Calling Special Numbers

There are certain types of calls in the UK that are not covered by your monthly allowance of voice units.

Non-geographic/service numbers (starting 08, 118 or 09)

Calls to numbers starting 0800 and 0808 are free for anyone to call.

The charge for calls to service numbers starting 084, 087, 118 and 09 are split into two elements:

  • An access charge, set by us at 65p per minute, with a 1 minute minimum charge
  • service charge, set by the company you're calling - they'll tell you this

Personal numbers (starting 070)

These are numbers used for personal or ‘follow me’ services. These calls are diverted to another number so that the person being called can keep their own number private.

Calls to these numbers are split into 3 price bands (exclusive of VAT):

Did you find this page useful?

Any feedback you have helps us make your experience better.