Three's Terms and Conditions.

Use of Three Services.
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Updates.
Three Flexible Finance.
Supplier Resources.
Social Accountability.
Tax Governance.
Social Media T&Cs.
Facebook Switching promotion
CIFAS Data Use Policy

Welcome to our T’s and C’s page. If you’re looking for something in particular, you can check out specific terms and conditions in the menu on the left.

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Our "current" price guides detail the plans and packages that we curently sell and our up-to-date pricing. If you're new to Three, these are the ones you need. If you've been with us a bit longer, please see "If you're on an older plan or a business customer". If you can't find details of your plan, please contact us.

Business Price Guides

Our "current" price guides detail the plans and packages that we currently sell and our up-to-date pricing. If you're new to Three, these are the ones you need. If you've been with us a bit longer, please see "If you're on an older plan or a business customer". If you can't find details of your plan, please contact us on 0800 033 8033.

Older plans for business customers

Business plans

Three Means Business Event

WeWork Event Offer

This offer is exclusively available to attendees at the Three Means Business pop-up event, held at WeWork, Devonshire Square, EC2M 4YP on 14–16 October 2019. Attendees who collect an offer postcard from one of our advisors can receive discounted prices on the following business plans from Three: Unlimited 12 month SIM Only; 40GB 12 month SIM Only; and Unlimited Data phone plan (“Event Discount”). Each business plan comes with Three Means Business benefits.

Event Discount available to new Three Means Business customers only. Prices shown on the postcard are inclusive of VAT and include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

To redeem an Event Discount, call Three on 0800 033 8022 and quote the code shown on the postcard. Plans must be taken out before 31 March 2020 to benefit from the Event Discount, and are subject to status (proof of eligibility for business plans required) and Three’s business terms. Find out more about the Three Means Business partner benefits now.


Three Means Business Pop Up Event Prize Draw Terms & Conditions

These terms and conditions are the rules which apply to this prize draw.  By submitting an entry, entrants will be deemed to have agreed to be bound by them.

  1. Promoter: The Three Means Business Pop-up Event prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The prize is administered and provided by Three.
  2. Dates: The Prize Draw opens on Monday 14 October 2019 at 08:00 GMT and closes on Wednesday 16 October 2019 at 19:00 GMT
  3. Eligibility: To be eligible to enter the Prize Draw, entrants must be an attendee at the Three Means Business pop-up event held at WeWork, Devonshire Square EC2M 4YP on 14 – 16 October 2019 (the “Event”) and be a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. 
  4. Entry: To enter the Prize Draw, Eligible Entrants must complete the data capture form on the Samsung tablet at the Event. Personal details including name, telephone number and email address will be captured (“Qualifying Entries”).
  5. Rules: The following rules shall also apply to the Prize Draw:
  1. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.
  2. Late entries will not be taken into consideration in selection of the winner.
  3. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.
  4. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw. 
  1. Prize: 1 winner will receive a Xiaomi Mi Mix 3 5G mobile device in Onyx Black with 6GB RAM and 128 GB ROM. Only one Prize will be awarded to the winner. Allocation of the Prize remains at Three’s sole and absolute discretion. 
  2. Selection of winner: The winner will be randomly selected, under independent supervision, from all Qualifying Entries on Wednesday 23 October 2019. The decision will be final and Three will not enter into any correspondence. 
  3. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of the Prize via email or telephone by Friday 25 October 2019.   Eligible Entrants should check their junk mail and/or telephone voice messages between 23 October and 25 October and Three shall not be responsible in the event a Winner does not claim the Prize because they have failed to do so.  If the winner of the Prize cannot be successfully contacted, does not claim the Prize within 72 hours of notification (by responding to Three), or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.
  4. Redeeming your Prize: The winner will be required to provide a valid UK postal address to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete, including any contact details.  Three shall use reasonable endeavours, subject to these terms and conditions, to fulfil the Prize as soon as reasonably possible after the Winner has claimed it and confirmed their correct postal address.
  5. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: www.three.co.uk/terms-conditions/your-privacy.
  6. General:
  1. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).
  2. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties. 
  3. All third-party terms and conditions relating to the Prize Draw or the Prize itself are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by any or all third-party terms applying to the Prize.
  4. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission or for a failure by a Winner to check their emails (including junk folder) or voice-messages.  Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.
  5. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice.  Any changes to the terms will be published at three.co.uk/TMB-event. These terms are governed by English law.

Three’s Returns & Exchange Policy

Download Three's Returns & Exchange Policy PDF

We always hope you’re happy with your new purchase but just in case you’re not, we’ve set out below when you can return or exchange it. This will depend on where you bought it, and if you purchased directly from Three or another retailer.

 
If you bought it from a Three Store: We’re sorry, but if you bought a Device or Accessory from a Three Store and you change your mind, you’ll be unable to return or exchange it.
 
If you bought it from Three Telesales or online at Three.co.uk: If, within 14 days of receiving your purchase, you decide you want to return or exchange a Device or Accessory you can: 
- call us on 333 (Free, unless you’re on one of our new Essential Plans, in which case it will come out of any available minutes allowance or charged at your out of allowance rate of 55p per minute) from your Phone or 0333 338 1001 (standard call charges apply) for Phone customers; or 
- call 500 (free from a Three phone) or 0333 338 1003 from any other line (standard call charges apply) if you’re a Mobile Broadband (Dongle, Mobile Wi-Fi, Laptop or Tablet) customer. 
- Complete and return the Model Cancellation Form to us. 
Our Customer Contact Centre advisors will be able to help you immediately. There’s some important things to remember though: 
 
  • You can turn on and use your Device to inspect it and to make sure you’ve received what you thought you were buying, but if any damage is caused, or it is used beyond what’s reasonable, we have the right to charge you for any loss in value to the goods as a result of your use or damage. You’re allowed to do what is reasonable to ensure you’ve received what you thought you were buying and that it works as expected. 
  • You must not install “Find My iPhone” on your Apple device during the returns or exchanges period. If you do, and you fail to remove it before returning your Device to us, we’ll reduce your refund or apply a charge to your Three account by an amount of up to £200.
  • You’ll also be charged for any Three Services you use before the end of your 14 day cancellation period (e.g. for any calls, texts or data used). Please remember that it can take up to 3 months for some international and premium rate services to be applied to your bill. 
  • If you return a Device (or Accessory) to us, you will need to include not only the device, but any packaging, manuals, accessories and any “free” gifts supplied with the device. If anything is damaged or missing, you may be charged for these in line with the appropriate charges set out in our Price Guide.
  • We realise mistakes happen, so we ask that you take care when returning your Device to us. If you send us the wrong Device, or don't return your Device at all, we won't be able to process your request and you’ll continue to be charged in accordance with your agreement with us.
  • If you change your mind and wish to exchange your Device for a different make or model, a charge will be applied as set out in our Price Guide.
  • For hygiene reasons, we can’t accept returns or exchanges on some accessories, like headsets, where the packaging has been opened or had the seal broken.

If you purchased from another retailer: You’ll need to check directly with them to see what their returns and exchanges policy is. If you’re given an exchange or refund, but have connected to Three and used any of our services, then we may charge you for these. Please remember that it can take up to 3 months for some international and premium rate services to be applied to your bill. 

If you’re a Business Customer, please contact your Account Manager or call us on 0333 338 1004 from any phone (standard charges apply).

 

Christmas Gifting Policy 2018/19

If you buy a phone from us as a Xmas gift for someone, we’ll give you some additional time to return it for a refund or exchange it for another phone.


Policy Details:


  1. The policy applies to PAYG phones or accessories, as well as MBB devices and Starter Kits. This does not apply to 3rd party purchases or to pay monthly accounts. Refer to the standard Returns & Exchanges Policy in these instances. For hygiene reasons, we can’t accept returns or exchanges on some accessories (like headsets) where the packaging has been opened or the seal broken.

  2. If customers buy a PAYG phone as a gift between15th November and 24th December (inclusive), it can be returned before or up to Monday 7th January 2018 via the channel of purchase for a full refund or exchange.

  3. The policy applies to used or unused devices that are in an ‘as new’ or ‘as sold’ condition. By ‘as new’ we mean that the device, packaging, manual, all accessories and any free gifts that came with the device are all undamaged and don’t have any marks on them.
  4. We can also refund PAYG vouchers in our Retail Stores.

N.B. This policy does not limit customers’ rights under the “Consumer Rights Act 2015” or any other statutory rights that our customers may have.

dial

Music service provided by i.am+, tracks may vary. UK data use for the music service is currently included in the contract price for the minimum term.  i.am+ may provide or enable additional services such as the i.am+ app store, the ability to twin dial to other devices or offer internet enabled roaming services (the last of these being in addition to Three’s standard services).  These additional services are being provided by i.am+, and i.am+ may require a separate subscription and provide terms and conditions of use of these services.  Three’s standard returns and exchange policy, terms of service and price guide apply.

Home Signal from Three

 

Your use of the Home Signal box and service is subject to these terms as well as Three’s Terms of Service (www.three.co.uk/terms).


Please read through these terms and print a copy for yourself to keep in case you need them at any time.
 

So you know, when we refer to "we", "our" or "us" it means Hutchison 3G UK Limited, trading as “Three”.  When we say "you" or "your", we mean you, our Three customer who has registered their details with us as the main user of the Home Signal.


Does this change my contract for Three’s services?


No.  This does not affect any of the services that we provide to you which are governed by Three’s Terms of Service.


If there is any difference between what is said here and what is said in the Terms of Service, then what is said in the Terms of Service will prevail.


Before You Use the Home Signal


You must provide us with the address at which the Home Signal will be used, as well as your contact details if different.  Your Home Signal has been provided for use in a residential address only and for security and technical reasons must only be used at the specified and agreed address for which it is provided. 


You must not give or sell your Home Signal box to anyone.  Please tell us straight away if you think that the Home Signal box has been lost or stolen or if you believe that it is being used in an unauthorised manner.     


The Home Signal box is for use on the Three Network only and must only be used in the United Kingdom.


How does the Home Signal Work?


Broadband


The Home Signal uses your existing fixed line broadband connection.  If you want more detail on how the Home Signal works, please go to www.three.co.uk/homesignal.   


If you don’t have a fixed broadband connection, Home Signal will not work.  You have to plug the Home Signal box into the mains and your broadband router for it to work.  For the Home Signal box to work properly, your broadband needs a download speed of 1Mbps or higher to make calls or send texts. 

Please check with your fixed broadband provider as to the speeds available in your location.


The Home Signal box will use some of your home broadband data allowance (click here to see how much www.three.co.uk/homesignal).  As with all of your broadband use, you are solely responsible for the cost of using your broadband.  The speed of your broadband connection may be affected if you use the Home Signal to consume large quantities of data on the Three Network.


You can continue to access the internet on your handset or other mobile devices using your Wi-Fi connection, even if you’re using the Home Signal box for calls and texts. Please be aware that if you use the Home Signal box to access the internet or consume data via the Home Signal, you will be using some of your Three data allowance as well as that of your broadband provider.


NOTE: If your broadband connection fails, your Home Signal service will also fail and you may not be able to make calls or send texts.  Your service will also cease to function if there is a power cut or failure. 


Broadband Issues?


If you have any problems or questions about your broadband, you should contact your fixed broadband provider as we cannot provide any technical support or advice with regard to your broadband.


Three cannot guarantee that the Home Signal will be compatible with your broadband modem/router, but this should not be a problem for the vast majority of people as the Home Signal box uses a common Ethernet connection to connect to your modem/router which is a ‘standard’ socket.


It is possible that your broadband provider may install systems or programmes outside of our control to stop Home Signal working and in this event, we suggest you contact your broadband supplier. 
 

We can of course offer you advice or answer your questions on the Home Signal itself.  Please go to www.three.co.uk/homesignal to see how to contact us about Home Signal and to find out more.

 

Setting Up the Home Signal box


The Home Signal box is simple to set up.  Please refer to the ‘Getting Started Guide’ supplied with the Home Signal box for full installation guidelines and make sure that you read all instructions, safety and security information before installing the Home Signal box.


It is your responsibility to install the Home Signal box as well as to provide a power supply and fixed line broadband connection.


You must continue to use your existing SIM in your mobile phone.


Who owns what?


Three retain ownership of the Home Signal Box.  You will be required to send it back to Three if you ever decide to leave and terminate your contract with us.  It is really important you do this otherwise you will be charged for the cost of replacement plus any reasonable failed collection charges.


The software in the Home Signal box and all intellectual property rights in that software is owned by the manufacturer and you’re being allowed to use the software on a limited licence from the manufacturer You mustn’t permit your Home Signal to be unlocked via any unauthorised manner.


Using the Home Signal


The Home Signal is provided at our discretion, and is based on a number of factors.  Please contact Three to see if you are eligible.  If you are eligible, then we will provide one (1) Home Signal box per property. 


The Home Signal may only be used for domestic and private use and it must not be used for any commercial or business use.


Your Home Signal box is for use only in accordance with this document and the Home Signal Box may not be used for any illegal or fraudulent purpose or in any way which we believe has harmed or may harm the security or proper functioning of the Three Network. 


If for any reason you are unable to use the Home Signal box, you still have to continue to comply with your Terms of Service, and to pay any charges when they become due.


Three may suspend or disconnect your Home Signal service without notice if you are using the Home Signal in a way that is contrary to these terms and for any of the reasons set out in Three’s Terms of Service (www.three.co.uk/terms).


Emergency Calls and 999


You will not be able to make calls to the emergency services using the Home Signal if it is not supplied with enough power, for example if there is a power cut or failure, or if there is a failure or disruption in the service of your broadband connection.


We or the emergency services may use the details you give us when registering your Home Signal box to identify your location or the location of others calling via the Home Signal box if calls are made to the emergency services. 


This is why you must tell us your contact details and the location of the Home Signal box accurately and inform us straight away if those details change at all.  If the address at which the Home Signal box is going to be used changes, for example if you move home, you must ensure that you notify us of your new address immediately as we will need to register the Home Signal box to your new address.


What is Three’s Liability to you (and how is it limited)?


All of our obligations to you relating to the Home Signal are set out in this document and Three’s Terms of Service.  Those Terms of Service contain details on how we limit our liability to you (www.three.co.uk/terms


We are also not liable for any third party claims, any claims arising out of or relating to your broadband supply or any claims from any other users of the Home Signal box. We are not liable for any loss or damage that was not reasonably foreseeable when you were supplied with your Home Signal box.


Nothing in Three’s Terms of Service or these terms removes or limits our liability for fraud, for death or personal injury caused by our negligence or for any liability which can’t be limited or excluded by applicable law.  If you are a consumer, these terms will not affect any of your statutory rights which you have, which cannot be excluded by these terms. 


Warranty


Three provides a limited warranty to the first end-user of the Home Signal box who received the Home Signal from an authorised seller. Please contact us for a copy of this Warranty if needed.

We reserve the right to amend these terms online at any time.

 

Other questions

 

If you have any questions about the Home Signal, please visit www.three.co.uk/homesignal.

 

London Underground WiFi

Terms and Conditions of Use – Wi-Fi on the London Underground.
 
When we use the terms ‘us,’ ‘we,’ or ‘our’ we mean Hutchison 3G UK Limited, trading as ‘Three,’ Star House, 20 Grenfell Road, Maidenhead, SL6 1EH. 
 
Your agreement with us when using Wi-Fi on the London Underground.
1. When you use free Wi-Fi on the London Underground (the ‘service’), it means that you’re agreeing to the terms and conditions below. If you don’t agree with any of these terms and conditions, you shouldn’t set up and use the service.
 
What we’re offering you.
2. The service gives you the ability to send and receive data over wireless internet in certain London Underground stations .This is available to all our customers, but: 
a. if you’re a Pay Monthly customer all your payments will need to be up to date, and
b. if you’re a Pay As You Go customer you’ll need to have used your device to make a call, send a text or use data over our network within the last 30 days, in order to access the service.
 
3. You’ll need to register for a password in the Wi-Fi on the London Underground section of your My3 account Once you’ve got this and it’s registered on our systems, you’ll be able to use it to log into the service in participating stations.
 
4. This is an extra service that we offer, so we may withdraw it, extend it, charge for it, or change it at any time. You can always see the latest information on the service and the terms here. It is your responsibility to make sure you’re aware of any changes by checking three.co.uk
 
5. The service will be available to you as long as you’re in range, connected, and you’ve met the eligibility criteria set out in paragraph 2 above. 
 
What’s expected of you.
6. We expect you to comply with our standard Terms for Three services, our Privacy Policy and the Acceptable Use Policy.
 
7. You’re responsible for making sure your device works on the service and is virus-free. You’re also responsible for your use of the service, and for the behaviour of anyone else who uses your device or account details to use this service. If you abuse the service, or use it in an unreasonable way, both we and Virgin Media Limited (‘Virgin’), who provide the London Underground Wi-Fi infrastructure, will be allowed to restrict, suspend or cancel your account.
 
8. Except where we state otherwise, we don’t examine your use of the service or the nature of the information you send or receive and we have no obligation to compensate you for such use. You’re also responsible for keeping your account details secure, and making sure other people don’t use your number and/or password.
 
9. We have no control over the content you access or information you transmit while you’re using the service, so it’s up to you to use the service responsibly. We will not be involved in these dealings.
 
10. You need to make sure that your devices and software will work over the service.
 
11. There are certain things you’re not allowed to do, or let anyone else do using your device in relation to the service. These are:
 
• Sending any communication that’s offensive, abusive, defamatory, obscene, menacing or illegal;
• Causing annoyance, inconvenience, unnecessary worry to or breaking the rights of anyone else;
• Doing anything illegal;
• Breaking the security of anyone else’s property or software;
• Having anything to do with obscene material (including things like child pornography);
• Upload, download, post, publish or transmit any information, material or software that’s protected by copyright or any other ownership rights, without the permission of the owner;
• Doing anything that will damage the experience of our other users or which breaches the Acceptable Use Policy  which applies to the service.
 
12. If we or Virgin Media think you’ve done any of these things (including in circumstances where your device has been cloned without your knowledge or consent), we may block your account straight away without telling you first. 
 
13. You’ll be liable for any of the consequences of your misuse of the service, and you must repay us in full any costs and/or losses which we suffer as a result.  
 
What you can expect from us and Virgin Media.
14. The service will start from the time you first connect to the service. You can register up to three devices to use on the service.
 
15. We’ll do everything we can to give you a good and consistent service, but the nature of mobile technology means that sometimes your service could be affected by things like the activities of other users, atmospheric and geographic conditions and other factors that are out of our control. We can’t guarantee that the service will work all the time, so we can’t be responsible for any personal or business consequences of the service going down. 
 
16. If it’s necessary, we’ll restrict access to inappropriate content, like illegal or adult websites, and you agree not to access or try to access such content using the service. Virgin will be providing the service, and some of their access rights might be different to ours, and you may not be able to visit some sites you would over the Three network, and vice-versa.
 
17. We may monitor and control data volume and/or types of traffic transmitted via the service.
 
18. We cannot guarantee, and you accept that we cannot guarantee, the security of the service and you agree to use the service at your own risk. You accept that any financial transactions that you undertake using the service are at your own risk. You must ensure that you have adequate security to prevent illegal access to your use of the service, access to your device, or disclosure of confidential information.
 
Your personal details.
19. We’ll only use your personal details in line with the Data Protection Act 1998. By using the service, you are agreeing to let us use your personal information and other contextual information to profile your usage and viewing. This will help us to improve our services and personalise your experience.
 
20. We’ll use your personal information to contact you about any changes to this service. If you’re happy for us to, we may also use it to update you on our products and services, give you special offers and rewards, and possibly those of selected third parties. We may contact you by mail, telephone or email for these purposes.
 
21. We may also anonymise and bundle together your usage data and share it with third parties. These third parties may use it for marketing purposes, like improving their targeting of advertising. Other than this, the only time we would share your data with any third parties would be if we were required to pass it on for legal or regulatory reasons.
 
Our liability to you.
22. Our liability to you is limited as set out in this agreement. Except as set out in paragraph 24:
a. All other terms, conditions and warranties relating to the service are excluded;
b. Our entire liability to you for something we do or don’t do will be limited to £3,000 for a claim or series of related claims;
c. We are not liable for any loss of income, business or profits, or for any loss or corruption of data in connection with your use of the service; 
d. We are not liable to you for any loss or damage that wasn’t reasonably foreseeable when you entered into this agreement.  
 
23. We won’t be liable to you for the contents of any material from other individuals and/or organisations which may be accessed through the services.
 
24. Nothing in this agreement removes or limits our liability for fraud, for death or personal injury or damage to your personal property up to £10,000 for any one event or series of connected events, where the damage is caused by our negligence, or Virgin’s negligence, or for any liability which can’t be limited or excluded by law. 
 
Other things you need to know.
25. If anything affects this service that’s beyond our reasonable control, including (but not limited to) severe weather conditions, fire or explosion, terrorist activities, vandalism, floods, industrial dispute, we will not be responsible for not providing the service as we’ve described here.  
 
26. If you do anything over this service that requires you to follow any other rules or sign up to any other terms and conditions, we can’t be responsible for this.
 
27. This agreement is personal to you and cannot be transferred. For business reasons we may transfer any of our rights and responsibilities under this agreement without your permission. 
 
28. If there is any inconsistency between this agreement and the Terms for Three Services then the terms of this agreement will prevail. 
 
29. This agreement is governed by English law and is subject to the non-exclusive jurisdiction of the English courts. 
 
 

Pay For it Services

By registering for the Payforit Service, in addition to the Terms for Three Services, you agree to the following Terms & Conditions:

General

The Payforit Service allows you to buy goods and services (“Goods and Services”) using a PC or your Handset from selected online stores (“Suppliers”) by charging the price to your Three mobile phone account.

Pay Monthly Customers

If you are a Pay Monthly Customer you will see the charge for Goods and Services purchased using the Payforit Service on your monthly phone bill.

Pay As You Go Customers

If you are a Pay As You Go Customer, charges for Goods and Services purchased using the Payforit Service will be deducted from your credit.

Responsibility for Goods and Services

Three is not responsible for, and does not control or endorse any Goods and Services sold or supplied by Suppliers. Any purchases of Goods and Services via PayForIt are subject to the individual Supplier's terms and conditions. Any queries or complaints regarding Goods and Services must be referred to the Supplier.

Privacy

Information which we obtain about your use of the Payforit Service will be used only as set out in these terms and, generally only to provide and manage the Payforit Service. As a Three customer, our use of Your Information will also be subject to our detailed Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services (See www.three.co.uk/terms). If required, and/or where necessary, we may disclose information about your use of the Payforit Service (and where applicable Three Services) to law enforcement agencies, and/or other authorities, for the investigation, prevention and detection of crime and the apprehension and prosecution of offenders.

These terms and conditions are subject to change at any time without notice.

All undefined capitalised terms included in these Payforit Terms have the meaning given to them in the Terms for Three Services.

Pay As You Go Add-ons

Our Pay As You Go Add-ons can be purchased using your top-up credit via My3 or by dialling 444 from your Three phone. They’re designed to provide you with an allowance of voice, text and/or data units (depending on the Add-on chosen) which you can use in the UK or in our Feel At Home destinations, for calling, texting and getting online.

Our Pay As You Go Add-ons are valid for 30 days (unless used up earlier) from the date and time they’re activated by you – except for the Internet Daily Add-on which lasts for 24 hours. Your Add-on must be activated within 90 days’ of purchase. This can be done within your My3 account.

Once an Add-on has been activated, it can’t be cancelled. Once the 30 days are up (or the 24 hours in the case of Internet Daily), any unused allowance of units will be lost and won’t be rolled over to another Add-on.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations. If you're in a Feel At Home in Europe destination, you'll also be able to use your add-on allowance to make standard landline or mobile calls between Feel At Home in Europe destinations. If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard rate of 3p per minute.

Your Add-on text unit allowance can’t be used for messages sent abroad from the UK, messages sent and received whilst abroad (unless in a Feel At Home destination), photo and video messages or for messages to a shortcode service e.g. to donate money to a charity. In any Feel At Home destination you can use your text allowance to text back to the UK while if you're in a Feel At Home in Europe destination you can also use it to text other mobiles in Feel At Home in Europe destinations.

Three reserves the right to suspend, change, rename or withdraw Add-ons, without notice, at any time.

Full details of our current Pay As You Go Add-ons can be found in our Three Pay As You Go Price Guide.

Pay As You Go Plans

In addition to the Terms for Three Services for Pay As You Go Customers, which cover your use of our network, the full terms that cover your price plan can be found in the Pay As You Go Price Guide. We’ve summarised below the key information regarding your price plan that we think you should know: 
  • Terms for Three Services that are applicable to your Pay As You Go account. Calls to standard UK mobiles and landlines cost 3p per minute; text messages cost 2p; and data costs 1p per MB. These rates also apply when roaming in any of our Feel At Home Around the World destinations. Use your SIM in your 3G/4G smartphone only.
  • See Price Guide for full pricing information including roaming charges that apply when you use Three Services abroad.
  • You must use your SIM to make a chargeable event (such as a phone call, sending a text or getting online) at least once every 6 months to avoid it being disconnected for non-use. 
  • Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. 
  • Where there are free allowances with a Top-up they are always used first. If you’ve bought an Add-on, this allowance is used next followed by your cash credit.
Add-ons
  • To convert a Top-up to an Add-on, you’ll need an active Top-up. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive allowance will be lost. Exceptions to this 30 days rule are Internet Daily, which is valid for 24 hours. Add-ons are non-refundable. Three reserves the right to suspend, modify or withdraw Add-ons, without notice, at any time. When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
  • See your Price Guide for full details of our current pay as you go Add-ons.
Discontinued Tariff terms 
Three reserves the right to change Tariffs on 30 days’ notice to customers. For further information regarding a any discontinued plans, such as ThreePay, please contact us.
 

Three Pay As You Go Rewards - Terms and Conditions

The Three Pay As You Go Rewards scheme (the "Scheme") operates through the wuntu application and is offered by Three UK ("We" or "Three"). By participating in this Scheme, you ("You") agree to these Terms and Conditions, which describe the Scheme and the benefits offered to Scheme members ("Members").

GENERAL TERMS

  1. Enrolment in the Scheme

    1.1. Eligibility:

    1.1.1. You are eligible for the Scheme if you are a Three Pay As You Go phone customer and purchase one or more of the following Add-Ons on or after 21 February 2019: 2GB/5GB/12GB/36GB/Unlimited/Unlimited Add On 90 ("Eligible Add-On").

    1.1.2. Mobile Broadband customers, Pay Monthly customers and Pay As You Go customers who purchase Add 3000 Texts,Internet Daily, Internet Weekly, Internet Monthly, Add Text 40 / 80 / 200, Stretch 10 / 15 / 20 / 25, Voice 10 / 15/ 25, £5 Three to Three minutes or £5 500MB Data Add-Ons are not eligible for the Scheme.

    1.2. How to enrol:

    1.2.1. Pay As You Go customers who are not wuntu users must download and sign up to the wuntu App and opt-in to the Scheme (the "Rewards App"). Upon download and sign in to the wuntu App, You will be taken to the Pay As You Go Rewards opt-in screen, where You must select the "count me in" or similar button.

    1.2.2. If You are already a wuntu user, then You must select 'Profile' from the wuntu menu and select 'Rewards'. You will then be taken to the Pay As You Go Rewards opt-in screen, where You must then select the "count me in" or similar button.

    1.2.3. Once opted in, You will be able to see the Pay As You Go Rewards landing page for the Scheme, where you can check your points balance, the amount of points needed for You to reach the next tier and see your Add-on and Reward history.

  2. Earning Points

    2.1. Subject to 2.4 below, Members will earn points only after joining the Scheme.

    2.2. Points are earned by purchasing an Eligible Add-On. 10 points will be earned for every £1 Add-On spend.

    2.3. Points will be seen 24-72 hours after opt-in to the Pay As You Go Rewards App subject to buying an Eligible Add-on up to 30 days prior to opting in to the Scheme.

    2.4. Points do not have a cash value nor are transferable for cash.

    2.5. Points may not be transferred between Member accounts.

    2.6. The Scheme operates on a tier system. Tiers are unlocked by earning points as follows:

    Add-On name Add-On cost Points gained from Add-On Welcome Tier Tier 1 Tier 2 Tier 3 Tier 4
    2GB Add-on £10 100 0 points 750 points Free subscription 1500 points Free subscription & £10 tech voucher 3000 points Free subscription & £25 tech voucher 5000 points Free subscription & £75 tech voucher
    5GB Add-on £15 150
    12GB Add-on £20 200
    36GB Add-on £27.50 275
    Unlimited Add-on £35 350
    Unlimited 90 Add-on £90 900

    2.7. Members purchasing the Unlimited Add-On will get 350 points which equates to one free subscription every time this Add-On is purchased. However, once You have accrued sufficient points to unlock a tier, You will not receive a second subscription but you will still earn points to benefit from the 'tech vouchers' (i.e. discount vouchers redeemable against hardware) offered at Tier 2 upwards.

    2.8. Members purchasing the Unlimited Add-On 90 will not be eligible to claim a free subscription every time You purchase this Add-On, but You will still earn points to benefit from the relevant tier rewards when You unlock the next tier.

    Example:

    Different ways You could unlock Tier 2:

    1. Buying five lots of our Unlimited Add-on (£35), giving you a free subscription with every purchase, plus a £10 tech voucher once you've unlocked Tier 2.
    2. Choosing to buy our 5GB Add-on every month for 10 months. You will receive points each time you purchase the 5GB Add-on, and then receive the free subscription and £10 tech voucher upon unlocking Tier 2.
    3. Buying two lots of the Unlimited 90 Add-on. You will receive a free subscription and a £10 tech voucher upon unlocking Tier 2 (but you will not receive a free subscription with each purchase of the Unlimited 90 Add-On).

    Upon unlocking Tier 2, You will then receive both a free subscription and a £10 tech voucher.

    2.9 "subscription" shall mean, and include, any of the rewards set out in the table in Paragraph 4, including free vouchers, discount vouchers and subscriptions, but specifically exclude tech vouchers.

  3. Redeeming rewards

    3.1. To redeem points to claim a free subscription reward, You must:

    3.1.1. purchase sufficient Eligible Add-Ons to unlock a tier (entitling You to a free subscription reward), or purchase an Unlimited Add-on (which gives an 'instant reward' free subscription with every purchase);

    3.1.2. choose one free subscription reward from the list of available subscriptions via the Rewards App within 30 days of unlocking the tier or purchasing the Unlimited Add-on. You will then receive a unique code or voucher via the Rewards App which You must redeem as set out in 3.1.3 below; and

    3.1.3. redeem your free subscription directly on the subscription partner's website, within the set period of time of claiming your unique code (as specified by the partner and set out in the Rewards App), or in respect of the easyJet reward at the airport on the selected flight date.

    3.2. Once You have redeemed your free subscription reward, it will appear under the "Claimed Rewards" and "My Codes" section of the Rewards App.

    3.3. Use of the partner subscription, the partner website and any collection of data by the partner will be subject to the relevant partner's terms and conditions which can be found on their website and is out of our control.

    3.4. To redeem points for a 'tech voucher' reward, You must:

    3.4.1. purchase sufficient Eligible Add-Ons to unlock a tier (entitling You to a tech voucher).

    3.4.2. claim the relevant tech voucher within 30 days of unlocking the tier within the Rewards App.

    3.5. Each tech voucher is valid for 6 months from the date it is claimed. To use a tech voucher, you will be automatically redirected from the Rewards App to a redemption website operated by our third party provider where You can redeem the tech voucher code against available product offers. Your use of the redemption website and any collection of data via the redemption website will be subject to the terms and conditions on the redemption website and customer support relating to the tech voucher will be provided by the third party as per the redemption site terms and conditions.

    3.6. Redemption of tech vouchers and all fulfilment and delivery is managed by a third party. Their terms and conditions can be found on the redemption website at https://rewards.three-redeem.co.uk/promo-terms

    3.7. Once You have redeemed your tech voucher reward, it will appear under the "Claimed Rewards" and "My Codes"section of the Rewards App.

    3.8. Please note that there may be age restrictions to access certain subscriptions - please check the specific partner terms and conditions and see section 4 table below.

  4. Rewards

    The subscriptions available to Members are as follows:

    Partner: What is the offer? What you get.
    Deliveroo Get £3.00 off ten orders when you spend £10. £30 credit in total.

    For £3 off each of your next 10 orders register and enter your unique code at checkout on deliveroo.co.uk or via the Deliveroo app.

    Minimum spend of £10 per order applies.

    RRP £30

    Rakuten TV Get access to the latest movie releases using the latest technology to create a true cinematic experience. Available on a range of devices including mobile and SMART TV, discover the latest and greatest movies with no contracts, no commitments, and no fuss.

    450 Super Points to use on films and TV shows on Rakuten TV. Validity periods may differ depending on which films or TV shows you choose.

    RRP £4.50

    Xbox Game Pass Unlimited access to over 100 Xbox One and Xbox 360 games on Xbox One. Play new games like Sea of Thieves and State of Decay 2, as well as Forza Horizon 4 and Crackdown 3 the day they're released. Discover and download titles you've always wanted to play or revisit favourites that you've been missing. With new games added all the time, Xbox Game Pass is your ticket to endless play.

    £7.99 voucher that can be redeemed to purchase an Xbox Game Pass, giving you access to Xbox game pass for one month.

    RRP £7.99

    Hayu With loads of shows the same day as the U.S. and thousands of episodes of binge-worthy Box Sets from the start, hayu is the undoubted home of reality TV. And if all of that wasn't enough, we've got exclusive clips, snippets you can share and your fave stars' social media all in one place.

    Get a two-month subscription to Hayu.

    You must be 18 years or older to redeem.

    RRP £9.98

    Tinder Your single life just got better. Save time by seeing who Likes You, Unlimited Likes for endless swiping, a Boost that puts your profile first, 5 Super Likes for when you catch the feels, Unlimited Rewinds for when you have a change of heart, and a Passport to make matches around the globe.

    Get a one-month subscription to Tinder Gold.

    You must be 18 years or older to redeem.

    RRP £27.99

    Headspace
    • Hundreds of guided meditations on everything from stress to sleep.
    • Over 800+ hours of mindfulness exercises for cooking, sports, commuting and more.
    • Super-short meditations you can do anytime. Great for busy schedules.
    • Expert guidance from former monk, and Headspace co-founder, Andy Puddicombe.
    • Sleep Sounds to ease the mind into a truly restful night's sleep.
    • Fun, simple animations to help you with your meditation practice and answer any questions you might have.

    Get a 60-day subscription to Headspace Plus.

    RRP £19.98

    easyJet

    Customer needs to be over 18

    Three is proud to partner with easyJet to enable eligible Three customers to upgrade to travel 'Hands Free' (an easyJet service) at no cost for outbound easyJet flights from the UK.

    easyJet's Hands Free service lets you:

    • Drop your cabin bag at the Bag Drop desk
    • Board just after the Speedy Boarding passengers; and
    • Receive your cabin bag at your destination, which will be amongst the first to be delivered to the baggage belt.

    One electronic voucher received via the Rewards App to present to easyJet check In staff at Bag Drop Desk to claim your Hands Free upgrade.

    RRP £7

    You can view all partner offer T&Cs here:

    Deliveroo: www.deliveroo.co.uk/legal

    Rakuten TV: www.rakuten.tv/uk/terms_conditions/982

    Xbox: www.xbox.com/en-GB/legal/xboxComTOU

    Hayu: www.hayu.com/utilities/terms

    Tinder: www.gotinder.com/terms/us-2018-05-09

    Headspace: www.headspace.com/terms-and-conditions

    easyJet: www.easyjet.com/en/hands-free-upgrade and at www.three.co.uk/terms-conditions/easyjet

  5. Points expiration

    5.1. Points do not expire provided Members have an active and valid Pay As You Go account.

    5.2. To keep your Pay As You Go account valid, You must be use it at least once every 6 months (i.e. make a call,send a text or use data).

  6. Cancellation or termination of membership

    Three reserves the right to cancel any Member's membership to the Scheme and to revoke or adjust any points deposits in the event that:

    6.1. a Member violates these Terms and Conditions;

    6.2. in the event of Member's commission of fraud or abuse of this Scheme;

    6.3. a Member misuses any partner's subscription service; or

    6.4. a Member takes any other action or engages in any other activities that are (in Three's sole discretion) to the detriment of the Scheme, Three or any of its partners.

    If Three cancels your membership, the cancellation will be effective immediately, by notice to You to the contact information provided by You.

    If You opt out of the Scheme or Pay As You Go account is terminated either by You or Three, You will lose all points and entitlement to vouchers and any other benefits associated with the membership of the Scheme and You will no longer be able to earn or redeem points under this Scheme.

