Due to the power outages caused by Storm Arwen a number of masts are offline in the areas impacted by the storm. We are working with the power companies to restore power to our sites as soon as possible and restore full services to all customers affected. We are sorry for any inconvenience caused.
Network status checker
Here you can get more information about the current network situation in your specific area.
Enter your postcode below
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Sorry about this, but we can’t provide a status update right now.
We're sorry to hear that you're having ongoing problems with your
are a few things
you can try to get it up and running again.
1. Is the problem in one place?
Some locations have a weaker signal and indoor coverage can depend on various
the type of building you're in. Use our coverage
checker to see what the signal strength
is like where you are.
2. Is the problem everywhere?
It could be a problem with your device. Try the following to see if it makes a