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Frequently Asked Questions
Who can register for Three+?
All our Pay Monthly and Pay As You Go customers can register for Three+.
We’re working on making Three+ available to our Home Broadband, Mobile Broadband, and business customers soon.
You must also be over 18 to register.
I've been entering my Three password, but it isn't working. Why can't I log in?
You need to register for a new Three+ account. Your existing password for My3 won’t work.
You’ll need to enter your phone number and then choose a new unique password.
What rewards can you get with Three+?
We have big offers available with brands like Uber Eats, Frankie & Benny's, and Cineworld. We’ll also be refreshing the app with new brands and exclusive deals as we get them, so keep your eyes peeled.
How long do I have to have been with Three to get the Three+ app?
It doesn’t matter how long you’ve been with us. If you have an eligible Pay Monthly or Pay As You Go plan, then you can access Three+.
What devices will Three+ work on?
Three+ will work on Apple devices running iOS 12 or later. It will work on Android devices running Android 9 or later. And it will work on Huawei devices running EMUI 11 or later. Huawei users can download Three+ from the AppGallery.
Older devices aren't optimised to run Three+, but we’re working on a desktop app that’ll work on any device.
Why can’t I log in or access my rewards?
You need to have an active Three account to access your rewards.
But please note that you can't use your My3 log in details for Three+. You’ll need to register for a new Three+ account by entering your phone number and then choosing a new unique password.
If you’re on Pay As You Go, you must top up at least £10 every 90 days to access rewards. If you’ve just topped up, you’ll be able to access Three+ in 24 hours.
If you still can’t access Three+, then please get in touch and we’ll look into this for you.
Cineworld: 1 adult 2D standard ticket per week, Fri-Sun. Exclusions apply.
Frankie & Benny’s: 1 reward code per week. Dine-in only, after midday. Exclusions apply.
Uber Eats: 1 reward code per week, while stocks last. Minimum spend £15 excluding fees, £10 max saving. Exclusions apply.
Live Nation: One code per person for a chance to buy up to 4 tickets per festival. Limited time only. Tickets subject to availability, first come, first served. Terms apply.