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Buying, upgrading, exchanging & delivery.
Bills & contracts.
Topping up.
Calls, data, messages & Add-ons.
Signal & coverage.
Sim & Device support.
Using a device abroad.
Update your details, Account & My3
Thinking of leaving.
Another reason.
Buying, upgrading, exchanging & delivery articles:
Bills & contracts articles:
Topping up articles:
Calls, data, messages & Add-ons articles:
Signal & coverage articles:
SIM & Device support articles:
Using a device abroad articles:
Update your details, Account & My3 articles:
Thinking of leaving articles:
Another reason articles:
DO IT ONLINE
Upgrade online.
Manage your account online.
Check your contract end date and upgrade options.
Check your contract end date and upgrade options.
Manage your money.
See up to 12 months' worth of bills and charges. Keep an eye on the purse strings.
Live chat.
Note: To make a payment on your account, you'll need to give us a call or use My3.
Live chat is open 24/7. If all our advisors are busy, you'll be asked to try later.
Call us.
Phone account.
-
From your Three phone.*
333 - From another phone.**
0333 338 1001 - From abroad.***
+44 7782 333 333
Mobile Broadband account.
- From your Three Phone.*
500 - Call from another phone.**
0333 338 1003 - Call from abroad.***
+44 7782 333 500 - Lines open 8am - 8pm Monday to Friday 9am - 6pm Saturday and Sunday.
Sales enquiries.
- 0800 033 8001
- Lines open 8am - 8pm Monday to Friday 9am - 6pm Saturday and Sunday.
* Free, unless you’re on one of our new Essential Plans, in which case it will come out of any available minutes allowance or charged at your out of allowance rate of 55p per minute.
** Standard call rate applies.
*** Standard roaming costs apply. Find out about our international charges.
Fill out the form.
You can use this form to request that we cancel your contract as long as you're within at least the last 30 days of your minimum contract period. Once the form has been processed, our team will be in touch by email on the address you've provided to let you know next steps.Please note, you should only use this form if you don't need a PAC code to keep your number. If you wish to take your number to a new provider when you leave, or move your number from Pay Monthly to Pay As You Go, you'll need to contact us by phone using the number provided above.
Write to Us.
Three Customer Services
Hutchison 3G UK Ltd
PO Box 333
Glasgow
G2 9AG