Contact us

Before getting in touch, you might find the help you need below.

Important

Due to the bad weather, we’re experiencing problems with some parts of our network. Some customers may have problems using voice, messaging or data services. We’re sorry for any inconvenience, and are working to fix this as soon as possible.

What can we help you with?

Recently joined or have an enquiry about a previous upgraded service?

The links here will help you check for outages and troubleshoot or manage your devices and services.

Are you a business customer?

Go to the Business Contact us page to get in touch with our team.

Chat to us

To get help fast, start a Live Chat with one of our team.

Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday.

Call us

Personal customers: Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 Saturday and Sunday. 

Personal customers

From your Three phone
333

From any other phone
0333 338 1001

From abroad (standard roaming rates apply)
+44 7782 333 333

Mobile Broadband customers

From your Three phone
500

From any other phone
0333 338 1003

From abroad (standard roaming rates apply)
+44 7782 333 500

Connect with us