Phone down the loo? C'mon, we've all been there. Now, here's what to do about it. Time to rummage around for that packet of Tilda Basmati in the kitchen cupboard...

The majority of phones get damaged in some way or another. It’s par for the course when most of us carry our smartphone in our pocket and take it with us wherever we go. The most common problem is a cracked screen, but dropping it in water comes a close second. In fact, nearly half of all mobile phones that have suffered some kind of water damage were a result of the ‘dropped phone in toilet’ dilemma. So, if it happens to you, you’re certainly not the first.

outdoor loo

Help! I’ve dropped my phone down the loo

Okay, so your iPhone is in the loo. Firstly, don’t panic. You may have alarm bells going off in your head and “argghh phone in toilet, phone in toilet, phone in toilet” will be the first words you squeal, but try to stay calm.

The aim is simply to get your phone away from whatever the source of water is. Unfortunately, this means that you’ll need to carefully fish it out of the toilet bowl. Whatever you do, don’t be tempted to flush the loo before you go to grab it – you need to get it out of there straight away, germs and all. Nice.

Then, carefully remove the case, SIM and battery, and take the phone apart. If you’ve dropped your iPhone down the toilet, you won’t be able to do this, but fear not, this doesn’t mean a water-damaged iPhone is a lost cause.
Now dab at any visible liquid with a cloth to help soak it up. Make sure that you don’t use a tissue or any sort of cloth that could leave fluff or fibres.

Anyone who has dropped their phone in water has heard that putting it in a bowl of uncooked rice for as long as possible could save it from water damage. And that’s because it really works. This will help to soak up any remaining moisture, even the stuff you can’t see. Leave your phone to dry out for at least 12 hours. Don’t turn it on in that time, even if you’re really tempted. It’s also important to not try to dry it in any other way (like with your hairdryer or space heater).

Three Rescue has it covered

Losing or breaking your phone: it happens. But losing all your contacts, photos and videos? That’s not right at all. If you take out Three Rescue, if your phone is lost, stolen or accidentally damaged (including being dropped down the loo!), we’ll get you back up and running the next day.

The insurance is designed to protect your phone, tablet or dongle against the risk of loss, theft, damage and out-of-warranty breakdown. It comes with the Three Rescue app, so you can back up your phone information and lock your missing phone to keep your personal details away from prying eyes.

Three Rescue has everything you need to get your life back with just one call.

Years ago, it would have been game over instantly, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Luckily most newer models like the Samsung Galaxy S9 now come IP68 rated, and in the case of the iPhone 7,  iPhone 8, iPhone 8 Plus and iPhone X they come rated as IP67, which means they should survive those quick drops in water up to 1.5m. But when it comes to you and your phone, you can’t put a price on caution!

Main pic credit: Via pixabay/chriskeller