Here at Three, we’ve been hearing from customers who have questions about the Wangiri call scam. Here’s some more information – including what we’re doing to protect our customers and the steps you can take yourself to stay safe. How does the Wangiri scam work? Wangiri (which means ‘one ring and cut’ in Japan, from […]

Here at Three, we’ve been hearing from customers who have questions about the Wangiri call scam. Here’s some more information – including what we’re doing to protect our customers and the steps you can take yourself to stay safe.

How does the Wangiri scam work?

Wangiri (which means ‘one ring and cut’ in Japan, from where the scam first originated) involves a fraudster calling a mobile phone number at random and hanging up after one or two rings – which often results in the recipient returning the ‘missed’ call.

How is Three protecting customers?

We’ve been hard at work tackling this scam – taking the necessary measures to protect and maintain security on our network, by for examplehunting for patterns to the Wangiri scam numbers.

What can I do to protect myself?

If you get an unexpected call from an unknown international number, there are 3 steps you can take to stay safe from a Wangiri scam call.

1. Don’t answer the phone

2. Don’t call the number back

3. Never share any personal information

Plus – if you’ve received a missed call from a number you think is supicious, please report it to us so we can investigate. And if you have any worries about the Wangiri scam and need to know more, please visit Three.co.uk/fraud-and-security.