Order by 4pm and get your device delivered the following working day.
We offer next day delivery (unless otherwise stated) on phones, tablets and MiFi™ that are ordered before 4pm for delivery to your billing address.
Orders placed after 4pm will be delivered in 2 working days. We’ll ask you for a mobile phone number and email address so we and our delivery partner DPD, can send you up to date delivery information about your order or contact you if there are any unforeseen delays.
Why not download the free DPD app so you can track your parcel and change your delivery preferences if you need to?
Our deliveries take place between 9am and 6pm (we don’t deliver on bank holidays or weekends).
Deliveries to your billing address will need to be signed for. If you’re not in the courier will attempt delivery again the following day. If no one’s in on the 2nd attempt, the parcel will be held at the local DPD depot for a further 5 days to await further instructions, or for the customer to collect.
You’ll receive an email or text to let you know where you can collect your parcel and what ID you need to take.
If you don't want any of these options, delivery will take place as normal to the address given when you purchased the order.
The estimated delivery window for pre-order/back order is 4 weeks. This date depends on stock arriving from our supplier. You’ll get an estimated date of delivery when you place your order. We’ll let you know when your device is on its way to you or if there are any changes.
You’ll be able to track your order through DPD and you’ll get an estimated delivery date when you place your order.
We can’t give an exact date and can only give an estimate for pre-orders. This is because new device launches can be really popular and manufacturers can struggle with demand, which can affect delivery to our warehouse. We don’t want to make promises we can’t keep so we give you the date we’re aiming towards, and if anything happens, we’ll let you know.
Place your order online by 4pm and have it delivered to a Three Store of your choice, for collection the next working day (deliveries to our Inverness Three Store take an extra day). Not all Three stores can receive orders, but you’ll be given the option to pick your nearest participating one during checkout.
We’ll send you a text when it arrives and you’ll have up to 8 days to go in and pick it up at a time that suits you. If you need a bit of support, our team will be on hand to help you set up your device and suggest the latest apps and accessories.
Delivered to home:
These are delivered to your home address within 3-5 working days by Royal Mail. You will not need to wait in to sign for them, they can simply be posted through your letterbox.