Contact us

We’re here for you at Three, but with on-going restrictions to life and travel for everyone, it’s still faster to get answers on our digital tools.

• The Three app is always your first port of call. You can use it to do most things, including making payments, or talking to us over Live Chat.

• Try our automated self-service phone options. You can check allowances, make payments, top-up and find out your contract end-date without talking to an advisor. Just call 333 from your Three phone.

• Our online Support section can tell you almost anything you need to know, from understanding your bill to technical support.

• Our stores are now open again. Check our Store Locator for opening times and locations.

Got a question? We might have already answered it

Issues with billing or payments?
Time for an upgrade?
Need info about your price plan?
Problems with your My3 account
Network issues
Roaming and international info

Stay connected

Three Store advisors holding mobile phones

Chat to our advisors without leaving the sofa

Three Store Now lets you chat live to our store advisors from the comfort of your own home. They can help you choose the perfect device by sending recommendations, pictures and videos. Chill out with a live stream from our store, straight to you.

Visit Three Store Now

Person filming a Three Live broadcast

Get up close and personal with our live demos

Check out the latest phones, services, and offers with Three Live. Our presenters can show you everything you need to know. From help choosing the right device to getting it set up, we’re here to help.

Visit Three Live