Changes to your Monthly Charge are determined by when you joined, upgraded, or added a new line. If you have more than 1 contract with us, each may be eligible for different increases based on their individual start dates.
If you’re a business customer who joined between 7 February 2022 and 11 January 2025, you may be subject to an annual price rise of 4.5%. This increase does not apply to Add-ons or out-of-bundle charges.
Tell us what you currently pay monthly for your impacted line(s), and we’ll work out your approximate new Monthly Charge. We do this by adding 4.5% onto the plan's current Monthly Charge.
Your approximate new Monthly Charge will be:
All charges excl. VAT.
Our new pricing structure is tiered based on customers' original monthly charges, ensuring that the annual increases each April are clear and fair.
Your Monthly Charge will increase each April by a fixed amount, based on your plan’s original Monthly Charge (before any promotional discounts). This will happen during and outside your minimum term.
Each April, we’ll calculate your new Monthly Charge by:
All charges and increases excl. VAT.
All charges excl. VAT.
Your approximate new Monthly Charge will be:
The Monthly Charge for Three Business Adapt and Dynamic Plans will increase by 4.5% each April. To calculate a 4.5% price increase use the calculator in the section of this page titled "I joined, added a new line or upgraded between 7 February 2022 and 11 January 2025".
If you joined, added, or upgraded your Business Broadband plan between 12 January 2025 and 26 April 2025, the annual increase information is detailed in the section above.
If you joined, added, or upgraded on or after 27 April 2025, your Monthly Charge will increase each April by £1.60 excl. VAT. This will happen during and outside your minimum contract term.
If you bought Business Broadband on or after 27 April 2025 use the calculator below to add £1.60 to your current Monthly Charge to calculate your approximate new Monthly Charge.
Your approximate new Monthly Charge will be:
All charges excl. VAT.
Like other mobile providers, we review our prices in line with rising operating costs and apply price rises so we can continually invest in our network. Despite this rise, our prices and price rises remain among the most competitive in the market.
Your Agreement and terms & conditions will detail which price rise will apply to your plans, if applicable.
Your original contract sets out the increase, which will apply each April.
If you joined on or after 12 January 2025, your contract specifies the annual increase that will apply, and will also detail the Monthly Charge for each year of the Minimum Term.
If you joined before 12 January 2025, use our calculator to see your approximate new Monthly Charge.
Your updated price(s) will also appear on your bills from 1 April.
If your price is changes, any discounts you get will be accounted for.
Add-ons are optional services like roaming passes, extra call minutes, or data bundles. Out-of-bundle charges apply to services beyond your regular allowance, like calls to certain phone numbers. These are not affected by the annual price change.
Your terms & conditions were sent to you when you joined, added a line, or upgraded your plan.
Alternatively, you can also find copies at Business terms & conditions.
If you bought your contract through one of our partners, please contact them directly to find out how the price change will impact you.
We're here to help if you'd like to discuss your contract, or understand how the price increase impacts you:
If you'd prefer to speak to someone, please get in touch.
Any feedback you have helps us make your experience better.
