5G Business Broadband

All Charges exclude VAT.  From Customer’s bill date each April, the Monthly Charge will increase by a fixed amount depending on the plan’s original Monthly Charge. Plans with an original Monthly Charge of £9.99 or less will increase by £0.50 per month. Plans from £10 to £20 will increase by £0.75 per month. Plans from £20.01 will increase by £1.50 per month. All Business Broadband Plans will increase by £1.60 per month. All increases exclude VAT. Excludes Three Business Adapt. See Adapt Plan information for annual price increases. Visit the price increase page for full details.

Three’s systems work to very small fractions, and each charge is rounded up or down to make it easier to read. This means that there may be a small inconsistency to the price shown in the shopping basket, compared to the statement which shows the price rise that will apply during the Minimum Term of the Plan and Customer’s bill, which both show the actual amount Customer will be charged. For more information, please see Three’s help and support pages or the Price Guide. The Plan’s Monthly Charge includes a £5 discount for paying by a recurring method, such as Direct Debit. The £5 monthly recurring payment discount and the annual price increase do not apply to Add-ons or Outside-of-Allowance Services. See Terms & Conditions | Three.

Based on analysis by Ookla® of Speedtest Intelligence® data for H2 2024. Ookla trademarks used under license and reprinted with permission. Verify at https://www.speedtest.net/awards/fastest-5g/.

As at December 2024, the advertised 5G broadband download speed of 150Mbps applied to at least 50% of 5G Broadband customers within 5G coverage areas (check here), between the peak hours of 8pm and 10pm. This measurement was gained by monitoring what those 5G hubs demanded of the network during the “busy hours” of 8pm-10pm. We continue to monitor this on an ongoing basis.  

Due to the nature of the wireless technology delivering your Broadband, the speed that any individual premises will experience is not guaranteed, may vary and can be impacted by local factors, such as the positioning of the hub, line of sight to your nearest mast, local topography (such as hills), number of users accessing the network in your area and thickness of walls and windows. 

5G broadband hubs may operate outside of our 5G coverage areas, although speeds may vary.

Excluding upgrades and moving from a Three personal plan to a Three business plan, if you contact us within 30 days from the date you received your Equipment you may cancel your agreement with us. You will need to send the Equipment back to us (undamaged and in its original packaging including any supplied SIM Cards, leads or accessories). If you do not return the Equipment within 30 days or if the Equipment is damaged then we will charge you for the replacement cost of the Equipment. If you use the service before cancellation, you will be charged for services used.