Go Roam

Go Roam lets you use your call, text and data allowance in 71 destinations around the world at no extra cost (up to fair usage limits). So, you can sit back, relax and get your ‘gram on without worrying about roaming charges.

Find out what’s included in Go Roam.

Roaming is part of our DNA at Three. That’s why we’re very proud to be awarded uSwitch's Best Network for Roaming in 2020.

Best Network for Roaming Winner 2020 by Uswitch

Best Network for Roaming

Three was named Best Network for Roaming at the uSwitch Mobile Awards 2020, voted for by consumers. We took home the award on the back of offering roaming at no extra cost in 71 destinations.

Here at Three, we know it's more important than ever to stay connected.

And we want to help you with that.

Three Store advisors holding mobile phones

In-store advice without leaving your sofa


Three Store Now connects our online customers live to store advisors. They'll help you choose the perfect device by sending you product recommendations, pictures and videos. Sit in your living room and get a live stream - straight from the store to your laptop or mobile.

Visit Three Store Now

Person filming a Three Live broadcast

Get up close and personal with our live interactive demos


Check out the latest phones, services and deals on Three Live. Our expert presenters can show you everything you need to know - from help choosing which device to buy, right through to setting it up and getting to know the features.

Visit Three Live

Frequently asked questions

How do I activate Go Roam?


Go Roam works automatically when you arrive in a Go Roam destination as long as data roaming is switched on in your device's settings. If you’re a Pay As You Go customer, you’ll need to have activated your SIM and made a chargeable event such as making a call, sending a text or getting online, in the UK first. When you arrive in your destination, you’ll receive a text confirming the roaming costs in that country. To check out the standard international roaming charges for the country you’re visiting, go to Roaming Charges and choose your destination.

Don't forget that when you're calling or texting back to the UK, you'll need to replace the first 0 in the number you're calling or texting with +44.

What else do I need to know about Go Roam?


Go Roam lets you use your plan or add-on allowances in up to 71 destinations around the world. Go Roam is made up of Go Roam in Europe, which is available automatically on all of our plans, and Go Roam Around the World, which is available on all of our plans except Essential Plans.

With Go Roam in Europe you can use your allowances to call and text back to the UK and use your data (up to the fair use limit – see below), as well as make calls and send texts between our Go Roam in Europe destinations, and it won't cost you a penny more. If you don't have any allowance left, you'll also benefit from competitive roaming rates.

If you’re travelling to one of our Go Roam Around the World destinations, you can also use your allowances to call and text the UK and use your data at no extra cost (up to fair use limit – see below).

Using your call allowance to make calls to local or other international numbers while in a Go Roam destination isn't included. Using your phone for tethering in a Go Roam Around destination is only included if you've purchased our Data Passport. You can buy one by visiting mobile.three.co.uk/datapassport on your phone’s browser and following the instructions. Full Go Roam terms and conditions can be found on our Support page.

What’s our fair usage policy?


In our Go Roam in Europe destinations, you can use up to 20GB of your data allowance at no extra cost. Use over this fair use limit, is subject to a surcharge. There are no fair use limits for calls made or texts sent within our Go Roam in Europe destinations.

You're in a Go Roam Around the World destination if you have:

  • A data allowance greater than 12GB, you can use up to this amount of data a month at no extra cost. Data use above this will not be allowed.

  • Unlimited texts you can send up to 5000 texts back to the UK (landline and mobile numbers) per month.

  • 3000 or more minutes included in your allowance you can use up to 3000 minutes on calls back to the UK.

What if I’m travelling to a non-Go Roam destination?


If you’re travelling to a non-Go Roam destination you will not be able to use your available allowances, you will be charged the standard roaming rates which vary depending on destination. Visit our roaming abroad page to find out more.

Why Three?

Terms and conditions apply