Mental Health and Wellbeing

Mental health and wellbeing support.

If you're having a difficult time, it's helpful when others can take the strain. So, if you don't feel able to manage your account, you can organise for someone to step in.


Sometimes, listening is the only thing we need. We're proud to be partnering with Samaritans to connect 1 million people to emotional support.

Third party account management

If you need a friend, relative, or third party to manage your Three account, you can register for third party account management. You can choose the level of access they have, from full to limited.

Call us on 0333 338 1012 or use Live Chat to find out more.

Register for extra support

We've got a range of services to support you. Complete our short form to tell us how we can help.

Our commitment to you

We’re focused on delivering a great experience for all customers. We understand that everyone’s situation is unique - one size doesn’t fit all. And we aim to be inclusive, providing the right level of support for every customer.