Ways to pay

There are loads of ways you can pay your bill. You can even save £60 a year if you pay by direct debit or regular card payment.

Choose the option below that works best for you.

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Pay by Direct Debit

Paying by Direct Debit is easy. Plus it saves you £5 a month. Once set up, your monthly bill amount will come out of your account about 10 days after your bill date.

Setting up a Direct Debit on our app:

  1. Open the Three app.
  2. Tap Bills.
  3. Scroll to Billing options.
  4. Select set up Direct Debit or Change Direct Debit account.

Setting up a Direct Debit on your account

  1. Login to your account with your Three number and password.
  2. Under Bills, click Setting up a Direct Debit.
  3. Follow the instructions and save.

Setting up a Direct Debit by Post

  1. Download the Direct Debit form (PDF).
  2. Print it out.
  3. Fill it in and post it to the address at the top.

Making changes to your Direct Debit:

If you want to cancel your Direct Debit, get in touch.

You can change your Direct Debit payment date on our app or on your account.

A few things you should know:

  • You can only change your payment date after you've received your first bill.
  • When you change your payment date, the date that you get your bills changes too. That means your next couple of bills will be closer together than usual.
  • You can't change your payment date within 48 hours of your payment due date.
  • If you're changing your price plan, you'll need to get that set up before you can change your payment date.
  • You can only change your payment date once between bills.
  • If you want to cancel your Direct Debit, you'll need to do it at least 3 days before your billing date.
  • If you cancel your Direct Debit or monthly card payment, you'll need to pay your bill in a different way. You'll also lose the £5 monthly discount.

Pay over the phone

You can use our self-service payment options to pay your bill fast. Call 333 from your Three phone to get started.

First, choose the payment and billing menu. Then, follow the instructions and have your credit or debit card ready.

Pay by credit or debit card

Register a debit or credit card to pay your bills on an ad-hoc basis.

Register a card on our app

  1. Open the Three app.
  2. Tap More.
  3. Tap Pay bill by card, follow the instructions and save.

Register a card on your account 

  1. Login to your account with your Three phone number and password.
  2. Under Bills, click Pay your bill by card.
  3. Follow the instructions and save.

Regular card payments

You can use your credit card for regular card payments. To get set up, give us a call.

We can also set up a direct debit or register a credit or debit card for one-off payments for you. 

And don’t forget, setting up a regular card payment or a direct debit will save you £5 a month. 

Pay by Live Chat

Get in touch with one of our team and we'll help you pay your bills.

Other ways to pay your bill

Telephone or online banking

You can set up bill payments through your bank using these details:

  • Sort code: 40-02-50
  • Account number: 81238817

Use your Three account number as the reference. You can find it at the top of your bill and it begins with a 9.

Remember, you won't be able to get the £5 monthly discount if you pay this way. It can take up to 5 workings days to see the payment on your account.

Paying from an overseas bank?

It's fine to pay your bill from a bank overseas, but it can take up to 10 working days for it to appear on your account . You'll need the following details:

  • SWIFT code (this is also known as Bank Identifier Code or BIC): MIDLGB2110C
  • Sort code: 40-02-50
  • Account number: 81238817

Use your Three account number as the reference. It's at the top of your bill and starts with a 9.

If your bank is within the EU, you can also use our International Bank Account Number (IBAN) to pay us, which is: GB19MIDL40025081238817.

Paying in person

You might want to pay us in person, which is absolutely fine, so long as your bank offers a Bank Giro service. You can pay your bill by cash or cheque, but remember you won't be eligible for the monthly £5 discount. If you do want to get £5 off your bill each month, paying by Direct Debit is the best option.

  1. Take the Giro slip from the bottom of your bill to your bank. If you take it to a different bank, they may refuse to accept it or charge you for the service.
  2. Give the Giro Slip and the cash or cheque to the cashier.
  3. Allow at least 3 working days for the payment to reach us.

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