    If your membership has been terminated by Three for one of the reasons permitted in these Terms and Conditions, Three reserves the right not to permit the you to re-enrol in the Scheme or as a Three customer.

  7. Scheme registration and your data

    By opting in to the Scheme You will be asked to provide certain personal information to us. Your personal information and any other data we collect about You as a result of being a Member of the Scheme will be stored and used in accordance with relevant data protection laws, your network terms and conditions of service (see http://www.three.co.uk/terms-conditions/paym-and-payg ) and these Terms and Conditions. Where we require your permission to collect and process data about You as a result of your membership in the Scheme, we will present you with information notices and allow you to exercise control over the way your data is used.

    If You sign up for a free subscription directly with one of our partners, You will be subject to their terms and conditions and Your data will be used and processed in accordance with the relevant partner's terms. We are not responsible for the content or privacy practice of our partners.

    During the registration process, if You are provided with a login, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You are responsible for keeping your login, password and other security information confidential. If You have any concerns that someone has access to Your login or password details, please contact us immediately via the Help function. We will be able to disable Your account and issue You with new login details subject to You passing security checks.

  8. Acceptable Use

    You agree to use the Scheme for lawful purposes only. You may not use the Scheme in any way that breaches any applicable local, national or international law or regulation or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

    You agree not to reproduce, duplicate, copy or re-sell any part of the Scheme, its service, content or partner promotions advertised. You also agree not to access without authority, interfere with, damage or disrupt any part of our application or the Scheme, or any equipment or network code or software used in the provision of the Scheme.

  9. Material and content

    Three are the owner or licensee of all copyright, database rights, patents and other intellectual property rights in this application and the Scheme and in the material published on it. All such rights are reserved. You must not copy, reproduce, modify, post (including on social media sites) or otherwise use the content or materials (including in relation to partner promotions) on our application or made accessible through the Scheme in any way without Our permission, and you must not use any illustrations, photographs, graphics, video or audio sequences.

  10. Reliance on information on our application

    The information made available on our application and through the Scheme is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees (express or implied) that the content We make available through our Scheme (including in relation to partner services) is accurate, complete or up to date. For the avoidance of doubt, we disclaim all liability and responsibility arising from the reliance of information within partner promotions and any services provided by our partners.

  11. Links from our application

    Where our Scheme or application links to partner sites, other sites or third party resources, these links are provided for your information only. We do not approve, endorse or control any linked websites and disclaim all liability from such links and the content of the linked websites or resources.

  12. Our liability: Partners

    12.1. We exclude all implied conditions, warranties, representations or other terms that may apply to our Scheme or any content on it. We will not be liable to You for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

    12.1.1. Use of or inability to use our Scheme

    12.1.2. Use of, or reliance on any content including partner promotions or content; or

    12.1.3. Accessibility of any partner services advertised through our Scheme.

    12.2. In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption,loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

  13. Governing law and jurisdiction

    Any dispute arising out of or related to the Scheme shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Pay Monthly Add-ons

We offer a range of daily, short-term and long-term Add-ons on our pay monthly and SIM plans. The Add-ons that will be available to buy depend on your plan. The full details of each, and their pricing, can be found in your price guide.

They’re designed to provide you with an extra allowance of units to your inclusive allowance (for voice or data, depending on the Add-on chosen) which you can use in the UK and in our Feel At Home destinations, for calling and getting online unless you’re on one of our new Three Essential plans in which case, your extra allowance of units can only be used in the UK and in our Feel At Home in Europe destinations.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to:

  • call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations (unless you’re on an Essential plan in which case it’s for use in the UK or Feel At Home in Europe destinations only).
  • If you're in a Feel At Home in Europe destination you'll also be able to make calls to standard "local" numbers, between our Feel At Home in Europe destinations, at no extra cost.
If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard out of allowance rate, as stated in your Price Guide.

We have the right to suspend, change or withdraw Add-ons, without notice, at any time.

Daily Add-ons

Where available, these can be purchased once every 24 hours, and will expire at midnight on the day of purchase. Included in our Daily Add-on range is our Data Passport which is available for £5 a day in the UK and 78 worldwide destinations (including all of our Feel At Home destinations). If you use a lot of data or just want the best internet experience, the Data Passport was designed for you. It provides an additional unlimited, unrestricted data allowance that can be used in the UK or 78 destinations around the world, for a calendar day, allowing you to use your device as much as you like whether that’s as a personal hotspot, or to browse, stream audio or video in high definition, or connect to Virtual Private Networks (VPNs). It expires at midnight (UK time) on the day of purchase. For more information see Data Passport support.

Short-term Add-ons

These are designed to allow you to increase your data or minute allowance, on a one-off short-term basis, until your monthly allowance refreshes (unless we tell you otherwise). Each Short-term Add-on can be purchased once each month, and, if not used up first, will last until the end of the bill cycle you’re in when you buy it. It will then drop-off your account automatically. Any unused allowance will be lost and won’t be rolled over to the following month.

Long-term Add-ons

These are designed to provide you with a new or increased monthly allowance, every month on an on-going basis. It will be applied automatically each month to your account, until you give us one-month notice that you’d like it removed. Any unused allowance will be lost and won’t be rolled over to the following month.

Pay Monthly Packages

Our pay monthly packages include a device, such as a phone, tablet, dongle or mobile wifi device, and a set of allowances of text, data and/or voice units. These automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans (these include our Pay Monthly packages that include a mobile phone, sold from 18 March 2014 onwards), these units can be used in the UK and in our Feel At Home destinations. On our new Three Essential plans, these units can only be used in the UK and our Feel At Home in Europe destinations.

All of our pay monthly packages are available on a minimum term contract – how long this is, depends on your type of device. On selected packages, you’ll be able to choose from a range of minimum term periods. Please check your Price Guide for individual details. If you are on a pay monthly package that came with a phone and are on one of our voice plans, you may only use your SIM in a 3G or 4G mobile.

If you are on a pay monthly mobile broadband package (that is, one that came with a dongle/mobile wifi device or tablet, and are on one of our mobile broadband plans), and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced plans, inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles Additionally, you can make inclusive calls between Feel At Home in Europe destinations to standard "local" landline and mobiles. On our Essential plans, inclusive calls are from the UK to UK landlines beginning 01, 02, 03 and UK mobiles and between Feel At Home in Europe destinations only and cannot be used for calls from a Feel at Home Around the World destination back to the UK. On both plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes or be charged at our standard out of allowance rate if no inclusive minutes are available.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or our Feel At Home destinations to standard UK mobiles. On our Essential plans, inclusive texts are texts sent in the UK to standard UK mobiles and between Feel At Home in Europe destinations only. All of our new plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 text units that can be used in our Feel At Home Around the World destinations.

Data – On our Advanced plans, your data is for use in the UK and all our Feel At Home Around the World destinations, including our 49 Feel At Home in Europe destinations. In the UK and our Feel At Home in Europe destinations, it can also be used to create a personal hotspot allowance (unless you have all-you-can-eat data or a 100GB tariff, in which case, you can use a portion of this each month. Please check your Price Guide for further details on this). On our Essential plans, your data is for use in the UK and in Feel At Home in Europe destinations only, and cannot be used to create a personal hotspot. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet.

Pay Monthly SIM Only Plans

Our SIM Only plans come with a set of allowances of text, voice and data units, unless you are on a SIM Only mobile broadband plan, in which case your monthly allowance will only contain data units. These units automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans and mobile broadband plans, these units can be used in the UK and in all our Feel At Home Around the World destinations (including our 49 Feel At Home in Europe destinations) while on our Essential plans, these units can only be used in the UK or our Feel At Home in Europe destinations.

All of our SIM Only plans are available on a minimum term contract – we currently offer minimum terms of 1, 12 or 24 months. To end your contract, you’ll need to give us 30 days’ notice.

If you are on a SIM Only voice plan, you may only use your SIM in a 3G or 4G mobile.

If you are on a SIM Only mobile broadband plan, for use in a dongle, mobile wifi device or tablet, and are on one of our mobile broadband plans, and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced Plans (including all SIM Only voice contracts entered into from 15 July 2014 onwards), inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles. Additionally, calls made between Feel At Home in Europe destinations will come out of your inclusive allowance. On our Essential plans, inclusive calls are only from the UK to UK landlines beginning 01, 02, 03 and UK mobiles, and do not include calls from our Feel At Home destinations unless made between our Feel At Home in Europe destinations. On all our plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes – if none are available, you’ll be charged our standard out of allowance rate for these calls. On our Advanced plans, these calls are free.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or any of our Feel At Home destinations to standard UK mobiles. Additionally, texts sent between Feel at Home in Europe destinations will also come out of your inclusive allowance. On our Essential plans, inclusive texts are texts sent in the UK or back to the UK from a Feel At Home in Europe destination or between Feel At Home in Europe destinations only. All of our new SIM Only plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 texts to be sent from a Feel At Home Around the World destination each month back to the UK. There is no limit as to how many texts may be sent from an all-you-can-eat data allowance in Feel At Home in Europe destinations.

Data – On our Advanced plans, your data is for use in the UK and any of our 71 Feel At Home destinations only. On our Essential plans, it is for use in the UK and our 49 Feel At Home in Europe destinations only. A fair use limit for data use in our Feel At Home destinations of 13GB – use over this but within your inclusive allowance in our Feel At Home in Europe destinations will be subject to a surcharge for continued use of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. Data use over 13GB per month in other Feel At Home destinations (non-Europe) will be blocked. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet. Advanced Plan customers who have an All-you-can-eat data package may use their phone as a Personal Hotspot (up to 30GB) in all Feel At Home destinations worldwide. In addition, contract customers who have purchased a Data Passport can use their phone as a Personal Hotspot in all Feel At Home destinations and Pay As You Go customers can use their cash credit at 1p/MB to create a Personal Hotspot in our Feel At Home in Europe destinations. Using your inclusive allowance data to create a Personal Hotspot is not allowed on our Essential Plans. Please check your Price Guide for further details. For general information - see here

.

Three Rescue.™

 

Summary

Download Current Three Rescue™ Terms and Conditions (pdf 499kb)


Make a claim or continue a claim

 

 

For all policies bought before 1 October 2018 see below:

 

Three Rescue™ policies bought between 7 August 2017 and 30 September 2018

 

 

Three Rescue™ policies bought between 7 September 2016 and 6 August 2017

 

 

Three Rescue™ policies bought before 7 September 2016

 

 

Insurance purchased from Three before 18 March 2014

 


 

Our latest Three Rescue terms and conditions

 

 

Welcome to Three Rescue™.

Three Rescue is administered by Asurion Europe Limited and underwritten by WDP Insurance Limited (please see the Insurance Terms and Conditions below for further details).

Read our checklist to ensure that everything goes smoothly should your device get damaged:

✔ Read the insurance Terms and Conditions in full, so you know what’s covered, what’s not, and how to claim.

✔ Make sure your Three account is paid up to date.

✔ Make a claim, ideally within 30 days of discovering that your device is damaged – see Section A for contact details.

✔ Pay the claim excess fee to complete your claim for a replacement device which may be refurbished to our ‘as new’ standard. The claim excess fee was confirmed in your welcome letter and you can call us at any time to check it – see Section A for contact details.

✔ Comply with our reasonable instructions including switching off or uninstalling any app which prevents our access to remove data from the claimed-for device – see section G for details.

✔ Return any damaged or faulty device in the pre-paid packaging provided with your replacement – or you’ll be charged a non-return fee (based on the market value of the non-returned model) – see Section H for details.

 

Read me – Insurance Terms and Conditions.

Three Rescue™ Damage Cover is designed to protect your Three device against the risk of damage (including cracked screens and liquid damage) and out-of-warranty breakdown only.

These are the full policy terms and conditions and when read together with your Three Rescue™ Damage Cover welcome letter, form your insurance policy. We’ll send your policy pack within seven days of purchase – please keep it safe. Your policy number is your Three phone number, unless we tell you otherwise, and we’ll update your details automatically if you move your old number to Three.

Section A: How to get in touch

Section B: Eligibility

Section C: Period of cover

Section D: What’s covered

Section E: What’s not covered

Section F: The cost

Section G: Make a claim

Section H: About your replacement device

Section I: Cancelling your cover

Section J: Changes to the policy

Section K: How to complain

Section L: Who provides this cover

Section M: How we communicate with you

Section N: Our use of your personal data

Details about your cover will be included in your welcome letter. Please check it carefully.

In this document, the terms ‘we’, ‘our’ and ‘us’ means Asurion Europe Limited (the policy Administrator), WDP Insurance Limited (the Insurer) and the 'Three Rescue™ team'. See section L for more details.

‘Three’ means Hutchinson 3G UK Limited, a mobile network operator.

A. How to get in touch.

Online: three.co.uk/threerescue

Email: threerescue@asurion.com

Phone:

• Mobile Phones – 333 from a Three phone or 0333 338 1001 from any other phone.

• Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.

You can call us between 8am-9pm Monday to Friday; 9am-6pm at weekends, closed on UK Bank Holidays. 333 is free, excludes Essential Plans. Check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Write: Three Rescue™, PO Box 670, Brentford, TW8 1DA.

B. Eligibility.

You can take this cover if you’re over 18, your device is worth more than £125 and you haven’t had a mobile insurance policy declined by us or cancelled by us in the past or a claim denied due to fraud. You can only buy, remain on, and make a claim with Three Rescue™ Damage Cover if you and the main authorised user of the device live permanently in the UK. If at any time you or the authorised user are no longer going to be resident in the UK, you need to contact us using the details above and let us know. We will cancel your cover if you no longer meet this criteria.

You can buy Three Rescue™Damage Cover when you buy or upgrade your device and Pay Monthly plan with Three. Cover starts when your device is in your hands. If you pre-order a device from Three and buy Three Rescue™ cover you’ll be refunded the cost of any Three Rescue™ premium paid in the period between ordering and receiving your new device.

C. Period of cover.

Your insurance premium is due monthly from when the device is in your hands. Subject to continued payment of insurance premium and these terms and conditions, this policy renews automatically each month for the next 59 months after which we will automatically cancel it, unless cover is terminated earlier in accordance with Section I below.

D. What’s covered?

The device registered to your Three account which is purchased from or upgraded with Three and is shown in your welcome letter (or the replacement device, if replaced by us, or replaced under manufacturer warranty).

With Three Rescue™ Damage Cover you’re covered if you lend your device to friends and family.

You are covered whilst travelling overseas but any replacement agreed after you make a successful claim can only be delivered to an address in the UK or the Channel Islands.

You can submit a claim online 24/7 at Three Rescue or by phone - see Section G: Make a claim.

We aim to deliver your replacement next-day if your claim is approved before 8.30pm Monday to Friday or 2.30pm on weekends.

Any replacement device you receive may be refurbished to our ‘as new’ standard using original equipment manufacturer parts. In the unlikely event we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

Here’s what your device is covered for:

Cover

 

Accidental damage, including cracked screens and liquid damage.

Malicious damage caused by someone who doesn’t have your permission to use the device.

Pet damage

Out-of-warranty breakdown

Loss

Theft

E. What’s not covered?

It’s important you know that you’re not covered for:

✘ Any device other than one purchased from Three and shown on your welcome letter unless replaced by us or replaced under manufacturer warranty.

✘ Any claim for loss or theft.

✘ Any claim if you haven’t paid your insurance premium. Provided we haven’t yet cancelled your policy for non-payment, we’ll continue your claim if you pay the outstanding amount.

✘ The claim excess fee you have to pay to complete a successful claim.

✘ A third or subsequent claim made within a 12-month period.

✘ Any fault that happens within the manufacturer’s warranty period (where the manufacturer covers you against certain operating failures).

✘ Accessory-only claims.

✘ Accessories other than the battery, mains charger and hands-free kit that came in the box with your device.

✘ The costs of any calls, texts, data usage or downloads.

✘ Cosmetic damage - where the device works as normal, except where you are claiming for a cracked screen.

✘ Damage caused by making alterations to the device or acting against manufacturer guidelines.

✘ Any malicious or deliberate damage to the device caused by you or someone who has your permission to use it.

✘ The cost of any repair to your device unless we instruct it.

✘ Any losses or consequences you face as a result of being without your device.

✘ Confiscation of your device by a finance company or government agency (such as the police).

✘ Loss or corruption of any kind of app, software or digital content other than standard manufacturer software.

✘ Any claim that we find to be fraudulent. If we settle a claim that’s later found to be fraudulent we may take action to recover our costs.

F. The cost.

When considering your new device and Pay Monthly plan with Three, we’ll tell you what it costs to buy Three Rescue™ Damage Cover based on the make, model and value of your chosen device at that time.

Please look out for your Three Rescue™ Damage Cover welcome letter which includes your full terms and conditions and confirms your monthly premium, type of cover and claim excess fee - which is the amount you have to pay towards the cost of your replacement device to complete a claim.

✔ Your monthly premium will appear on your Three account (shown on your Three bill under ‘other charges’) and any pro-rated adjustments to cover your device for the period up to your first bill. Insurance premiums are inclusive of insurance premium tax (IPT) at the applicable rate.

✔ Three Rescue™ Damage Cover premium is collected and refunds are made by Three, on behalf of the Insurer. When Three passes the premium to Asurion, they hold it on behalf of the Insurer and any payments collected and refunds made by Asurion under these terms and conditions are collected or refunded on behalf of the Insurer.

✔ You need to make the first month’s payment before we can complete any claim.

✔ If we don’t receive a payment, your cover will finish at the end of the paid-for period. If your Three account is in arrears, we won’t settle any claim until the balance is paid in full. You have 30 days from when your account goes into arrears to make a catch up payment, after which we will cancel your cover.

✔ You need to pay the claim excess fee to complete any successful claim. As devices age they may fall in value and so from time to time we may adjust the claim excess fees downwards. You can call us to find out your current claim excess fee.

✔ You can cancel cover at any time – see Section I for details.

G. Make a claim.

If something happens to your device and you need to make a claim, contact us via one of these options:

1. Submit your claim online 24/7 at www.ThreeRescue.co.uk/start

2. Claim by phone using the contact details set out in Section A above.

Please have a payment card ready to pay your claim excess fee. We accept MasterCard and Visa debit or credit cards.

If you report a claim to us more than 90 days after discovering the damage or out-of-warranty breakdown, we will still consider your claim, but it may affect our ability to assess your claim and could, in some cases, result in it being declined.

We will ask you to provide relevant information to support your claim. In some cases, we may also ask you to complete a written claim statement and/or provide evidence of your identity.

You must take reasonable care to ensure that any information provided to us is complete and accurate. If you don’t provide accurate or full information when requested, it may invalidate your insurance and could affect all or part of your claim. Information about fraudulent claims may be forwarded to the police, government or other regulatory bodies and fraud investigation agencies.

You must comply with our reasonable instructions including switching off or uninstalling any app, personal PIN locks or operator specific security locks which prevents our access to remove data from the claimed-for device. If you need any help with this please call us on 0333 338 1001*. If you refuse to do it, we will not continue or complete your claim. If you fail to do it we will treat this as a non-return and may charge you a non-return fee.

As part of our claim assessment process, you consent to us checking your airtime usage with Three to detect potential insurance fraud. We have the right to check for any attempted use of a lost or stolen device and will take action to recover it.

H. About your replacement device.

In the unlikely event that we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

We will only deliver to addresses in the UK and the Channel Islands. Please see below for details of our delivery promise.

We aim to send a next-day ‘as new’ replacement for claims approved before 8.30pm Monday to Friday or 2.30pm on weekends. For claims approved outside of those times we’ll deliver your ‘as new’ replacement within 2 days. This excludes:

✘ Claims made or deliveries that fall on a UK Bank Holiday.

✘ Any delivery outside of mainland Great Britain, including deliveries to the Scottish Islands, Northern Ireland and the Channel Islands.

✘ Any delay caused by something outside our control like extreme weather, natural disaster, epidemic or crime, and supply shortages affecting the industry (e.g. where new model devices are in very high demand and short supply after launch).

If you think we’re late please let us know and if we have missed our delivery promise, we’ll give you £20 paid to the payment card used to pay your claim excess fee within 30 days.

Please make sure someone is in to sign for the delivery. Your replacement device comes with:

✔ A 24-month warranty.

✔ The usual device accessories if yours were involved in the incident, or if we provide you with a different model replacement.

✔ A new SIM with the same phone number if requested; in which case your old SIM will be blocked.

✔ Pre-paid packaging to return your damaged or faulty device (minus the SIM, battery and charger).

As soon as you receive your replacement device, the original claimed-for device (the faulty or damaged device), becomes the property of the Insurer and must be returned to us within 15 days. Otherwise, we’ll charge a non-return fee (based on the market value of the non-returned model), to the payment card used to pay your claim excess fee. The device is your responsibility until it arrives with us. Please make sure you get proof of postage from the Post Office (this is a free service), and confirmation of the weight of the package you are returning to us. We won’t approve any further claims until you have returned the claimed-for device or paid the outstanding amount.

I. Cancelling your cover.

You can call, email or write to us to cancel your Three Rescue™ Damage Cover, see Section A for contact details.

You can cancel within the first 28 days and if you haven’t made a claim, you’ll receive a refund of any premium paid. Please call us if you have any questions about your cancellation.

After 28 days of your purchase, you can cancel at any time and cover will finish at the end of the paid-for period. We will not refund any premium paid.

When you upgrade your device or buy another device on the same mobile number, we’ll cancel cover on your old device automatically. If you add insurance for your new device, we’ll set up a policy for the new device and confirm your cover start date, premium and claim excess in writing.

We’ll cancel your policy if you fail to pay the monthly insurance premium, have two successful claims in any 12-month period or if you make a claim we find to be fraudulent. We’ll also cancel your policy if your Pay Monthly contract with Three terminates, unless you and we agree to continue cover when you change to a different airtime plan. If we cancel your policy, we’ll send you written confirmation, including your cover end date.

We may also cancel your policy if it is no longer economically viable to provide this product or if we, or the insurer, withdraw from the market of providing policies of this type in the UK. If this happens we’ll give you at least 30 days’ notice sent to the current contact details we have for you.

J. Changes to the policy.

We may change your policy terms or alter the premium or claim excess fees for future periods of cover based on significant adverse claims experience, significant increase in our operating costs, inflation, economic and environmental factors, and changes in legislation, taxation or interest rates. If we make a change that increases any charges or reduces your cover, we’ll give you at least 30 days’ notice sent to the current contact details we have for you. You will be able to cancel your policy if you are not happy with our changes. If we make any change that improves your cover, we may apply it straight away without notice. This does not affect your statutory right to cancel at any time.

K. How to complain.

You can call, email or write to us to make a complaint - see Section A for contact details.

If we can’t resolve your complaint right away, we’ll email or write to you within five working days to outline our next steps. If the issue still isn’t resolved within two weeks, we’ll contact you again to keep you up to speed on what’s happening.

If you’re not happy with the outcome or we haven’t given our final response within 8 weeks of your raising your complaint, you can contact The Financial Ombudsman Service by phone: 0800 023 4567 (Freephone) or 0300 123 9123, by email: complaint.info@financial-ombudsman.org.uk or in writing at Exchange Tower, London, E14 9SR. You need to contact them within 6 months of receiving our final decision. The service is free and we are bound by any decision the Financial Ombudsman reaches. This won’t affect your statutory rights or prejudice your right to take subsequent legal proceedings. You can find out more at financial-ombudsman.org.uk

L. Who provides this cover?

Three Rescue is administered by Asurion Europe Limited, which is authorised and regulated by the Financial Conduct Authority (no. 502545), registered in England and Wales with company number 6568029 at PO Box 670, Brentford, TW8 1SA. Go to fca.org.uk/register. or call 0800 111 6768 (Freephone) or 0300 500 8082* to check the Financial Conduct Authority Register. The insurer is WDP Insurance Limited, which is authorised by the Gibraltar Financial Services Commission, and is authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request. WDP Insurance Limited is registered in Gibraltar with company number 115687 at 1st Floor, Grand Ocean Plaza, Ocean Village GX11 1AA, Gibraltar.

You and the insurer may choose which law will apply to this contract. Unless we agree otherwise, Three Rescue™ is governed by the law of the part of the United Kingdom that you live in (England and Wales, Scotland or Northern Ireland) and all communication from us will be in English.

Any payments collected by Asurion under these terms and conditions are collected on behalf of the Insurer.

The Insurer is covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that the insurer can’t meet its liabilities you may be entitled to compensation to a maximum of 90% of your claim. Further info can be obtained from the FSCS on 0800 678 1100 or by going to fscs.org.uk. .

M. How we communicate with you.

We will communicate with you by SMS, email or in writing using your given contact details. We will also send certain communication regarding your policy by SMS to the mobile number associated with your airtime contract.

N. Our use of your personal data.

Asurion is registered with the Information Commissioners Office as a Data Controller (number Z2176995).

Personal information we collect when you use our services is needed for the following purposes:

• Contract: to communicate with you, process enrolments, bill and collect, process cancellations, process claims that you submit, provide customer service, administer your policy, and manage our supply chain management to deliver replacement devices to you.

• Legitimate interests: for maintaining our books and records, maintaining security and integrity, monitoring use and performance, quality assurance, fraud detection and prevention, and product improvement and development.

• Comply with legal requirements: to notify you as required by law in the event of a breach regarding the security of your personal data. We also use your personal information to comply with any other UK or EU legal requirements.

If you do not desire for your personal data to be processed in accordance with these terms, you may cancel your policy at any time in accordance with section I.

If you fail to provide certain information when requested, we may not be able to provide the services for which you have contracted, such as processing a claim.

Where to turn with questions

If you have any questions on this section of your policy, please contact our Data Protection Officer by postal mail or email anytime.

Asurion

Attn: EU Data Protection Officer

c/o Office of the General Counsel

648 Grassmere Park

Nashville, TN, USA 37211

privacy@asurion.com

We may collect the below types of personal information:

Name;

• Mailing address;

• Email address;

• Mobile phone number and information that identifies your mobile device, such as an IMEI;

• Information collected after obtaining your permission;

• Any information that you provide as part of filing a claim;

• Information provided by your mobile network provider to validate your claim;

• Other information that personally identifies you or is linked or linkable to you.

As part of the claim process, Asurion or its affiliates may require you to provide a copy of your driver’s license, passport or other forms of identification. Additionally, in order to process your claim, Asurion or its affiliates may request your shipping and billing information, credit card information or other preferred payment means.

We will not use or disclose your personal information to third parties except as disclosed in this policy.

Asurion may transfer your personal information to:

• Non-affiliated companies that include telecommunication carriers, credit card payment processors, security services providers, service providers who send communications on our behalf and third parties providing claims fulfilment, supply chain logistics, data centre operations, information technology, customer service and quality assurance monitoring of customer service. These companies are required to comply with the principles set out in this policy and only use such personal information for the purposes for which it was provided to them;

• A third-party, in the event of a proposed or actual purchase, sale (including a liquidation, realisation, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of its business or of any assets or shares of our business or a division thereof in order for you to continue to receive the same or similar products and services from the third-party. In these circumstances, personal information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business.

To determine the appropriate period which we will keep your personal information before we securely destroy it, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If a child is accessing services without your consent, please contact us by using the information provided below so that we can remove any personal information provided.

Personal information we collect from you may be processed by Asurion and third-parties as described in this policy in the United States and other countries and used consistent with your relationship with Asurion and the practices described in this policy.

Personal information will only be transferred to locations outside of the UK and the EU where permissible legal structures exist or where the country is deemed “adequate” by the EU Commission.

We have implemented technical and organisational measures designed to provide appropriate levels of security for your personal data. Reasonable administrative, logical, and physical controls are in place to prevent your personal information from being accidentally lost, used, or accessed in unauthorized ways.

While we take various steps to ensure the accuracy and completeness of your personal information, we rely upon you to provide accurate and complete personal information when interacting with us.

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal information we hold about you.

Request correction of any incomplete or inaccurate personal information that we hold about you.

Request erasure of your personal information when there is no need for us continuing to process it or you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Request the restriction of processing of your personal information to suspend the processing, for example if you want us to verify its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

If you want to exercise any of these rights, please contact the Data Protection Officer in writing per the ‘Where to turn with questions’ details in this section. Valid requests will be honored within 30 calendar days of request. This 30-day period may be extended for another 2 months for complex requests with notification of the reasons for the extension to you. Any such requests should be submitted to the Data Protection Officer.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. In addition, there may be requests that we are unable process because of other EU legal requirements. If a request is denied, we will notify of the reason.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office or other EU supervisory authority. However, if you have a complaint regarding the processing of your personal information, we request that you first contact the Asurion Data Protection Officer as indicated in the Where to turn with questions section of this policy and we will reply promptly.

Three Rescue™

The ‘Three’ and ‘Three Rescue™’ trademarks and other related images, logos and names are proprietary rights of Hutchison 3G UK Limited’s group of companies.

Contact details.

We’re here when you need us. Here’s how to get in touch.

Online: three.co.uk/threerescue

Email: threerescue@asurion.com

Phone:

• Mobile Phones – 333 free from a Three phone or 0333 338 1001 from any other phone.

• Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.

• Call +44 7782 333 333 to contact from outside of Great Britain.

You can report a claim to the Three Rescue™ insurance team by phone from 8am to 9pm Monday to Friday; 9am to 6pm at weekends, closed on UK Bank Holidays.

Write : Three Rescue™, PO BOX 670, Brentford, TW8 1DA

*333 is free. Excludes Essential Plans. Check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Wuntu.

Application Terms of Use

1. These terms and conditions of use together with the documents referred to within the terms (the “Terms of Use”) set out how you may use our offer, voucher, rewards and content application which we make available to Three customers via an app store or otherwise (our “App”). By accessing and using our App as a registered user or otherwise, you confirm that you accept these Terms of Use and agree to comply with them. Please read them carefully and if you do not accept them, do not use our App. You are also responsible for ensuring that all persons who access the App on your device are aware of these Terms of Use and comply with them.

2. The App is operated by Hutchison 3G UK Limited (“we”, “us” or “Three”). We are registered in England and Wales under company number 03885486 and have our registered office at Star House, 20 Grenfell Road, Maidenhead, Berkshire SL6 1EH.

3. We may update, develop and change the App from time to time. In addition, we may amend these Terms of Use from time to time. These terms were last updated on 20 October 2016.

What is the App?

4. Our App provides our third party brand partners (“Partners”) with a convenient marketplace to offer their rewards (including prize draws and competitions), discounts and vouchers (collectively “Partner Promotions”) and content (“Content”) to you. We are not responsible for the Partner Promotions or Content displayed using our App. Unless otherwise stated in the offer terms and conditions, our Partners are responsible for all aspects of their Content and Partner Promotions (including, without limitation, the administration, redemption, fulfilment and purchase of any products or services offered or described by our Partners as part of their Partner Promotions and/or Content).

Who to contact?

5. If you have any questions about these Terms of Use, require technical support relating to the App or a discount code displayed on the App, or suspect that anyone other than you knows your login details or password, please contact us via the Help & Support function.

6. If you have any questions relating to the products and services which are redeemable via the Partner Promotions displayed on the App, or Content advertised by our Partners using the Service, please contact the relevant Partner, whose contact information will be included in the Partner Promotion terms and conditions.

Access to the App

7. The App is made available by us to Three customers free of charge and on a temporary basis. We do not guarantee that the App, or Partner Promotions and Content on it, will always be available or be uninterrupted. We will not be liable for any reason if the App is unavailable or restricted for any period.

8. We may suspend or withdraw or restrict the availability of all or part of our App from time to time.

Account registration and your data

9. You will be prompted to register a personal account in order to be eligible to access and redeem the Partner Promotions. If you choose to register a personal account, you will be asked to provide certain personal information to us. Our Privacy Policy sets out how we may use that information and any other data that we collect about you as a result of using our App. We are not responsible for the content or privacy practices of our Partners.

10. During the registration process, if you are provided with a login, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

11. You are responsible for keeping your login, password and other security information confidential. If you have any concerns that someone has access to your login or password details, please contact us immediately using the Help & Support section of the App. We will be able to disable your account and issue you with new login details subject to you passing security checks.

12. We have the right to disable any registered user, login details or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

Acceptable use of our App

13. You may use our App for lawful purposes only. You may not use our App in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

14. You agree not to reproduce, duplicate, copy or re-sell any part of any part of our App, Content or Partner Promotions advertised using our App. You also agree not to access without authority, interfere with, damage or disrupt any part of our App, or any equipment or network or code or software used in the provision of our App.

Trade marks, material and content on our application

15. We are the owner or licensee of all copyright, database rights, patents and other intellectual property rights in our App and in the material published on it. All such rights are reserved.

16. You must not copy, reproduce, modify, post (including on social media sites), or otherwise use the content or materials (including the Content and Partner Promotions) on our application or made accessible through the Service in any way without our permission, and you must not use any illustrations, photographs, graphics, video or audio sequences, except for your own personal, non-commercial use.

17. wuntu™ (and any and all associated logos on our App) are trade marks of Three. You are not permitted to use them without permission from us. You may not use any sign which is confusingly similar to our trade marks, or which takes unfair advantage of, or is detrimental to, the distinctive character or the repute of our trade marks. You are not permitted to use any identical or similar word(s) to “wuntu” as a domain name, sub-domain name, metatag, or bid for any identical or similar word(s) to “wuntu” in Google’s AdWords program.

Reliance on information on our application

18. The information made available on our application and through our App is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees (express or implied) that the content made available on our App is accurate, complete or up to date. For the avoidance of doubt, we disclaim all liability and responsibility arising from reliance of information within the Partner Promotions and Content provided by our Partners.

Links from our App

19. Where our App contains links to Partner sites, other sites or third party resources, these links are provided for your information only. We do not approve, endorse or control any linked websites or resources and disclaim all liability from such links and the content of the linked websites or resources.

Our liability: Partners

20. We exclude all implied conditions, warranties, representations or other terms that may apply to our App or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

a. Use of, or inability to use, our App;

b. Use of, or reliance on, any content (including Partner Promotions and/or Content) displayed using our App; or

c. Placement or accessibility of any content (including Partner Promotions and/or Content) displayed using our App.

21. In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

Our liability: Consumers

22. We take care in the provision of the App and the Partner Promotions and Content displayed by Partners on our App. However, we will not be responsible for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays (“Errors”) in the App. However, if we are informed of any Errors in the App, we will attempt to remedy these as soon as we reasonably can. We are not responsible for Errors in the Partner Promotions or Content.

23. To the fullest extent permitted by law, we exclude all liability to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with our App, Partner Promotions or Content, or any other third party content linked to or accessible from our Service.

24. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Jurisdiction and applicable law

25. These Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

Data Reward SIM

If you are on our Data Reward plans, you can register with us to get 200MB free data each month. By registering your details, you acknowledge acceptance of the following terms and conditions (“Terms”):

Availability - This promotion is available to new or existing customers of Three. Existing customers will need a new Data Reward SIM in order to take advantage of this promotion. Click here to order a Data Reward SIM.

Your data - 200MB free data will be applied to your account straight away upon registration and will last for 30 days. Each month you’ll get another 200MB free data automatically applied to your account to enjoy for a 30 day period. If any of your 200MB free data remains unused at the end of each 30 day period, it will expire. If you have another data allowance in addition to your free 200MB free data, your 200MB free data will be used first.

Notifications - We will send you a notification by SMS: i) when you have used 90% of your data allowance and; ii) when you have used 100% of your data allowance or when you have no credit remaining on your account.

How we use customer data - By registering to receive 200MB free data each month you also agree to us informing you about more great offers from Three or sending you offers from carefully selected third parties. You can contact us at any time if you would prefer not to receive direct marketing information, or simply update your preferences by: i) writing to or calling customer services; ii) sending an email to preferences@3mail.com or; iii) updating your marketing preferences directly from your device or online using My3.

Eligibility - This promotion is limited to a maximum of 5 Data Reward SIMS per household (based on the address provided at the time of registration).

Further charges in the UK and our Feel at Home in Europe destinations. - Usage in excess of the 200MB free data each month will be charged at our standard rates (3p per minute voice calls, 2p per text, and 1p per MB) www.three.co.uk/Store/Pay_As_You_Go_Price_Plans. These rates may change in the future.

Feel at Home - You can use your 200MB free data each month to get online in our 71 Feel at Home destinations, after which you can either purchase an add-on or just use credit at 1p/MB in order to get online at no extra cost. Calls and texts back to the UK destinations on this plan are chargeable and cost 3p per minute - for more information on Feel At Home please check: www.three.co.uk/Discover/Phones/Feel_At_Home.

Termination after inactivity - Three reserves the right to terminate and disconnect the Data Reward SIM in the event you have not activated a Pay As You Go Credit on your account or undertaken any chargeable events or activities (for example, made telephone calls, sent text or photo messages, accessed content or the internet or any other services for which a charge is made) using any credit or allowance on your account within the preceding 6 month period.

