visitor for the purpose of enabling the Clicktale software to track the number of page views or visits a visitor made on the client’s website.

 

 

_CT_RS_ Persistent

 

 

This cookie is used by our partner Clicktale to indicate whether a user is being recorded and by what reason (Random, Enhanced, Forced, ETR)

 

 

_CT_Log Persistent

 

 

This cookie is used by Clicktale's client logging infrastructure to continue logging user page views. As long as this cookie exists, client Logging will be active for the user, sending statistics about Clicktale's JavaScript code execution flow and state (used for debugging and monitoring only).

 

 

ctm Persistent

 

 

This cookie is used to identify a visitor of CEC. Specifically, it is used to store visit ID, visitor ID, page view Id and last user interaction timestamp.

This data is then used for tracking across the website.

 

 

 

Using ‘share’ tools on three.co.uk

If you use any of our 'share' tools to share three.co.uk content with friends via social networks like Facebook™ and Twitter™, you may be sent cookies from these websites. We don't control the settings of these cookies, so it’s worth checking the third-party websites for more information about their cookies and how to manage them.

 

Further information about cookies.

To find out more about cookies in general and how to manage them, please visit aboutcookies.org (please note that we can't be responsible for the content of external websites).