Please note that the following FAQ’s are for newer Huawei devices that have been launched since March 2020. There are exceptions however, which we will update to the FAQ when they become available. At present, there are 2 devices launched since March 2020: the P30 Lite New Edition and P smart2020, that will still have GMS installed and will continue to receive normal updates.
Also, please be aware that the Three App will work only if you choose to use the Phone Clone App (more details of which are below) from your previous device into your new device. If you choose to download from AppGallery (by searching Three), you will find a “quick app” available which will direct you to log in to your Three account.
The new Huawei P40 Pro / Huawei Mate Xs / Huawei P40 Lite 5G runs on Android 10 with EMUI 10, but doesn’t support Google apps and services, including Google Play Store.
Lots of Apps are available from the Huawei AppGallery, and can also often be transferred from your own phone using the Huawei Phone Clone app.
You can also download ‘Petal Search - Find Apps’, which is a new search tool that allows Huawei smartphone owners to search and find everything they need - including apps, news, images and more. Find out more here: https://consumer.huawei.com/uk/campaign/favourite-apps/