Right to withdraw - Three reserves the right to withdraw or amend the offer of 200MB free data each month at any time.

Non registration - If you choose not to register your Data Reward SIM, you won’t be able to take advantage of the 200MB free data per month promotion, however, you will still be able to use the SIM on our great 3-2-1 rates www.three.co.uk/Store/Pay_As_You_Go_Price_Plans.

Other Terms - Use of your Data Reward SIM is also subject to Three’s Pay As You Go terms and conditions for use of the Three network (“terms of service”). To the extent that there is any conflict or inconsistency between these Terms and the provisions of the terms of service, these Terms shall prevail. Please see www.three.co.uk/terms-conditions. for further details.

Go Binge

Go Binge is available on selected services which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Some additional content may use regular data, e.g. adverts, third party content linked to a partner service (such as BBC iPlayer when opened via TVPlayer) or third party content accessible from Snapchat’s Discover page. Includes Dave and History only via TVPlayer. Go Binge is available to new customers and upgrading customers on Contract Voice Advanced plans and SIM Only Advanced plans of 12GB and above, Pay Monthly Broadband customers of 15GB and above and Simply Business customers of 10GB and above.

Go Binge is an optional service and customers on eligible plans can elect to opt out at any time through my3 or by calling us on 333. As a mobile network we do not guarantee any particular speeds or quality, as these are dependent on multiple factors such as location, equipment, network demand and position in buildings. In addition selected services (like TVPlayer) may only be available in Standard Definition. Service speed may be managed to ensure a quality experience for all our customers.

Are the subscriptions to our partners’ devices included?

No. Go Binge is all about the data. If a service requires a subscription to view/access, you’ll need to set this up yourself.

Does Go Binge work in Go Roam destinations?

Go Binge works in all our Go Roam destinations – as long as you have regular data left in your monthly allowance, you can access the selected Go Binge services without using up your data. If you’ve no data left in your allowance you won’t be able to access Go Binge services. As with all roaming a fair use data policy applies. Within Go Roam in Europe destinations, your Go Binge usage counts towards your fair use limit of 19GB. However, once you’ve reached this limit, any continued usage (including Go Binge) will be chargeable at our surcharge rate of up to 0.50p/MB except if you’re in the following countries in which case the surcharges are 0.41p/MB: Aland Islands, French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Norway, Réunion and Switzerland.

In Go Roam Around the World destinations, Go Binge usage doesn’t count towards your fair use limit of 12GB. However, once you’ve reached this limit, your data usage (including Go Binge) may be blocked until the next billing period.

Is there any content that cannot be watched outside of the UK?

Positions for our launch partners are as follows:

Netflix: This works while roaming, but exact support will depend on whatever that country’s catalogue of shows and rights are.

Deezer: The majority of content works, with some exclusions.

SoundCloud: The free service is available in most destinations, depending on licensing agreements. The premium service is unavailable.

TVPlayer: The free version will work in other countries, but only where the licence is allowed. The Plus service is only available in the UK.

Does Go Binge affect my personal hotspot allowance?

Go Binge doesn’t affect your personal hotspot allowance. If you’re on a plan that has more than 30GB data, your personal hotspot allowance remains 30GB, and is subject to our fair usage policy when roaming.

SoundCloud

SoundCloud is the world's largest music and audio platform, allowing people to discover and enjoy the greatest selection of music from the most diverse creator community on earth. See https://soundcloud.com/terms-of-use for full terms and conditions. Deezer costs £9.99 per month and this gives you access to audio/music to listen on any device. See https://www.deezer.com/legal/cgu for full terms and conditions. Netflix streaming membership required. https://www.netflix.com/TermsOfUse. The partnership between Three.co.uk and TVPlayer gives the opportunity to any Three customer to buy the TVPlayer monthly pack for £5.99 per month (1st month Free trial) and have access to 100+ channels to watch on any device. TVPlayer Plus is a low-cost TV subscription service that provides our customers with 100+ live and on-demand TV channels streamed over the Internet to certain Internet-connected mobiles, tablets, computers and other devices ("TVPlayer Plus Supported Devices"). See http://www.tvplayer.com for full terms and conditions.

Snapchat

Only on Three. We are proud to work with Snapchat on unique branded Puggerfly content and are the only network where anyone on selected plans can enjoy Snapchat without using up their data.

If you are a streaming service provider and would like to join Go Binge then send us an email and we’ll get back to you.

easyJet Hands Free with Three

Three is proud to partner with easyJet to enable eligible Three customers to upgrade to travel 'Hands Free' (an easyJet service) at no cost for outbound easyJet flights from the UK (the "Upgrade"). easyJet's Hands Free service lets you:

  • drop your cabin bag at the Bag Drop desk
  • board just after the Speedy Boarding passengers; and
  • receive your cabin bag at your destination, which will be amongst the first to be delivered to the baggage belt.

For further details see paragraph 6 below and/or http://www.easyJet.com/en/hands-free-upgrade.

The terms and conditions for this promotion are set out below together with details on how to claim your Upgrade.

  1. Definitions

    Promoter : The easyJet Hands Free with Three Promotion (the "Promotion") is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH ("Three", "We" or "Us").

    Administrator : where relevant MAPP Digital UK Limited with registered office 95 Gresham Street, 6th Floor, London, England, EC2V 7NA (company number: 10162741) ("Administrator") will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three. Three will administer other aspects of the Promotion as it relates to its Wuntu Platform and Pay as You Go Rewards.

    Service Provider : The easyJet Hands Free Service is provided by easyJet Airline Company Limited (company number: 3034606) with registered office Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF ("easyJet").

  2. Dates

    The Promotion will run from 19 July 2018 at 00:00 GMT until further notice, subject to paragraph 8 (the "Promotion Period").

  3. Eligibility

    3.1 Pay Monthly Customers

    You must be a UK resident, 18 years+, and a new/existing/upgrading Three customer who has signed up to and held a Qualifying Plan for at least 30 days prior to submitting your Redemption Request. In the event that you wish to use the Wuntu app to redeem it shall be subject to the Wuntu eligibility requirements.

    The Qualifying Plans are:

    • any 24-month Contract Handset Plan;
    • any 1,12 or 24 month SIM-Only Plan; or,
    • any Simply Business Plan,

    (each a "Qualifying Plan").

    3.2 Pay As You Go Customers

    You must be a UK resident, 18 years+, a new or existing Three customer who has a valid Pay as You Go Rewards account (via Wuntu) and has reached Tier 1 (or higher), or purchased an Unlimited £35 Add-on.

    See general Wuntu requirements here: http://www.three.co.uk/terms-conditions/wuntu

    See general PAYG Rewards requirements and information here: http://www.three.co.uk/terms-conditions/pay-as-you-go-rewards

    3.3 Mobile Broadband

    If you are a Mobile Broadband customer you are not currently eligible for this Promotion.

  4. How to claim

    Pay Monthly Customers currently have two redemption mechanisms available, via Wuntu or Text message, as set out below. Pay As You Go Customers can ONLY make use of the PAYG Rewards via Wuntu.


    WUNTU (AVAILABLE TO ELIGIBLE PAY AS YOU GO CUSTOMERS AND ELIGIBLE MONTHLY CUSTOMERS)

    1. Access the Wuntu app and locate the easyJet Hands Free with Three promotion:

      • For Pay As You Go Customers: select the Promotion from the list of tier awards available within the "Rewards" section of Wuntu

      • For Pay Monthly Customers: select the Promotion in the "Explore" section under 'Travel'.

    2. Click 'claim now' and enter the following information:

      • Your surname (as it appears on your passport)
      • Date of travel for outbound flight
      • Departure Airport
      • Destination airport
      • flight number for outbound flight
    3. Confirm that the details you have entered are correct.

    4. An easyJet Hands Free with Three voucher will be created with the travel information you have provided; this will be saved in the "My Codes" section of Wuntu.

    If you do not supply the correct information on the voucher, you will have the option to correct this. You can change any of the details on your voucher as many times as you like, up to the travel date you specified. After that date the voucher will expire and be removed from "My Codes".

    (together a "OnlineRedemption Request").


    TEXT REDEMPTION (ONLY AVAILABLE TO ELIGIBLE PAY MONTHLY USERS)

    To claim your Upgrade, text "UPGRADE" to 88555 together with the following information in the following order:

    1. The easyJet' flight number for your outbound flight (e.g. 'EZY1234', 'EJU1234'; or 'EZS1234';

    2. The date of your outbound flight; and

    3. Your surname (as it appears on your Passport),

    (together a "TextRedemption Request ", for example UPGRADE EZY1234 23.06.2020 Smith).

    If you do not submit the above information correctly or completely you may not receive your Upgrade.


    WHAT YOU WILL RECEIVE


    WUNTU/PAYG REWARDS REDEMPTION

    If you are eligible and submit a valid Redemption Request, an online voucher will be created to claim your Upgrade containing the travel information you have provided ("Wuntu Voucher"); this will be saved to the "My Codes" section within Wuntu. This should appear within a few seconds but if not then contact us as explained in paragraph 11 below.

    In the 'view voucher' screen, DO NOT Click 'Redeem' until you're at the Bag Drop Desk, presented your Wuntu voucher and have been advised to click this button by the easyJet check-in staff. If you select 'Redeem' before this , the Wuntu Voucher will immediately be removed from the "My Codes" section within Wuntu and you will not be able to retrieve or use this when you arrive at the Bag Drop Desk.


    TEXT REDEMPTION

    If you are eligible and submit a valid Text Redemption Request, our Administrator will send an SMS response which will be your electronic voucher ("SMS Voucher") to claim your Upgrade.

    We will endeavour to send these as quickly as possible, but we cannot guarantee that they will be instantly sent as it may take our Administrator's systems a little time to receive and process your request. If you do not receive this then contact us as explained in paragraph 11 below.

    If you're not eligible, you'll be told that this is the case and will be sent a link to the eligibility requirements. If you're eligible but there's something wrong with the Text Redemption Request (e.g. invalid format, missing information, etc.), then you'll be advised what information is needed and an example format.

  5. How to Redeem

    Redeeming your Upgrade is simple. All you need to do is show your voucher to an easyJet representative at the easyJet Bag Drop Desk. The easyJet representative will in the case of:

    • a SMS Voucher confirm the validity of your voucher and tell you how to use your Upgrade; and

    • a Wuntu Voucher guide you on how to redeem the voucher. PLEASE REMEMBER NOT TO CLICK THE 'BUTTON BEFORE THIS.

  6. Upgrade

    Your Upgrade is only valid for the outbound easyJet flight from a UK airport that you have submitted in your Online or Text Redemption Request. The Upgrade can only be used for one cabin bag. Full details of easyJet's Hands Free service (and any limits and restrictions) can be found at http://www.easyJet.com/en/hands-free-upgrade . To summarise how it works:

    • Present your Wuntu or SMS Voucher to an easyJet representative at the easyJet Bag Drop Desk.
    • Drop off your cabin bag at the easyJet Bag Drop Desk.
    • Receive your Three branded tote bag for your personal belongings.
    • Pass through security.
    • Board first after the Speedy Boarding passengers.
    • Receive your cabin bag at the destination, which will be amongst the first to be delivered to the baggage belt.
  7. Exclusions and Limitations

    Your Upgrade is valid for outbound flights from UK airports only. If you wish to use the easyJet Hands Free service on your return flight you will need to arrange this with easyJet and you will be charged at easyJet's current price ( £7 as at the date of publication of these terms).

    Only one voucher per valid Redemption Request will be provided. Only one voucher is allowed per flight and you cannot use both a SMS Voucher and a Wuntu Voucher on the same flight. The voucher is personal to you and is not transferable. easyJet's Hands Free group bundle is not currently included.

    The Upgrade is subject to easyJet's Hands Free terms and conditions which can be accessed from http://www.easyjet.com/en/hands-free-upgrade , which are determined solely by easyJet and beyond Three's control. For example, easyJet's terms state that your cabin bag must be within easyJet's normal maximum dimensions (56 x 45 x 25cm (including handles and wheels) as at the date of publication of these terms). Please ensure that you have read and understood these terms prior to travel.

  8. Your Data

    Three respects your personal information and has designed this Promotion to keep that information secure.

    To administer and fulfil this Promotion, each of Three, Three's Adminstrator and easyJetwill have access to and process the following information in the following ways:

    • By submitting a Redemption Request, you will be providing Three with your telephone number and your surname. Three is the data controller of this personal information. In the case of a SMS Redemption Request, the Administrator will process this information on Three's behalf solely to check your eligibility and send you the SMS Voucher (see 'What you will receive' in paragraph 4 above). Information processed by the Administrator will be held securely on the Administrator's systems and solely for the purpose of administering and fulfilling this Promotion. In the case of an Online Redemption Request, Three will send you the Wuntu Vouchers ourselves.

    • Three and easyJet will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious redemptions. To do this easyJet will from time to time provide Three directly or via the Administrator with the name and flight details of the individuals who submitted their Vouchers to easyJet in order to redeem their Upgrades. easyJet is the data controller of this personal information. Three and the Administrator will process this information securely and in accordance with easyJet's instructions.

General

  1. As soon as you have your flight details for any future-dated flight, provided that you are an eligible user, you can request a voucher.

  2. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. This includes the right to restrict the number of vouchers you may redeem during the Promotion Period. If the Promotion is withdrawn, any redemption due or voucher issued in accordance with these terms prior to the withdrawal of the Promotion will be honoured. No cash alternatives are available.

  3. Any issues relating to the easyJet Hands Free service should be directed to easyJet at 0330 365 5000 or http://www.easyJet.com/en/help/contact. Any issues relating to your eligibility, redemption, voucher or these terms and conditions should be directed to Three's customer service team at 333, or 0333 338 1003.

  4. All third-party terms and conditions relating to this Promotion and the Upgrade (including easyJet's Hands Free service) are beyond Three's control and may be subject to change. Three cannot accept responsibility and will not be liable for any third-party terms (including any failure to abide by such terms or any modifications to such terms) applicable to the Promotion and/or Upgrade.

  5. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and/or the Upgrade and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any eligible entrant in relation to this Promotion.

  6. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at http://www.three.co.uk/terms. These terms are governed by English law.

  7. For further information see our Frequently Asked Questions at: http://www.three.co.uk/go-roam/easyjet

Unlimited Add-on

Intro

Unlimited Add-on and pre-loaded sim (ITU) offers unlimited data, unlimited calls and unlimited texts (see www.three.co.uk/terms-conditions for details)

Anyone who purchases the Unlimited Add-on will be entitled to a free subscription from one of our great new partners. Details of how to redeem your free subscription code are detailed in the Terms and Conditions below.

Promoter

The Three Unlimited Add-On subscription promotion (the “Promotion”) is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

Administrator

The administration of the subscription promotion is managed by Exertis UK Limited with registered office Technology House, Magnesium Way, Hapton, Burnley, Lancashire BB12 7BF (company number: 01511931 (“Administrator”) will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three.

Dates – Offer valid from the 15 November 2018 until further notice

Eligibility

In order to be eligible for the free subscription offer you must:

a) Purchase the Unlimited Add-On;
b) Redeem your code within the prescribed time limit; and
c) Be a resident in the UK.

How does a customer claim?

All eligible customers will receive an SMS with a link they need to follow to redeem their subscription. They will receive this SMS approximately 3-6 days after activating their SIM or buying the Unlimited Add-on. SMS will contain expirty date. On this link, they will need to input their redemption code (if link doesn’t automatically populate) and their email address, select the offer that they want to use and agree to the terms. They will receive a reward activation key by email. They will follow the instructions in the email and use that key to redeem their chosen subscription. Customers will have 30 days to claim their offer once they have received the SMS.

Exclusion

For each purchase of the Unlimited Add-On, only one subscription code per Eligible Customer will be provided. The subscription code is personal to you and is not transferable.

Your data

In order to redeem the code, you will be directed to [URL] (“Redemption Site”) and will be required to enter your email address and code. This site is hosted by the Administrator and your data will be processed by the Administrator. Please see the Privacy Policy on the Redemption Site for more details.

General

Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these Terms and Conditions. This includes the right to restrict the number of codes you may redeem during the Promotion Period. If the Promotion is withdrawn any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured. No cash alternatives are available.

Any issues relating to the subscription offer should be directed to Exteris at http://redeem.3.uk/help35. Any issues relating to your redemption code (in your SMS link) or these Terms and Conditions should be directed to Three’s customer service team at [333, or 0333 338 1003].

Unlimited

Unlimited data

If you have Unlimited data units as part of your package or with an Add-on, there are no hidden caps or limits when using your device within the UK. Unlimited units should give you all the access to the internet you would normally need, without worrying about hefty bills, so you can use our service to your heart’s content. Use of our services for commercial, resale or fraudulent purposes isn’t allowed under our Terms for Three Services, so we do reserve the right to monitor any unusual activity that may indicate that this is happening to identify and prevent such non-permitted use.

In addition to these Unlimited UK allowances, if you are a Pay Monthly customer you can use up to 15,360 data units (which converts into 15GB of data as 1 data unit converts automatically on use into 1MB of data) each month when in a Go Roam in Europe destination. If you’re a Pay As You Go customer with an Unlimited Add-on, you can use up to 12,288 data units (which converts automatically into 12GB of data). Use over these Go Roam in Europe Fair Use limits, but within your allowance, will be charged a surcharge of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Norway, Réunion and Switzerland. If you reach your Fair Use limit (12GB) in a Go Roam Around the World destination, you won’t be able to use your plan abroad for the remainder of your current billing cycle, or end of your active add-on if you are a PAYG customer.

 

Unlimited minutes & texts

There’s no hidden “fair use policies” with our Unlimited text units or voice units allowances when using your device in the UK or in our Go Roam in Europe destinations – we just ask that you use this allowance in accordance with our Terms for Three Services – that is, for personal use only, and not for any illegal, commercial or improper purposes.

For our Pay Monthly plans you can also use up to 5,000 text units and 3,000 voice units from your allowance each month, when in a Go Roam Around the World destination, which convert respectively into 5,000 text messages back to the UK and 3,000 minutes of calls to UK landline and mobile numbers.For our Pay As You Go customers with an Unlimited Add-on, you can use up to 43,200 texts units and 43,200 voice units from your 30-day allowance when you’re in a Go Roam Around the World destination, which convert respectively into 43,200 text messages back to the UK and 43,200 minutes of calls to UK landline and mobile numbers.When you’re abroad in a Go Roam destination, texts and calls to places other than the UK are chargeable – unless you’re in a Go Roam in Europe destination in which case you’ll be able to use your allowances to make calls and send texts to numbers in other Go Roam in Europe destinations at no extra cost. You’ll be sent a text message on arrival in your destination, letting you know what charges apply when roaming there. They are also set out in your Price Guide.

Partnership Benefits with Three Means Business

Three is proud to partner with carefully selected third parties to enable eligible Three small business customers to access big benefits at no cost for a limited time (the “Three Means Business Promotion”).

See paragraph 10 below for a list of the partners (“Partners”) that Three is working with together with details of their specific offers (the “Partner Offers”).  All Partner Offers are subject to additional terms and conditions.  Redemption and use of all Partner products and services are subject to their terms of service which are beyond Three’s control and which can be found on the relevant Partner website, and accessed from the links shown in section 10 below.  Please ensure that you have read and understood Three’s terms and conditions, and also the Partner terms and conditions and relevant privacy policy and agree to both, prior to redeeming the Three Means Business Promotion, or any part of it.

The terms and conditions for the Three Means Business Promotion are set out below, together with eligibility criteria and details on how to claim.

 

  1. Promoter: The Three Means Business Promotion is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”, “We” or “Us”).

Administrator : Havas Helia Limited, Havas House, Hermitage Court, Hermitage Lane, Maidstone, Kent, England, ME16 9NT (company number 02548077), (“Administrator”).  The Administrator is responsible for (i) managing and hosting the Redemption Website (as defined below) and the Partner Offer portal; (ii) issuing to Eligible Customers (as defined below) relevant voucher codes or URL links for this Three Means Business Promotion; and (iii) emailing Eligible Customers in connection with the Three Means Business Promotion; all on behalf of Three.

Three Means Business Partnerships: Details of the Three Means Business partners (“Three Means Business Partners”) and their offers are provided at paragraph 10 below.  Three reserves the right at any time to change, substitute, remove or add to these Partners.  Three Means Business Partners may vary from time to time and will be updated, as relevant, on www.Three.co.uk/business-tools webpage.

  1. Dates: The Three Means Business Promotion will run from 19th March 2019 at 00:00 GMT (the “Launch”) until further notice, (the “Promotion Period”).
  2. Eligibility: You must be a UK resident, 18 years+ and at the time of Launch, either:
    • A new Three customer starting a Simply Business plan;
    • An existing business customer renewing onto a Simply Business plan;
    • An existing customer on a consumer plan starting on a Simply Business plan;
    • An existing Simply Business plan customer making upgrades to their plan (for example, by making additional purchases of data and/or minutes);

all of the above excludes customers on a 1-month SIMO plan,

(being “Eligible Customer”, or “You”).

 

  1. How to claim:  Eligible Customers may visit the three.co.uk “Business” homepage and follow the link on the Three Means Business banner or tile to the Three Means Business landing page.  From there You may click through to the redemption website (the “Redemption Website”).  You will be asked to enter Your mobile telephone number and Your account number and if You are confirmed as an Eligible Customer, You will be directed to the Partner Offer portal and served with either a voucher code or URL link (depending on the Partner) which You can use to access the Partner Offers directly on their websites.

  2. Steps to Redeem:
  • Enter Your Mobile Telephone Number and Account Number on the Redemption Website and press Get My Codes.

 You will find your Mobile Telephone and Account Number on your telephone bill.  If You are a new customer you will receive your bill approximately 7-10 calendar days after opening an eligible Three Means Business plan/account.   You may, depending upon technical factors and marketing preferences, receive a “welcome email” within 48 hours of becoming an Eligible Customer, confirming this information.  If this is likely, You will be advised of this at point of sale.

  • The Administrator will verify You are an Eligible Customer by cross-referencing your telephone number and account number. Please ensure you have entered these correctly otherwise it will not be possible to verify Your details and You may receive an error message.
  • If, and once verified, You will gain access to the Partner Offer portal which will display the available Partner Offers.
  • Depending upon the redemption mechanism (voucher code or URL link), you can either:
    • click “Copy your offer code”, then, click “Use your code”, navigate to the Partner site, choose relevant product or service, follow Partner instructions and paste code to redeem relevant Partner Offer; or
    • if no code is displayed, click “Redeem your code”, go directly to Partner website, choose relevant product or service, follow Partner instructions and code will be applied automatically.
  1. Exclusions and Limitations

This Three Means Business Promotion cannot be used in conjunction with any other offer.

Only one voucher code (or URL link access) per Partner Offer per Three Means Business (parent) plan/account. The voucher code is personal to You and is not transferable.

Voucher codes (or URL link) cannot be issued until the next working day after starting on an eligible Three Means Business plan/account.

If You’re not eligible, or You submit an invalid mobile telephone number or account number, you will not be presented with any voucher codes (or url link) and You will be directed to a support page.

Each voucher code (or URL link) will have an expiry date, which will be shown on the relevant Partner Offer tile on the Partner Offer portal webpage.   If You do not redeem the voucher code (or URL link) by the expiry date, the voucher code (or URL link) will no longer be valid and You will not be able to redeem the relevant Partner Offer.

  1. Help & Support

Any issues relating to the Partner Offers should be directed to the relevant Partners, whose customer support details can be found on their respective websites (addresses below). Any issues relating to Your voucher code, URL link or these terms and conditions should be directed firstly to Three’s customer service team (find contact details at http://www.three.co.uk/Support).

  1. Administration and Your Data

"personal information" is information that is about You and which identifies You. 

The Redemption Website and Partner Offer portal are hosted, powered, managed and administered by the Administrator, on behalf of Three.  The core purpose of these webpages is to facilitate Eligible Customers to redeem the voucher code/URL link and access the Partner Offers, using the personal information (mobile telephone number/account number) provided by You. 

We are the data controller of your personal information collected through the Redemption Website for the purpose of data protection law and the Administrator is the data processor.  The Administrator shall process your personal information in accordance with Three’s instructions and as set out in this section.

Three respects your personal information and has designed this Three Means Business Promotion to keep that information secure. We will ensure that the Administrator (i) uses appropriate technical and organisational measures to protect your personal information in order to ensure a level of security appropriate to the risk to your personal information; and (ii) only uses this information solely for the purpose of administering and fulfilling this Three Means Business Promotion.  Three and the Three Means Business Partners will work together to report on and analyse redemptions, and monitor and protect against fraudulent and/or suspicious redemptions.

If you have questions about how your personal information is kept or if you wish to exercise one or more of your rights under data protection law (as set out below) in regards to the personal information that is collected on the Redemption Website, or processed for the purposes of this Three Means Business Promotion, please contact our Data Protection Officer (“DPO”) at DPA.Officer@three.co.uk or  write to Hutchison 3G UK Ltd, Star House, 20 Grenfell Road, Maidenhead SL6 1EH.

Collection and Processing of Your Personal Information

Your personal information may be used by the Administrator on our behalf to contact You for the purposes of redeeming this Three Means Business Promotion or to follow up with You should there be any issues, changes or further information relating to the redemption and/or use of the Three Means Business Promotion.

We will share with the Administrator, (i) Your mobile telephone number and account number for the purposes of verifying you are an Eligible Customer; and (ii) Your email address, for the purposes of emailing You the voucher codes/URL link (if you choose this option) or to contact You on our behalf should there be any issues, information or change to the Three Means Business Promotion of which we reasonably believe You should be made aware.

Your IP address is not systematically stored by the Administrator other than in general web logs when you redeem the Partner Offers for the Three Means Business Promotion. The Administrator may use your IP address to verify claims made to reduce the risk of fraud, in which a location and pattern of activity can be deduced from the IP address provided. We or the Administrator on our behalf will report this personal information to a relevant supervisory authority if we believe that fraud has occurred.

The information that the Administrator processes on our behalf in connection with the Three Means Business Promotion is as follows:

Personal information used

Purpose

Legal basis for use of your personal information

IP address

For the purposes of minimising the risk of fraud and to report the IP address and any location and pattern of activity on the Redemption Website we can deduce, when fraud may occur to a supervisory authority.

This processing is based on your consent and our legitimate business interests for the purposes of verification to reduce the risk of fraud.

Telephone Number

Collected and processed for the purpose of verifying customer eligibility in order to receive the benefit of the Three Means Business Promotion.

This processing is based on consent.

Account Number

Collected and processed for the purpose of verifying customer eligibility in order to receive the benefit of the Three Means Business Promotion.

This processing is based on consent

Email Address

Shared with Administrator (i) for the purposes of verifying identity of an Eligible Customer; and/or (ii) marketing communications according to the consents of an Eligible Customer.

This processing is based on (i) our legitimate interests for the purposes of verification to reduce the risk of fraud; and (ii) consent.

 

Retention Periods

We, or the Administrator on our behalf, will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with this redemption service, the Three Means Business Promotion and to conduct our legitimate business interests or where otherwise required by law. Three and the Administrator on our behalf shall hold your personal information for two years (or less) after the Three Means Business Promotion has ended for the purposes of legitimate interests for any investigations of fraud that may occur. Your personal information will not be held longer than necessary.

Disclosure

Your personal information may also be processed by: 

  • The Administrator in accordance with our instructions;
  • other professional advisers (including accountants and lawyers) that assist us in carrying out our business activities;
  • police and other law enforcement agencies in connection with the prevention and detection of crime;
  • other external agencies and organisations (including the National Crime Agency) for the purpose of preventing and detecting fraud (including fraudulent transactions), money laundering and criminal activity; and
  • third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or instructions of a regulatory body (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us) or to protect our rights, property or safety of our customers, employees or other third parties. 

Where will we transfer your personal information

Your information will be processed within the European Economic Area (EEA).   In the event that we transfer your Information outside of the EEA, we will implement or ensure the implementation of appropriate and suitable safeguards to ensure that such personal information will be protected as required by applicable data protection law and we will obtain your consent prior to processing your personal information outside the EEA.  These measures generally include contracts (e.g. with the Administrator) and security measures to ensure that your personal information receives the same protection as if it were being processed in the EEA. For further information as to the safeguards we implement please contact our DPO at the address detailed above.

Your Rights

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise these rights using the contact details for the DPO above. 
 

Right

Summary

Right of access to your personal information

You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions.  

 

Right to rectify your personal information

You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.

Right to erasure of your personal information

You have the right to ask that your personal information be deleted in certain circumstances. For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation. 

Right to restrict the use of your personal information

You have the right to suspend our use of your personal information in certain circumstances. For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.

Right to data portability

You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.

Right to object to the use of your personal information

You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party) including for profiling; and (ii) if you object to the use of your personal information for direct marketing purposes, including profiling (to the extent it relates to direct marketing).

Right to object to decision which is based solely on automated processing

You have the right in certain circumstances not to be subject to a decision which is based solely on automated processing without human intervention. 

Right to withdraw consent

You have the right to withdraw your consent at any time where we rely on consent to use your personal information.

Right to complain to the relevant data protection authority

You have the right to complain to the relevant data protection authority, which is, in the case of Three, the Information Commissioner's Office, where you think we have not used your personal information in accordance with data protection law.

  1. General

9.1 Three may withdraw, amend, place restrictions on or extend the Three Means Promotion at any time by updating these terms and conditions.  This includes the right to restrict the number of voucher codes (or URL links) You may redeem during the Promotion Period. If the Three Means Promotion is withdrawn by Three, any voucher code (or URL link) redeemed through the Partner Offer portal in accordance with these terms prior to such withdrawal shall be honoured, subject to section 9.2 below. No cash or other alternatives are available.

9.2 All third party terms and conditions relating to this Three Means Business Promotion and the Partner Offer products and services are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure by a Partner to abide by such terms or any modifications to such terms) applicable to the Three Means Promotion.

9.3. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Three Means Business Promotion, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any Eligible Customer in relation to this Three Means Business Promotion.

9.4 Entry into the Three Means Business Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at www.three.co.uk/terms. Please check your marketing preferences to ensure You can receive the messages that may be of interest to You.

9.5 For further information see our Frequently Asked Questions

9.6  These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

  1. Partners and Partner Offers

Who: Wix.com Limited, 40 Namal Tel Aviv St. Tel Aviv, Israel (“Wix”)

Offer: 6 months’ free subscription trial

Product/Service:(i) Website: Unlimited Premium Plan; or

                               (ii) Business and eCommerce: Business Unlimited Premium Plan

Exclusions/Limitations:

Eligible Customers should ensure they use the voucher code prior to expiry.  See www.wix.com/about/terms-of-use for any exclusions or limitations.

Redemption Mechanism: “Discount” voucher codes.  Customers shall register for a Wix account and may upgrade to the Unlimited Premium Plan or Business Unlimited Premium Plan using the voucher code.   Customers will be asked to enter contact, payment and billing information and then apply the discount voucher code.  The discount voucher code will provide 100% discount to Wix prices on the Partner Offer at the time of redemption.  At the end of the free subscription period, Eligible Customers will be automatically charged according to standard pricing for monthly Unlimited Wix Premium Service Plan unless they cancel their subscription in accordance with Wix’s terms and conditions (see below for website address).

Partner Terms and Conditions: www.wix.com/about/terms-of-use; www.wix.com/about/privacy

For frequently asked questions and how to redeem a Wix coupon, please click:

https://support.wix.com/en/article/coupons-faqs?utm_campaign=bd_3gtelecom


Who: 2nd Site Inc., 1655 Dupont St., Toronto, Ontario, M6P 3TI (“Freshbooks”)

Offer: 6 months’ free subscription trial

Product/Service: Lite, Plus or Premium Package.

At the expiry of the 6 months’ free trial (or at any point within trial phase) Eligible Customers may take advantage of a further period of 12 months at a discount rate as follows:

  • monthly upgrade: the benefit will last for 12 months from the date of upgrade: Lite, Plus, Premium packages all at 20% off;
  • yearly upgrade and pay upfront: the benefit will last for 12 months from the date of upgrade: Lite, Plus, Premium packages all at 30% off.

Redemption Mechanism: URL link.  Eligible Customers will arrive at a dedicated landing page for Three; register for the relevant monthly package and the discount will automatically be applied.

Upon expiry of the free trial, Eligible Customers will receive a message prompting them in respect of an upgrade.  If the Eligible Customer chooses to do this, they may redeem a discount for up to 30% (either 20% off for the monthly membership, or 30% if they pay for the full year upfront).

To cancel a Customer account: An Eligible Customer may choose to stop using or close their account at any time during or at the expiry of the free trial.  This can be done from within the app.   If the Eligible Customer has upgraded during or after the trial and has shared billing details, they can go through the normal cancellation routes (either from within the app or by calling 0808.101.3408 in UK / emailing FreshBooks support via https://www.freshbooks.com/contact ).

Partner Terms and Conditions: https://www.freshbooks.com/policies/terms-of-service.


Who: WeWork Companies Inc., directly or through any of its affiliates, including WeWork Community Workspace UK Limited, c/o Legalinx Limited, 1 Fetter Lane, London, EC4A 1BR (“WeWork”)

Offer: 6 months’ free subscription trial, subject to WeWork’s terms and conditions of We Membership

Product/Service: “We Membership” - Access to 2 credits (as included in the membership subscription) per month, to book workspace or conference rooms.

Exclusions/Limitations: We Membership only allows access to workspaces and conference rooms from Monday to Friday from 9am to 6pm. Credits do not roll over from month to month.  Customers may buy more credits directly from WeWork if they wish.

Redemption Mechanism: Voucher code (redeemable once per Customer).  Eligible Customers will need to register for the We Membership subscription directly on the WeWork website (https://www.wework.com/workspace/on-demand/we-membership) and accept WeWork terms and conditions and privacy policy, as well as provide credit/debit payment details. Customers shall also comply with all WeWork policies which are made available by WeWork from time to time.

At the end of the free subscription period, Eligible Customers will be automatically charged according to standard pricing for monthly We Membership plan unless they cancel their subscription in accordance with WeWork’s terms and conditions (see below for website address).

Partner Terms and Conditions:  https://www.wework.com/workspace/on-demand/we-membership and  https://www.wework.com/legal/terms


Who:   MOO Print Limited, 20 Farringdon Road, London EC1M 3AF, (“MOO”).

Offer:   25% discount, “always on”.

Product/Service: Applies to product orders placed by an Eligible Customer at www.moo.com for as long as MOO features as a partner on Three Means Business.

Exclusions/Limitations: The discount shall not be available to use with any other discount except in the event there is a website wide sale on products at www.moo.com in which case an Eligible Customer shall be entitled to apply the Discount to the sale products. 

The Offer shall not be available on shipping or Gift Cards.

Redemption Mechanism: Discount voucher code (“Discount Code”).  Eligible Customers may claim their Discount Code from the Partner Offer portal, visit MOO’s website to choose preferred product and apply the Discount Code at checkout.  Eligible Customers will be able to use the Discount Code for further orders on www.moo.com until the Discount Code expires.  Expiry dates can be checked by visiting the Partner Offer portal.  Discount Codes will be refreshed on the Partner Offer portal so if the original Discount Code has expired, Eligible Customers can pick up a fresh one from Partner Offer portal.  Eligible Customers will be asked to set up an account with MOO when they wish to save a design or place and order.

Partner Terms and Conditions: www.moo.com/uk/about/terms-conditions

Terms & Conditions for Feel At Home.

 

  • Feel At Home is an additional service which Three makes available to its customers. Three reserves the right to extend, withdraw or modify the terms of Feel At Home and/or the destinations included at any time.
  • Customers cannot use their smartphone as a modem to connect other devices such as laptops and tablets - also known as “tethering”, in the destinations listed above.
  • Customers may be able to (i) stream; and (ii) connect over a virtual private network (VPN), while in an applicable destination, however, both browsing and streaming may be slower than in the UK. 
  • Three reserves the right to suspend this service if we reasonably believe that the customer is using VPN for accessing illegal or improper content or in contravention of our use requirements set out in our terms and conditions.

 

Feel At Home Out of Allowance charges

 

Out of allowance will be charged at a single domestic set of prices across all tariffs: 

  • Voice calls to UK 16.6p/min 
  • SMS to UK 5.2p/text
  • Internet Data 10p/MB

 

In country roaming calls (e.g. Italy - Italy) and roaming calls to other international destinations (e.g. Italy - US), standard roaming prices shall apply. For more information about our international charges please click here.

