Go Roam lets you use your data, minute, and text allowances in over 160 destinations worldwide [1].
It’s split into 3 bands: Go Roam in Europe, Go Roam Around the World, and Go Roam Around the World Extra.
If you’re on Pay As You Go, here’s everything you need to know about Go Roam on Pay As You Go.
Does your plan have roaming built in or do you need to buy a roaming pass? Find out here:
Daily Go Roam passes aren’t included with our Lite plans or on any older Advanced plans. To enjoy Go Roam, you’ll need to buy a Go Roam pass or pay a daily roaming charge. Don’t forget, you can get up to 2 days roaming free when you buy a Go Roam pass [2].
On Pay Monthly? You can use up to 12GB of your data allowance in any Go Roam destination.
Tell us where you’re going, and we’ll let you know if it’s a Go Roam destination.
If you’re a pay Monthly customer, you can use up to 12GB of your data allowance in any Go Roam destination. This limit may be subject to change.
Go Roam is intended for our UK customers who are UK residents visiting a Go Roam destination for short periods, such as holidays or business trips.
Find out more about our fair use policy in our roaming and calling abroad FAQs.
If you’re going somewhere not included in Go Roam, you won’t be able to use your UK allowances there. Instead, you’ll be charged the standard roaming rates, which vary depending on the destination. To find out more, visit our roaming abroad page.
Inadvertent roaming – also known as accidental roaming – is when your device accidentally connects to a network in another destination. This can happen if:
Connecting to another network may mean you’re charged higher roaming rates. If you connect to a network in a new destination, we’ll send you a text explaining any charges you can expect there.
If you’ve opted out of these notifications, you can reactivate them by texting START to 330. We’ll also let you know if any roaming charges are incurred, and when any Go Roam Passes or Data Passports are activated and end. To avoid inadvertent roaming, you can:
You can find out how to switch off Data Roaming or manually select a network by searching for your device on our device support page.
If you live close to the Northern Ireland border, your device may accidentally connect to a network in the Republic of Ireland.
To help you avoid any accidental charges, we’ve excluded the Republic of Ireland from our monthly fair use limit of 12GB. So, you can use your data without going over that limit.
There are also no fair use limits for making calls or sending texts while roaming in a Go Roam in Europe destination. The Republic of Ireland is also excluded from the daily roaming charge.
Yes. You can buy multiple Go Roam passes at once – perfect if you’re going to be away for a while. They’ll be used in the order you bought them.
Yes. You can buy any combination of Go Roam passes at the same time. This is ideal if you’re going to several different destinations.
If you have a combination of passes, the first one to be used will depend on your location.
For example, if you use your UK allowances in a Go Roam in Europe destination, your Go Roam in Europe pass will be used first.
Daily roaming charges don’t apply if you’re on a Pay As You Go or your Pay Monthly plan started before 1 October 2021.
Go Roam Around the World Extra is not available if you’re on Pay As You Go or your Pay Monthly plan started before 1 October 2021.
There’s no charge to unlock your UK call, text, and data allowances when travelling to the Isle of Man and the Republic of Ireland.
Countries not included in Go Roam are charged at standard roaming rates. See our Price Guides for the latest information and pricing.
Fair use policies apply in Go Roam destinations.
Free day(s) roaming based on price equivalent of saving with relevant multi-day Go Roam Pass vs standard price of Daily Roaming charge. Fair use policy of 12GB per month applies.
