You can cancel within the first 28 days and if you haven’t made a claim, you’ll receive a refund of any premium paid. Get in touch if you have any questions about your cancellation (see section below ‘Contacting Three Rescue™’).
After the 28 days, you can cancel at any time and cover will finish at the end of the paid-for period. We will not refund any premium paid.
When you buy another device from Three or upgrade your device on the same mobile number and add insurance, we’ll cancel cover on your old device automatically.
We’ll cancel your policy if you cancel your Pay Monthly contract with Three, fail to pay the monthly insurance premium, have two successful claims in any 12-month period or if you make a claim we find to be fraudulent. If we cancel your policy, we’ll send you written confirmation, including your cover end date.