 

Applicable Limits and Restrictions:

 

  • If you are a pay monthly customer, you can use your monthly allowance as if you were in the UK, subject to the below usage restrictions.
  • If you are a Pay As You Go customer, depending on your plan, you may have certain allowances included when you top-up. You can use these as part of Feel At Home. You can also buy Add-ons which give you allowances which can be used as part of Feel At Home. Special roaming rates for calls and texts back to the UK and data use will apply. The limit for Pay As You Go customers will be limited to your available credit.
  • Inclusive minutes and texts are for standard UK mobiles and UK landlines beginning 01, 02, 03. Personal Numbers (070), premium rate numbers beginning 09 and directory services numbers beginning118 shall be blocked in the selected destinations.
  • In any case, in the event the customer’s plan includes all-you-can-eat data and/or an add-on with additional data, voice or SMS the following limits per month shall apply: 
    • Data: 12GB
    • SMS: 5,000
    • Voice 3,000 minutes
  • Three may contact the customer if the above limits are exceeded in any given month.
  • Three reserves the right to suspend the international roaming when in a selected destination if the customer’s use exceeds any of the above limits for two (2) months within a twelve (12) month period. The service will be reinstated once the customer returns to the UK. 
  • This offer is intended to be used by UK residents travelling abroad, and Three reserves the right to suspend the service in the event the UK allowance is used exclusively abroad for two (2) months within a twelve (12) month period. 
  • For more information on our UK and international rates please check our Price Guide.
  • USA Only: our current range of dongles and mobile wifi devices are not compatible with the network frequencies used by our roaming partners in the USA. This means you won’t be able to use your dongle or mobile wifi device to connect to the internet while in the USA but you can still use Feel At Home as a MBB customer if you are using your Three MBB SIM in a tablet.

 

Beats Unlimited Offer

Exclusive offers for existing customers

If you already have a Three contract, with at least a minimum term of 1 month, and you sign up to an additional 12 or 24-month minimum term contract, we’ll automatically add 2000 free Three-to-Three minutes each month to both your existing and new Three accounts. If the additional contract is purchased online via Three.co.uk, you’ll just need to call us on 333 for us to add your 2000 free Three-to-Three minutes a month to your original Three account.   
 
This offer is also available to members of your household (i.e. those with the same postal address as you). 

 

Six months half price offer 2019

Offer available on selected devices and bundles between 26/06/2019 and 22/08/2019 on our 24 month unlimited data plans. Half price monthly cost payable in first 6 months, increasing to full monthly price from month 7. Upfront cost payable at purchase. See three.co.uk for included products and pricing. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Illustrative examples of 6 Month Half Price Offer:

Product Details

Bundle Details

Half Price Monthly Cost (months 1-6)

Full Monthly Price (month 7 onwards)

Upfront cost

S10 Plus

None

£29

£58

£79

S10 Plus

Gear Watch

£36

£72

£79

S10 Plus

Galaxy Buds

£31.5

£63

£79

iPhone XR (128GB)

None

£30

£60

£49

iPhone XR(128GB)

Beats Solo 3

£34

£68

£49

iPhone XR(128GB)

Airpods 2 & Charging Case

£33.5

£67

£49

Sony Xperia Z5 & Z5c Offer

In addition to the offer terms and conditions set out below and the Sony Legal Notice including User Terms and Privacy Notice available at www.sonymobile.com/global-en/legal/, you hereby accept and agree that the rules below may apply without limitation to the offer and your use of this website. In addition, any instructions on how to enter this offer form part of these terms and conditions. Please keep a copy for your records.

1.       To participate in this offer you (hereinafter “you” or the “Participant”) need to purchase the Xperia™ Z5 or Xperia™ Z5 Compact from Three (online, in store or telesales) on and between 02.10.15 and 26.11.15 (“the Promotion Period) and register online at xperiathreeoffer.com between 02.10.15 and 26.12.15.
2.       Having purchased an Xperia™ Z5 or Xperia™ Z5 Compact directly from Three, during the Promotion Period you may participate and buy either a “PlayStation bundle” [includes a 1 Terabyte PlayStation 4, a copy of Uncharted: The Nathan Drake Collection for PlayStation 4, 3 months access PlayStation Plus and a GCM10 control mount] for £249, or a “Remote Play bundle” [includes a copy of Uncharted: The Nathan Drake Collection for PlayStation 4 and a GCM10 control mount] for £9.99 during the Promotional Period.  
3.       Your bundle will be sent to the postal address provided as part of the redemption form. It will be sent by recorded delivery which is estimated at 2-3 days from day of despatch.
4.       Redemption requires the Xperia™ Lounge app to be opened on your device, from which you will be prompted to a microsite (www.xperiathreeoffer.com) in which you will be required to provide your details and method of payment. You must be aged 18 years or over. You are only entitled to one bundle per qualifying Sony Xperia™ device purchased.
5.       This offer is only open to purchases made through Three directly.
6.       This offer is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland), aged 18 and over only.
7.       Once you’ve purchased your new device and are connected to the Three network, you need to go to www.xperiathreeoffer.com no later than 26.12.15 23:59 and enter your personal details along with identifying which Xperia™ device you purchased and the device’s IMEI number (access this by entering *#06# into your new Xperia™ handset keypad), and your mobile number. Here you will also be asked to select the bundle you wish to purchase and make payment.
8.       Your purchased products will be sent to the address supplied on this form and once submitted will be unable to be changed.
9.       If there are any discrepancies you may be asked to provide a proof of purchase in the form of a receipt.
10.   If you are required to provide proof of purchase it is acceptable to provide a photocopy.
11.   Any queries regarding the delivery of your bundle please contact us on 0800900977.
12.   If you return your Xperia™ Z5 or Xperia™ Z5 Compact during the 14 day returns period, you’re claim will be invalidated and will not be processed.
13.   Once submitted, claims will take 14- 28 days to validate. Payment will be taken within 21 days of form submission, upon validation of all details and dispatch of your bundle. All bundles from valid entries will be dispatched within 28 days of form submission (excluding UK Bank Holidays).
14.   The Promoter accepts no responsibility for claims that are misdirected, lost, delayed, damaged or corrupted.
15.   Three terms apply when purchasing an Xperia™ Z5 and Xperia™ Z5 Compact. You can find them here http://www.three.co.uk/Terms-Conditions.
16.   Owing to circumstances outside the reasonable control of Three or Sony Mobile, and only where circumstances make this unavoidable, Three and/or Sony Mobile reserves the right to withdraw or amend the offer at any time but will use all endeavours to minimise the effect to the consumer in order to avoid disappointment.
17.   Neither bundle can be exchanged and there is no cash or other reward available, except owing to circumstances outside the reasonable control of Three or Sony Mobile. Three and Sony Mobile reserves the right to substitute for a suitable alternative of equal or greater value.
18.   If you aren’t satisfied with your bundle, you may return the bundle free of charge and receive a full refund, however all elements of the bundle must be returned in the condition it was supplied. Refunds will take up to 7 working days to be processed and will be returned via the same card payment was made with. Returns details will be included in the delivery. In order to facilitate this clause all payment details will be securely stored for a reasonable timeframe, and then will be destroyed.
19.   You are responsible for ensuring the return bundle is delivered back within the allocated period (14 days from you receiving the bundle), as returns received outside this period will not be accepted. This does not affect your statutory rights.
20.   You are responsible for any costs or expenses incurred as a result of participation in the offer (including without limitation the purchase of an Xperia™ Z5 or Xperia™ Z5 Compact and internet access).
21.   Any personal information, including, without limitation, your name, age, address (including postcode), mobile phone number and/or email address will be used solely in connection with this offer and will not be disclosed to any third party except for the purpose of this offer (including subsequent promotions as stated in these Terms and Conditions) or fulfilment of the bundle where applicable. The Sony Privacy Notice displayed at http://www.sonymobile.com/global-en/legal/ under "Privacy" applies to any processing of data performed in connection herewith. 
22.   Sony Mobile Communications will not be responsible for any failed connection by your attempt to access this website for whatever reason.
23.   You agree to be bound by these terms and conditions.
24.   These terms and conditions shall be governed by and construed in accordance with the laws of England and subject to the exclusive jurisdiction of the courts of England and Wales.

Sony Xperia Z5 & Z5c Photobox Offer

Offer available on Xperia™ Z5, Z5 Compact and Z5 Premium purchased from a participating partner and activated between 26th February 2016 and 30th April 2016. Canvas P&P and first month P&P for 50 prints is included. Minimum £2.99 P&P for 50 prints per month for remaining 11 months is at the customer’s expense. For full terms and conditions visit www.PhotoBox.co.uk/xperiaz5offer. Camera tested against leading smartphones in 2015. Verified by Strategy Analytics. For more information visit www.sonymobile.com/testresults/. Icons and images are simulated and are for illustrative purposes only. Sony is a trademark or registered trademark of Sony Corporation ©2016 Sony Mobile Communications Inc. All rights reserved. Network operator services not included. PhotoBox is a trade mark of PhotoBox Limited.

Samsung Galaxy S7/ Our lowest price.

Sign up to our 24 month 500MB and 600 minutes plan (£149 payable upfront) at our lowest monthly price yet for the Samsung Galaxy S7 at £31. Previous lowest price for this handset was £99 upfront on our £35 month 1GB and AYCE minutes plan. Price includes £5 monthly discount for paying by recurring method such as Direct Debit. Each May, your price will increase by up to the RPI rate, published in the February that year.

Refer a Friend promotion - terms & conditions

We’ve set out below the terms and conditions for our Refer a Friend promotion.

If you’re looking for the Refer a Friend leaderboard Samsung competition and prize draw terms, running from 15 May 2017 - 19 June 2017, please click here


For the Refer a Friend leaderboard iPhone competition and prize draw terms, running from 10 October 2017 - 10 November 2017, please click here


For the Refer a Friend leaderboard iPhone competition and prize draw terms, running from 21 May 2018 - 25 June 2018, please click here


1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”). Amazon.co.uk is not a sponsor of this Promotion – see below for Amazon.co.uk Gift Card General Terms. Neither Apple or Google are Sponsors of this promotion or linked to it any way.

2. The Refer a Friend Promotion (“Promotion”) will run from 1st June 2016 for an initial period of 6 months but may be withdrawn, amended or extended, at any time and without notice (“Promotion Period”). If the Promotion is withdrawn, any Gift Cards due as a result of a Qualifying Purchase (see below) made as a result of a referral will be honoured.

3. To be eligible for entry you must be a resident in the UK and be 18 years or over.

4. If you are an employee of Three or Buyapowa you may enter this promotion only in a personal capacity. Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified.

5. To enter the promotion, you must follow the instructions on our website, Three.co.uk, including entering your details where requested. By doing so, you accept these Terms and Conditions and agree that from time to time, your personal details, including your first name and the initial of your surname will be shared with Buyapowa and may be used in a “Leader Board”, published online, showing the number of successful referrals you have made against other participants of the Promotion. You also agree by referring a Friend by sharing your Referral Link with them, that we may share your name with them, so that they know who has referred them. .

6. Having entered your personal details on Three.co.uk and entered this promotion, you will be provided with a unique referral link (“Referral Link”) which is personal to you. You may share this by email or via various social media platforms, with your friends, family members or any other member of the public, provided they are aged 18 or over and a UK resident (“Friend”) - for the avoidance of doubt, you cannot refer yourself. If a Friend subsequently makes a Qualifying Purchase, you will both receive, within 3 months, a £25 Amazon.co.uk Gift Card (“Gift Card”) which will be sent by email. Each Friend may use your Referral Link once only to make a Qualifying Purchase (but may continue to participate in the Promotion by requesting their own Referral Link to share and use).

7. In order to make a Qualifying Purchase your Friend must:

a. Click on your Referral Link;

b. Successfully enter into either:

i. a new 24-month package that includes a phone or other device; or

ii. a new 12-month SIM Only voice plan (each a “Qualifying Purchase”).

c. Comply with our Terms for use of Three Services, including paying their first bill in full and on time.

8. The Qualifying Purchase must be made immediately, and within any time limit stated, after clicking on the Referral Link – if any other websites or advertising banners are clicked on in between following the Referral Link and making the purchase, we will not be able to track the sale as linked to your Referral Link nor will we be able to pay either party their Voucher.

9. The Vouchers are not transferable and no cash alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. The Vouchers may be subject to additional terms and conditions. Recipients of the Vouchers agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by them, and that all third party terms and conditions relating to the Vouchers are beyond Three’s control.

10. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion and any prize if awarded must be returned immediately.

11. A Voucher will be sent by email to each of you and your Friend within 3 months of their first bill being paid in full and on time of the Qualifying Purchase.

12. Any third party terms and conditions relating to the prize are beyond the control of Three.

13. Three cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Incentive Promotion or prize draw or any prize connected with the Incentive Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

14. These terms and conditions shall be governed by and construed in accordance with the laws and England and subject to the exclusive jurisdiction of the courts of England and Wales.

Amazon.co.uk Gift Card General Terms

Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

Amended 15/05/17

REFER A FRIEND PROMOTION - UNSUBSCRIBE

If you'd prefer not to receive further emails concerning our £25 Amazon Refer a friend scheme for Three, you can email three@co-buying.com with the word Unsubscribe in the header.

If you'd prefer not to receive further emails from Three, you can update your marketing preferences at your My3 account from your Three mobile or online. Or you can email your Three number (this is printed on the card your SIM came on) with 'Stop Emails' topreferences@3mail.com.

Amazon.co.uk Gift Card Offer terms and conditions Sorry – this offer is now closed.

1.    Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

2.    Promotion: The Amazon.co.uk Gift Card (“Gift Card”) promotion will run from 26 July 2016 and will likely continue until 1 September 2016, (the “Promotion Period”), subject to Gift Card availability. The promotion may be withdrawn, amended or extended, at any time without notice. If the promotion is withdrawn, any Gift Card due as a result of a Qualifying Entry (defined below) made within the Redemption Period (defined below) and prior to the withdrawal will be honoured. This promotion cannot be used in conjunction with our 6 months half price offer but may be used in conjunction with our Refer a friend promotion – see full terms and conditions at http://www.three.co.uk/terms-conditions/refer-a-friend.

3.    Redemption Period: 26 July 2016 to 31 October 2016.

4.    Entry Criteria: To be eligible to enter the promotion you must be:

a.    A resident in the UK;

b.    18 years or over; and

c.    An “Eligible Customer”, being either:    

i.    A new Three customer who, within the Promotion Period, signs up to or takes out an additional contract for an Eligible Plan (defined below); or

ii.    An existing Three customer who, within the Promotion Period, upgrades to an Eligible Plan (defined below) in store only (existing customers who upgrade via telephone or online will not be eligible).
 

5.    Eligible Plan: means one of our:

a.    24 month handset plans (including dial); or

b.    12 month SIM-only mobile voice plans (excluding our 12 month 500MB and 200 minutes SIM-only plan); or

c.    12 or 24 month mobile broadband packages (excluding iPad and 40GB plans).
 

6.    Entry: To enter the promotion, you must:

a.    14 days after purchasing an Eligible Plan and within the Redemption Period (defined above) access the redemption page at www.three.co.uk/getmyvoucher and enter your details, where requested (including but not limited to your correct email address, Three telephone number, and Billing Account Number which can be located from your Welcome Letter or via the MyThree App).  Three takes no responsibility for errors made by you when entering your details on the redemption page which may result in you not receiving your Gift Card.

b.    Comply with Three’s Terms for Use of Three Services, including paying your first bill in full and on time,
(compliance by an Eligible Customer with 6 (a) and (b) above shall result in a “Qualifying Entry”).
 

7.    Gift Card: Only one Gift Card per Qualifying Entry.  Multiple entries will not be considered and may result in disqualification.  The value of the Gift Card will depend on which Eligible Plan you purchase, as follows:

a.    £50 Gift Card for a purchase of any 24 month handset or 12 month SIM-only mobile voice plan described at 5(a) and (b) above; or

b.    £25 Gift Card for a purchase of a mobile broadband package described at 5(c) above,
in each case, subject to Gift Card availability.
 

8.    Your data: By entering and submitting the requested information on the redemption page, you accept these Terms and Conditions and agree that, from time to time, your personal data, including your name and email address will be shared with Amazon who is responsible for delivering your Gift Card to you.  
 

9.    Gift Card delivery: Your relevant Gift Card will be sent by email from Amazon within 3 months of you entering and submitting your valid details on the redemption page, subject to you satisfying the requirements of a Qualifying Entry.  Three cannot accept responsibility for the delivery of the Gift Cards by Amazon, which is beyond Three’s control.  The Gift Cards may be subject to additional terms and conditions.  You agree that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by you, and that all third party terms and conditions relating to, and delivery of, the Gift Cards are beyond Three’s control.
 

10.    Other:

a.    If you are an employee of Three or Amazon you may enter this promotion only in a personal capacity.  Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified.

b.    The Gift Cards are not transferable/assignable and no cash alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value.

c.    Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Promotion and any prize if awarded must be returned immediately.

d.    Any third party terms and conditions relating to the prize are beyond the control of Three.

e.    Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any prize connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these prizes.

f.    These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

Amazon.co.uk Gift Card General Terms

Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

Our lowest prices. Ever

Our Lowest Prices. Ever: lowest total price on selected handset Packages over 24 month minimum term, including: iPhone 6s, Samsung J3, Samsung S7, and Samsung S7 Edge. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM plans).

Samsung Galaxy Note 7 Pre-order Offer.

19 August 2016: This offer is no longer available owing to stock availability.

Pre-order and purchase the Samsung Galaxy Note 7 on one of our 24 month plans either (a) in store before 24 August 2016 or (b) via Three.co.uk or by telephone before 11:59pm 26 August 2016, to be eligible to receive or, where elected or purchased in store, pick up from your chosen store, your device together with a free Samsung Gear VR headset from 30 August 2016, subject to stock availability.

Samsung S7 Edge Family and Gear VR Promotion

Three is not responsible for this promotion. Please review and comply with Samsung’s promotional terms and conditions below, which our outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Gear VR connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these Gear VR.

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at http://www.samsung.com/uk/offer/freegearVR form part of the Terms and Conditions.

The Promoter

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter” or “ Samsung”).

Promotion Period

2. The Promotion will commence at 00:01 (GMT) on 14th September 2016 and shall close at 23:59 (GMT) on 5th October 2016 (the “ Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion you must be a United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland resident aged 18 or over (“Participant”).

4. Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter is not eligible to enter.

5. This Promotion is only available to consumers (e.g. not to any business or reseller).

6. Participants may submit a maximum of 1 Claim per Promotion Product purchased, and a maximum of 1 claim during the promotional period.

Offer

7. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S7 Edge Family as set out in the table below (each a “ Promotion Product” and together the “Promotion Products”) from a Participating Retailer (whether purchase is made in-store or online) within the Promotion Period will be entitled to claim a Samsung New Gear VR by redemption (the “Reward”). See table below for Participating Retailers.

8. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the below Reward.

Promotion Product

Participating Retailers

Reward

Galaxy S7 Edge

Carphone Warehouse UK, Carphone Warehouse Ireland, Tesco, EE, Three, O2, Virgin, Vodafone, 3 Ireland, Exertis, Exteris Ireland, Fonua VDI, Dataselect, Independent Deal, TDM, E-Store.

New Gear VR

Entry

9. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit http://www.samsung.com/uk/offer/freegearVR to complete the online claim form and submit the Promotion Product details along with uploading proof of purchase and entering the Serial number and all other required information (“Claim ”).

10. Claims must be made within 60 days of date of purchase of a Promotional Product (the “Claim Period”), meaning the final claim date (for a Promotion Product purchased on 3rd October 2016) is no later than 23:59 on 3rd December 2016. For the avoidance of doubt the date of purchase counts as day one. Participants must wait a minimum of 30 days to make a claim. Claims received outside this period will be marked as invalid and will not be accepted.

11. Participants will be sent an email and SMS to confirm that their claim has been received by the Promoter and that it has been successful and validated.

12. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at gearVR@samsungpromotions.claims or 03432 084 777 for UK and 0152 679 96 for ROI residents within seven (7) days of a Claim being submitted.

13. If a Claim is deemed to have not been submitted correctly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

14. Delivery of the Reward will be to the UK only postal address provided in the Claim.

15. This Promotion is not redeemable with any other offer.

16. Applications that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these terms and conditions.

18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

19. A Claim must be made by the Participant, and must not be made through agents or third parties.

20. If a Participant returns a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must immediately call: 03432 084 777 for UK and 0152 679 96 for ROI residents to cancel the Claim. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and, by submitting a Claim, the Participant provides consent to the Promoter to do so.

Privacy and Data Protection

21. Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

22. Other than as set out in these terms and conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

General

23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

24. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.

27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

28. The Promotion is governed by English law.

Honor 8 Movie offer

4GB for price of 1GB: Available on selected 4GB 24 month Honor 8 Essential plans. Pricing reverts to standard 4GB plan pricing on 3/11/16.  Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.  Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Promoter: Hutchison 3G UK Ltd (t/a Three)

Movie offer: *Receive 2 cinema tickets for Marvel Studios’ Doctor Strange and 4 Marvel movie downloads via Google Play when you purchase an Honor 8 handset and Three contract at participating stores or online in the UK and register your handset at www.honor8marveloffer.co.uk by 30.11.16.  Limited availability, first 3,000 valid Honor 8 handset registrations will receive this offer. All 4 Marvel movie downloads must be redeemed by 31/01/2017.   Purchase necessary, internet access required. 18yrs+ only.  Limit one per household.  See full offer Terms & Conditions, including Google Play Terms and Content Promotion Terms, at www.honor8marveloffer.co.uk.

Promoter: Huawei Technologies (UK) Co., Ltd

HTC 10 Under Armour Offer

This promotion is for a limited time only and only available to Three UK customers upgrading to an HTC 10. This promotion is open to residents of the UK only, 18 years or over. While stock lasts: This promotion is limited to a maximum of 750 UA bands. Customers must upgrade to the HTC 10 with any 24 month plan via telephone between 4th November 2016 and 23rd December 2016.

Qualifying customers may then visit http://www.htc.com/uk/claimuaband between 00.01 BST on 19th November 2016 and 23.59 BST on 15th January 2017 in order to redeem their free UA Band if still available. Customers will need to input the 15-digit IMEI number of their Handset found on the side of the HTC 10 box plus their personal details (full name, postal address and email address). All IMEI codes will be verified by HTC before fulfilment of the Reward. Full Terms and Conditions at http://www.htcuaband.com/terms.

Sony Xperia Movie Credits offer

The promotion begins 2nd December and will end 28th February 2017. Privilege Plus voucher codes must be redeemed by 30th April 2017. To be eligible for this promotion you must own a Xperia™ X, Xperia™ XA, Xperia™ XZ and have activated your device between 2nd December and 28th February 2017.  Redemption requires the Xperia™ Lounge app and the Privilege Plus app to be installed, both available on Google Play. Compatible device with Android v4.2 or later required. This promotion entitles the owner of Xperia™ devices (“You”) to claim and download 12 movies from a selection of at least 100 movies in the Privilege Plus  Android™  application. Titles vary by market. The value of this offer is approximately £150 value based on Google Play retail value as at 01/12/2016. You are only entitled to one voucher per purchase (“phone, accessories etc”). This promotion can be discontinued or extended at any time at Sony Mobile’s discretion. Transaction in Privilege Plus requires in app credits. Credits expire on the 30th April 2017.  Privilege Plus users must have redeemed their movie credit (s), downloaded their movies, and viewed at least once by the 30th April 2017 to continue to own their movie (s). You acknowledge and agree that titles are subject to change without prior notice. All titles are offered in Standard Definition and High Definition where possible. You may use up to three eligible devices per Privilege Plus account. You may need more memory on your phone to download all films so use of a memory card is recommended. Privilege Plus is not available, or may not be supported, in every country and language. Icons and images are simulated and are for illustrative purposes only. You must be aged 18 or over. Virtual Reality experiences are only available on selected devices AND NOT INCLUDED WITHIN THE 12 CREDITS). Any extras are not included. Virtual Reality Experiences should only be viewed while seated. Follow all instructions included with your VR viewer before use. Stop use if you experience any discomfort or health reactions. Virtual Reality not recommended for children under 7. © 2016 Layout and Design Sony Pictures Home Entertainment Inc. All Rights Reserved. © 2015 Sony Pictures Animation Inc., LSC Film Corporation and MRC II Distribution Company L.P. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc., LSC Film Corporation and Village Roadshow Films Global Inc. All Rights Reserved. © 2013 MRC II Distribution Company L.P. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc., LSC Film Corporation and China Film Co., Ltd. All Rights Reserved. © 2014 Columbia Pictures Industries, Inc. and LSC Film Corporation and Village Roadshow Films North America Inc./Village Roadshow Films (BVI) Limited. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc, LSC Film Corporation and MRC II Distribution Company LP.  All Rights Reserved. © 2009 T Asset Acquisition Company, LLC. All Rights Reserved. © 2012 Visiona Romantica, Inc. All Rights Reserved. Sony is a trademark or registered trademark of Sony Corporation. Android, Google Chrome and Google Play are trademarks of Google Inc. Other product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. All terms are subject to change without prior notice. Additional information regarding trademarks may be located on our website at: www.sonymobile.com/global-en/legal/trademarks-and-copyright/ ©2016 Sony Mobile Communications Inc.

 

 

30gb sim deal offer

Discount to monthly recurring charge on our 12 month SIM-only 30GB and 200 minutes plan (was £22, now £15) available until 20/12/16 and our 12 month SIM-only 30GB and 600 minutes plan (was £26, now £18) available until 31/01/17. Not available in conjunction with any other offer (including 3 months free promotion). Price includes £5 monthly discount for paying by recurring method, such as Direct Debit.

Samsung Gear Fit2

 

SAMSUNG ELECTRONICS (UK) LIMITED

SAMSUNG S7 EDGE AND GEAR FIT2 PROMOTION (“PROMOTION”)

TERMS AND CONDITIONS

 
Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsung.com/uk/freegearfit2 form part of the Terms and Conditions.
 

The Promoter

 
1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter” or “Samsung”).
                 

Promotion Period

 
2. The Promotion will commence at 00:01 (GMT) on 12th January 2017 and shall close at 23:59 (GMT) on 28th February 2017 (the “Promotion Period”).
 

Eligibility

 
3. To be eligible to participate in the Promotion you must be a United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland resident aged 18 or over (“Participant”).
 
4. Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter is not eligible to enter.
 

Offer

 
5. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S7 Edge (the “Promotion Product”) from a Participating Retailer (“Participating Retailer”) (whether the purchase is made in-store or online) within the Promotion Period will be entitled to claim a Samsung Gear Fit2 by redemption (the “Reward”).
 
6. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion.
 
7. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the Reward.
 

Claims

 
8. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit www.samsung.com/uk/freegearfit2 to complete the online claim form, upload proof of purchase of a Promotion Product, enter the serial number and provide all other required information (“Claim”).
 
9. Claims must be made within sixty (60) days of the date of purchase (the “Claim Period”), meaning the final claim date (for a Promotion Product purchased on 28th February 2017) is no later than 23:59 on 28th April 2017. For the avoidance of doubt the date of purchase counts as day one. Claims received outside this period will be marked as invalid and will not be accepted.
 
10. Participants may submit a maximum of one (1) Claim per Promotion Product purchased, and a maximum of one (1) Claim during the Promotion Period.
 
11.  Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter. Within thirty (30) days of Claiming Participants will be sent an email and SMS to confirm their Claim has been successful and validated.
 
12. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at fit2@samsungpromotions.claims or 03432 084 777 (UK) and 0152 679 96 (ROI) within thirty (30) days of a Claim being submitted.
 
13.  If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
 
14. Delivery of the Reward will be to the United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland postal addresses provided in the Claim.
 
15. This Promotion is not redeemable with any other offer.
 
16. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
 
17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
 
18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.
 
19.  If a Participant returns a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must immediately call: 03432 084 777 (UK) or 0152 679 96 (ROI) to cancel the Claim. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.
 

Privacy and Data Protection

 
20. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.
 
21. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
 

General

 
22. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
 
23. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
 
24. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
 
25. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.
 
26. By participating in this Promotion Participants agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.
 
27.  The Promotion is governed by English law.

 

Double Data

8GB for the price of 4GB and 4GB for the price of 2GB on selected 24 month handset and 12 month SIM-Only plans, and 20GB for the price of 10GB on Mobile Broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

iPhone 7 128GB storage offer

Get an iPhone 7 with 128GB storage for the price of 32GB with any 24 month Advanced plan with 4GB or more data, subject to stock availability. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Offer may be withdrawn or amended at any time by Three without notice.

 

 

SIM price drop

1. 12 month SIM-only Essential plan with 500MB and 200 minutes. Was £7 ([26/07/16] - [09/02/17]). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

2. 12 month SIM-only Advanced plan with 500MB and 200 minutes. Was £9 ([26/07/16] - [09/02/17]). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

3. 12 month SIM-only Advanced plan with 30GB and 600 minutes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

Save £216 on iPhone 7 on Advanced 8GB

Save £216 on our 8GB data and All-you-can-eat minutes Advanced plan with iPhone 7 (128GB capacity). £216 saving applied as £9 discount to monthly charge over the 24 months minimum term as part of our Double Data offer (was £54 / now £45 a month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 7 Limited introductory offer

Introductory offer available to new and upgrading customers on our new 30GB data and All-you-can-eat minutes Essential plan with the iPhone 7. Subject to stock availability. Reverts to standard plan pricing post-offer. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 7 Limited time offer

Offer available to new and upgrading customers on our 30GB data and All-you-can-eat minutes Advanced plan with the iPhone 7. Subject to stock availability. Reverts to standard plan pricing post-offer. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Spring deals

30GB for the price of 12GB and 12GB for the price of 4GB on selected 24 month handset and 12 month SIM-Only plans, and 20GB for the price of 10GB on selected Mobile Broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Galaxy S8 pre-order: Entry level pricing

Pre-order and purchase any 24 month plan with the Samsung Galaxy S8 or S8+ between 29/03/17 and 18/04/17 (in store) / 29/03/17 and 19/04/17 (before 4pm, online and telesales) to be eligible to receive the device on 20/04/17, 8 days before general release date (28/04/17). Subject to stock availability. ‘From’ price available on our 500MB and 300 minutes Essential plan with Samsung Galaxy S8. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung J3 saving

Save £360 on our 12GB data and All-you-can-eat minutes Advanced plan with Samsung Galaxy J3. £360 saving applied as £15 discount to monthly charge over the 24 months minimum term (was £35 / now £20 a month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

LG G6 - Pre order

Pre-order the new LG G6 on a 24 month plan between 13/04/17 and 18/04/17 (in store)/ or by 4pm 19/04/17 (online and telesales) and receive the device on 20/04/17, 8 days before general release date of 28/04. Subject to stock availability.

LG G6 Gift-with-purchase promotion

 

Three

 
Three is not responsible for this promotion. Please review and comply with the LG Electronic UK promotional terms and conditions below, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any LG Watch Style and/or Bang & Olufsen Play headphones connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these gifts.
 

LG Gift-with-Purchase terms and conditions

 
Purchase a new LG G6 handset (UK variant) from Three either online, via a call centre or in-store between 23rd June 2017 and 23:59 GMT+1 on 15th September 2017 and sign up to receive an LG Watch Style in Titanium and B&O Headphones in Black valid to residents of mainland UK and those aged 18 or over. Proof of purchase information is required and participants must have owned their handset for at least 14 days prior to claiming. All claims must be made within 45 days of purchase and this Promotion cannot be redeemed in conjunction with any other promotion. Please see the full terms and conditions for more information at http://www.lg-offers.com/lgg6
 

How to Claim

 
1. Participants must purchase a UK variant of an LG G6 mobile handset from Three either online, via a call centre, or in-store from 23rd June 2017 up to and including 23:59 GMT+1 on 15th September 2017 while stocks last.
 
2. To benefit from the promotion, participants must visit http://www.lg-offers.com/lgg6 after purchasing the LG G6 and must correctly complete the online form within 45 days of purchasing their qualifying handset. Participants must provide details including their name, address, contact details, IMEI number and must upload proof of purchase documentation. Participants’ claims will be validated within 5 working days of making their claim, providing participants haven’t returned or exchanged their handset during this period.
 
3. Participants must have owned their handset for at least 14 days prior to submitting a claim.
 
4. Participants will each be awarded one free LG Watch Style in Titanium colour, one free B&O headset in Black with a combined total retail value of £358 for valid online forms submitted. The reward will be delivered via courier to the successful participants within 28 business days following notification of validation of the online form. Participants will be informed via email that delivery will be completed within 3-5 working days and upon dispatch an email will be sent with tracking details. A signature will be required upon delivery as proof of delivery.
 
5. Only one claim is permitted for each new LG G6 (UK variant) purchase and this Promotion cannot be redeemed in conjunction with any other Promotion.
 
6. Please note, you will need access to the internet to redeem this Promotion and the Promoter is not responsible for any charges or issues that arise from this. Please contact your internet service provider for further information.
 
7. In the event of any queries, please call the helpline on 03452160118 Monday to Friday between 09.00 and 17.00 excluding bank holidays or email help@lg-offers.com
 

General Terms and Conditions

 
1. The How to Claim instructions form part of these Terms and Conditions. By entering into the LG G6 Free Gift Promotion (the 'Promotion'), participants agree to be bound by these Terms and Conditions.
 
2. The online form on http://www.lg-offers.com/lgg6 must be correctly completed after 15 days but before 45 days of purchasing the LG G6 (including the date of purchase).
 
3. It is the participant’s responsibility to ensure a retailer is a participating retailer for the purposes of this Promotion.
 
4. This promotion cannot be redeemed in conjunction with any other promotion.
 
5. The promotion is only open to legal residents of mainland United Kingdom (including Northern Ireland) aged 18 or over.
 
6. All purchases must be made in the United Kingdom and must be UK variants.
 
7. Only one successful claim per transaction/receipt will be valid for this promotion and participants will be able to claim one LG Watch Style in Titanium colour and one set of B&O headphones only. The Promoter reserves the right to ship an alternative selection if circumstances make this unavoidable. The gifts will be delivered to the successful customer within 28 business days following validation of the online form.
 
8. Participants will be contacted by the Administrator using the details provided at the point of claiming to be informed when gifts are dispatched and deliveries will be completed within 3-5 business days of this date.
 
9. Should Administrator be unable to contact claimants following reasonable attempts or should the participant fail to respond to reasonable attempts of contact within the promotion period, the participant forfeits entitlement of the claim.
 
10. It is the Participants responsibility to ensure the details they provide are accurate and neither the Promoter or Administrator will be responsible for delivery failure where participants have provided incorrect or incomplete delivery information or fails to sign for delivery as required.
 
11. Eligible claims will be validated within 5 working days after participants have submitted the claim, providing participants haven’t returned or exchanged their handset during this period.
 
12. Participants who fail to provide the correct details required or fail to meet the validation criteria will result in invalidation of the participant’s claim and forfeiture of any right to the offer.
 
13. Claims sent in through agents or third parties will be disqualified.
 
14. The Promoter reserves the right, at any time, to verify the validity of claims and to disqualify any participant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
 
15. The Promoter’s decision is final and no correspondence will be entered into.
 
16. No responsibility will be accepted for claims not correctly completed or not received by the closing date specified. Claims will be disqualified if incomplete. It is the participant's responsibility to ensure that sufficient details are provided for claims to be processed.
 
17. All valid applications will be confirmed by email.
 
18. The offer is subject to availability while stocks last.
 
19. Gifts are not transferable or exchangeable and cannot be taken as cash.
 
20. It is the participant’s responsibility to check the condition of the LG Watch Style and to notify the Promoter of any issue within two weeks of receipt, as it will not be covered under any warranty and shall not be replaced under any circumstances beyond the two weeks.
 
21. The Promoter accepts no responsibility for claims that are misdirected, lost, delayed, damaged or corrupted during delivery to or from the Promoter due to any computer malfunction, virus, bug, delay or other reason whatsoever.
 
22. Once the gifts leave the Administrators premises, the Promoter shall not be liable for the gifts being lost, stolen, damaged or tampered with in any way before they reach the participant.
 
23. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion, as appropriate.
 
24. The Promoter reserves the right to cancel this Promotion at any time and change the terms and conditions without incurring any liability.
 
25. Except in the case of death or personal injury arising from its negligence or in respect of fraud and so far as is permitted by law, the Promoter (including its associated companies, officers, employees and agents) exclude responsibility and all liabilities arising to participants or otherwise under the Promotion; whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a claimant; or (e) use of the gift. The Promoter (including its associated companies, officers, employees and agents) shall not be liable for any postponement, cancellation, delay, changes to the Promotion or failure to fulfil this offer where such failure is caused by any supervening event of force majeure, meaning any event(s) outside the reasonable control of the Promoter (including without limitation the act or default of any third party supplier).
 
