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Leave Three

Important info

We’ll be doing some system updates between Saturday 27 and Sunday 28 July to improve the service we provide. We expect these updates to commence at 6pm on Saturday and complete at 9:30am on Sunday.

You’ll still be able to call, text and use your data as usual, but you won’t be able to request a PAC, STAC or Switching Information during this time. Please try again after 9:30am on Sunday.

We’re sorry for any inconvenience.

If you want to leave us, that’s OK. But we’re sorry to see you go.

Here’s how to get your PAC or STAC code.

Want to find out when your contract ends? Or have you joined us in the last 30 days but changed your mind? Call on 0333 338 1082 or chat with us on Live Chat.

Remember to have your Three mobile number and account password to hand before you call.

Note: We'll need 30 days notice to cancel your contract.

If you decide to leave us within your minimum contract period, you may be charged an early cancellation fee. This will be equivalent to the monthly charges remaining during your minimum term of agreement. Find more info about this in our price guides.

If you’ve got a Device plan on Three Your Way and you cancel your Airtime plan, you'll need to continue paying off your Device plan until the outstanding balance is paid. You can settle your outstanding Device plan balance at any time via bank transfer, or by getting in touch. For more info, see our Device plan FAQs.

Your other options

Leave Three for another provider

Leaving us doesn't have to be painful. You can do everything you need to easily, whether you text to switch, go online or give us a call. We've got all the info you need to know about leaving Three for another provider.

Before you go...

If you just want to know when your contract ends, you want to check out the great deals we have for you or you’re just not feeling your plan anymore, take a look at the Three app or log into your account to see if we can offer you anything different.

Chat to us

To get help fast, start a Live Chat with one of our team.

Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday.

Why choose Three?