Depending on what type of customer you are, there are different options for you when you’re ready to buy. Just remember that you have to be the account holder to make any Three Business purchase. Here’s a quick guide to our processes.
When did you join Three Business?
Before 7 Feb 2022.
Nothing’s changed. To add a line or upgrade, call us on 337, chat to us online or visit a Three store.
On or after 7 Feb 2022.
You can register for an online account and buy up to 10 lines online.
If you’ve added 11 lines or more at one time, call 337, chat to us online or visit a Three store to add a line or upgrade.
One of our team will call you back to complete your purchase.
Frequently asked questions.
I was with Three Business before 7 February 2022. Can I buy online?
Not yet. But we know buying online is the best option, and we’re working hard to make it available to all our Three Business customers. If you bought something online today it would mean setting up a second independent account, as you already have one with us. To avoid this, please call us on 337 or chat to us to buy, add lines or upgrade, just as you did before.
I have a Three account. How do I get a Three Business account?
If you’d like to join Three Business, chat to us online or call us free on 0800 033 8022, and we’ll talk you through the process. It involves giving us company information, ID, and going through a credit check.
I might need more lines in the future, how do I add these?
If you have an online business account, you can add 10 lines per day in one transaction. So for example, you could add 30 lines over the course of 3 days. If you don’t have an online account, or want to add more than 10 lines in one transaction, chat to us, call us on 337 from your Three Business phone, or visit a Three store.
I have 1-10 connections. Can I transfer my Three Business number to a new business account that gives me access to the online portal?
Not at the moment. But we fully understand the importance of offering an online service to all our Three Business customers. Our team is working on ways to transfer existing customers to the new system, and we’ll keep you updated.
If I take out a new contract, will I be entitled to the same promotions and packages as existing Three Business customers?
Our aim is to help every customer get the best deal possible by matching their business needs with our offers. If you have any questions on pricing, please chat to us online or call us free on 0800 033 8022, and we’ll talk you through all your options.