There are a few things to check before you go abroad.
United States is a Feel At Home destination.
This means you can use your device there at no extra cost unless you’re on one of our new Essential Plans. With Feel At Home, calls and texts back to the UK and using data will come out of your existing Pay Monthly allowance, if you have one. If you've gone over your allowance, you'll pay special lower roaming rates, or you can buy an Add-on in My3. If you’re on one of our new Essential Plans, click here to find out what it will cost you to use your phone in a Feel At Home destination.
|If you have monthly allowance or
Add-on allowance remaining.
|If you've gone over or
don't have an allowance.
|Calling a UK number.||Comes out of your allowance.||3.3p per minute.|
|Calling an United States number.||£1.40 per minute.||£1.40 per minute.|
|Texts to UK.||Comes out of your allowance.||1.3p per text.|
|Texting an United States number.||1.3p per text.||1.3p per text.|
|Receiving calls from any number.||Free.||Free.|
|Receiving texts from any number.||Free.||Free.|
|Using internet and data.||Comes out of your allowance.||3.3p per MB.|
|Using voicemail.||Comes out of your allowance.||3.3p per minute.|
Want to call or text a number in another country from this destination? Enter the country name to find out how much it will cost.
|Call a number in France||£1.40 per min||£1.40 per min|
|Text a number in France||£1.40 per min||£1.40 per min|
Feel At Home rates apply to calls and messages to standard UK landline or mobile numbers, and using data on all our plans except if you’re on one of our new Essential Plans (introduced 29 June 2016). Prices are shown including VAT where applicable.
Don’t forget: to call or text a UK number, you’ll need to replace the first 0 with +44.
For more information about roaming charges please check our Price Guide, or find out more about Feel at Home. For our Essential Plan customers, for more information on roaming charges in Feel At Home destinations click here.
Check roaming is turned on in your account
International roaming will be activated automatically on your account. You can double-check your roaming settings in your My3 account on your computer or on your phone:
- Go to your International Settings section in My3.
- Log in using your phone number and password.
- You'll find the information under the "Using your phone abroad" and "Using your internet abroad" sections.
You'll also need to make sure that data roaming is turned on in your device's settings if you want to use data abroad.
Using an Apple device in the EU?
If you're using an Apple device in the EU, you'll need to make sure you've set it up to work with our roaming services. Find out more about our roaming in the EU with an Apple device.
Check what coverage you can expect in your destination on the map below.
If you don't see coverage on the map above, it's for one of two reasons:
- - We might not have map data for this area, even though you do have coverage there.
- - We might not have roaming coverage there.
For these reasons, this map is intended only as a guide to the coverage you'll get.
|Roaming Partners in United States.||Services available to Three Customers:|