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Following an issue with our network that started yesterday, the vast majority of services have been restored. However, a small number of customers may be still experiencing an issue with voice calls. 

Our customer service teams are open but are likely to be very busy. Please check our social feeds for the latest update.  Unless your query is urgent, we would advise against contacting us as wait times are likely to be very long.

We understand how frustrating the last few days have been and are very sorry for the inconvenience this has caused to our customers.

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Hutchison 3G UK Ltd
450 Longwater Avenue
Green Park
Reading
Berkshire
RG2 6GF

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Three UK and Vodafone UK

Our parent company, CKHH, and Vodafone Group have announced an agreement to combine Three UK and Vodafone UK. For now, there will be no changes to the team that you deal with or the terms and conditions of your contract. For more, visit: 

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Information message

Following an issue with our network that started yesterday, the vast majority of services have been restored. However, a small number of customers may be still experiencing an issue with voice calls. 

Our customer service teams are open but are likely to be very busy. Please check our social feeds for the latest update.  Unless your query is urgent, we would advise against contacting us as wait times are likely to be very long.

We understand how frustrating the last few days have been and are very sorry for the inconvenience this has caused to our customers.

Information message

Following an issue with our network that started yesterday, the vast majority of services have been restored. However, a small number of customers may be still experiencing an issue with voice calls. 

Our customer service teams are open but are likely to be very busy. Please check our social feeds for the latest update.  Unless your query is urgent, we would advise against contacting us as wait times are likely to be very long.

We understand how frustrating the last few days have been and are very sorry for the inconvenience this has caused to our customers.