Wi-Fi Calling

Wi-Fi Calling – call and text whenever you’re on Wi-Fi

We want you to have the best experience possible on our network. With Wi-Fi Calling, you can call and text whenever you're on Wi-Fi in the UK, even if there’s no mobile signal. You’ll be charged in the same way as normal, so your usage will come out of your monthly allowance, or you'll be charged at the same rate as you usually would be for using our network.

Depending on the phone you have, it will either need a simple software update to switch seamlessly to Wi-Fi Calling, or you'll just need to turn it on in the settings. Pretty nifty.

Look out for these symbols on your Apple or Android device to check that Wi-Fi Calling is working.

How to get Wi-Fi Calling

Phones that are ready for Wi-Fi Calling


Update your phone software

Select your phone below to find out how to update it with the latest software and activate Wi-Fi Calling. Unfortunately, if you bought your phone from outside of Europe it may not support our Wi-Fi Calling service.

  • Huawei
  • Huawei Mate 10 Pro
  • Huawei P Smart 2019
  • Huawei Mate 20 Pro
  • Huawei P20
  • Huawei P20 Pro
  • Huawei P20 Lite
  • Huawei Mate 9
  • Sony
  • Sony Xperia XZ2
  • Sony Xperia XZ Premium
  • Sony Xperia XA2
  • Razer
  • Phone 2
  • Phone
  • Honor
  • Honor 10 Lite
  • Honor 8X
  • Honor 7S
  • Honor 7A
  • Honor 10
  • Honor 7X
  • Honor 9
  • Motorola
  • Moto Z2 Play
  • Moto C
  • E5 Play
  • ZTE
  • Blade V9 Vita
  • Blade V8
  • Z2312
  • Alcatel
  • 1
  • U5
  • Google
  • Pixel 3
  • Pixel 3 XL

Wi-Fi Calling on the London Underground

  • • Make and receive calls and texts
  • • Connect to Wi-Fi in over 250 stations
  • • Set up your Wi-Fi access simply in My3

Get Wi-Fi Calling support

Find out more about our network
Wi-Fi provided by Virgin Media.