26. The Promoter acts as data controller as defined in the Data Protection Act 1998 (the “Act”). The Promoter agrees to comply with its obligations under the Act. In particular, Promoter will hold all personal data securely and the Promoter and Administrator will use it solely for the purposes of administering the Promotion as set out in these Terms and Conditions and in accordance with all applicable law and the CAP Code. Further information regarding the LG privacy policy can be found at http://www.lg.com/uk/privacy.
 
27. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. Participants irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.

 

Promoter: LG Electronics U.K. Ltd, Velocity 2, Brooklands Drive, Brooklands, Weybridge, KT13 0SL. Administrator: Opia Limited, 15 London Street, Chertsey, Surrey, KT16 8AP.

 

Honor 9 Gift with purchase promotional offer

 

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

 

Promotion Period

2. The Promotion will commence at 00:01 BST on 30 June 2017 and will close once the 5,000 Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


 

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).
 

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

 

Offer

5. Participants who purchase a new model of the Honor 9 (“Promotion Product”) from Three (whether purchase is made in-store, online, or via call centre) within the Promotion Period are entitled to a pair of Huawei Bluetooth Sports headphones (“Gift”) free of charge, which will be provided/delivered together with the Promotion Product, subject to availability.
 

6. Limited availability - there are a total of 5,000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.
 

7. Only one Gift per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

 

Other

8. Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.
 

9. The Promotion is not redeemable with any other offer.
 

10. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
 

11. If you lawfully return your Promotion Product, you must also return the Gift.
 

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
 

13. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
 

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
 

15. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.
 

16. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption of the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
 

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

6 months half price. Offer now closed. Terms below are for reference purposes only.

Sorry – this offer is now closed.

6 month half-price offer available to new customers or for additional contracts on selected 24-month handset plans or 12 month SIM-only plans. Half-price monthly package price applies to first 6 bills, then full price. This promotion cannot be used in conjunction with our Amazon.co.uk. Gift Card offer. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM plans).

Emoji provided free by Emoji One

Three Coffee.

  1. Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).
  2. Dates: The offer closes on 11.09.2017 or earlier if all 4,980 £5 Starbucks coffee vouchers on offer have been validly redeemed.
  3. Participating stores: This offer may only be redeemed in the following stores:
  • Bristol Broadmead: 84 Broadmead, Bristol, BS1 3DW
  • Bristol Cabots Circus: SU52A Cabot Circus, South Street, Bristol, BS1 3BD
  • Bristol Cribbs Causeway: 42 The Mall, Cribbs Causeway Centre, Bristol, BS34 5GG
  • Yate: 13 South Walk, Yate, Bristol, South Gloucestershire, BS37 4AU
  1. Eligibility: To be eligible to enter the promotion you must be a resident in the UK and a Three Pay As You Go customer who has received an email/SMS invite to enter and who complies with Three’s Terms for Use of Three Services. Eligible customers must have a 3G/4G touch screen device (smartphone or tablet) in order to access this offer. This promotional offer is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the offer. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of this promotional offer and any gift awarded will be withdrawn.
  2. Gift: Eligible customers who validly redeem the offer within one of our above participating stores (see “How to enter” below) will receive a £5 Starbucks e-gift card/voucher (“Gift Card”), subject to availability.
  3. Limited availability – there are a total of 4,980 Gift Cards available. Only one Gift Card per eligible customer. No cash alternative. Gift Cards cannot be exchanged, refunded or transferred or used in conjunction with any other offer. Three reserves the right at any time to substitute an alternative prize of similar or greater value.
  4. How to enter/redeem: Eligible customers must:
    1. Receive a unique email or SMS invite to the promotional offer (please note that this email/SMS is personal to you and no-one else will be able to redeem that customer’s offer and will be disqualified);
    2. Attend one of our participating stores before 12.09.2017 and top up a minimum of £15 in-store;
    3. Show their offer email or SMS to one of the Sales Advisors within a participating store, click through to the digital stamp page on their smartphone or tablet and our Sales Advisor will stamp the screen with a Magic Stamp®; and
    4. Enter their email address (where indicated on screen) or follow the prompt to their email inbox (where we have an email address already on record) to receive their Gift Card by email, subject to availability; and
    5. Present the Gift Card at a participating Starbucks store to use the Gift Card on eligible purchases.
  5. Topping up in store:  Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. For more information and PAYG terms and conditions, please visit http://www.three.co.uk/terms-conditions/pay-as-you-go-terms-conditions
  6. Starbucks Gift Card Terms & Conditions: The Gift Cards are subject to separate terms and conditions, which are beyond Three’s control. You agree that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by you, and that all third party terms and conditions relating to, and delivery of, the Gift Cards are beyond Three’s control.
  7. Other:
    1. Information that entrants supply when entering the promotion will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
    2. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion and any Gift Card, if awarded, will be withdrawn at Three’s discretion.
    3. Three reserves the right at any time to cancel, modify or supersede the promotion by changing these terms and conditions. No communications will be entered into by us regarding this.
    4. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Gift Card and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gift Cards.
    5. These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

Note 8 Pre-Order:

Pre-order and purchase any 24 month plan with the Samsung Galaxy Note 8 between 24/08/2017 and 14/09/2017 to be eligible to receive the device on 15/09/2017 subject to stock availability. Introductory offer: ‘From’ price available to new & upgrading customers on our 24 month 12GB data and all-you-can-eat minutes Advanced plan with Samsung Galaxy Note 8 at standard 4GB plan price. Not available with other Three offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Samsung DeX station promotion: Must pre-order Galaxy Note 8 by 14/09/2017. Claim from Samsung 30-60 days after pre-order & before 12/11/2017. Galaxy Note 8 device must be received and not returned. Full T&Cs apply. See Samsung.com/uk/note8dex.

100GB introductory price:

Introductory price on new 100GB tariff (same as our standard 30GB plan price) available to new and upgrading customers on selected 24 month handset plans and 12 month SIM-only plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

12GB for the price of 4GB:

12GB for the price of 4GB available to new and upgrading customers on selected 24 month handset plans and 12 month SIM-only plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

Samsung DeX station promotion:

Must pre-order Galaxy Note 8 by 14/09/2017. Claim from Samsung 30-60 days after pre-order & before 12/11/2017. Galaxy Note 8 device must be received and not returned. Full T&Cs apply. See Samsung.com/uk/note8dex.

Oxford Street Prize Giveaway

Love our Giraffe-amingo? We’ve 90 free gifts to give away. We’ll be sending a text message to select customers on 26th August 2017 inviting you to visit our Oxford Street store. Simply show the text message to a member of staff to claim your free gift. Available on a first come, first served basis. No cash alternative is available.

Note 8.

‘From’ price available as an introductory offer to new & upgrading customers on our 24 month 12GB data and all-you-can-eat minutes Advanced plan with Samsung Galaxy Note 8 at standard 4GB plan price. Standard plan pricing applies post-offer. Not available with other offers. Go Binge is available on selected services which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Additional content, such as adverts, may use regular data. Includes Dave and History only via TVPlayer. See Three.co.uk/go-binge/details for information. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

20GB for the price of 2GB

20GB for the price of 2GB available to new and upgrading customers on selected 24 month mobile broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

S8 & S8+ AND GEAR VR PROMOTION

SAMSUNG ELECTRONICS (UK) LIMITED S8 & S8+ AND GEAR VR PROMOTION TERMS AND CONDITIONS

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at http://www.samsung.com/uk/s8gearvr form part of the Terms and Conditions.


The Promoter

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).


Promotion Period

2. The Promotion will commence at 00:01 (BST) on 28 September 2017 and shall close at 23:59 (GMT) on 2 November 2017 (the “Promotion Period”).


Eligibility

3. To be eligible to participate in the Promotion you must be a resident (aged 18+) of, or a company registered in, the UK, Channel Islands, Isle of Man or Republic of Ireland (“Participant”). If you are an individual aged 17 years old or younger, an individual 18 years or older must agree to these Terms and Conditions and make the Claim (defined below) as a Participant on your behalf.

4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.

5. Network providers, retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant.


Offer

6. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S8 or S8 Plus (each a “Promotion Product”, together the “Promotion Products”) from a Participating Retailer shown in the table below (“Participating Retailer”) (whether the purchase is made in-store or online) during the Promotion Period and who receive and keep the Promotion Product may claim a Samsung Gear VR by redemption from the Promoter (the “Reward”).


Participating Retailers

The following network providers and retailers: Amazon.co.uk, Argos, Carphone Warehouse (UK and Ireland), EE, Eir, John Lewis, Littlewoods (UK and Ireland), O2, Tesco (UK and Ireland) Three (UK and Ireland), Virgin Mobile, Very, Vodafone Ireland) plus selected business and enterprise resellers, solutions providers and network operators. Participants must check with their reseller, solutions provider or network operator to establish whether they are a Participating Retailer before purchase.

7. A maximum of 250 rewards may be claimed per person, household or company during the Promotion Period with a maximum of one claim per Promotion Product purchased.

8. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion.

9. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the Reward.


Claims

10. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit http://www.samsung.com/uk/s8gearvr to complete the online claim form, upload proof of purchase of a Promotion Product and provide all other required information (a “Claim”).

11. Claims must be made between thirty (30) – sixty (60) days of purchase of a Promotion Product (the “Claim Period”). For example, if a Promotion Product is purchased on 2 November 2017, a Claim must be made between 1 December 2017 and 31 December 2017.

12. For the avoidance of doubt, the date of purchase counts as day one. Claims received outside the Claim Period will be marked as invalid and will not be accepted.

13. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter. Within two (2) days of Claiming Participants will be sent an email and SMS to confirm whether their Claim has been successful and validated (“Claim Validation”).

14. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at VR@samsungpromotions.claims or 0345 216 0130 (UK) and 015267996 (ROI) within thirty (30) days of a Claim being submitted.

15. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

16. Delivery of the Reward will be to the UK, Channel Islands, Isle of Man or Republic of Ireland postal addresses provided in the Claim within thirty (30) days of Claim Validation.

17. This Promotion is not redeemable with any other offer from the Promoter.

18. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

19. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

20. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

21. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling: 0345 216 0130 (UK) or 015267996 (ROI). The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.


Privacy and Data Protection

22. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

23. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.


General

24. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

25. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

26. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

27. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.

28. By participating in this Promotion Participants agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

29. The Promotion is governed by English law.

Wuntu 1GB free data terms and conditions

1.    Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

2.    Dates: The offer begins on 23rd October 2017 and ends at midnight on 23rd November 2017 (Offer Period).

3.    The Offer: 1GB additional data allowance on top of monthly allowance. Additional data allowance will be valid for one bill period, starting at the next billing cycle.

4.    Eligibility: Available to new and existing Three pay monthly contract customers who register and download the Wuntu app for the first time, during the Offer Period. All you can eat data, MBB and Business customers are excluded from the offer. Participants can only take advantage of the offer once.

5.    Other terms: Three reserves the right to hold void, cancel, remove or amend the offer at any time without notice.

SAMSUNG TRADE IN PROMOTION

Three is not responsible for AND DOES NOT ENDORSE OR SPONSOR this promotion, WHICH IS BEING RUN BY SAMSUNG ELECTONICS (UK) LIMITED (“PROMOTER”). Please review and comply with Samsung’s promotional terms and conditions below, which our outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, THE redemption page, or any CASH AWARDED IN CONNECTION  with the promotion and THREE excludes liability, to the fullest extent permitted by law for any loss or damage caused to the ENTRANTS OF THIS PROMOTION.

 

Please see the Samsung Trade-in Promotion Terms and Conditions which apply to this Promotion and Samsung’s Trade-in Website for more information.

Honor 9, Huawei P10 & P10 Plus & Mate 10 Pro GWP promo offer.

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

 

Promotion Period 

2. The Promotion will commence on 3 November 2017 and will close on 20 December 2017 (the “Promotion Period”).

 

Eligibility 

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

 

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

 

Offer 

5. Participants who purchase a new model of the Honor 9, Huawei P10/P10+, and Huawei Mate 10 Pro (“Eligible Device”) from Three (whether purchase is made in-store, online, or via call centre) within the Promotion Period are entitled to a Huawei Band 2 Pro (RRP £79.99) & 2 x £10 Love2Shop Gift Vouchers (each a “Gift” and together a “Gift Bundle”) free of charge, which will be provided/delivered together with the Eligible Device, subject to stock availability. 

 

6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

 

Other 

7. Delivery of the Gift Bundle (where applicable) will be to the UK only postal address provided by the Participant.

 

8. The Promotion is not available with any other offer.

 

9. If you return your Eligible Device, you must also return the Gift Bundle.

 

10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

 

11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

 

12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

 

13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

 

14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

 

15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

 

 

 

S8 & S8+ WIRELESS CHARGER PROMOTION

 

12GB for the price of 4GB available on our 24 month 12GB data and All-you-can-eat minutes Advanced plan with the Samsung Galaxy S8 or S8+. Free Samsung Convertible Wireless Charger (RRP £79.99) with any Samsung Galaxy S8 or S8+ purchased between 03.11.17 and 22.12.17, subject to stock availability. No cash alternative. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.


 

iPhone 12 month free Prize Draw 2017.

1. Promoter: 

The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").

 
2. Closing date: 
The Prize Draw will open at 08:01 on 3 November 2017 and close at 23:59 on 31 January 2017.
 
3. Eligibility:
The Prize Draw is free to enter and open to UK residents aged 18 or over (“Eligible Entrants”). The Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.
 
4. How to enter: 
To enter the Prize Draw, Eligible Entrants must:
 
a) purchase a new contract for a 24 month service plan with a brand new iPhone X device; and
 
b) on the same calendar day as their new iPhone X device is delivered or the next calendar day post-delivery (provided this falls before the closing date), insert their SIM into their new iPhone X device and connect and activate it to the Three network by turning it on.
 
Only one entry is permitted per Eligible Entrant.
 
5. Prize: 
Three (3) lucky winners will have 12 months of their monthly recurring charge for the specific plan purchased paid for by Three, which shall be applied to 12 monthly bills starting with the month following the date of notification to each winner. The same amount will continue to be paid by Three even if that winner changes plan within the relevant 12 month period, however that winning customer must pay any increase in the monthly recurring charge following their plan change. For the avoidance of doubt, each winner must still pay all upfront costs, all out-of-bundle costs (i.e. calls, texts, and data out of allowance), and contractual costs and charges other than the monthly recurring charge throughout the term of their contract. The monthly recurring charge will become payable by each winner after the relevant 12 month period.
 
6. Draw: 
The three (3) winners will be selected at random from the entries made by Eligible Entrants under independent supervision on 2017 and we will notify each winner as soon as possible afterwards provided they have paid their first bill in full.
 
7. Contacting the winner: 
Reasonable efforts will be made to contact each winner of the prize. If a winner cannot be successfully contacted, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the prize to another Eligible Entrant at random.  Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize. Each winner may be required to submit valid identification before receiving the Prize.
 
8. Other: 
The Prize is not transferable. No cash alternatives will be offered.  The Prize is subject to additional terms and conditions, including but not limited to, Three’s Terms for Service. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them.  We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No correspondence will be entered into.
 
9. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.
 
10. Each winner agrees to allow Three to use their name, general location and image for advertising and publicity purposes without additional remuneration.  
 
11. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to the winner arising out of or in connection with the prize.
 
12. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.
 
 

Black Friday 2017

Black Friday offers available between 23 November - 27 November 2017


Samsung S7 edge – Save £145.

Advertised saving based on purchase of our 24 month, 12GB data and All-you-can-eat minutes Advanced Plan with Samsung Galaxy S7 edge versus previous price 24.08.17- 22.11.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Huawei P10 Plus (launched 23rd March) – save £79.

Advertised saving based on purchase of our 24 month, 12GB data and All-you-can-eat minutes Advanced Plan with Huawei P10 Plus versus previous price 24.08.17 – 22.11.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

100GB SIM – just £20 per month.

Advertised price relates to our 12 month, 100GB SIM Only Advanced plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 7 100GB – save £78.

Advertised saving based on purchase of our of our 24 month, 100GB data and All-you-can-eat minutes Advanced Plan with iPhone 7 (32GB) versus previous price 23.08.17-15.09.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 8 – Just £45 per month.

Advertised saving based on purchase of our 24 month, 30GB data and All-you-can-eat minutes Essential Plan with iPhone 8. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in February that year.

Three App £1000 holiday voucher giveaway - Terms and Conditions 2017-18

1. Three (Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH) will select three (3) customers (aged 18+ and resident in the UK) who use the new and improved Three App (as set out below) between 12 December 2017 and 21 January 2018 will be awarded with a £1,000 Thomas Cook holiday voucher.

2. Simply download (if you haven’t already) and access the (new and improved) Three App from Google Play or the App Store and: (a) if you are a contract customer – click on your bills tab within the footer menu of the Three App; or (b) if you are a Pay As You Go customer - click on your notifications tab within the footer menu of the Three App.

3. The three lucky customers will be randomly chosen by Three on 22 January 2018 and notified by SMS shortly afterwards. If a winner cannot be successfully contacted after reasonable attempts, Three will select another customer to win the voucher. There is no cash alternative and the vouchers are non-transferable. It is the winner’s responsibility to comply with any Thomas Cook voucher T&Cs that apply, which are beyond Three’s control. Three is not responsible for Thomas Cook holidays.

4. If you’d rather not be selected to win a Prize, simply let us know by emailing ThreeOffersandRewards@three.co.uk with a subject line ‘NO HOLIDAY’ and remember to include your Three phone number, so we know who you are.

5. Draw: Winners will be selected at random by Three under independent supervision from the eligible entries on the week commencing 22nd January 2018.

6. Contacting winners: The three (3) x winners will be contacted by SMS between 29th January – 2nd February 2018. If a winner of a Prize cannot be successfully contacted, or does not claim the Prize within a reasonable time stated within the notification SMS, or is unable to comply with these terms and conditions, Three reserves the right at its election to offer the relevant Prize to another Eligible Entrant, chosen at random. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize.

7. Other: The Prizes are not transferable. No cash alternatives will be offered. The prizes may be subject to additional terms and conditions of Thomas Cook which are beyond Three’s control. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the promotion. No communications will be entered into by us regarding this.

8. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

9. The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image being used in any and all Three media.

10. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a Prize.

11.Entry signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time by updating them on three.co.uk/terms-conditions. These terms are governed by English law.

Winter sale

Save £240: Available to new & upgrading customers on our 24 month All-you-can-eat data and All-you-can-eat minutes Advanced plan with iPhone 8 & 8 Plus, Samsung S8 & S8 Plus, Huawei Mate 10 Pro & P10, Sony XZ Premium. Save £10 per month over the 24 month term versus previous plan price sold between 01/12/17 – 20/12/17. No cash alternative. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Save £144: Available to new & upgrading customers on our 24 month 100GB data and All-you-can-eat minutes Advanced plan with iPhone 8 & 8 Plus, Samsung S8 & S8 Plus, Huawei Mate 10 Pro & P10, Sony X2 Premium. Save £6 per month over the 24 month term versus previous plan price sold between 01/12/17 – 20/12/17. No cash alternative. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Mobile Broadband 20GB for the price of 10GB

Available to new & upgrading customers on selected mobile broadband plans. Not available with other offers. Price includes £5 discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.


Samsung Tickets On Us

Promoter: Samsung Electronics (UK) Limited.

Tickets are subject to availability on a first come first served basis. UK residents (18+). Purchase a new Samsung Galaxy S8, S8+ or Note 8 from Three by 18.02.18.

Claim online by 25.02.18 via the Samsung Members App. After registration tickets must be selected by 04.03.18. Maximum one claim per person.

See www.samsung.com/uk/unboxyourtickets/terms for full T&Cs.

Free Sony headset.

Promoter: Sony Mobile Communications AB of 221 88 Lund, Sweden. Available via redemption only to new and upgrading customers who purchase a new Sony Xperia XA2 from Three between 01/02/18 and 25/02/18.

Eligible customers must receive and not return their handset and submit a valid claim here at least 14 days after purchase and within 01/03/18 and 29/03/18.

Limited stock availability: first 1,000 eligible customers who successfully redeem will receive a pair of Sony h.ear in 2 Wireless (WI-H700) headphones within 28 days of verified claim.

While stocks last. 18+. Proof of purchase required. No cash alternative. See here for full T&Cs.

Free Honor Sports Bluetooth Headset.

Free Honor Sports Bluetooth headset available to new and upgrading customers who purchase a new Honor 7x or Honor 9 between 01/02/18 and 31/03/18.

Subject to availability. Eligible customers must receive and not return their device. One claim per qualifying purchase. Subject to availability and while stocks last.

Huawei £100 cashback offer.

Promoter is Huawei Technologies (UK) Co., Ltd. Available on purchases of a new Huawei Mate 10 Pro (“Promotion Product”) from Three (excluding business) between 01/02/18 and 04/03/18 (“Qualifying Purchase”).

Eligible customers must receive and not return their Promotion Product within 14 days of date of purchase, submit a valid claim at huaweipromo.co.uk (“Website”) between 14 – 45 days after purchase and provide proof of purchase.

One claim per Qualifying Purchase (max. two claims per person). Promotion Products are subject to availability, while stocks last. Cashback sent via bank transfer within 30 days of verified claim. See Website for full T&Cs.

Free Huawei MediaPad.

Free Huawei MediaPad T3 7 inch tablet (16GB capacity) available to new and upgrading customers who purchase a new Huawei Mate 10 Pro or Huawei P10 between 01/02/18 and 31/03/18. Subject to availability & while stocks last. No cash alternative.

iPhone X Online Offer (Save £190);

Available to new & upgrading customers who take out a 24 month 100GB data and All-you-can-eat minutes Advanced Plan with iPhone X (64GB capacity) online between 00:01GMT on 09/02/18 and 23:59 GMT on 12/02/18. Available online only. Save £190 versus previous plan pricing sold online between 12/01/18 – 08/02/18 over 24 month term (was £79 upfront, £75 a month / now £129 upfront / £65 a month). Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Honor 9 GWP promo offer for Upgrading Customers.

Promoter 1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period 2. The Promotion will commence on 9 February 2018 and will close on the 31 March 2018 (the “Promotion Period”).

Eligibility 3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

Offer 5. Customers who are upgrading to any 24 month plan with the Honor 9 in store or via telephone within the Promotion Period are entitled to a Huawei Band 2 Pro (RRP £79.99) free of charge, which will be provided/delivered together with the Eligible Device, subject to stock availability.

6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

Other 7. Delivery of the Gift Bundle (where applicable) will be to the UK only postal address provided by the Participant.

8. The Promotion is not available with any other offer.

9. If you return your Eligible Device, you must also return the Gift Bundle.

10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy J3 2017 – save £168

Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the Samsung Galaxy J3 (2017). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £19 upfront & £24/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Galaxy S8 – save £312

Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the Samsung Galaxy S8. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £79 upfront, £48/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

12 month 30GB data SIM-Only Advanced plan

Available to new & upgrading customers who purchase our 12 month 30GB data and All-you-can-eat minutes Advanced SIM-Only Plan. Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

Apple iPhone 7 (32GB capacity) – save £360

Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the iPhone 7 (32GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £49 upfront, £49/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Honor 9 – save £144

Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the Honor 9. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18. Offer ends 19/02/2018. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Apple iPhone SE (32GB capacity) – save £192

Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the iPhone SE (32GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18. Offer ends 19/02/2018. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Razer Phone – save £192

Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the Razer Phone. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £49 upfront, £38/month). Offer ends 23:59 on 25/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Apple iPhone 8 (64GB capacity) – save £312

Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the iPhone 8 (64GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £79 upfront, £57/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Netflix

1. Promoter: The Promoter is Hutchison 3G UK Limited of Star House,20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

2. Promotion: The “12 months’ Netflix on us” is scheduled to run from 25th February to 31st May 2018, (the “Promotion Period”), although Three reserves the right to withdraw it any time for new purchases. Three customers who sign up to or upgrade onto a new 24 month handset Advanced plan with 12GB data or above with a Samsung S8, S8+, Note 8, S9 or S9+, in store, online or on the telephone in the Promotion Period will be entitled claim a credit value of £95.88 (£7.99 standard subscription multiplied by 12 months), on their Netflix account. Credit available to both customers who are new to Netflix or those who already have a Netflix account.

How it works: Approximately 5 days after the contract start date and provided the handset hasn’t been returned and the customer has not changed their tariff they shall receive a link by SMS which will enable them to redeem this offer. The customer must click on the link within 90 days from receipt of the SMS, (the redemption period). Clicking on the link will take the customer to a page where they will be validated. Three will use check eligibility and set up a unique link through to Netflix. When the eligible customer is redirected to Netflix they will be able to redeem the credit value against either a new or existing Netflix account. Credit value of £95.88 will be applied to an eligible customers Netflix account. After the £95.88 credit has been exhausted, the customer will continue paying the then current monthly fee for the relevant Netflix Service price plan unless a cancellation is requested to Netflix by the customer giving 1 months’ notice. Existing Netflix Customers will continue paying the then current monthly fee using the payment method they had already selected; for new Netflix customers the monthly fee will be charged to their Three bill or another payment method.

3. A Netflix compatible device and broadband Internet connection are required to watch instantly. Offer is not redeemable or refundable for cash, subject to applicable law, and cannot be exchanged for Netflix gift subscriptions. You may apply the value of the offer to a different streaming plan. Exchanges in this manner may alter the duration of the offer. Netflix Service price plans subject to change. See www.netflix.com/termsofuse

4. This offer is only open to UK residents who are 18 years old or over.

5. Limited customer data, such as your phone and account number, will be securely held on Hutchinson Group systems to manage the promotion. The data will be held for the duration of the promotion. If you are a new Netflix customer and continue your Netflix subscription after the promotional period your data will be held post the promotion, in order to be charged via your Three bill. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk/terms

6. This promotion may be used in conjunction with Three’s Refer a friend promotion – see full terms and conditions at http://www.three.co.uk/terms-conditions/refer-a-friend to UK residents who are 18 years old or over.

7. The promotion may be withdrawn, amended or extended, at any time without notice. If the promotion is withdrawn, any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured.

8. Any issues relating to Netflix services should be directed to Netflix.

9. If you change your tariff (i.e. downgrade below a 12 GB data plan) within the first year, you will no longer be eligible for the Netflix credit.

10. For further information see our Frequently Asked Questions

iPhone 100GB for 30GB promotion.

'From’ price available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat Advanced plans with iPhone 8 at standard 30GB price. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone SE 2GB for 1GB.

Available to new & upgrading customers on our 24 month 2GB data and all-you-can-eat minutes Essential plan with iPhone SE at standard 1GB price. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung 100GB for 30GB promotion.

‘From’ price available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat Advanced plans with selected Samsung Devices at standard 30GB price. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Huawei 100GB for 30GB.

100GB for 30GB Available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat minutes Advanced plan with Huawei P10 or Mate 10 Pro at standard 30GB price. ‘From’ price available with Huawei P10. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Free Moleskine Smart Writing Set.

Free Moleskine Smart Writing Set available to existing customers who receive our promotional email offer and take out an additional contract with Huawei Mate 10 Pro. Subject to availability on a first come first served basis.

While stocks last – only 500 available. Must receive and not return handset. One per person. No cash alternative. Not available with other offers.

Sony Xperia XZ2 PlayStation® Pre-Order Offer

1. Promoter The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

2. Promotion Period The Promotion will commence on 16 March 2018 and will close on 23:59 on 5 April 2018 (the “Promotion Period”).

3. Eligibility To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

5. Offer New or upgrading Customers who pre-order a new Sony Xperia XZ2 on a 24 month plan, online within the Promotion Period, or in-store or over the phone within business operating hours during the Promotion Period, are entitled to a choice of either a free Sony PS4 500gb console and Gran Turismo game bundle OR a Sony VR headset (together “the Gifts”/ individually, ”the Gift”), which will be provided/delivered together with the Eligible Device.

6. Stock Limitation Only 500 items of each of the Gifts are available. Customers will only be eligible for a Gift whilst stocks last. Should a customer’s nominated Gift not be available, but the above other Gift is still available, the Customer will be given the option to accept the above other Gift.

7. Miscellaneous Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.

8. The Promotion is not available with any other offer. Only one Gift per Participant. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

9. If you return your Eligible Device, you must also return the Gift Bundle.

10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift.

15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Easter Flash Sale.

Available to new & upgrading customers who purchase selected plans between 28/03/2018 – 05/04/2018. Listed savings versus previous plan pricing sold between 09/03/18 – 27/03/18 over minimum 12 or 24 month term. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

T&Cs – Huawei P20 & Pro GWP Offer

Promoter: Huawei Technologies (UK) Co., Ltd. New and upgrading customers who Pre-order by 23:59 5th April 2018 and complete the Purchase by 23:59 3rd May 2018 of a Huawei P20 Pro or Huawei P20 with a 24 month contract ('Qualifying Product') in-store, online or call centre sales and who complete and submit a valid claim (including proof of pre-order and purchase) at www.huaweipromo.co.uk/p20bose between 20th April and 23:59 on 19th May 2018 will be entitled to claim a Bose® QC®35 wireless headphones II in black (‘Bose Headphones’). Consumers who return their Qualifying Product within 14 days of date of purchase will not be eligible to claim. One set of Bose Headphones per pre-order and purchase of a Qualifying Product. Qualifying Products and Bose Headphones are subject to availability, while stocks last. Bose Headphones will be posted to a UK address within 30 days of verified claim. See www.huaweipromo.co.uk/p20bose for full T&Cs.

PlayStation Plus Terms & Conditions.

Gran Turismo™ Sport ©2017 Sony Interactive Entertainment Inc. Published by Sony Interactive Entertainment Europe. Developed by Polyphony Digital Inc. “Polyphony Digital logo”, “Gran Turismo” and “GT” are trademarks of Sony Interactive Entertainment Inc., “PlayStation” and “DUALSHOCK”, are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

“Sony” is a registered trademark of Sony Corporation. All rights reserved. All titles, content, publisher names, trademarks, artwork, and associated imagery are trademarks and/or copyright material of their respective owners. Game/console/ PS4™ Vertical Stand not included. PlayStation®Plus 12 month subscription offer is available upon purchase of: XZ2, XZ2 Compact, XZ1, XZ1 Compact and XZ Premium from 5th April 2018 to 30th June 2018.

To participate and claim your PlayStation®Plus subscription you must access this offer via Xperia Lounge. All claims for PlayStation®Plus subscription must be made by 27 July 2018. Available in UK & Ireland. For full T&Cs please visit xperiaplaystationplus.co.uk. Use of Remote Play requires a PS4™ system, DUALSHOCK®4 wireless controller, Sony Entertainment Network account and high-speed internet connection with upload and download speeds of at least 15 Mbps. Use of your home WiFi is recommended. Some games do not support Remote Play.

PlayStation®Plus subscription only available to Sony Entertainment Network (SEN) account holders with access to PlayStation®Store and high-speed internet. PlayStation™Network (PSN), PS Store and PS Plus subject to terms of use and country and language restrictions; PS Plus content and services vary by subscriber age. Users must be 7 years or older and users under 18 require parental consent. Service availability is not guaranteed. Online features of specific games may be withdrawn on reasonable notice - eu.playstation.com/gameservers.

Approved payment method details required. PS Plus subscription is an ongoing subscription with a recurring subscription fee which is deducted from the user’s wallet (at the then current PS Store price). You can cancel your subscription at any time so that your subscription will expire at the end of the then current year. This will stop future payments of the subscription fees but you will not receive a refund for payments already made. Full terms apply: PSN Terms of Service at eu.playstation.com/legal.

Mobile Broadband 10GB for the price of 2GB

10GB for the price of 2GB available to new & upgrading customers on selected mobile broadband plans. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Honor 10 Gift-with-purchase promotional offer

Promotional offer: New and upgrading customers who purchase a new Honor 10 from Three between 17.05.18 and 30.08.18 will receive one pair of Honor Sports Bluetooth Headphones. 3,000 headphones available. 18+. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

SIM Offer (12GB for 8GB).

12GB Advanced plan available for same price as 8GB plan sold 4 May to date. Ends 5 July. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Only on Three can anyone get a Go Binge plan to enjoy Snapchat without using up data. Must have regular data. Excludes ‘Discover’ content. See three.co.uk/terms-conditions/Go-Binge/details.

Samsung range 100GB.

Offer available 14th June - 9th August. From price advertised with the Samsung Galaxy S8 plan over 24 month term. Advertised savings over 24 month term versus previous plan prices sold between 4th May - 13th June and includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Huawei Mate 10 Pro Gift With Purchase

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period

2. This Promotion will start on 29.06.18 and will end on the later of 30.08.18 or until the Gift Bundles run out (availability is limited to 1800 units) (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

Offer

5. Participants who purchase and don’t return a new Huawei Mate 10 Pro (“Eligible Device”) from a Three store within the Promotion Period are entitled to a £60 worth of Love to Shop vouchers and a Huawei Fitness Band to be collected in store with the Eligible Device (each a “Gift” and together a “Gift Bundle”), subject to stock availability (1800 Gift Bundles are available).

6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

Other

7. The Gift Bundle must be collected in-store.

8. The Promotion is not available with any other offer.

9. If you return your Eligible Device, you must also return the Gift Bundle.

10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei Mate 10 Pro Gift With Purchase (Business Account)

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period

2. This Promotion will start on 29.06.18 and will end on the later of 30.08.18 or until the Gifts run out (availability is limited to 399 units) (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

Offer

5. Participants who purchase and don’t return a new Huawei Mate 10 Pro on a business account by phoning the Three Contact Centre (“Eligible Device”) within the Promotion Period are entitled to Moleskine smart pad, which will be delivered to the address provided by the Participant together with the Eligible Device, subject to stock availability (399 Gifts are available). Further information about Three’s business plans and Contact Centre details are set out at http://www.three.co.uk/business-mobiles and https://www.three.co.uk/support/Contact-Us#purchase

6. Only one Gift per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

Other

7. Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.

8. The Promotion is not available with any other offer.

9. If you return your Eligible Device, you must also return the Gift.

10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift.

15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Huawei P20 Pro 8GB for 4GB offer

Offer available 06.07.18 – 17.08.18 to new & upgrading customers who purchase selected 24 month plans with the Huawei P20 Pro. Advertised savings over 24 month term versus previous plan prices sold between 11.05.18-05.07.18. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Terms and Conditions for Samsung S7 Trade-In via a Three Retail Store

1.  The Samsung S7 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us”).

2.  Dates: The Promotion opens on 6 July 2018 and ends on 8 August 2018 (the “Promotion Period”).

Promotion Details

3.  Subject to meeting the conditions of paragraphs 6 - 17 (“Your Device”) new customers and existing Three customers who trade in one of the following devices in a participating Three store:

i)  Samsung Galaxy S7 G930F (32GB);

ii)  Samsung Galaxy S7 G930F (64GB);

iii)  Samsung Galaxy S7 G930FD (64GB);

iv)  Samsung Galaxy S7 Edge G935F (32GB);

v) Samsung Galaxy S7 Edge G935F (64GB);

vi)  Samsung Galaxy S7 Edge G935FD (128GB); or

vii)  Samsung Galaxy S7 Edge G935FD (32GB) Duos

 

, (each a “Trade In Device”) will receive a £250 trade-in instant reward in-store gift card (the “Card”).

 

The Trade In Instant Reward Card
 

4.  The Card can only be used in participating Three retail stores in the UK.

 

5.  The value of the Card can be applied to the following:

 

A)  The up-front cost of a Samsung Galaxy S8, S8 Plus, S9 or S9 Plus (each a “Qualifying Device”) on one of the following tariffs.

Plan

 

Samsung Galaxy S8

Samsung Galaxy S8 Plus

Samsung Galaxy S9

Samsung Galaxy S9 Plus

All plans listed are for a 24-month term and include ‘all you can eat’ minutes.

All-You-Can-Eat-Data

£250 up front

£43 monthly

£250 up front

£47 monthly

£250 up front

£46 monthly

£250 up front

£51 monthly

100GB

£250 up front

£38 monthly

£250 up front

£42 monthly

£250 up front

£41 monthly

£250 up front

£46 monthly

30GB

£250 up fro0nt

£42 monthly

£250 up front

£46 monthly

£250 up front

£45 monthly

£250 up front

£50 monthly

12GB

£250 up front

£38 monthly

£250 up front

£42 monthly

£250 up front

£41 monthly

£250 up front

£46 monthly

8GB

£250 up front

£36 monthly

£250 up front

£40 monthly

£250 up front

£39 monthly

£250 up front

£44 monthly

4GB

£250 up front

£33 monthly

£250 up front

£37 monthly

£250 up front

£36 monthly

£250 up front

£41 monthly

 

For the avoidance of doubt, using the Card means you will pay no up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.

