Wi-Fi Calling – call and text whenever you’re on Wi-Fi.
We know that sometimes your indoor signal isn’t great, but you don’t need to go off the grid. With Three inTouch Wi-Fi Calling, you can call and text using Wi-Fi from anywhere in the UK, even if there’s no mobile signal.
Depending on the phone you have, you might be able to update your software and switch seamlessly to Wi-Fi Calling, or you can download our Three inTouch app on your Apple or Android smartphone.
In areas with no signal...
Your phone will use Wi-Fi...
To keep you connected.
Look out for this symbol on your Android device to check that Wi-Fi Calling is working.
You might already have Three inTouch Wi-Fi Calling.
If you’ve got a compatible phone, there’s a good chance you’ve already got Three InTouch Wi-Fi Calling. It’s currently available on the LG G5, and the Samsung Galaxy S6 and S6 edge. We’ll be rolling it out to plenty more devices in the next few months, including the iPhone 7.
If you don’t have a compatible phone right now, don’t worry. You can still access Three inTouch by downloading the app.
If not, get the Three inTouch app:
1. Have a compatible device.
Three InTouch is available on most devices with Android 4.0 or above, or iOS 6 or above for iPhones. You’ll need to make sure your phone’s software is up to date (you can find out how to do that here).
2. Download and activate the app.
All you need to do to get the app is search for “Three InTouch” on either Google Play or the App Store, and select Install.
You need to be connected to our network to activate the app for the first time. If you’re having any trouble connecting, you can check out our troubleshooter.
3. Connect to Wi-Fi.
To make calls and send texts with Three inTouch, you’ll need to be connected to Wi-Fi. You can connect over either your home Wi-Fi or any of the free Wi-Fi hotspots all over the UK.
Call and text on the London Underground.
• Use Three inTouch to make and receive calls and texts.