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Check that international roaming is activated on your phone and your account.
Manage your roaming settingsIf your current plan started before 1 October 2021, calls and texts to the UK and between Go Roam in Europe destinations are included in your allowance at no extra cost. You can use up to 12GB of data, which will simply come out of your allowance. After that a surcharge applies up to your allowance limit.
If you joined Three or upgraded on or after 1 October 2021, you'll need to pay a daily charge of £2 to unlock your UK allowance for 24 hours' use in Denmark.*
If you've used all of your allowance in a Go Roam in Europe destination, you'll pay special lower roaming rates letting you use your phone abroad, or you can buy an Add-on in My3.
Calls and texts to the UK and between Go Roam in Europe destinations are included in your allowance for all our plans.
Denmark is a Go Roam in Europe destination which means you can use your data here at no extra cost. If you have an Add-on with a data allowance of 12GB or greater, a fair use limit applies, with use over 12GB subject to a surcharge (see below).
With allowance remaining | With an active Add-On | Outside your allowance | ||
---|---|---|---|---|
Calling a UK number | Comes out of your allowance | 3p per minute | Comes out of your allowance | 10p per minute |
Calling a Danish or any EU number | Comes out of your allowance † | 3p per minute † | Comes out of your allowance † | 10p per minute † |
Texts to UK | Comes out of your allowance | 2p per text | Comes out of your allowance | 10p per text |
Texting a Danish or any EU number | Comes out of your allowance | 2p per text | Comes out of your allowance | 10p per text |
Receiving calls from any number | Free | Free | Free | Free |
Receiving texts from any number | Free | Free | Free | Free |
Using internet and data | Comes out of your allowance | 1p per MB (up to £45 Data roaming limit) |
Comes out of your allowance | 5p per MB (up to £45 Data roaming limit) |
Using voicemail | Comes out of your allowance | 3p per minute | Comes out of your allowance | 10p per minute |
Unlocking your UK allowance in Go Roam in Europe destination | £2 for 24 hours** |
*The charge will be applied as soon as you use your plan's allowance in a Go Roam in Europe destination. This includes making an outbound call to a standard UK mobile or landline number, sending a text to a UK mobile, making calls and sending texts between Go Roam in Europe destinations and accessing data services. Republic of Ireland and Isle of Man are excluded from the daily charge. Our fair use policies apply in Go Roam destinations.
**Only applies if your current Pay Monthly plan started on or after 1 October 2021.
†Calls to international special numbers aren't covered by your monthly allowance of voice minutes and are charged at £2.75 per minute. These include calls to international premium rate and some international personal numbers. We'll do our best to send you a text message when you connect to any of these numbers. View full list of the numbers.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Go Roam.
For our Essential Plan customers roaming outside of Go Roam in Europe destinations view our roaming charges for customers on Essential Plans.
Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Go Roam.
For our Essential Plan customers roaming outside of Go Roam in Europe destinations view our roaming charges for customers on Essential Plans.
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