Get more allowance

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Running low on data again?

See how you could get more allowance without extending your plan's length on My3 or on our app.

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Frequently asked questions

How do I change my plan, and is it permanent?

You can change your plan to get more allowance by going to My3 or using the Three app. If changing your plan doesn’t work out, let us know. We can always drop you back down to your base commitment.

How do I cancel an Add-on or additional allowance?

You can cancel an Add-on on My3 or on the Three app. If you have any trouble, get in touch.

How do I buy Add-ons?

If you're on Pay As You Go, you need to have enough credit to buy an Add-on. If you're a Pay Monthly customer, the cost of your Add-on will be taken from your monthly bill.

Pay Monthly customers can purchase multiple Add-ons, but each one can only be active once per billing cycle. For example, if you buy a data Add-on during one billing cycle, you won't be able to buy the same data Add-on again during the same billing period. However, you can buy multiple different Add-ons per billing cycle.

You can buy an Add-on in the Three app or on My3. No data? No problem. The Three app works even when you’ve run out.

How long does an Add-on last?

How long an Add-on lasts depends on which you’ve chosen and what plan you’re on.

For Pay Monthly customers, all Add-ons except our Short-Term Boost and One Day Boost renew automatically until cancelled.

For Pay As You Go customers, Add-ons typically last 30 days from the date of purchase.

Which Add-ons do I have, and which are available to me?

You can check which Add-ons you have, see which ones are available to you, and buy Add-ons on our app.

You also log in to My3 and select Allowance then Add-ons. The price you'll see for short-term Add-ons is a one-off cost until the end of the billing month. Long-term Add-ons have a monthly recurring cost.

Do I need an Add-on to use my Personal Hotspot?

No. So long as you have a data allowance, you can use your Personal Hotspot to share data with other devices. Learn more about Personal Hotspots.