How to get Wi-Fi Calling
on your iPhone.


Wi-Fi Calling is all about super-charging your signal. With Three inTouch Wi-Fi Calling, you can call and text whenever you're on Wi-Fi in the UK, so you can stay connected anywhere you go.

Getting connected.

You might already have Wi-Fi Calling on your iPhone.

If you have an iPhone 5c or later, you no longer need the Three inTouch app to stay connected - simply follow the steps below to make and receive calls and texts when you have no mobile signal and are on Wi-Fi.

1. Make sure you've got the latest device software, iOS 10.3 or later**.

You can find out which version of iOS you have by going into Settings, then General. Select Update software. If you have not got the latest software you will then need to tap Download and Install. If you are having problems, we can help you to update your software.

2. Activate Wi-Fi Calling in your settings.

To switch on Wi-Fi Calling, all you need to do is change your settings.

  1. Go into Settings
  2. Go to Phone
  3. Select Wi-Fi Calling
  4. Switch it to On

How to activate wi-fi calling on ios.
How to activate wi-fi calling on ios.

3. Look out for "Three WiFi Call" to know it's working.

To make and receive calls and texts with Wi-Fi Calling, you'll need to be connected to Wi-Fi. You can connect to your home Wi-Fi, or any public hotspot when you're out and about. You will know it's working when you see "Three WiFi Call" at the top of your iPhone.


4. Further hints and tips.

For more information about improving your experience, you can visit our Three inTouch support page.

Using an iPhone 4, 4s or 5.

If you’ve got an older iPhone 4, iPhone 4s or iPhone 5, you’ll still be able to make calls and text over Wi-Fi, but you’ll need to use our dedicated Three inTouch app.

Check your device is compatible with the app.
Download and activate the app.
Connect to Wi-Fi.


*Calls and texts using Three InTouch Wi-Fi Calling will be charged in the same way as you normally would on the network, so your usage will come out of your monthly allowance or be charged at the same rate as you normally pay when using our network.

**You can also get WiFi Calling with iOS 10.2 or iOS 10.2.1, if you update to carrier settings version 27.1 or later. We cannot guarantee that Three inTouch Wi-Fi Calling will be compatible with any iOS beta release.