Check your upgrade deals

How to upgrade

Check if you're eligible

Upgrade for free up to 38 days before your minimum term ends. The easiest way to check is in your My3 account.

Choose your upgrade

Find personalised offers in your My3 account and pick one that suits you. Phone offers | SIM offers.

Get it the next day

Checkout and get free next day home delivery. Terms apply. View delivery details.

Other ways to upgrade

Use the Three app

Check your minimum term date and browse upgrade offers on our app.

Live Chat with our team

Our advisors can talk through your options and get you upgraded.

Visit your local store

See the latest devices and upgrade in-store.

Frequently asked questions

When your plan reaches the end of its minimum term, it'll keep going until you upgrade or cancel. You can upgrade your phone and plan, or upgrade to a SIM Only plan if you don’t want to change phones. Upgrading is quick and easy, and you can find personalised upgrade offers in My3.

You can upgrade for free up to 38 days before your minimum term ends. Of course you can upgrade your device at any time, but you may have to pay an early upgrade fee. The best way to check whether your eligible to upgrade now is by logging into My3.

You can upgrade early. But you’ll have to pay an early upgrade fee if it’s outside of the 38 days before your minimum term is due to end. To discuss your early upgrade contact us or visit your nearest Three store.

Got a lost, stolen, or damaged phone?

If you want to upgrade because your phone has been lost or stolen, please contact us immediately to block any misuse on your device, and to discuss your upgrade options. If your phone is damaged it might also be a good time to upgrade.

We’ll contact you via text, email or letter to let you know when your new plan will start.

In most cases, you’ll be able to keep your current SIM card after upgrading. The only time you’ll need a new SIM is if you’re upgrading to a new device that has a different size SIM card. If you are getting a new device, why not Trade In your old one to recycle it and get some money back.

Yes, you can upgrade to a SIM only plan and keep your old phone or tablet. You won’t get a new SIM card because your upgrade will automatically apply to your current SIM.

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