Contact us

COVID-19 Update
We are re-opening many of our stores in line with government guidelines so please be sure to check our Store Locator for the details on your local Three Store . We also have a range of digital tools to answer your questions. Find the one that’s right for you below.

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Chat to one of our team

To get help fast, start a Live Chat with one of our agents.

Help with Billing, Technical or Changes to your account

Upgrades and cancellations

Live Chat is open 8am to 8pm Monday to Friday, and 9am to 8pm Saturday and Sunday.

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Call us

Personal customers

From your Three phone
333

From any other phone
0333 338 1001

From abroad
(standard roaming rates apply)
+44 7782 333 333


Mobile Broadband customers

From your Three phone
500

From any other phone
0333 338 1003

From abroad
(standard roaming rates apply)
+44 7782 333 500


Business customers

From your Three phone
337

From any other phone
0333 338 1030


Lines open from 8am to 8pm Monday to Friday, and 9am to 6pm Saturday and Sunday.

No matter your issue, we want to help. Check out our Support pages for some of our common fixes.

What would you like to contact us about?

Issues with billing or payments?
Time for an upgrade?
Need info about your price plan?
Problems with your My3 account
Network issues
Roaming and international info