Upgrade charging issue

After you upgraded, a system issue prevented us from billing you the full amount. This missing charge was then added to your next bill.

You do not need to take any action, you will still be able to use your services, and we have corrected your bills. From your next bill, things should be back to normal.

Don’t worry, please contact us via contact us to discuss your options. 

If you're a Three Business customer, please contact the Business Support team.