Contact us.

Please only use email and webchat if you have accessibility needs. This means we can help customers who aren’t able to use our other contact methods. For any other queries, message us through Live Chat on the Three app or find more options on Contact Us.

Find out how to contact us and our dedicated Accessibility team.

Our dedicated Accessibility team is here to talk about how we can help. You might need to register to use some of our Accessibility services, which you can do through them.

Video Relay Service.

Contact us through a sign language interpreter - Launch InterpretersLive!

Launch InterpretersLive!

Monday to Friday between 9.00am and 5.30pm

If you're not able to access the service you may need to download application from this link

Talk to us on webchat.

This is a dedicated chat service for customers with disabilities who require the use of our accessibility services. If your chat today does not relate to accessibility support please chat to our customer team via our contact us page.

Chat to someone from our accessibility team online.

Monday to Friday 9am - 5:30pm

Visit.

Find your local store using our 3Store locator.

Email

If you need accessibility support you can email us at accessibilityservices@three.co.uk

This is a dedicated email address for customers with disabilities who require the use of our accessibility services. If your email today does not relate to accessibility support please find out the best ways to contact us at the moment.

Write.

Accessibility Services
Three
PO Box 333
Glasgow G2 9AG

Textphone.

0800 033 8011

Open Monday to Friday between 9.00am and 5.30pm

Call.

To speak to our Accessibility Team call 0333 338 1012

Open Monday to Friday between 9.00am and 6.30pm

This is a dedicated line for customers with disabilities who require the use of our accessibility services.

If your call today does not relate to accessibility support please find out the best ways to contact us at the moment.

More from this accessibility section.

Your account.

Helping you manage your account.

Your account.

Accessibility services.

Useful services for people of different abilities, including Directory enquiries, NGTS, InterpretersLive! and Emergency SMS.

Accessibility services.

Website accessibility.

Making sure our website is accessible and easy to use.

Website accessibility.