OR

B)  The up-front cost of a Samsung Galaxy S8, S8 Plus, S9 or S9 Plus (each a “Qualifying Device”) on one of the following tariffs for customers who take out an additional plan on a Qualifying Device.

Plan

 

Samsung Galaxy S8

Samsung Galaxy S8 Plus

Samsung Galaxy S9

Samsung Galaxy S9 Plus

All plans are for a 24-month term and include ‘all you can eat’ minutes

All-You-Can-Eat-Data

£250 up front

£40 monthly

£250 up front

£44 monthly

£250 up front

£43 monthly

£250 up front

£48 monthly

100GB

£250 up front

£35 monthly

£250 up front

£39 monthly

£250 up front

£38 monthly

£250 up front

£46 monthly

30GB

£250 up front

£39 monthly

£250 up front

£43 monthly

£250 up front

£42 monthly

£250 up front

£50 monthly

12GB

£250 up front

£35 monthly

£250 up front

£39 monthly

£250 up front

£38 monthly

£250 up front

£46 monthly

8GB

£250 up front

£33 monthly

£250 up front

£37 monthly

£250 up front

£36 monthly

£250 up front

£44 monthly

4GB

£250 up front

£30 monthly

£250 up front

£34 monthly

£250 up front

£33 monthly

£250 up front

£41 monthly

 

For the avoidance of doubt, using the Card means you will pay no up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.

OR

C)  If you do not decide to apply value of the Card to the up-front cost of any of the tariffs in the tables 5A or 5B above, you may use the £250 in-store credit to pay the up-front cost of any alternative tariffs that apply to a Qualifying Device during the Promotion Period. This value will be deducted from the Card balance and the remaining balance can be used as in-store credit. You may also use the balance to pay an early upgrade fee (if you are an existing Three customer). For the avoidance of doubt, the remainder of the funds may not be used to pay any of the monthly recurring charge.

 

6.  Any refunds are subject to the contract you take out with Three for a Qualifying Device. If your device is determined to be faulty and you elect not to swap this for a new Qualifying Device you will not be entitled to receive the full £250 back as cash or in-store credit, your Card will be credited with the market value of your Trade-In Device at the value determined on www.three.co.uk/trade-in.

 

7.  The Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Card is lost, stolen or damaged.


Your device

8.  Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in-store employee of Three and may include (but is not limited to) the following defects:

 

a)      An inability to power on or off;

b)      External or internal liquid damage;

c)      Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d)      A screen which does not work or is not in-tact;

e)      An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f)       Any other damage which materially affects the appearance or functionality of a Trade-In Device.

    
Any Trade-In Device must be original and meet the manufacturer’s original specifications.

9.  You must own all rights, title and interests in any device that you trade-in. We may ask for proof of ownership.

10.  Ownership of the device will pass to Three when your device is accepted for trade-in in a Three Retail Store. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Redeem”).

11.  You are responsible for cancelling any air-time or other usage contract linked to any such device. Three and Redeem are not responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).

12.  Please remove SIM cards and SD cards before trading in your device. Any SIM cards or SD cards received by Three or Redeem will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Three and Redeem accept no liability in the event that any device which is received by Three containing a SIM card or SD card is lost in transit.

13.  Please ensure all personal data is removed from the device before trading in your phone. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Three and Redeem will not accept responsibility for the security, protection, confidentiality or use of such data. By trading in your device to Three and Redeem, you agree to release Three and Redeem from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device.

14.  Where applicable, we recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can generally be found at the back of your phone under the battery or by typing in *#06#.

15.  If you have a PIN or Password on your device you should remove this before trading-in. Each device should match the make and model stated when registering your order in store.

16.  Should your order contain a device that Redeem is unable to process (e.g. because of activation lock not being removed) Redeem (or Three on behalf of Redeem) will, where possible, endeavour to notify you of a remedy that might allow Three (on behalf of Redeem) to successfully process your device. If after a period of 48 hours from any such notification Three has received no reply from you, Three reserves the right to take such legal or other collection action it deems necessary to recover the amount paid to you for such device. Any stolen, blocked, counterfeit or fake devices will be held by Redeem and reported to the police and Redeem (or Three on behalf of Redeem) may take any further action they deem necessary in such event to recover the amount paid to you for such device.

17.  In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device shall be eligible for the normal in-store trade in program which is operated by Redeem and is subject to the terms & conditions set out in https://www.threetradein.co.uk/terms.aspx. You will receive store credit in the amount of the market value of the device determined by the www.threetradein.co.uk website. This valuation is calculated by Redeem and Redeem will have the final decision on matters of valuation.

18.  The criteria used to value phones is based on numerous factors including changes in market value, functionality, grading and condition. Redeem may change the way in which it values devices from time to time and prices offered by Redeem are subject to change at any time without notice. Such changes are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of the phone may vary depending on whether your phone can be reused, resold or recycled.


General

19.  Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

20.  If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

21.  These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

 

T&Cs – Huawei P20 & Pro GWP Offer

Huawei Free Headphones: Offer available to customers who purchase but don't return a Huawei P20 Pro between 18.07.18 - 16.08.18., promoted by Huawei Technologies (UK) Co., Ltd. Advertised price over 24 month term and includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 8 (64GB capacity) - Save £390

Offer available 27.08.18 – 18.08.18 with the iPhone 8 (64GB) on our All-You-Can-Eat data Advanced Plan. Save £390 versus the previous plan price for the iPhone 8 (64GB) on the All-You-Can-Eat data Advanced Plan sold between 06.07.18 – 26.07.18 (was £79 up front, £60 per month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Tab A Flash Sale.

40GB for the price of 15GB on our 24 month Mobile Broadband Plan with the Samsung Tab A. Offer ends on 09.08.18. Price includes £5 monthly discount for paying via a recurring method such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Mobile Broadband Flash Sale.

40GB for the price of 15GB on selected 24 month Mobile Broadband Plans until 09.08.18. Price includes £5 monthly discount for paying via a recurring method such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Note9 Pre-Order:

Pre-order and purchase any 24 month plan with the Samsung Galaxy Note 9 between 10/08/2018 and 23/08/2018 to be eligible to receive the device on 24/08/2018, subject to stock availability.

easyJet Holidays £150 Voucher Promotion

Three is proud to partner with easyJet Holidays to enable eligible Three customers to receive a £150 easyJet Holidays voucher (a “Voucher”) to be used on an easyJet Holiday advertised on www.easyjet.com/en/holidays.   which costs:

  1. £800 or more in total; OR
  2. Less than £800, but with a minimum stay of three nights for a minimum of two people.

The terms and conditions for this promotion are set out below together with details on how to use your voucher. For further information see www.three.co.uk/go-roam/easyjetholiday

  1. Promoter: The easyJet Holidays £150 Voucher promotion (the “Promotion”) is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”, “We” or “Us”).

Holiday Provider:  The easyJet Holidays service is provided by the company HotelOpia S.L.U. t/a easyJet Holidays, with registered office Complex Mirall Balears, Camí de Son Fangos, 100; Torre A, 5na planta, Mallorca, Spain (with licence number BAL-481 M/D) (“easyJet holidays”).

  1. Dates: This Promotion will run from 10 August 2018 at 00:00 GMT subject to paragraph 8 and subject to Voucher availability (the “Promotion Period”).
  2. Eligibility: To enter this Promotion you must be an “Eligible Customer” being:
  3. a) a UK resident;
  4. b) 18 years or over; and
  5. c) a new or existing Three customer who, within the Promotion Period, signs up to, upgrades, or takes out an additional contract for any 24 month Contract Handset Plan with 12GB data or more (a “Qualifying Plan”). This Promotion is applicable to purchases of a Qualifying Plan in Three Stores, online at three.co.uk or via a Three Contact Centre.

If you are a Mobile Broadband or Pay-As-You-Go customer you are not eligible for this Promotion.

If you return your device or cancel your Qualifying Plan you will not be eligible for this Promotion.

  1. What you Will Receive

Provided you are an Eligible Customer, We will send you an electronic Voucher via SMS within 35 days of purchasing a Qualifying Plan.

  1. How to Claim

Using your Voucher to claim your reward is simple. Once you receive your Voucher visit www.easyjet.com/en/holidays to view available holidays. The Voucher can be applied as a discount to any holiday with a minimum value of £800 or an easyJet holiday with a value of less than £800 but with minimum stay of three nights for a minimum of two people. Once you have selected your holiday call easyJet travel specialists on 02034 990458 and quote your Voucher code (calls cost the same as a local call. Lines are open 10am to 8pm Monday to Friday, and 10am to 5pm Saturday and Sunday. Your Voucher will expire 6 months after receiving your Voucher from Us.  For further details see www.three.co.uk/go-roam/easyjetholiday

  1. Exclusions and Limitations

The following exclusions and limitations apply to this Promotion:

  • The Voucher is personal to you and is not transferable.
  • You must be one of the passengers travelling on the easyJet holiday
  • The Voucher must be redeemed within 6 months of date of receipt.
  • The Voucher can only redeemed by telephone and not online.
  • Only one Voucher per customer.
  • Only one holiday may be booked per Voucher.
  • You must purchase a holiday on easyjet.com/en/holidays which meets the minimum spend value of £800 or, if the value is less than £800, meets the minimum duration of 3 nights for a minimum of two people.
  • The Voucher cannot be applied to the value of a standalone easyJet flight, or a flight with additional extras, it can only be used to book a package holiday on easyjet.com/en/holidays
  • This Voucher cannot be used in conjunction with any other voucher or promo code offer.
  • Your Voucher cannot be used on any pre-existing bookings made with easyJet Holidays prior to becoming an Eligible Customer.
  • Your Voucher cannot be used to pay a deposit on any easyJet holiday.
  • It is not possible to use the Voucher for bookings less than 2 days from date of travel.

Any booking of an easyJet holiday is subject to easyJet Holidays’ terms and conditions which can be accessed from www.easyjet.com/en/holidays and are beyond Three’s control. Please ensure that you have read and understood these terms prior to booking. easyJet’s holidays are ATOL protected. Prices of holidays are subject to change – your Voucher will be applied as a discount to the advertised price at the time you complete your booking (prices cannot be held in the event you are unable to complete your booking). Such price changes are at the discretion of easyJet  Holidays and are outside of Three’s control.

  1. Your Data

Three respects your personal information and has designed this Promotion to keep your information secure.

Three will use your data in line with our privacy policy – which can be found at contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.  In particular for this Promotion, Three and easyJet Holidays will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious activity.

Upon making a Qualifying Purchase, you will be providing Three with personal details. Three is the data controller of this personal information. Three reserves the right to transfer information to easyJet Holidays who will process this information on Three’s behalf solely to check your eligibility. Information processed by easyJet Holidays will be done in accordance with their privacy policy which can be found at https://www.easyjet.com/en/policy/privacy-promise  

 

General

  1. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. If the promotion is withdrawn any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured. No cash alternatives are available.
  2. EasyJet Holidays is solely responsible for providing you with the EasyJet Holidays services. Any bookings made are subject to easyJet Holidays standard terms and conditions. Any issues or complaints relating to the easyJet Holiday service should be directed to easyJet Holidays at 02034 990458 or www.easyJet.com/en/help/contact. Any issues relating to your Voucher or these terms and conditions should be directed to Three’s customer service team at 333, or 0333 338 1003.
  3. All third party terms and conditions relating to this Promotion and easyJet’s holiday service are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure to abide by such terms or any modifications to such terms) applicable to this Promotion.
  4. Three cannot accept responsibility for entries or Vouchers lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any Eligible Customer in relation to this Promotion, the use of the Voucher or the use of any holidays booked using the Voucher. EasyJet Holidays are responsible for fulfilling the redemption of the Voucher as well as providing the EasyJet holiday service.
  5. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.
  6. For further information see our Frequently Asked Questions at www.three.co.uk/go-roam/easyjetholiday.

 

30GB for the price of 12GB:

Available on our 30GB plans with selected Samsung Galaxy handsets from 10/08/2018. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Ask in-store for details.

iPhone 8 Save £390. From 10th August:

Offer available 27.07.18 – 18.08.18 with the iPhone 8 (64GB) on our All-You-Can-Eat data Advanced Plan. Save £390 versus the previous plan price for the iPhone 8 (64GB) on the All-You-Can-Eat data Advanced Plan sold between 06.07.18 – 26.07.18 (was £79 up front, £60 per month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Upgrade to Hands Free with easyJet on selected plans. See three.co.uk/go-roam/easyjet .

Mobile Broadband 20GB for 10GB:

20GB for the price of 10GB on our 24 month Mobile Broadband Plan with selected devices and SIM Only plans.. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone range - save up to £504

Save on selected 24 month plans with iPhone handsets. Save £504 over 24 month term on our all-you-can-eat data Advanced Plan with iPhone X (256GB) (was £79 upfront, £85/month / now £79 upfront, £64/month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. £150 easyJet holiday voucher can be used for an easyJet package holiday of £800 minimum spend or at least a 3 night break for two people. One voucher per purchase, cannot be used for flights only, SMS voucher will be sent within 35 days of purchase, must be redeemed within 6 months of receipt of SMS. Bookings by phone only. ATOL protected. See here for terms.

Samsung range - save up to £462

Save on selected 24 month plans with Samsung handsets. Save £462 over 24 month term on our all-you-can-eat data Advanced Plan with Samsung Galaxy S8 (was £79 upfront, £56/month / now £49 upfront, £38/month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. £150 easyJet holiday voucher can be used for an easyJet package holiday of £800 minimum spend or at least a 3 night break for two people. One voucher per purchase, cannot be used for flights only, SMS voucher will be sent within 35 days of purchase, must be redeemed within 6 months of receipt of SMS. Bookings by phone only. ATOL protected. Terms apply. See here for terms.

iPhone £1,000 easyJet holiday voucher Prize Draw 2018.

1. Promoter
The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").
2. Closing date
The Prize Draw will open at 08:01 on 21/09/2018 and close at 23:59 on 30/11/2018.

 

3. Eligibility:
The Prize Draw is free to enter and open to UK residents aged 18 or over. The Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

4. How to enter
To enter the Prize Draw, eligible customers:

a) must purchase a new contract for a 24 month service plan with a brand new iPhone XS, iPhone XS Max or iPhone XR; and

b) on the same calendar day as their new iPhone device is delivered or the next calendar day post-delivery (provided this falls before the closing date), insert their SIM into their new iPhone device and connect and activate it to the Three network by turning it on.

Only one entry is permitted per person.
If you’d rather not be selected to win a Prize, simply let us know by emailing ThreeOffersandRewards@three.co.uk with a subject line ‘NO VOUCHER’ and remember to include your name and Three phone number, so we know who you are.
5. Prizes: Six (6) lucky customers will each win a £1,000 easyJet holiday voucher.

6. Draw: The six (6) winners will be selected at random from the entries in December 2018 and notified shortly afterwards provided they have paid their first bill in full and on time.

7. Contacting the winner: Reasonable efforts will be made to contact each winner of a Prize. If a winner cannot be successfully contacted, does not claim their Prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the Prize to another eligible customer selected at random from the remaining entries. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize. Each winner may be required to submit valid identification before receiving the Prize.

8. Other: The Prizes are not transferable. No cash alternatives will be offered. The Prizes may be subject to additional terms and conditions, including the Hotelopia SLU (trading as easyJet holidays) terms and conditions applicable to the easyJet holiday vouchers, which are beyond Three’s control. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No correspondence will be entered into.

9. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

10. The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image being used in any and all Three media.

11. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to the winner arising out of or in connection with the prize.

12. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time by updating them on three.co.uk/terms-conditions. These terms are governed by English law.

iPhone 7 and 7 Plus 200 Trade-in and easyJet

Trade-in your fully functional iPhone 7 or 7 Plus between 14/09/18 – 15/10/18 and upgrade to a selected 24 month plan with iPhone XS or iPhone XS Max to receive up to £200 by bank transfer (for online and telesales upgrades) or a Three gift card worth up to £200 (for in-store upgrades).

 £150 easyJet holiday voucher available on selected 24 month handset plans with 12GB+ data. £800 minimum spend or a 3 night break for two people required. One voucher per purchase, SMS voucher will be sent within 35 days of purchase, must be redeemed within 6 months of receipt of SMS. Booking by phone only. ATOL protected. Terms apply. See Three.co.uk/go-roam/easyjetholiday. See here for terms.

Google Pixel YouTube Promotion

This promotion is solely governed by Google Commerce Limited and is in no way endorsed or sponsored by Three. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to this promotion, which are beyond Three's control.


This YouTube Music Premium 6-month extended free trial offer is only open to residents of Great Britain who activate a Pixel 3 before 31 December 2018. Offer only available to customers who are not current YouTube Premium, YouTube Music Premium or Google Play Music subscribers, have not been YouTube Premium, YouTube Music Premium, YouTube Red, or Google Play Music subscribers nor participated in a YouTube Red or Google Play Music trial before.


Offer must be redeemed by 31 January 2019. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. At the end of the trial period, you will be automatically charged the standard subscription price, currently £9.99 per month. You can cancel your trial at no charge at any time before the trial is over. Offer requires a Google account. Full terms here Promoter: Google Commerce Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Huawei Mate 20 Pro GWP Bundle

This promotion is solely governed by Huawei Technologies (UK) Co., Ltd. and is in no way endorsed or sponsored by Three. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to this promotion, which are beyond Three's control.

Promoter is Huawei Technologies (UK) Co., Ltd. Consumers who pre-order a HUAWEI Mate 20 Pro (a ‘Qualifying Product’) by 23:59, 25 October 2018, from a qualifying retailer (see Website for details) may submit a valid claim (including substantiation) at www.huaweipromo.co.uk/Mate20Propreorder (‘Website’) between 8 November and 8 December 2018 to claim a gift bundle containing 1x Huawei Watch GT in black and 1x Huawei Wireless Charger in white (‘Gift Bundle’).

Consumers who cancel their pre-order or return their Qualifying Product within 14 days of date of purchase will not be eligible to claim. Limited to one claim per consumer (for business customers, see terms on Website). The Gift Bundle is subject to availability. The Gift Bundle will be delivered to an address in the UK, Isle of Man, Jersey or Guernsey within 30 days of a verified claim. See Website for full terms.

Save £120 on the Samsung A8

Saving compared to previous 24 month advanced plans advertised between 04/05/18 and 11/10/18.

Google Home Mini Promotion

Purchase a Google Pixel 3 or Pixel 3 XL with any 24 month contract to receive a free Google Home Mini, subject to stock availability. Advertised price available on our 24 month 100GB data Advanced plan with the Google Pixel 3. Price includes £5 discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See here for terms.

Our subscription partners

About Rakuten

Rakuten TV, is one of the leading VOD platforms in the UK, providing the latest movie releases and using the latest technology to create a true cinematic experience. Available on a range of devices, including mobile, set top boxes and SMART TVs, discover the latest and greatest movies with no contracts, no commitments, and no fuss.

What you get

Two free movies to enjoy at any time during the month.

About Readly

Readly gives you unlimited magazines. Enjoy access to your favourite magazines such as Empire, PlayStation Magazine, delicious, Hello! and over 3,000 top titles. If you love magazines, you'll love Readly!

What you get

A 30 day subscription, with full access to all titles.

About Xbox Game Pass

If you love games, you’ll love Xbox Game Pass. Play new games like Sea of Thieves and State of Decay 2, as well as Forza Horizon 4 and Crackdown 3 the day they’re released. Plus, discover and download titles you’ve always wanted to play or revisit favorites that you’ve been missing. With new games added all the time, Xbox Game Pass is your ticket to endless play. 

What you get

Get a 30 day Xbox Game Pass subscription, giving you unlimited access to over 100 Xbox One and Xbox 360 games on Xbox One. Active subscription required; game catalog varies over time. Sea of Thieves also requires Xbox Live Gold to play game; sold separately. Forza Horizon 4 coming 2018, Crackdown 3 coming 2019. See xbox.com/game-pass.

Our subscription partner - Frequently asked questions

What you’re getting.

We’re thrilled to offer our first ever unlimited everything Add-on. Our brilliant new Add-on offers unlimited data, unlimited calls and unlimited texts.

  • Rakuten TV: Get access to the latest movie releases using the latest technology to create a true cinematic experience. Available on a range of devices including mobile and SMART TV, discover the latest and greatest movies with no contracts, no commitments, and no fuss.
  • Xbox Game Pass: Get unlimited access to over 100 Xbox One and Xbox 360 games on Xbox One. Play new games like Sea of Thieves and State of Decay 2, as well as Forza Horizon 4 and Crackdown 3 the day they’re released. Discover and download titles you’ve always wanted to play or revisit favourites that you’ve been missing. With new games added all the time, Xbox Game Pass is your ticket to endless play.
  • Readly: Get access to unlimited magazines. Enjoy all your favourites, like Hello!, Empire, PlayStation Magazine, delicious and over 3,000 more titles. If you love magazines, you'll love Readly!

Claiming your subscription.

We’ll ping you a text with a link to redeem your subscription about 3-6 days after you get your Unlimited Add-on. You’ll just have to fill in your redemption code and then you can choose your awesome subscription. When you get your text, you can grab your subscription any time you want in the 30 days that follow.

The redemption process is managed by a company called Exertis, so you might notice it looks a bit different to our website when you’re claiming.

Help redeeming your subscription.

Having trouble getting your code to work? Didn’t get your text message? We’re here to help.

If your code isn’t working, or you’ve run out of time to redeem it, have a chat with Exertis using the link in your text message and they’ll be able to help.

If your text didn’t arrive or you’ve lost it, get in touch with us.

Xbox Game Pass

6 months free Xbox Game Pass available via code redemption when bought with Razer Phone 2 on a 12GB data Advanced plan or above. Code sent by SMS after 14 days following purchase. Xbox Game Pass is only playable on Xbox One. Rivals is not an Xbox Game Pass title. Terms apply. See here for terms

Black Friday 2018

Samsung Galaxy S9 – 30GB – Save £528

Advertised price available on Samsung Galaxy S9 on our 24 month 30GB data Advanced plan. Saving of £528 versus previous price of £52 a month, over 24 month contract, between the period of 23.11.2018 to 03.12.2018. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Galaxy S9 – Unlimited data – Save £480

Advertised price available on Samsung Galaxy S9 on our 24 month Unlimited data Advanced plan. Saving of £480 versus previous price of £61 a month, over 24 month contract, between the period of 23.11.2018 to 03.12.2018. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone X Unlimited data – Save £480
Advertised price available on iPhone X 64GB on 24 month Unlimited data Advanced plan. Saving of £480 versus previous price of £73 a month, over 24 month contract, between the period of 23.11.2018 to 03.12.2018. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 8 Unlimited data – Save £480
Advertised price available on iPhone 8 64GB on 24 month Unlimited data Advanced plan. Saving of £480 versus previous price of £63 a month, over 24 month contract, between the period of 23.11.2018 to 03.12.2018. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Huawei P20 Pro – Black Friday – Save £480
Advertised price available on Huawei P20 Pro on 24 month Unlimited data Advanced plan. Saving of £480 versus previous price of £60 a month, over 24 month contract, between the period of 23.11.2018 to 03.12.2018. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

CSIM – Just £20 a month
Price available on our 12 month Unlimited data SIM-Only Advanced plan. Price includes £5 discount for paying by a recurring method, such as Direct Debit.

XIAOMI PAYG

Advertised price available on Xiaomi RedMi 6A on Pay As You Go. Price subject to £10 minimum top-up. Free Xiaomi Band 3 included with device, subject to stock availability.

Samsung Galaxy A6 Savings

Advertised price available on Samsung Galaxy A6 on selected 24 month data Advanced plans. Saving previous price between the period of 17.09.18 to 22.11.18 (price calculated on a 24 month basis). Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.
 

Samsung Cashback Offer

Three is not responsible for AND DOES NOT ENDORSE OR SPONSOR this promotion, WHICH IS BEING RUN BY SAMSUNG ELECTONICS (UK) LIMITED (“PROMOTER”). Please review and comply with Samsung’s promotional terms and conditions below, which our outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, THE redemption page, or any CASH AWARDED IN CONNECTION with the promotion and THREE excludes liability, to the fullest extent permitted by law for any loss or damage caused to the ENTRANTS OF THIS PROMOTION.


SAMSUNG: Purchase between 04.12.18 – 24.12.18. Claim from Samsung within 30 days of purchase. For full terms and conditions, see https://www.samsung.com/uk/blue-cashback

Samsung Trade in cashback boost

Terms and Conditions for Samsung S8, S9 and Note 9 Trade-In via a Three Retail Store

1. The Samsung S8, S9 and Note 9 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us”).

2. Dates: The Promotion opens on 19 December 2018 and ends on 1 January 2019 (the “Promotion Period”).

Promotion Details

3. Subject to meeting the conditions of paragraphs 6 - 17 (“Your Device”) new customers and existing Three customers who trade in one of the following devices in a participating Three store, (each a “Trade In Device”) will receive a trade-in instant reward in-store gift card (the “Card”) in the amount stipulated which will be ‘boosted’ up to the value of £300.


Samsung Galaxy Device Original Trade-in Value Additional Boost Trade-in Value
J3 £50 - £25/2017
- £10/2016
A3 £50 - £52/2017
- £26/2016
- £22/2015 or older
A5 £75 - £52/2017
- £30/2016
- £22/2015 or older
S6 £150 - £60/128GB
- £55/64GB
- £50 /32GB or less
S6 Edge £150 - £85/128GB
- £73/64GB
- £65/32GB or less
S6 Edge Plus £150 - £85/64GB
S7 £200 - £100/64GB
- £95/32GB
S7 Edge £200 - £100/64GB or less

The Trade In Instant Reward Card

5. The Card can only be used in participating Three retail stores in the UK.

6. The value of the Card can be applied to the up-front cost of a Samsung Galaxy S8, S9, or Note 9 (a “Qualifying Device”) or to spend in participating Three retail stores on accessories. For the avoidance of doubt, using the Card means you will pay a reduced up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.

7. Any refunds are subject to the contract you take out with Three for a Qualifying Device. If your device is determined to be faulty and you elect not to swap this for a new Qualifying Device you will not be entitled to receive back the full value of your Card as cash or in-store credit, your Card will be credited with the market value of your Trade-In Device at the value determined on www.three.co.uk/trade-in.

8. The Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Card is lost, stolen or damaged.

Your device

9. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in-store employee of Three and may include (but is not limited to) the following defects:

a) An inability to power on or off;

b) External or internal liquid damage;

c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d) A screen which does not work or is not in-tact;

e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An in-store employee of Three may at any time reject a Trade-In Device.

10. You must own all rights, title and interests in any device that you trade-in. We may ask for proof of ownership.

11. Ownership of the device will pass to Three when your device is accepted for trade-in in a Three Retail Store. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Redeem”).

12. You are responsible for cancelling any air-time or other usage contract linked to any such device. Three and Redeem are not responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).

13. Please remove SIM cards and SD cards before trading in your device. Any SIM cards or SD cards received by Three or Redeem will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Three and Redeem accept no liability in the event that any device which is received by Three containing a SIM card or SD card is lost in transit.

14. Please ensure all personal data is removed from the device before trading in your phone. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Three and Redeem will not accept responsibility for the security, protection, confidentiality or use of such data. By trading in your device to Three and Redeem, you agree to release Three and Redeem from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device.

15. Where applicable, we recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can generally be found at the back of your phone under the battery or by typing in *#06#.

16. If you have a PIN or Password on your device you should remove this before trading-in. Each device should match the make and model stated when registering your order in store.

17. Should your order contain a device that Redeem is unable to process (e.g. because of activation lock not being removed) Redeem (or Three on behalf of Redeem) will, where possible, endeavour to notify you of a remedy that might allow Three (on behalf of Redeem) to successfully process your device. If after a period of 48 hours from any such notification Three has received no reply from you, Three reserves the right to take such legal or other collection action it deems necessary to recover the amount paid to you for such device. Any stolen, blocked, counterfeit or fake devices will be held by Redeem and reported to the police and Redeem (or Three on behalf of Redeem) may take any further action they deem necessary in such event to recover the amount paid to you for such device.

18. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device shall be eligible for the normal in-store trade in program which is operated by Redeem and is subject to the terms & conditions set out in https://www.threetradein.co.uk/terms.aspx. You will receive store credit in the amount of the market value of the device determined by the www.threetradein.co.uk website. This valuation is calculated by Redeem and Redeem will have the final decision on matters of valuation.

19. The criteria used to value phones is based on numerous factors including changes in market value, functionality, grading and condition. Redeem may change the way in which it values devices from time to time and prices offered by Redeem are subject to change at any time without notice. Such changes are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of the phone may vary depending on whether your phone can be reused, resold or recycled.

General

20. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

21. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

22. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

Aaptiv Gift-with-purchase promotion terms and conditions

Three

Three is operating this promotion in conjunction with Aaptiv Inc. Please review and comply with the Aaptiv promotional terms and conditions which can be found here https://aaptiv.com/terms, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Aaptiv subscription or product connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these gifts.

Eligibility

Purchase a new qualifying handset from the list below (“Eligible Devices”) from Three either online via www.three.co.uk, via a call centre or in-store between 20 December 2018 00:01am GMT and 19 February 2019 11:59pm GMT and you will be eligible for a free 12-month subscription to Aaptiv. This offer is available to residents of mainland UK and those aged 18 or over only.

  • Samsung Galaxy Note 9
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Apple iPhone 64GB
  • Apple iPhone X 64GB
  • Apple iPhone XS 64GB
  • Apple iPhone XS Max 64GB
  • Google Pixel 3
  • Google Pixel 3 XL
  • Huawei Mate 20 Pro
  • Apple iPhone XR
  • Razer 2
  • Huawei P20
  • Huawei P20 Pro
  • Apple iPhone 7 32GB
  • Apple iPhone 7 128GB
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Apple iPhone 6S
  • Xiaomi
  • Samsung A6

How to Claim Aaptiv Promotion.

1. You will receive a SMS containing a redemption code for a free 12-month Aaptiv subscription 7 working days after you have purchased an Eligible Device (as listed above).

2. Once you have received your redemption code from Three you can redeem via the following link https://aaptiv.com/three.

3. Once the code is entered, you will be prompted to log in or create an account to activate your subscription. All redemption claims will be activated upon redemption, providing you have not returned or exchanged your Eligible Device during this period.

4. Only one claim is permitted for each new Eligible Device (UK variant) purchased and this Promotion cannot be redeemed in conjunction with any other promotion.

5. All redemptions must be made by 19 May 2019 11:59pm GMT.

6. This Promotion cannot be redeemed in conjunction with any other promotion. Customers redeeming the subscription will be subject to Aaptiv’s End User Licence terms and conditions which can be found at https://aaptiv.com/terms.

7. You will need access to the internet to redeem this Promotion and the Promoter is not responsible for any charges or issues that arise from this. Please contact your internet service provider for further information.

8. Three reserves the right to change the terms of this Promotion at any time. Three will not enter into any correspondence.

In the event of any queries, please email

three@aaptiv.com

.

January Sale: Further Terms & Conditions

Advertised price available on Samsung S8 on our 24 month 4GB data Advanced plan. Saving of £72 versus previous price between the period of 11/10/2018 and 10/01/2019 (Based on a 24 month contract).


Advertised price available on Samsung S8+ on our 24 month 12GB & 30GB data Advanced plan. Saving of £486 versus previous price between the period of 19/10/2018 and 10/01/2019 (Based on a 24 month contract).


Advertised price available on Apple iPhone XR 64GB on our 24 month 8GB data Advanced plan. Saving of £194 versus previous price between the period of 19/10/2018 and 10/01/2019 (Based on a 24 month contract).


Advertised price available on Apple iPhone 7 32GB on our 24 month 4GB data Advanced plan. Saving of £96 versus previous price between the period of 19/10/2018 and 10/01/2019 (Based on a 24 month contract).


Advertised price available on Samsung J4 Plus on our 24 month 500MB data Advanced plan. Saving of £24 versus previous price between the period of 23/11/2018 and 10/01/2019 (Based on a 24 month contract).


Advertised price available on Razer Phone 2 on our 24 month 30GB data Advanced plan. Saving of £192 versus previous price between the period of 26/10/2018 and 10/01/2019 (Based on a 24 month contract).


Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

iPhone 7 Trade in with discount off of the iPhone XS or XS Max

Terms and Conditions for iPhone 7 Trade-In with discount off the upfront cost and monthly tariff of the new iPhone XS or XS Max on a 24 month contract via a Three Retail Store

  1. The iPhone 7 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us”).
  2. Dates: The Promotion opens on 1st February 2019 (the “Promotion Period”).

    Promotion Details

  1. Subject to meeting the conditions of paragraphs 8 - 18 (“Your Device”) existing Three customers who trade in an iPhone 7 in a participating Three store, (“Trade In Device”) will receive £250 off of the upfront cost (£160 trade in value of the iPhone 7 and £90 further discounted by the retail store advisor) and a £12 reduction off of the monthly tariff of the iPhone XS or XS Max on a new 24 month Advanced plan.

    The Trade In Instant Reward Card

  1. The Card can only be used in participating Three retail stores in the UK.
  2. The value of the Card must be applied to the up-front cost of an iPhone XS or XS Max (“Qualifying Device”). For the avoidance of doubt, using the Card means you will pay a reduced up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.
  3. Any refunds are subject to the contract you take out with Three for a Qualifying Device. If your device is determined to be faulty and you elect not to swap this for a new Qualifying Device you will not be entitled to receive back the full value of your Card as cash or in-store credit, your Card will be credited with the market value of your Trade-In Device at the value determined on https://www.threetradein.co.uk/
  4. The Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Card is lost, stolen or damaged.

    Your device

  1. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in-store employee of Three and may include (but is not limited to) the following defects:
  2. a) An inability to power on or off;
  3. b) External or internal liquid damage;
  4. c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;
  5. d) A screen which does not work or is not in-tact;
  6. e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or
  7. f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An in-store employee of Three may at any time reject a Trade-In Device.

  1. You must own all rights, title and interests in any device that you trade-in. We may ask for proof of ownership.
  2. Ownership of the device will pass to Three when your device is accepted for trade-in in a Three Retail Store. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Redeem”).
  3. You are responsible for cancelling any air-time or other usage contract linked to any such device. Three and Redeem are not responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).
  4. Please remove SIM cards and SD cards before trading in your device. Any SIM cards or SD cards received by Three or Redeem will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Three and Redeem accept no liability in the event that any device which is received by Three containing a SIM card or SD card is lost in transit.
  5. Please ensure all personal data is removed from the device before trading in your phone. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Three and Redeem will not accept responsibility for the security, protection, confidentiality or use of such data. By trading in your device to Three and Redeem, you agree to release Three and Redeem from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device.
  6. Where applicable, we recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can generally be found at the back of your phone under the battery or by typing in *#06#.
  7. If you have a PIN or Password on your device you should remove this before trading-in. Each device should match the make and model stated when registering your order in store.
  8. Should your order contain a device that Redeem is unable to process (e.g. because of activation lock not being removed) Redeem (or Three on behalf of Redeem) will, where possible, endeavour to notify you of a remedy that might allow Three (on behalf of Redeem) to successfully process your device. If after a period of 48 hours from any such notification Three has received no reply from you, Three reserves the right to take such legal or other collection action it deems necessary to recover the amount paid to you for such device. Any stolen, blocked, counterfeit or fake devices will be held by Redeem and reported to the police and Redeem (or Three on behalf of Redeem) may take any further action they deem necessary in such event to recover the amount paid to you for such device.
  9. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device shall be eligible for the normal in-store trade in program which is operated by Redeem and is subject to the terms & conditions set out in https://www.threetradein.co.uk/Terms.aspx . You will receive store credit in the amount of the market value of the device determined by the www.threetradein.co.uk website. This valuation is calculated by Redeem and Redeem will have the final decision on matters of valuation.
  10. The criteria used to value phones is based on numerous factors including changes in market value, functionality, grading and condition. Redeem may change the way in which it values devices from time to time and prices offered by Redeem are subject to change at any time without notice. Such changes are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of the phone may vary depending on whether your phone can be reused, resold or recycled.

  General

  1. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.
  2. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.
  3. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

Samsung Galaxy S7 & S7 Edge Trade in

Terms and Conditions for Samsung Galaxy S7 and S7 Edge Trade in for existing Three Contact Centre customers via Threetradein.co.uk.

  1. The Samsung S7 and S7 Edge existing Three Contact Centre customer trade-in promotion (“Promotion”) is run and operated by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Redeem”).
  2. Dates: The Promotion opens on [08/02/19] and ends on [20/02/19] (the “Promotion Period”).
  3. Eligibility: The Promotion is only open to existing Three Contact Centre customers only.

