We’re aware of an attempted fraud issue regarding upgrade devices and are working with police and relevant authorities on the matter. The objective was to steal high-end smartphones from Three but we’ve already put measures in place to stop the fraudulent activity. We’d like to reassure customers that their financial details are not at risk. We know how many customers are affected and they have been contacted.
Read the statement from our CEO
If you'd like to upgrade your phone, tablet or a SIM only plan you're in the right place.
Want to upgrade early?
You can upgrade before the last month of your contract, but you'll be charged an early upgrade fee. This fee is the remaining months of your current contract and will need to be paid at the time of upgrading. Get in touch if you want to upgrade early.
* Free, unless you’re on one of our new Essential Plans, in which case it will come out of any available minutes allowance or charged at your out of allowance rate of 35p per minute.
** Standard call rate applies.
*** Standard roaming costs apply. Find out about our international charges.