Promotion Details

  1. Subject to meeting the conditions of paragraphs 12-22 (“Your Device”) existing Three Contact Centre customers who trade in either a Samsung Galaxy S7 or S7 Edge (“Trade In Device”) and purchase the Samsung S9 or S9 Plus (64GB, 128GB or 254GB) on a new 24 month Advanced plan (“Qualifying Device”) via the Three Contact Centre, will receive the usual trade-in value for their device (see amounts below) plus an additional £200 ‘cashback’ amount paid by way of bank transfer (BACS) or cheque. 

Trade In Device

Usual trade in value

Samsung Galaxy S7 Edge G935F 32GB

£95.00

Samsung Galaxy S7 Edge G935F 64GB

£115.00

Samsung Galaxy S7 G930F 32GB

£85.00

Samsung Galaxy S7 G930F 64GB

£100.00

 

Promotion Process

  1. , A customer advisor will discuss the Promotion in r detail with you. If you are interested in the Promotion, you can upgrade there and then to a Qualifying Device. Our customer advisor will orgainse for a new 24 month contract on a Qualifying Device to be set up in your name. You may have to pay an up front fee for the Qualifying Device (depending on the plan you wish to take out).
  2. Upon purchase of a Qualifying Device via the Three Contact Center, you will receive a 2nd SMS containing a unique promotion code and details of how to redeem your added trade in bonus of £200.  Namely, you have enter your promotion code into the following website link https://www.threetradein.co.uk in order to process your trade-in order. At this point you will also asked to elect your preferred choice of payment, either by bank transfer (BACS) or cheque.
  3. You will then receive: (1) a Qualifying Device via DPD & UTL; and separately (2) a trade in pack (containing a pre-paid postage bag) from redeem whereby you can post your Trade In Device.
  4. Subject to your Trade In Device meeting the criteria set out in these terms and conditions, you will receive (1) the value of your Trade In Device; and (2) an additional £200. This amount will be paid either by bank transfer (BACS) or cheque depending upon which you elected at the point of entering your promotion code.

Accessing the Website

  1. This website Threetradein.co.uk (“Website”) is only intended for use by people resident in Great Britain and Northern Ireland.
  2. Access to the Website is permitted on a temporary basis and Redeem reserves the right to withdraw or amend the service Redeem provides on the Website without notice. Redeem will not be liable if for any reason the Website is unavailable at any time or for any period. From time to time, Redeem may restrict access to some parts of the Website, or the entire Website, to members of the public and to users who have registered with the Website.
  3. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Redeem’s security procedures, you must treat such information as confidential, and you must not disclose it to any third party. Redeem reserves the right to disable any user identification code or password, whether chosen by you or allocated by Redeem, at any time, if in Redeem’s reasonable opinion you have failed to comply with any of the provisions of these terms of use.
  4. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence. Redeem will report any such breach to the relevant law enforcement authorities and Redeem will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
  5. By submitting an order with Three Trade-In via the Website, you agree to be bound by these Terms and Conditions including the Privacy Policy below. Please therefore read these Terms and Conditions and the Privacy Policy carefully.
  6. By submitting an order with Three Trade-In via the Website, you are offering to enter into a contract with Redeem. Your contract with Redeem (“Contract”) will be formed when Redeem receives and accepts your order. Redeem is not obliged to accept, and reserves the right to reject, any order. At Redeem’s complete discretion, Redeem may accept or reject orders from people outside of Great Britain and Northern Ireland. Redeem also reserves the right to reject large volume repeat orders within any 12-month period.
  7. For the avoidance of doubt, the Contract will incorporate these Terms and Conditions to the exclusion of all other terms and conditions. Your statutory rights are not affected.
  8. By submitting an order with Three Trade-In via the Website:
    1. you agree to create an account with Redeem unless you’ve indicated otherwise by selecting the appropriate option on the order form; and
    2. you warrant that:
      1. you are resident in Great Britain or Northern Ireland;
      2. you are accessing the Website from Great Britain or Northern Ireland;
      3. you are legally capable of entering into a binding contract; and
      4. you are at least 18 years of age or, if you are under 18 years of age, you have obtained your parent or guardian’s permission to sell your mobile device (“Device”) to Redeem.

You agree to release Redeem from any liabilities or claims that may arise if you send any Device to Redeem in breach of this warranty.

  1. If you deal as a consumer any provision of the Contract which is of no effect to a consumer will not apply. Your statutory rights are not affected by the Contract. For the purposes of these Terms and Conditions, “consumer” means an individual who neither enters into the Contract in the course of a business, nor holds himself or herself out as doing so, as defined by the Unfair Contract Terms Act 1977.

Cooling Off

  1. You may cancel your Contract with Redeem at any time up to the time when Redeem makes payment to you for your the Device (“cooling-off period”), provided the Contract was negotiated and concluded exclusively by means of distance communication (including, but not limited to, telephone, letter, fax or email); and you are a natural person acting outside the purposes of any business. When cancelling during the cooling-off period, you do not need to give Redeem any reason for cancelling the Contract, nor will you have to pay any administration charges. To cancel the Contract you must notify Redeem by email to info@Threetradein.co.uk. The Contract cannot be cancelled once payment has been issued to you.

Your Device

  1. You must own all rights, title and interests in any Device that you send to Redeem.
  2. Ownership of the Device will pass to Redeem when Redeem receive the Device (subject only to Redeem thereafter making payment of the appropriate price to you).
  3. You are responsible for cancelling any air-time or other usage contract linked to any such Device. Redeem is not responsible for any costs, charges and/or penalties (together “Charges”) arising before, or after, receipt of your Device, or arising from any other circumstances whatsoever.
  4. Please remove SIM cards before sending your Device to Redeem. Any SIM cards received by Redeem will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Redeem accepts no liability in the event that any Device which has been sent to Redeem with its SIM card is lost in transit and Charges are then incurred. You will continue to be responsible for such Charges.
  5. Please ensure all personal data is removed from the Device before sending it to Redeem. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Redeem will not accept responsibility for the security, protection, confidentiality or use of such data. By sending your device to Redeem, you agree to release Redeem from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Device.
  6. Where applicable, Redeem recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can generally be found at the back of your phone under the battery or by typing in *#06#
  7. If you have a PIN or Password on your Device you should remove this before sending.
  8. Any stolen, blocked, counterfeit or fake Devices will be held by Redeem and reported to the police. No payment will be made and the Device will not be returned.
  9. Any Devices that are sent to Redeem and do not have any cash-back value will be recycled in the greenest possible way.
  10. Each Device sent in by you should match the make and model stated when registering your order and meet the following conditions:
    1. the Device must turn on and off;
    2. the Device must be fully functional and complete;
    3. the screen must be working and intact;
    4. the battery must be included;
    5. the Device must not be crushed or liquid-damaged; and
    6. the Device must be original and meet the manufacturer’s original specifications.
  11. Should your order contain a Device that Redeem is unable to process (e.g. because of activation lock not being removed) Redeem will, where possible, endeavour to notify you of a remedy that might allow Redeem to successfully process your Device. If after a period of 7 days from any such notification Redeem has received no reply from you, Redeem will return your Device to you.

Grading of Devices - phones

  1. Redeem recommend that you use Redeem’s detailed valuation tool to obtain an indicative price before you send in your phone. The criteria used by Redeem to value Devices is based on numerous factors including changes in market value, functionality, grading and condition. Redeem may change the way in which it values Devices from time to time.
  2. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. To give you an idea of how any damage can affect the valuation please have a look at the table below. Please be aware these are just an outline and damage is judged on a phone by phone basis. These reductions may vary depending on whether your phone can be reused, resold or recycled

Reduction

Type of Damage

-50%

  • Cracked, customised or missing front or back covers
  • Missing or faulty buttons
  • Water Damaged but the device is still fully functional

-80%

  • Screen damage (cracked or smashed screen, LCD/Pixel damage, display issues)
  • Heavy damage to device
  • Faulty main menu or home button
  • Software faults/Device does not connect to a computer

-100%

  • Blocked, stolen or fake items. Doesn't power on or off or accept a charge

 

Pricing and Payments

  1. Prices offered on the Website are subject to change at any time without notice.
  2. When your order has been submitted, the prices quoted are guaranteed by Redeem for 14 days (subject to Redeem’s right to offer a lower price once it receives and examines the condition of your Device). If your Devices are received after 14 days from the order placed date the then current prices will apply.
  3. If the Device received differs to the Device registered on-line, the order will be processed based on the Device received, not the Device registered.
  4. When Redeem receives your order, Redeem will check that it is complete, and that it meets Redeem’s Terms and Conditions. Providing it does, Redeem will send payment by your chosen method within 48 hours subject to there being no amendment to your original valuation.
  5. If you have selected same day (faster) payment, Redeem will pay by faster payment transfer directly into your account on the same day Redeem process your Device, subject to your Device being processed before 1pm on a working day and there being no amendment to your original valuation.
  6. If your payment date falls on a weekend or public holiday payment will be made on the next working day. If your bank account does not accept faster payments, a BACS payment will be automatically made.
  7. Payment can only be made to the name, address and details provided upon registration and incorrect details may result in delay or non-payment.
  8. If you request to be paid by cheque and that cheque gets damaged, you can have it reissued, free of charge, by returning the damaged cheque to Redeem to the following address with a written request that it be reissued: Finance Department, Three Trade-In, Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH. If the damaged cheque is not received by Redeem, a cancellation fee will apply and will be deducted from the re-issued cheque value. If your cheque gets lost, you can request for it to be cancelled and reissued. A cancellation fee will apply and will be deducted from the re-issued cheque value.

Get the price quoted or have it returned for free

  1. Redeem allows customers the option to answer questions to determine how any damage could affect the price offered. If you answered these questions and have sent in your Device within 14 days, and are then offered a lower valuation Redeem will return your Device free of charge should you wish. Redeem will notify you of the lower valuation and will give you 48 hours to confirm that you wish your Device returned. If after 48 hours Redeem has not heard from you, Redeem will assume you are content to accept the lower valuation and will process your order/issue payment for your Device. If there is an amendment to the original valuation of your Device, payment will be made when you either confirm or are deemed to confirm that you have accepted the new price Redeem has offered (see Terms and Conditions above for re-grading).

Postage

  1. Devices should be sent to Redeem at the following address: Three Trade-In, Guildford House, Heather Close, Lyme Green Business Park, Macclesfield SK11 0LR.
  2. Redeem recommend that all Devices sent via the Post Office and particularly high value Devices are sent by registered post (Special Delivery) to give you peace of mind and the ability to track your items.
  3. You can also use the Three Trade-In Pack or label provided.
  4. Redeem does not accept responsibility for non-delivery of Devices or Devices damaged in transit. Accordingly, if a Device received by Redeem is damaged, it will affect the valuation of that Device. To try and avoid any damage is transit Redeem recommends Devices are packaged adequately using protective wrapping.
  5. Please note: Royal Mail recently introduced new guidelines regarding shipping products containing lithium batteries. Find out more information about the guidelines and how they impact you here.
  6. Redeem also offer a courier collection service which will cover all lost Devices up to a value of £200. Unfortunately Redeem are unable to cover any Damage incurred when using the courier service.

Events Outside Of Redeem’s Control

  1. Redeem will not be liable or responsible for any failure to perform, or delay in performance of, any of Redeem’s obligations under any contract that is caused by events outside of Redeem’s reasonable control or due to Redeem’s compliance with any applicable laws or regulations.

Limitation of Liability

  1. Nothing in these Terms and Conditions excludes or limits Redeems’ liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Subject to this, Redeem will not be liable to you for any loss of profits, loss of business, depletion of goodwill and/or similar losses or pure economic loss, or for any special, indirect or consequential loss costs, damages, charges or expenses however arising; and Redeem’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of any contract entered into between Redeem and you will be limited to the value of the Device(s) the subject of your order (or such higher amount as Redeem considers in its discretion to be fair and reasonable in all the circumstances).

General

  1. These Terms and Conditions and any contract entered into between Redeem and you will be governed by English law.
  2. If any provision of these Terms and Conditions or any Contract is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and such Contract and the remainder of the provision in question will not be affected.
  3. The Contract will constitute the entire agreement and understanding between Redeem and you with respect to its subject matter and will supersede in all respects all prior communications between Redeem and you in relation thereto.
  4. You may not transfer, assign, charge or otherwise dispose of any contract, or any of your rights or obligations arising under it, without Redeem’s prior written consent. Redeem may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of Redeem’s rights or obligations arising under it.
  5. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

 

 

Samsung Galaxy S10, S10+ or S10e offer on trade-in of Samsung Galaxy S7, S7 Edge, S8 or S8+

Terms and Conditions for trade-in of Samsung Galaxy S7, S7 Edge, S8 or S8+ devices for up to £300 gift card or cashback with purchase of Samsung Galaxy S10, S10+ or S10e on selected 24 month plans via a Three Retail Store or Three Trade-I

  1. The Samsung Galaxy S10 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us
  2. Dates: The Promotion opens on 20 February 2019 and runs to 30 April 2019 (the “Promotion Period”). Customers who wish to trade in their Trade-In Device under the Promotion must register and process their trade-in order online at https://www.threetradein.co.uk or in participating Three retail stores by 23:59 BST on 31 May 2019.

Promotion Details and Eligibility

  1. Promotion available in-store at participating Three retail stores in the UK (“Instore”) and online at https://www.threetradein.co.uk (“Trade-In Site”) during the Promotion Period.
  2. We may make the Promotion available for qualifying purchases and trade-ins made by telephone via our contact centre. Our contact centre advisors will advise if your purchase is eligible and give details of how to claim.
  3. To be eligible to claim under the Promotion you must trade in your Samsung Galaxy S7, S7 Edge, S8 or S8+ (“Trade-In Device”) when purchasing a Samsung Galaxy S10, S10+ or S10e on our 24 month unlimited data Advanced plan (“Qualifying Device”). A maximum one of one trade-in per customer is permitted under this Promotion.
  4. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device shall be eligible for Three’s normal in-store or online trade-in programs.
  5. You are responsible for cancelling any air-time or other usage contract linked to any Trade-In Device. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).
  6. The Promotion may be available in conjunction with Samsung’s wireless Galaxy buds promotion (“Samsung Promotion”). The Samsung Promotion is operated by Samsung Electronics (UK) Limited and available on pre-orders of Samsung Galaxy S10+ between 20.02.19 – 07.03.2019. To claim under the Samsung Promotion you must be over 18 years of age and resident in the UK or Republic of Ireland and claim via Samsung’s Members app between 08.03.19 – 26.04.19. For further instructions on how to claim and full terms and conditions see http://www.samsung.com/uk/offer/galaxys10-preorder . We do not have any responsibility for the Samsung Promotion.

How to claim online

  1. To claim online go to three.co.uk/store and choose your Qualifying Device. After you complete the checkout process, you will receive a SMS containing a unique promotion code and a link to the Trade-In Site where you can process your trade-in. Follow the link to the Trade-In Site, and follow the instructions to select your Trade-In Device, enter your promotion code and process your trade-in. If you have opted-out to receive our marketing communications we are not able to send an SMS, but please contact our Contact Centre on 0333 338 1001 and one of our advisors will issue you with a promotion code and URL details. You will have the option to select your preferred choice of payment, either by bank transfer (BACS) or cheque. The Trade-In Site is operated by our trade-in partner Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”), and is subject to their terms and conditions at threetradein.co.uk/Terms.aspx .
  2. Follow the instructions to trade-in and send your Trade-In Device to the Trade-In Partner. On receipt our Trade-In Partner will assess your device and make payment to you of a maximum of £200 cashback when you trade-in a Samsung Galaxy S7 or S7 Edge and a maximum of £300 cashback when you trade-in a Samsung Galaxy S8 or S8+. This valuation calculated for your payment will be determined by our Trade-In Partner and will vary depending on factors including the condition and functionality of your Trade-In Device. Our Trade-In Partner will have the final decision on matters of valuation for online trade-ins.

How to claim Instore

  1. To claim in-store, take your Trade-In Device Instore and choose your Qualifying Device.
  2. Your Instore advisor will assess your Trade-In Device. Provided your Trade-In Device meets the conditions of paragraphs 17 – 24, your Instore advisor will issue you with a gift card at check out to a maximum value of £200 when you trade-in a Samsung Galaxy S7 or S7 Edge and a maximum value of £300 when you trade-in a Samsung Galaxy S8 or S8+ (“Gift Card”). This valuation calculated for your Gift Card will be determined by our Instore trade-in calculator and will vary depending on factors including the condition and functionality of your Trade-In Device. See paragraph 22 below for more details.
  3. The Gift Card can only be used in participating Three retail stores in the UK.
  4. You can spend the value of the Card on any up-front cost of your Qualifying Device or other device or accessory purchases in participating Three retail stores in the UK. The Gift Card cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages.
  5. Any refunds for any Qualifying Device you purchase are subject to the contract you take out with Three for that Qualifying Device. If your Qualifying Device is determined to be faulty after purchase and you elect not to swap this for a replacement Qualifying Device you will not be entitled to receive back the full value of your Gift Card as cash or in-store credit, your Gift Card will be credited with the market value of your Trade-In Device at the value determined under our regular trade-in program operated by our Trade-In Partner.
  6. Gift Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Gift Card is lost, stolen or damaged.

How to claim Instore: Your Trade-In Device

  1. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the Instore advisor and may include (but is not limited to) the following defects:
    a) An inability to power on or off;
    b) External or internal liquid damage;
    c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;
    d) A screen which does not work or is not in-tact;
    e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or
    f) Any other damage which materially affects the appearance or functionality of Trade-In Device.
    Any Trade-In Device must be original and meet the manufacturer’s original specifications. An Instore advisor may at any time reject a Trade-In Device.
  2. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership.
  3. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in Instore. Your device will be purchased for processing and onward recycling by our Trade-In Partner.
  4. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.
  5. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.
  6. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.
  7. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in Instore.
  8. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Gift Card issued to you for such Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Gift Card issued to you for such Trade-In Device.

Valuations

  1. Valuations are calculated by our Instore advisors for Instore Trade-Ins and by our Trade-In Partner for online trade-ins who will have the final decision on matters of valuation. The criteria used to value your Trade-In Device is based on numerous factors including changes in market value, functionality, grading and condition. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.

General

  1. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.
  2. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.
  3. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

Honor 4 Band gift-with-purchase promotion terms and conditions – March 2019

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period

2. The Promotion will commence at 00:01 BST on 1 March 2019 and will close on 31 May 2019 or, if sooner, once the 3,000 Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

4. Participants who purchase a new model of the Honor 10 (128GB, glacier grey or phantom blue colour variant) on any tariff (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Honor 4 Band and worth £59.99RRP (“Gift”) free of charge, subject to stock availability. The Gift will be provided in-store with Promotion Products purchased in-store or delivered together with the Promotion Product for purchases made online and via our contact centre.

5. Limited availability - there are a total of 3,000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

6. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

7. Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.

8. The Promotion is not redeemable with any other offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

Razer Phone 2 Beats X earphones gift-with-purchase promotion terms and conditions.

Promoter

  1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period

  1. The Promotion will commence at 09:00:00 BST on 15/03/19 and will close at 23;59:59 on 22/08/19 or, if sooner, once the Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“Participant”).

Offer

  1. Participants who purchase a new model of the Razer Phone 2, 64GB Mirror Black colour variant) on a pay monthly contract tariff (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Beats X earphones (black colour variant) worth £79.00 RRP (“Gift”) free of charge, subject to stock availability.
  2. Delivery. The Gift will be provided in-store with the Promotion Product purchased in-store or delivered together with the Promotion Product for purchases made online and via our contact centre.
  3. Limited availability. There are a total of 3,000 Promotion Products with which Gifts can be given away as part of the Promotion. We will notify you once all Promotion Products have been purchased and Gifts have been redeemed by updating these terms and conditions.
  4. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value. 

Other

  1. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.
  2. The Promotion is not redeemable with any other offer.
  3. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
  4. If you lawfully return your Promotion Product, you must also return the Gift.
  5. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
  6. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
  7. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
  8. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/.
  9. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
  10. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

 

Huawei P30/P30 Pro Pre-order for Sonos One (black) Gift-with-purchase promotion terms and conditions

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“Huawei Promotion”) and is available on pre-orders of a Huawei P30 Pro or P30 (“Qualifying Item”) before 23:59 on 4 April 2019. Eligible consumers can receive one Sonos One in black (“Promotional Item”) by submitting a valid claim via Huawei’s website between 18 April and 2 June 2019 to claim one Sonos One in black. Promotional Item and Qualifying Product are subject to availability.

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here www.huaweipromo.co.uk/P30PREORDER, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Promotional Item, subscription or product connected with the Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Mates Rates Promotion

  1. Brief summary of the promotion: We want to reward our customers who refer us to their mates. We think you deserve £25.00 credit to your account when you do this. To make it even better, the selected plans available to your mates will be up to £3.00 cheaper than our current standard pricing (a “Discounted Plan”). We’ve set out below how you can take advantage of this great Mates Rates Promotion (“Promotion”).
  2. Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).
  3. Dates: The Promotion will commence at 00:01 BST on 17th April 2019 and will close at 23:59 BST on 30th June 2019 but may be withdrawn, amended or extended, at any time and without notice (“Promotion Period”). If the Promotion is withdrawn, any Gift due to you (see clause 9 below) as at the effective date of withdrawal will be honoured.
  4. Eligibility: To be eligible for this Promotion, you must:

(a) be resident in the UK and over 18 years old;

(b) not work for Three;

(c) be a current Three customer who has not opted out of SMS marketing (this is how we’ll contact you to refer your mates);

(d) receive an SMS from Three which includes details of the Promotion; and

(e) follow the referral steps set out in section 5 below,

(“Eligible Customer”).

  1. Referral Steps: Eligible Customers will receive an SMS which includes details of the Promotion. To participate in the Promotion, you must:

(a) forward the SMS that includes details of the Promotion; and

(b) share your phone number (a “Referral”),  

to friends and family members, provided they are aged 18 or over and a UK resident (each a “Mate”). You can make up to five (5) Referrals. For the avoidance of doubt, you cannot refer yourself.

  1. A maximum of five (5) of your Mates may make a Qualifying Purchase (see clause 8 below) of a Discounted Plan. An Eligible Customer will only receive a maximum of five (5) Gifts.
  2. The SMS may only be shared via personal messaging channels. It must not be shared via social media channels. Eligible Customers who share the SMS on any type of social media channel will be disqualified from the Promotion and their Referrals will be invalid. Mates (or any other member of the public) who seek to participate in the Promotion via social media channels will not be able to make a Qualifying Purchase of a Discounted Plan.                     
  3. What your Mates must do: In order to make a Qualifying Purchase of a Discounted Plan your Mate must:

    a. not be a Three customer;

    b. quote

(i) the forwarded SMS; and

(ii) your phone number,

either in-store at participating Three retail stores in the UK (“Instore”) or via the Three contact centre on 0800 033 8009 (“Contact Centre”) during the Promotion Period;

c. successfully enter into either:

(i) a new 24-month package that includes a phone; or

(ii) a new 24-month broadband package,

(each a “Qualifying Purchase”); and

d. comply with our Terms for use of Three Services, including paying their first bill in full and on time.

    9. Gift: Eligible Customers will receive a £25.00 credit to their account (“Gift”) within 60 days of each Mate (up to a maximum of five (5)) making a Qualifying Purchase and holding (and not cancelling) their relevant plan for 14 days from the date of their Qualifying Purchase.

  10. The Gift is not transferable and no cash alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value.

  11. Existing customers who take part in the Promotion will not receive the Gift should they have any fraud or collections activity on their account at the time their Mate makes a Qualifying Purchase and any referred Mate will not be entitled to a Discounted Plan

  12. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion.

  13. Three cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion or any gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the participant/s and/or Mates/companion/s arising out of this promotion.

  14. A Referral signifies the Eligible Customer’s acceptance of the Promotion’s terms and conditions. A Qualifying Purchase following a Referral signifies the relevant Mate’s acceptance of the Promotion terms and conditions.

  15. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

Easter Sale Offers 2019 Legal Info

iPhone X Unlimited data
Advertised price available on iPhone X 64GB on 24 month Unlimited data Advanced plan. Saving of £168 versus previous price between 18/01/19 and 10/04/19, (based on a 24 month contract). Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full T&Cs. 

Samsung Galaxy S9 30GB
 Advertised price available on Samsung Galaxy S9 on 24 month 30GB Advanced Plan. Saving of £312 versus previous price between 15/03/19 and 10/04/19, (based on a 24 month contract). Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full T&Cs. 

SIMO Unlimited data
Price available on our 12 month Unlimited data SIM-Only Advanced plan. Saving of £48 versus previous price between 20/02/19 and 10/04/19 (based on a 12 month contract). Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. See three.co.uk/terms for full T&Cs.

May/June 2019 promotion – unlimited data and 30GB

Savings based on total 24 month contract cost versus previous prices between: iPhone XR 64GB 20.02.2019 – 02.05.2019; iPhone 8 64GB 20.02.19 – 02.05.19; Samsung Galaxy S10 Plus 10.05 – 29.05; Samsung Galaxy S10 03.05.19 – 29.05.19; Samsung Galaxy S9 03.05.19 – 29.05.19; Samsung Galaxy S10e 03.05.2019 – 29.05.2019; Samsung Galaxy Note 9 10.05.19 to 29.05.19; Huawei Mate 20 Pro 11.04.2019 – 02.05.2019; Samsung A70 29.04.19 – 29.05.19 and Razer Phone 2 15.03.19 to 29.05.19. All prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in February that year.

Samsung cashback promotion - terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”). Participants who purchase the following Samsung products (“Qualifying Products”) between 17 May 2019 and 27 June 2019 (“Promotion Period”). Eligible consumers can claim cashback to the value listed below:

  • £30:     Galaxy Buds, AKG Y500 Wireless;
  • £40:     A40, Tab S5e 64GB, Galaxy Watch Active;
  • £50:     Galaxy Watch 46mm (BT);
  • £60:     A70; and
  • £70:     AKG N700NC Wireless.

Cashback reward paid via bank transfer by submitting a valid claim via https://www.samsungcashback.com/offer  within thirty (30) days from the date of purchase, where the date of purchase counts as day 1. The Samsung Promotion is available to UK, Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or above, or a business registered within the same. Claims must only be made by the end user customer. Maximum 4 claims per household and 250 per registered business during the Promotion Period. Qualifying Products are subject to availability.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here https://www.samsungcashback.com/offer, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Honor 20 pre-order for Honor Watch Magic (black) gift with purchase promotion terms and conditions

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“Huawei Promotion”) and is available on pre-orders and subsequent purchases of an Honor 20 (“Qualifying Product”) between 17:00 BST on 21 May 2019 and 23:59 BST on 20 June 2019. Eligible consumers can receive one Honor Watch Magic in black (“Promotional Item”) by submitting a valid claim via https://honor-redemptions.co.uk/honor20 between 00:01 BST on 19 June 2019 and 23:59 on 31 July 2019 to claim one Promotional Item. The Huawei Promotion is available to UK, Isle of Man, Jersey and Guernsey residents aged 18 or over (“Participant”). Only one claim per Participant is permitted. Only one claim per Qualifying Product is permitted. The Qualifying Product and Promotional Item are subject to availability.

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here https://honor-redemptions.co.uk/honor20, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Promotional Item, subscription or product connected with the Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

iPhone XR upgrade offer on trade-in of iPhone 7

Terms and Conditions for trade-in of iPhone 7 device for up to £200 off the upfront cost of purchase of an iPhone XR on selected 24 month plans in Three retail stores

1. The iPhone 7 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“ Three”, “We” or “Us”).

2. Dates: The Promotion will commence at 00:00 BST on 31 May 2019 and will close at 23:59 BST on 11 July 2019 (the “ Promotion Period”).

Promotion Details and Eligibility

3. Promotion available in-store only at participating Three retail stores (“Instore”) during the Promotion Period. A maximum of one trade-in per customer is permitted under this Promotion.

4. To be eligible to claim under the Promotion you must:

a. be an existing Three customer within 30 days or less of your contract end;

b. trade in your iPhone 7 (“Trade-In Device”) when purchasing an iPhone XR on our 24 month 12GB plan or above (“ Qualifying Device”).

5. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device may be eligible for Three’s normal in-store or online trade-in programs.

6. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “ Charges”).

How to claim: In store

7. To claim in store, take your Trade-In Device to a participating Three retail store and choose your Qualifying Device.

8. Your Instore advisor will assess your Trade-In Device. Provided your Trade-In Device meets the conditions of paragraphs 12 – 19, when you trade in a Trade-In Device under this Promotion, will be eligible to receive a discount of up to £200 off the upfront cost of the Qualifying Device (“Discount”). The Discount value is the sum of the trade-in value of your Trade-In Device (as determined by our Instore trade-in calculator) and an uplift discount applied under this Promotion. It will vary depending on factors including the condition and functionality of your Trade-In Device. See paragraph 20 below for more details.

9. The Discount will be applied at checkout against the upfront cost of the Qualifying Device. The Discount can only be used in participating Three retail stores. It cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages, which will be your responsibility to pay.

10. Any refunds for any Qualifying Device you purchase are subject to the contract you take out with Three for that Qualifying Device. If your Qualifying Device is determined to be faulty after purchase you are not provided with a replacement Qualifying Device you will not be entitled to receive back the value of the Discount as cash or in-store credit. In these circumstances we will provide you with a gift card credited with the market value of your Trade-In Device at the value determined by our Trade-In Partner as at the date you traded-in you Trade-In Device, excluding any element of uplift discount provided under this Promotion.

11. Discounts are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Discount is lost, stolen or damaged.

How to claim in store: Your Trade-In Device

12. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the Instore advisor and may include (but is not limited to) the following defects:

a) An inability to power on or off;

b) External or internal liquid damage;

c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d) A screen which does not work or is not in-tact;

e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An Instore advisor may at any time reject a Trade-In Device.

13. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership.

14. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in Instore. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”).

15. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.

16. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.

17. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.

18. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in Instore.

19. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Gift Card issued to you for such Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Gift Card issued to you for such Trade-In Device.

Valuations

20. Valuations are calculated by our Instore advisors for Instore Trade-Ins. The criteria used to value your Trade-In Device is based on numerous factors including changes in market value, functionality, grading and condition. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.

General

21. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

22. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these terms and conditions. No correspondence will be entered into by Three.

23. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

24. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

25. These Terms and Conditions and any contract entered into between Three and you will be governed by English law

Accessory Protection Pack

Advertised 10% discount off our standard prices available on protection packs for Android and iPhone devices. A protection pack includes 2 screen protectors plus a case. Offer available in selected Three stores and via the contact centre on 0800 033 8028.
 
Available until 30 June 2019, subject to stock availability.

One Plus 7 Pro case offer

Advertised 20% discount off our standard One Plus 7 Pro protective case price. Offer available in selected Three stores and via the contact centre on 0800 033 8028.

Available until 5‌ July 2019, subject to stock availability.

Purchase a Huawei P30 Pro or P30 for Huawei Watch GT (black) gift with purchase promotion terms and conditions

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“Huawei Promotion”) and is available on purchases of a Huawei P30 Pro or Huawei P30 (a “Qualifying Product”) between 00:01 1 July 2019 and 23:59 31 July 2019. Eligible consumers can receive one Huawei Watch GT in black (“Promotional Item”) by submitting a valid claim (including substantiation) via www.huaweipromo.co.uk//P30Julywatchgt between 15 July 2019 and 31 August 2019 to claim one Promotional Item. The Huawei Promotion is available to UK, Isle of Man, Jersey and Guernsey residents aged 18 or over (“Participant”). A claim must be made by the end user. Only five claims per Participant are permitted, unless you are a Business Customer whereby you can make up to 10 claims. Only one claim per Qualifying Product is permitted. Participants may only submit a claim for the Promotional Item after fourteen (14) calendar days of the date of purchase. Consumers who cancel their purchase or return their Qualifying Product within 14 calendar days of date of purchase will not be eligible to receive the Promotional Item. The Qualifying Product and Promotional Item are subject to availability.

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here huaweipromo.co.uk/P30Julywatchgt, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Promotional Item, subscription or product connected with the Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Huawei P30 Lite and Beats X earphones gift-with-purchase

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

Promotion Period

2. The Promotion will commence at 09:00:00 BST on 26/06/2019 and, unless extended in accordance with these terms, will close at 23;59:59 on 30/09/2019 (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“ Participant”).

Offer

4. Participants who purchase a new model of the Huawei P30 Lite phone (128GB Peacock Blue or Midnight Black colour variant) on a pay monthly contract tariff (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a Beats X earphones (black colour variant) worth £79.99 RRP (“Gift”) free of charge, subject to stock availability.

5. Delivery. The Gift will be provided in-store with the Promotion Product purchased in-store or delivered together with the Promotion Product for purchases made online and via our contact centre.

6. Availability. Availability of the Promotion is subject to stock availability of your preferred Promotion Products and Gift via your chosen purchase route.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Mophie Power Boost bar offer

Advertised 10% discount off our standard 3 – 5K, 10K and a fast charging 5K Mophie Power Boost bar prices. Offer available in selected Three stores and via the contact centre on 0800 033 8028. Available until 31/07/2019, subject to stock availability.

Samsung TAB 5Se & Free AKG headphones GWP

SAMSUNG ELECTRONICS (UK) LIMITED

GIFT-WITH-PURCHASE PROMOTION

TERMS AND CONDITIONS

Participants agree to be bound by these terms and conditions (the “ Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/tabs5e-offer form part of the Terms and Conditions.

The Promoter

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter ”).

Promotion Period

2. The Promotion will commence at 00:01 (BST) on 5 July 2019 and shall close at 23:59 (BST) on 2 August 2019 (the “ Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion you must be a resident (aged 18+) within either the mainland United Kingdom or Republic of Ireland (“Participant”).

4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.

5. Retailers, distributors, resellers and any person who purchases a Promotion Product (defined below at Condition 8) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and are specifically excluded as a Participant.

6. The Promotion is only available to consumers (e.g. not to any business or reseller).

7. This Promotion is not redeemable with any other offer from the Promoter.

Offer

8. Participants who purchase a new (i.e. not second hand) selected Samsung Galaxy Tab S5e as listed below at Table 1 (“Promotion Product”) from a Participating Retailer as defined at Condition 10 below online, instore or via telesales within the Promotion Period, will be eligible to claim one (1) pair of Rose Gold AKG Y500 wireless headphones as shown in Table 1 below by redemption (“Reward”), subject to full compliance with the Terms and Conditions.

Table 1 - Promotion Products and Corresponding Rewards

Promotion Product

SKU

Reward

Samsung Galaxy Tab S5e Black 64GB (Wi-Fi)

SM-T720NZKABTU

AKG Y500 Wireless Headphones in Rose Gold (SKU: GP-Y500HAHHCAE)

Samsung Galaxy Tab S5e Black 128GB (Wi-Fi)

SM-T720NZKLBTU

Samsung Galaxy Tab S5e Black 64GB (LTE)

SM-T725NZKABTU

Samsung Galaxy Tab S5e Black 128GB (LTE)

SM-T725NZKLBTU

Samsung Galaxy Tab S5e Silver 64GB (Wi-Fi)

SM-T720NZSABTU

Samsung Galaxy Tab S5e Silver 128GB (Wi-Fi)

SM-T720NZSLBTU

Samsung Galaxy Tab S5e Silver 64GB (LTE)

SM-T725NZSABTU

Samsung Galaxy Tab S5e Silver 128GB (LTE)

SM-T725NZSLBTU

Samsung Galaxy Tab S5e Gold 64GB (Wi-Fi)

SM-T720NZDABTU

Samsung Galaxy Tab S5e Gold 128GB (Wi-Fi)

SM-T720NZDLBTU

Samsung Galaxy Tab S5e Gold 64GB (LTE)

SM-T725NZDABTU

Samsung Galaxy Tab S5e Gold 128GB (LTE)

SM-T725NZDLBTU


9. Purchases of Promotion Products must be made from one of the retailers listed at either Condition 9(a) or 9(b) below (each a “ Participating Retailer”):

a. Mainland UK Participants: Argos, John Lewis, , Currys PcWorld, Samsung Online Shop, Samsung Experience Stores, AO.com, Very, Littlewoods, Amazon, Selfridges, EE, Three, O2, Vodafone or Tesco.

b. ROI Participants: Expert, Arnott’s (Expert), DID, PowerCity, Euronics, Harvey Norman, SoundStore, Samsung Online Shop.

10. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this Promotion.

11. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances, the Promoter may substitute a Reward of equal or greater value for the Reward.

Claims

12. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit www.samsungpromotions.claims/tabakg and complete the online claim, upload proof of purchase, provide the serial number of the Promotion Product purchased and all other required information (a “Claim”).

13. Claims may only be submitted within thirty (30) days after the date of purchase, meaning the final claim date for purchases made on 2 August 2019 is no later than 23:59 (BST) on 31 August 2019 (the “ End Date”). Claims received after the End Date will not be eligible. For the avoidance of doubt, the date of purchase counts as day one (1).

14. Maximum one (1) Claim per Promotion Product purchased and a maximum of two (2) Claims per Participant.

15. Participants will be sent an email and SMS to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at tabakg@samsungpromotions.claims or 03452160005 (UK Participants)/015369562 (ROI Participants) within seven (7) days of a Claim being submitted.

16. Please note that Claims received will be processed within (7) days from the date of receipt of a Claim and Participants will be sent an email to confirm whether their Claim has been successful and validated (“ Claim Validation”).

17. If a Claim is deemed to have been submitted incorrectly the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

18. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

19. The Reward will be dispatched within thirty (30) days of the Claim being validated to the UK, ROI, Isle of Man or Channel Islands postal address provided in the Claim.

20. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

21. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of pre-order, as well as the identity, age and other relevant details of a Participant.

22. If a Participant returns a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling 03452160047 The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.

Privacy and Data Protection

23. The Promoter’s use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html . The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

24. Other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party.

General

25. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

26. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

27. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

28. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.

29. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

30. The Promotion is governed by the law of England and Wales.

Samsung A-Series Trade-in Offer


Terms and Conditions for trade-in of Android devices for an additional £50 gift card or cashback with purchase of Samsung A10, A40 or A70 on selected 24 month plans via a Three retail store or Three Trade-In.


1. The Samsung A-series promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us”).

2. Dates: The Promotion will commence at 09:00 BST on 19 July 2019 and will close at 22:00 BST on 02 August 2019 (the “Promotion Period”). Customers who wish to trade in their Trade-In Device and receive the additional £50 under the Promotion must register and process their trade-in order online at https://www.threetradein.co.uk or in participating Three retail stores by 23:59 BST on 30 September 2019.


Promotion Details and Eligibility

3. Promotion available in store only at participating Three retail stores (“Instore”) and online at https://www.threetradein.co.uk/ (“Trade-In Site”) during the Promotion Period. A maximum of one trade-in per customer is permitted under this Promotion.

4. To be eligible to claim under the Promotion you must trade in your Android device that is eligible for trade-in with the Trade-In Partner (as defined at paragraph 17) and excluding nil-value devices as determined by the Trade-In Partner (“Trade-In Device”) when purchasing a Samsung A10, A40 or A70 on a 24 month 12GB plan or above (“Qualifying Device”).

5. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device may be eligible for Three’s normal in store or online trade-in programs.

6. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).


How to claim: Online

7. To claim online go to three.co.uk/store and choose your Qualifying Device. Around 30 days after you complete the checkout process, you will receive a SMS containing a unique promotion code and a link to the Trade-In Site where you can process your trade-in. If you have opted-out to receive our marketing communications we are not able to send an SMS, but please contact our Contact Centre on 0333 338 1001 and one of our advisors will issue you with a promotion code and URL details.

8. Follow the instructions to trade-in and send your Trade-In Device to the Trade-In Partner. On receipt of your Trade-In Device, our Trade-In Partner will assess your device and make payment of the device’s usual trade-in value as determined by the Trade-In Partner plus an additional £50 cashback. ‘Cashback’ amount paid by way of bank transfer (BACS) or cheque. This valuation calculated for your payment will be determined by our Trade-In Partner and will vary depending on factors including the condition and functionality of your Trade-In Device. Our Trade-In Partner will have the final decision on matters of valuation for online trade-ins.


How to claim: In store

9. To claim in store, take your Trade-In Device to a participating Three retail store and choose your Qualifying Device.

10. Your in store advisor will assess your Trade-In Device. Provided your Trade-In Device meets the conditions of paragraphs 15 – 22, you will be eligible to receive an extra £50 (“Bonus”) in addition to the normal trade-in value of your Trade-In Device (as determined by our in store trade-in calculator). The Bonus will be applied to a gift card (“Gift Card”) together with the trade-in value of your Trade-In Device. The Gift Card value will vary depending on factors including the condition and functionality of your Trade-In Device. See paragraph 23 below for more details.  

11. The Gift Card can only be used in participating Three retail stores in the UK.

12. You can spend the value of the Card on any up-front cost of your Qualifying Device or other device or accessory purchases in participating Three retail stores in the UK. The Gift Card cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages, which will be your responsibility to pay.

13. Any refunds for any Qualifying Device you purchase are subject to the contract you take out with Three for that Qualifying Device. If your Qualifying Device is determined to be faulty after purchase and you elect not to swap this for a replacement Qualifying Device you will not be entitled to receive back the value of the Gift Card either as cash or in store credit. In these circumstances we will provide you with a gift card credited with the market value of your Trade-In Device at the value determined by our Trade-In Partner as at the date you traded-in you Trade-In Device, i.e. excluding any Bonus value provided under this Promotion.

14. Gift Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Gift Card is lost, stolen or damaged.


Your Trade-In Device

15. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in store advisor and may include (but is not limited to) the following defects:

a) An inability to power on or off;

b) External or internal liquid damage;

c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d) A screen which does not work or is not in-tact;

e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An in store advisor may at any time reject a Trade-In Device.

16. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership.

17. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in in store. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”). The Trade-In Site is operated by our Trade-In Partner and is subject to their terms and conditions at www.threetradein.co.uk/Terms.aspx.

18. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.

19. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.

20. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.

21. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in in store.

22. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Gift Card issued to you for such Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Gift Card issued to you for such Trade-In Device.


Valuations

23. Valuations are calculated by our in store advisors for in store Trade-Ins and by our Trade-In Partner for online trade-ins who will have the final decision on matters of valuation. The criteria used to value your Trade-In Device is based on numerous factors including changes in market value, functionality, grading and condition. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.


General

24. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

25. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these terms and conditions. No correspondence will be entered into by Three.

26. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

27. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

28. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

Data roaming promotion

From 24 July 2019 to 24 January 2020 the price for data whilst roaming in the following countries will reduce to 10p/MB.

On conclusion of the offer at midnight GMT on 24 January 2020, the price will revert to its normal price of £6/MB.

Data sessions in progress will be charged at 10p/MB up to midnight after which the normal higher price will apply. If you don’t want to be charged, turn off your data roaming and use Wi-Fi.


Albania

Anguilla

Antigua & Barbuda

Argentina

Barbados

Belarus

Bermuda

British Virgin islands

Cayman islands

Dominica

Dominican Republic

Grenada

Haiti

Jamaica

Kenya

Kuwait

Montenegro

Montserrat

Oman

Serbia

St Kitts & Nevis

St Lucia

Saint Vincent and Grenadines

Tunisia

Turks and Caicos islands

Ukraine

Apple phone case offer

Advertised 20 percent discount off our standard Apple-branded iPhone case prices. Offer available in selected Three stores and via the contact centre on 0800 033 8028. Available until 02-08-2019, subject to stock availability.

Travel accessory

Offer valid in participating Three Stores (retail only) until 30-09-2019. Offer non-transferable or redeemable for cash. Offer cannot be used in conjunction with any other offer.

Three Spin the Wheel 2019 easyJet Prize Competition

These terms and conditions are the rules which apply to this competition.

1) Promoter: Three Spin the Wheel 2019 easyJet Prize (“Competition”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

2) Dates: The Competition opens on 3 August 2019 at 09.59am BST and closes on 8 September 2019 at 11.59pm BST (“ Competition Period”).

3) Eligibility: To be eligible to enter the Competition, entrants must:

(a) be a UK resident and be over 18 years of age; and

(b) attend a Spin the Wheel Event (as defined at clause 4),

(“Eligible Entrants”).

This competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with Three’s competition.

4) Entry: To enter the Competition, Eligible Entrants must spin the wheel at a Spin the Wheel Event and land on a gold segment (“ Qualifying Entry”). There is a maximum of one Prize per each store hosting a Spin the Wheel Event and the Competition for the Prize will end once the Prize has been won.

Spin the Wheel Events will take place nationally at selected stores over weekends during the Competition Period. The selected stores will each host one event over two days: typically Saturday, 12:00 – 16:00, and Sunday, 12:00 – 16:00 (“Spin the Wheel Event”), hours may vary.

5) Rules: Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to (i) be offensive or inappropriate; (ii) not comply with these terms and conditions; and/or (iii) be contrary to the spirit or intention of the Competition.

6) Selection of winner: Subject to clause 3, the winner will be the first Qualifying Entry of the day as selected by an in store advisor at each Spin the Wheel Event. The decision will be final and Three will not enter into any correspondence.

7) Prize: Each winner will receive £200 to use towards easyJet flights. Only one Prize will be awarded per winner. Allocation of the Prizes remains at Three’s sole and absolute discretion.

8) The following terms and information apply to the flights:

a) The flights are personal to you. The voucher code is non-transferable.

b) easyJet standard terms and conditions, available at easyjet.com/en/terms-and-conditions , will apply to any booking made. Bookings and the booking process are outside of Three’s control. Valid passports and travel documents required.

c) All flights must be made in a single booking. The total booking value cannot exceed £200. Each winner must travel on their booking. All passengers on the booking must travel on the same flights.

d) No cash alternative is available – if the value of the flights chosen is less than £200, no cash or other credit will be given.

e) The flights must be booked within 3 months of acceptance (see Redeeming your Prize below). Flights cannot be booked online.

f) The Prize can be used for flights to anywhere on the easyJet network available at the time of booking. The Prize cannot be used for any non-flight extras such as hotels, car hire or travel insurance.

9) Contacting the winner: Reasonable efforts will be made by Three UK to contact the winners via an email from Three (the “ Giveaway Email”). If any winner of a Prize cannot be successfully contacted or has not responded to the Giveaway Email within 72 hours of being contacted, or they are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant who made a Qualifying Entry. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of your Prize.

10) Redeeming your Prize: After a winner has responded to the Giveaway Email (as described in clause 9, above), Three will provide details on how to redeem your Prize, usually including a form to communicate your preferred flights (“ Redemption Correspondence”). Winners must communicate their preferred flights via the specified method within 3 months of the Redemption Correspondence. Winners warrant that all information submitted by them is true, accurate and complete. Three is not responsible for any information which is invalid or incomplete.

11) Privacy: Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy .

12) General:

a) One entry per person. Each Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the Prize). No communications will be entered into.

b) This Competition is free to enter, and no purchase is necessary.

c) All third-party terms and conditions relating to the Competition are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

d) Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Competition or a Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of a Prize arising out of or connected to a Prize or this Competition.

e) Entry into a Spin the Wheel Event signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms . These terms are governed by English law.

Spin the Wheel Samsung S10 Prize Draw

These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

Promoter

1. The Spin the Wheel Samsung S10 (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

Dates

2. The Prize Draw opens on 3 August 2019 at 09:59 BST and closes on 8 September 2019 at 23:59 BST (the “Prize Draw Period”).

Eligibility

3. To be eligible to enter the Prize Draw entrants must:

(a) be a UK resident and over 18 years of age;

(b) attend a Spin the Wheel Event (as defined at clause 4),

(“Eligible Entrants”).

Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

Entry

4. To enter the Prize Draw, Eligible Entrants must

(a) use the QR code given at Spin the Wheel Events; and
(b) insert their details at the webpage, available at bandd.typeform.com/to/hMkJXr, which the QR code links to (personal details including name and email address will be captured),

(“Qualifying Entries”).

Spin the Wheel Events will take place nationally at selected stores over weekends during the Prize Draw Period. The selected stores will each host one event over two days: typically Saturday, 12:00 – 16:00, and Sunday, 12:00 – 16:00 (“Spin the Wheel Event”), hours may vary.

Rules

5. The following rules shall also apply to the Prize Draw:

a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

b. Late entries will not be taken into consideration in selection of the winner.

c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to (i) be offensive or inappropriate; (ii) not comply with these terms and conditions; and/or (iii) be contrary to the spirit or intention of the Prize Draw.

Prize

6. 3 separate winners will each receive a Samsung S10 (128GB capacity, Black variant). Only one prize per winner will be awarded. Allocation of the prizes remains at Three’s sole and absolute discretion.

Selection of winners

7. The winners will be randomly selected, under independent supervision, on or around 11 September 2019 from all Qualifying Entries made nationally. The selection and decision of the independent supervisor will be final and Three will not enter into any correspondence.

Contacting the winners

8. Reasonable efforts will be made by Three to contact the winners of each Prize via email on or around 11 September 2019. If the winners of the Prizes are not successfully contacted by that date, do not claim their Prize within 72 hours of contact by Three (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant who will be selected in accordance with clause 7 of these terms and conditions. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

Redeeming your Prize

9. The winners of the Samsung S10 will be required to provide a valid UK postal address to receive their Prize. Each winners’ Prize will be delivered to their closest store for collection by the winner. Winners may also be required to submit additional valid identification before receiving the Prize. The type of identification, whether proof of name or proof of address, remains at Three’s sole and absolute discretion. Each winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

Privacy

10. Any personal data collected by Three in connection with this Prize Draw will be used solely to administer and fulfil this Prize Draw. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy and these terms. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy . Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services.

General:

11. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time in our discretion to cancel, modify or supersede the Prize Draw (including altering the Prize) and we will not enter into any communications. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as his/her first name being used in any, and all, Three marketing activity across any media).

12. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

13. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

14. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.

Huawei cashback

Huawei August Cashback promotion terms and conditions

This promotion is operated by Huawei Technologies (UK) Co., Ltd (“ Huawei Promotion”) and is available on purchases of a Huawei P30 Pro, Huawei P30, Huawei P30 Lite, Huawei P20 Pro or Mate 20 Pro (each a “Qualifying Product”) between 00:01 8 August 2019 and 23:59 4 September 2019. Eligible consumers can receive up £100.00 cashback reward (cashback value depending on model, see Huawei’s website for full details) (“Cashback Reward”). Cashback Reward paid via bank transfer by submitting a valid claim (including substantiation) via www.huaweipromo.co.uk/huaweiaugcashback between 23 August 2019 and 15 October 2019 within thirty (30) days from successful verified claim. The Huawei Promotion is available to individuals who hold a valid bank account in the UK, Isle of Man, Jersey and Guernsey residents aged 18 or over (“Participant”). A claim must be made by the end user. Participants may only submit a claim for the Reward after fourteen (14) calendar days of the date of purchase. Only five claims per Participant are permitted, unless you are a Business Customer whereby you can make up to 10 claims. Only one claim per Qualifying Product is permitted. Participants may only submit a claim for the Cashback Reward after fourteen (14) calendar days of the date of purchase. Consumers who cancel their purchase or return their Qualifying Product within 14 calendar days of date of purchase will not be eligible to receive the Promotional Item. Each Qualifying Product is subject to availability.

Please review and comply with the Huawei Promotion instructions on how to claim and the terms and conditions which can be found here www.huaweipromo.co.uk/huaweiaugcashback , which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, subscription or product connected with the Huawei Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Gift with Purchase

Purchase as Samsung Galaxy A50, A70, A80 or S10e to receive a pair of AKG Y500 wireless headphones Gift-with-purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available with purchases of a Samsung Galaxy A50, A70, A80 or S10e (“Qualifying Item”) between 00:01 BST on 21 August 2019 and 23:59 BST on 19 September 2019. Eligible consumers can receive one pair of AKG Y500 wireless headphones in Black (“Promotional Item”) by submitting a valid claim via AKG Gift within thirty (30) days from the date of purchase, where the date of purchase counts as day. Participants will be sent an email and SMS to confirm their claim has been received by the Samsung instantly upon entry of a claim. Participant’s responsibility to contact Samsung if an email acknowledgement has not been received. Promotional Item and Qualifying Product are subject to availability. The Samsung Promotion is available to UK, Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or above, or a business registered within the same. Claims must only be made by the end user customer. Maximum 1 claim per Qualifying Item purchased, 2 claims per individual participant and a maximum of 250 claims per registered business during the Promotion Period.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here , which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Qualifying Item or Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

One Plus Bullets 2 Gift with purchase

OnePlus Bullets Wireless2 gift-with-purchase promotion terms and conditions – August 2019

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH, trading as Three (“Three”).

Promotion Period

2. The Promotion will commence at 09.00 on 23rd August 2019] and will close at 23:59 on 3 October 2019 or, if sooner, once the Gifts available (see 5 below) have been validly redeemed (the “ Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“ Participant”).

Offer

4. Participants who purchase a new model of the OnePlus 7Pro (Dark Grey, 128GB variant) on all Contract and Pay as You Go (when bought with a Three Pay as You Go sim) tariffs (“Promotion Product”) from Three (whether purchase is made in-store, online, or by telephone via our contact centre) within the Promotion Period are eligible to receive a OnePlus Bullets Wireless2 (Black) worth £99RRP (“Gift”) free of charge, subject to stock availability.

5. Delivery - the Gift will be provided in-store with the Promotion Product purchased in-store or delivered together with the Promotion Product for purchases made online and via our contact centre.

6. Limited availability – the total number of Gifts to be given away as part of the Promotion is initially limited to 2000. We will notify you once all Gifts have been redeemed by updating these terms and conditions.

7. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

Other

8. Delivery of the Gift (where applicable) will be to the UK or NI only postal address provided by the Participant.

9. The Promotion is not redeemable with any other offer.

10. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

11. If you lawfully return your Promotion Product, you must also return the Gift.

12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

13. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

15. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

16. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Three Student Offer 2019 Terms and Conditions

 

  1. Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH trading as “Three” (“Three”, “Our”, “We” or “Us”).

 

  1. Offer: The Three Student Offer (“Offer”) will be available for so long as Three offers its current student discount. Three reserves the right to withdraw, or vary, the current student discount in future.

 

  1. Qualification: To be eligible for this Offer you must be enrolled as a student at an approved University in the United Kingdom or Northern Ireland (“Student”).

 

  1. To receive the Discount (as defined in clause 5), Students must:
      (a) provide evidence of your student status via one of the following methods:

    • If you are purchasing a price plan online or via the contact centre, you will be required to hold and provide a valid ac.uk email address, or
    • If you are purchasing a price plan via a Three retail store, you will be required to hold and evidence a valid ac.uk email address, a valid NUS card or a valid welcome letter from your University;

and

    (b) take out an applicable price plan online via the same method chosen in clause 4(a) (either via three.co.uk, the contact centre on 0800 033 8006 or a Three retail store).

complying with 4(a)-(b) shall result in a “Qualifying Entry“

  1. Discount: Students who submit a Qualifying Entry will receive a discount off the current standard monthly price plan cost of their chosen Three handset, SIM-Only and/or Home Broadband plan for the duration of that plan, as per the table below:


Offer type

Discount

Offer dates

Plan length options

Plan options

Available channels

Products

Handset

10%

Ongoing

24 months

Unlimited

30GB

Online, Contact Centre and Retail

iPhone XR 64GB

iPhone 7 32GB

Samsung S10 Plus

Selected Bundles (in store and Contact Centre only)

Handset

10%

Ongoing

24 months

Unlimited

30GB

Retail

iPhone 7 32GB

iPhone 8 64GV

iPhone XR 64GB

iPhone XS 512GB

iPhone XS 64GB

Samsung S10e

Samsung S10 Plus

Huawei P30 Lite

Huawei P30 Pro

Samsung A70

Selected Bundles – please speak to an in store advisor for more information on the selected Bundles

SIM-only

20%

30 August – 31 October

1 month

12 months

24 months

Unlimited

30GB

Online, Contact Centre and Retail

All

SIM-only

10%

31 October onwards

1 month

12 months

24 months

Unlimited

30GB

Online, Contact Centre and Retail

All

Home Broadband

20%

30 August – 31 October

24 months

Unlimited

Online, Contact Centre and Retail

Huawei Al Cube

Huawei Homefi B311

Huawei B535

 

  1. Discounts are only applicable to the standard monthly price plan cost. Out-of-plan use, roaming charges, or any other additional charges other than the standard monthly price plan cost will not qualify and standard charges will apply.

 

  1. Your Discount will continue for the duration of your contract term, unless your account is upgraded or your price plan is changed. If you upgrade or change your price plan, it is your responsibility to notify Three of your student status and to provide the appropriate verification evidence to take advantage of any applicable student offer available at that time.

 

  1. General:
      (a) Discounts not available to existing Three customers who are within the minimum term of their Agreement.

      (b) Price plans and Discounts are subject to successful credit application and proof of student status.

      (c) The Offer is not redeemable in conjunction with any other offer or promotion or device finance.

      (d) The Offer is not transferable/assignable and there is no cash alternative.

      (e) Three reserves the right at any time to substitute the Offer with an alternative discount of similar or greater value. No communications will be entered into by us regarding this.

      (f) Three reserves the right to disqualify any entries which it deems, at its sole discretion, to (i) contravene the spirit of the Offer and/or (ii) fails to comply with these terms and conditions, and any Discounts, if given, will be withdrawn.

      (g) Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the offer, Three website, or any Discount connected with the Offer and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these Discounts.

      (h) These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

      (i) We also reserve the right to amend these terms and conditions at any time without notice.

 

iPhone XR Offer

Advertised price on our 24 month Unlimited data Advanced plan with the iPhone XR 64GB. Saving of £66 versus previous 24 month price between 26.06.2019 and 22.08.2019. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

Samsung Galaxy Watch Active GWP Promotion September 2019

Purchase Samsung Galaxy an S10 or S10 5G to receive Samsung Galaxy Watch Active. Gift with purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available with purchases of a Samsung Galaxy S10 or S10 5G (“Qualifying Item”) between 00:01 BST on 9 September 2019 and 23:59 BST on 30 September 2019. Eligible consumers can receive one Samsung Galaxy Watch Active (silver variant)(“Promotional Item”) by submitting a valid claim via at https://www.samsung.com/uk/watch-active-offer/ within thirty (30) days from the date of purchase, where the date of purchase counts as a day. Participants will be sent an email and SMS to confirm their claim has been received by the Samsung instantly upon entry of a claim. Participant’s responsibility to contact Samsung if an email acknowledgement has not been received. Promotional Item and Qualifying Product are subject to availability. The Samsung Promotion is available to UK, Channel Islands, Isle of Man and Republic of Ireland residents aged 18 or above, or a business registered within the same. Claims must only be made by the end user customer. Maximum 1 claim per Qualifying Item purchased, 2 claims per individual participant and a maximum of 250 claims per registered business during the Promotion Period.


Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found at www.samsung.com/uk/watch-active-offer/, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Qualifying Item or Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max offer on trade-in of iPhone X 64GB

Terms and Conditions for trade-in of iPhone X 64GB to receive up to £340 gift card or cashback. with purchase of an iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max on 4GB or Unlimited 24 month data plans.

1. The iPhone X 64GB trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “ Us”). Devices traded-in under the Promotion are recycled by our trade-in partner, Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Trade-In Partner”).

2. Dates: The Promotion will commence at 13:00 on 13/09/19 and will close at 23:59 on 03/11/19 (the “Promotion Period ”). Customers who wish to trade in their Trade-In Device (defined at paragraph 5 below) and receive up to £340 gift card or cashback under the Promotion must register and process their trade-in order online at www.threetradein.co.uk or in participating Three retail stores by 23:59 on 03/11/19.

Promotion Details and Eligibility

3. To be eligible to claim under the Promotion you must trade in your iPhone X 64GB device that is eligible for trade-in with the Trade-In Partner (as defined at paragraph 19) (and excluding nil value devices as determined by the Trade-In Partner) (“Trade-In Device”) when purchasing a iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max on a 24 month 4GB or Unlimited data plan (“ Qualifying Device”).

4. The Promotion available to new and existing Three customers on purchases of a Qualifying Device made in-store, online and by telephone via our contact centre. A maximum one of one trade-in per customer is permitted under this Promotion .

5. The Promotion can only be redeemed in-store only at participating Three retail stores (“In-store”) and online at www.threetradein.co.uk/ (“ Trade-In Site”) during the Promotion Period. For Qualifying Device purchases made in-store or via our contact centre, our advisors will advise if your purchase is eligible for the Promotion and give details of how to claim. If you purchase your Qualifying Device online, please follow the steps in paragraphs 8 and 9 of these Terms and Conditions.

6. Requirements as to the condition of all Trade-In Devices apply. In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device may be eligible for Three’s normal in-store or online trade-in programs.

7. Neither Three nor our Trade-In Partner are responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “ Charges”).

How to claim: Online

8. To claim online, after purchasing your Qualifying Device, visit the Trade-In Site ( www.threetradein.co.uk) and follow the instructions to trade-in and send your Trade-In Device to the Trade-In Partner.

9. On receipt of your Trade-In Device, our Trade-In Partner will assess your device and make payment to you of the device’s trade-in value as determined by the Trade-In Partner, up to a maximum £340 cashback. Cashback amount paid by bank transfer (BACS) or cheque.

10. This valuation calculated for your cashback payment will be determined by our Trade-In Partner and will vary depending on factors including the condition and functionality of your Trade-In Device. Our Trade-In Partner will have the final decision on matters of valuation for online trade-ins. Further terms applicable to trade-ins made online set out at three.co.uk/tradein.

How to claim: In-store

11. To claim in-store, take your Trade-In Device to a participating Three retail store and choose your Qualifying Device. Your in-store advisor will assess your Trade-In Device. Provided your Trade-In Device meets the conditions of paragraphs 17 – 24, you will be eligible to receive up to £340 trade-in value. The trade-in will vary depending on factors including the condition and functionality of your Trade-In Device. See paragraph 25 below for more details.

12. Where your Qualifying Device is available for pre-order only, you can either:

trade-in your Trade-In Device at the time of pre-order of your Qualifying Device and use the trade-in value against any upfront cost of the Qualifying Device; or

keep your Trade-In Device to trade-in when you collect your Qualifying Device, in which case you will have to make payment of any upfront cost in respect of the Qualifying Device at the time of your pre-order.

13. For trade-ins completed at time of pre-order or purchase of the Qualifying Device the trade-in value will be applied to a gift card (“ Gift Card”). The Gift Card can only be used in participating Three retail stores in the UK and Northern Ireland. You can use the value of the Gift Card against the upfront cost of your Qualifying Device or spend it on any other device or accessory purchases in participating Three retail stores in the UK and Northern Ireland. The Gift Card cannot be used against any recurring charges associated with your Qualifying Device or any other tariff or packages, which will be your responsibility to pay.

14. For trade-ins completed after pre-order or purchase of the Qualifying Device the trade-in value will be paid by bank transfer (BACS) following receipt of the Trade-In Device.

15. Refunds for any Qualifying Device you purchase are subject to the contract you take out with Three for that Qualifying Device. If your Qualifying Device is determined to be faulty after purchase and you elect not to swap this for a replacement Qualifying Device you will not be entitled to receive back the value of the Gift Card as cash or in-store credit. In these circumstances we will provide you with a gift card credited with the market value of your Trade-In Device at the value determined by our Trade-In Partner as at the date you traded-in you Trade-In Device, excluding any bonus value provided under this Promotion.

16. Gift Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Gift Card is lost, stolen or damaged.

Your Trade-In Device

17. Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in store advisor and may include (but is not limited to) the following defects:

a) An inability to power on or off;

b) External or internal liquid damage;

c) Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

d) A screen which does not work or is not in-tact;

e) An inability to carry out the functionality reasonably expected of such Trade-In Device; or

f) Any other damage which materially affects the appearance or functionality of Trade-In Device.

Any Trade-In Device must be original and meet the manufacturer’s original specifications. An Instore advisor may at any time reject a Trade-In Device.

18. You must own all rights, title and interests in your Trade-In Device. We may ask for proof of ownership.

19. Ownership of the Trade-in Device will pass to Three when your Trade-In Device is accepted for trade-in in store. Your device will be purchased for onward recycling by the Trade-In Partner. The Trade-In Site is operated by our Trade-In Partner and is subject to their terms and conditions at www.threetradein.co.uk/Terms.aspx .

20. Please remove SIM cards and SD cards before trading in your Trade-In Device. Any SIM cards or SD cards received by Three or our Trade-In Partner will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Neither Three nor our Trade-In Partner accepts liability in the event that any Trade-In Device received by Three containing a SIM card or SD card is lost in transit.

21. Please ensure all personal data is removed from your Trade-In Device before you trade-in. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Neither Three nor our Trade-In Partner will accept responsibility for the security, protection, confidentiality or use of such data. By trading in your Trade-In Device to Three or our Trade-in Partner, you agree to release Three and our Trade-in Partner from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the Trade-In Device.

22. Where applicable, we recommend you take note of your IMEI number of your Trade-In Device in case there is a problem with your trade-in. Your IMEI number can generally be found at the back of your Trade-In Device under the battery or by typing in *#06#.

23. If you have an activation lock (such as a PIN or password) on or a device tracker associated with your Trade-In Device you should remove this before trading-in. Each Trade-In Device should match the make and model stated when registering your trade-in in store.

24. Should your trade-in contain a Trade-In Device that our Trade-In Partner is unable to process (e.g. because of activation lock or device tracker not being removed) our Trade-In Partner (or Three on behalf of our Trade-In Partner) will, where possible, endeavour to notify you of a remedy that might allow our Trade-In Partner to successfully process your Trade-In Device. If after a period of 48 hours from any such notification Three or our Trade-In Partner has received no reply from you, we reserve the right to take such legal or other collection action we deem necessary to recover the value of the Gift Card issued to you for such Trade-In Device. Any stolen, blocked, counterfeit or fake devices will be held by us or our Trade-In Partner and reported to the police and we and our Trade-In Partner may take any further action deemed necessary in such event to recover value of the Gift Card issued to you for such Trade-In Device.

Valuations

25. Valuations are calculated by our in-store advisors for in store Trade-Ins and by our Trade-In Partner for online trade-ins who will have the final decision on matters of valuation. The criteria used to value your Trade-In Device is based on numerous factors including changes in market value, functionality, grading and condition. We and our Trade-In Partner may change the way in which we values devices from time to time and prices offered by us and our Trade-In Partner are subject to change at any time without notice. Changes made by our Trade-In Partner are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of your Trade-In Device may vary depending on whether your Trade-In Device can be reused, resold or recycled.

General

26. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

27. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion) by changing these Terms and Conditions. No correspondence will be entered into by Three.

28. Information that Participants supply when entering the Promotion will be used only in accordance with these Terms and Conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

29. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

30. These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

£5 accessory discount promotion terms and conditions – September 2019

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”)

Promotion Period

2. The Promotion will commence at 08.00 on 13 September 2019 and will close at 23:59 on 30 November 2019 (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“ Participant”).

Offer

4. Participants who purchase a handset on any tariff (“ Promotion Product”) either online or via our contact centre during the Promotion Period and choose in-store delivery for their Promotion Product are eligible to receive a discount with a value of £5 redeemable in-store only against any accessory (“Gift”).

5. Following purchase of the Promotion Product (whether made online or via our contact centre), the Gift will be made available to the Participant for redemption and use on the day they collect their Promotion Product in-store.

6. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative.

7. The Gift may be a used against purchase of one or more accessories of a greater or lesser value than the Gift. The Gift can only be used for a single transaction. Where the accessory purchase price is less than the Gift value, no refund of credit will be given and the balance of the Gift value cannot be carried forward. Where the accessory purchase price exceeds the Gift value, the balance of the price must be paid in-store.

Other

8. The Gift may be redeemed against sale items . The Gift cannot be used in conjunction with any other promotional discount offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third-party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

£45 accessory discount promotion terms and conditions – September 2019

Promoter

1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”)

Promotion Period

2. The Promotion will commence at 00:01 on 13 September 2019 and will close at 23:59 on 27 September 2019 (the “Promotion Period”).

Eligibility

3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom or Northern Ireland and aged 18 or over (“ Participant”).

Offer

4. Participants who purchase a 24 month Unlimited SIM-only data plan (“ Promotion Product”) from Three (whether purchase is made in-store, online, or via our contact centre) within the Promotion Period are eligible to receive a discount with a value of £45 redeemable in-store against a phone case or other accessory (excluding Apple AirPod Products) (“Gift”) free of charge, subject to stock availability.

5. Following purchase of the Promotion Product (whether made in-store, online or via our contact centre), the Gift will be applied to the Promotion Product account and made available for redemption in-store only by the account holder for a period of 30 days from the date of purchase.

6. Only one Gift per Promotion Product purchased. Gifts are non-transferable and there is no cash alternative.

7. The Gift may be a used against purchase of one or more accessories of a greater or lesser value than the Gift. The Gift can only be used for a single transaction. Where the accessory purchase price is less than the Gift value, no refund of credit will be given and the balance of the Gift value cannot be carried forward. Where the accessory purchase price exceeds the Gift value, the balance of the price must be paid in-store.

Other

8. The Gift may be redeemed against sale items. Cannot be used in conjunction with any other discount offer.

9. Three reserves the right to disqualify any Participant’s entry which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.

10. If you lawfully return your Promotion Product, you must also return the Gift.

11. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.

12. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

13. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.

14. Information that Participants supply when entering the Promotion will be used only in accordance with these terms and conditions, Three’s Privacy and Security policy, and Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk/terms.

15. Three cannot and does not accept responsibility for Promotion entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption process for the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.

16. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

Samsung Galaxy Buds – A90 5G pre-order

Pre-order Samsung A90 5G to receive Samsung Galaxy Buds. Gift with purchase promotion terms and conditions

This promotion is operated by Samsung Electronics (UK) Limited (“ Samsung Promotion”) and is available with purchases of a Samsung Galaxy A90 5G (“Qualifying Item”) between 00:01 BST on 27 September 2019 and 23:59 BST on 3 October 2019. Eligible consumers can receive one pair of Samsung Galaxy Buds (colour may vary) (“ Promotional Item”) by completing a valid claim and submitting to Samsung between 4 October 2019 and 3 November 2019. Individual consumers should claim via the online claim form in the Benefits section of the Samsung Members app. Company customers should claim by visiting www.samsung.com/uk/galaxy-a90-5g-preorder to upload proof of purchase and provide all other required information.

Participants will be sent an email to confirm their claim has been received by Samsung instantly upon entry of a claim. It is the participant’s responsibility to contact Samsung if an email acknowledgement has not been received. Promotional Item and Qualifying Product are subject to availability. The Samsung Promotion is available to UK, Channel Islands and Isle of Man residents aged 18 or above, or a business registered within the same. Maximum 1 claim per Qualifying Item purchased (maximum 2 claims per household) and a maximum of 250 claims per company participant.

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found at

www.samsung.com/uk/offer/galaxy-a90-5g-preorder

which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Qualifying Item or Promotional Item, subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

Samsung Power of 10

Selected Samsung Galaxy ‘Power of 10’ handsets Purchase for Samsung Galaxy Buds Gift-with-purchase promotion terms and conditions

 

This promotion is operated by Samsung Electronics (UK) Limited (“Samsung Promotion”) and is available with selected Samsung Galaxy ‘Power of 10’ handsets (listed in the table below) purchased between 00.01 (BST) on 10 October 2019 and 23.59 (BST) on 23 October 2019 (“Qualifying Item”). The Samsung Promotion is available to residents (aged 18 or above) (“Consumer Participants”) and registered companies (“Company Participants”) of the UK, Isle of Man, Channel Islands or Republic of Ireland.

 

To receive one pair of Samsung Galaxy Buds in silver (“Promotional Item”) Consumer Participants must register with the Samsung Members app, visit the Benefits section, click on the ‘Power of 10’ banner and select ‘View details’ to upload proof of purchase of the Qualifying Item and any other required information. Company Participants must visit www.samsung.com/uk/galaxy-buds-offer to complete the online claim form and upload proof of purchase of the Qualifying Item and any other required information. Either route is a “Claim”.

 

Claims must be submitted within 30 days of the date of purchase of the Qualifying Item. Consumer Participants may submit a maximum of one Claim per Qualifying Item purchased and a maximum of two Claims per household. Company Participants may submit a maximum of 250 Claims. Participants will be notified by email if their Claim is successful. It is the Participant’s responsibility to contact Samsung if an email acknowledgement has not been received within 7 days of a Claim being submitted. Promotional Item and Qualifying Item are subject to availability.  

 

Please review and comply with the Samsung Promotion instructions on how to claim and the terms and conditions which can be found here https://www.samsung.com/uk/galaxy-buds-offer and which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Promotional Item , subscription or product connected with the Samsung Promotion and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of such items.

 

Promotion Product

 

SKU

Qualifying Item

Samsung Galaxy S10 128gb

SM-G973F

One (1) pair of Samsung Galaxy Buds Silver (SKU: SM-R170N ZWABTU)

 

 

 

Samsung Galaxy S10 512gb

SM-G973F

Samsung Galaxy S10 Plus 128gb

SM-G975F

Samsung Galaxy S10 Plus 512gb

SM-G975F

Samsung Galaxy S10 Plus 1tb

SM-G975F

Samsung Galaxy S10 5G

SM-G977B