Three's Terms and Conditions.

Use of Three Services.
Price Guides.
Returns & Exchanges.
Three Products & Services.
Special Offers & Promotions.
Competitions & Prize Draws.
Codes of Practice.
Privacy & Cookies.
Updates.
Three Flexible Finance.
Supplier Resources.
Social Accountability.
Tax Governance.
Social Media T&Cs.

Welcome to our T’s and C’s page. If you’re looking for something in particular, you can check out specific terms and conditions in the menu on the left.

Can’t find what you’re looking for? Get in touch, and maybe we can help.



Which terms you are on, depends on when you joined Three or last upgraded, and whether you are a pay monthly customer, or pay as you go.

Our "current" price guides detail the plans and packages that we curently sell and our up-to-date pricing. If you're new to Three, these are the ones you need. If you've been with us a bit longer, please see "If you're on an older plan or a business customer". If you can't find details of your plan, please contact us.

Three’s Returns & Exchange Policy

Download Three's Returns & Exchange Policy PDF

We always hope you’re happy with your new purchase but just in case you’re not, we’ve set out below when you can return or exchange it. This will depend on where you bought it, and if you purchased directly from Three or another retailer.

 
If you bought it from a Three Store: We’re sorry, but if you bought a Device or Accessory from a Three Store and you change your mind, you’ll be unable to return or exchange it.
 
If you bought it from Three Telesales or online at Three.co.uk: If, within 14 days of receiving your purchase, you decide you want to return or exchange a Device or Accessory you can: 
- call us on 333 (Free, unless you’re on one of our new Essential Plans, in which case it will come out of any available minutes allowance or charged at your out of allowance rate of 55p per minute) from your Phone or 0333 338 1001 (standard call charges apply) for Phone customers; or 
- call 500 (free from a Three phone) or 0333 338 1003 from any other line (standard call charges apply) if you’re a Mobile Broadband (Dongle, Mobile Wi-Fi, Laptop or Tablet) customer. 
- Complete and return the Model Cancellation Form to us. 
Our Customer Contact Centre advisors will be able to help you immediately. There’s some important things to remember though: 
 
  • You can turn on and use your Device to inspect it and to make sure you’ve received what you thought you were buying, but if any damage is caused, or it is used beyond what’s reasonable, we have the right to charge you for any loss in value to the goods as a result of your use or damage. You’re allowed to do what is reasonable to ensure you’ve received what you thought you were buying and that it works as expected. 
  • You must not install “Find My iPhone” on your Apple device during the returns or exchanges period. If you do, and you fail to remove it before returning your Device to us, we’ll reduce your refund or apply a charge to your Three account by an amount of up to £200.
  • You’ll also be charged for any Three Services you use before the end of your 14 day cancellation period (e.g. for any calls, texts or data used). Please remember that it can take up to 3 months for some international and premium rate services to be applied to your bill. 
  • If you return a Device (or Accessory) to us, you will need to include not only the device, but any packaging, manuals, accessories and any “free” gifts supplied with the device. If anything is damaged or missing, you may be charged for these in line with the appropriate charges set out in our Price Guide.
  • We realise mistakes happen, so we ask that you take care when returning your Device to us. If you send us the wrong Device, or don't return your Device at all, we won't be able to process your request and you’ll continue to be charged in accordance with your agreement with us.
  • If you change your mind and wish to exchange your Device for a different make or model, a charge will be applied as set out in our Price Guide.
  • For hygiene reasons, we can’t accept returns or exchanges on some accessories, like headsets, where the packaging has been opened or had the seal broken.

If you purchased from another retailer: You’ll need to check directly with them to see what their returns and exchanges policy is. If you’re given an exchange or refund, but have connected to Three and used any of our services, then we may charge you for these. Please remember that it can take up to 3 months for some international and premium rate services to be applied to your bill. 

If you’re a Business Customer, please contact your Account Manager or call us on 0333 338 1004 from any phone (standard charges apply).

 

All-you-can-eat

All-you-can-eat data

If you have All-you-can-eat data units as part of your package or with an Add-on, there are no hidden ‘fair use policies’ when using your device within the UK. All-you-can-eat data units should give you all the access to the internet you would normally need, without worrying about hefty bills. Even if you used your phone for every minute of every day you’d only use, subject to TrafficSense™, around 1,000 GB each month. Certain usage, for example, for commercial purposes, isn’t allowed under our Terms for Three Services, so we’ve set a usage cap at 1,000 GB, in order to help identify non-permitted use.

In addition to these All-you-can-eat UK allowances, you can use up to 13,312 data units (which converts into 13GB of data as 1 data unit converts automatically on use into 1MB of data) each month when in a Feel At Home destination unless you’re a Pay As You Go customer with an Add-on that comes with All-you-can-eat data, in which case you can use up to 12,288 data units (which converts automatically on use into 12GB of data). Use over these Feel At Home in Europe Fair Use limits, but within your allowance, will be charged a surcharge of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. If you reach this limit on a Feel at Home Around the World destination, you won’t be able to use your plan abroad for the remainder of your current billing cycle.

You can also use a portion of your All-you-can-eat data units within the UK and our Feel At Home in Europe destinations each month on our pay monthly plans to create a personal hotspot (All-you-can-eat data plans include 30GB Personal Hotspot), allowing you to connect more than 1 device to the internet at once – how many depends on your contract start date, but may be up to 30,720 data units. Please check your Price Guide for exact amounts. If you’re a Pay as You Go customer, you will be able to create a personal hotspot if you have credit at 1p/MB.

All-you-can-eat minutes & texts

There’s no hidden “fair use policies” with our All-you-can-eat text units or voice units allowances when using your device in the UK or in our Feel At Home in Europe destinations – we just ask that you use this allowance in accordance with our Terms for Three Services – that is, for personal use only, and not for any illegal, commercial or improper purposes.

You can also use up to 5,000 text units and 3,000 voice units from your allowance to use respectively each month, when in a Feel At Home Around the World destination, which convert respectively into 5,000 text messages back to the UK and 3,000 minutes of calls to UK landline and mobile numbers.

When you’re abroad in a Feel At Home destination, texts and calls to places other than the UK are chargeable – unless you’re in a Feel At Home in Europe destination in which case you’ll be able to use your allowances to make calls and send texts to numbers in other Feel At Home in Europe destinations at no extra cost. You’ll be sent a text message on arrival in your destination, letting you know what charges apply when roaming there. They are also set out in your Price Guide.

dial

Music service provided by i.am+, tracks may vary. UK data use for the music service is currently included in the contract price for the minimum term.  i.am+ may provide or enable additional services such as the i.am+ app store, the ability to twin dial to other devices or offer internet enabled roaming services (the last of these being in addition to Three’s standard services).  These additional services are being provided by i.am+, and i.am+ may require a separate subscription and provide terms and conditions of use of these services.  Three’s standard returns and exchange policy, terms of service and price guide apply.

Home Signal from Three

 

Your use of the Home Signal box and service is subject to these terms as well as Three’s Terms of Service (www.three.co.uk/terms).


Please read through these terms and print a copy for yourself to keep in case you need them at any time.
 

So you know, when we refer to "we", "our" or "us" it means Hutchison 3G UK Limited, trading as “Three”.  When we say "you" or "your", we mean you, our Three customer who has registered their details with us as the main user of the Home Signal.


Does this change my contract for Three’s services?


No.  This does not affect any of the services that we provide to you which are governed by Three’s Terms of Service.


If there is any difference between what is said here and what is said in the Terms of Service, then what is said in the Terms of Service will prevail.


Before You Use the Home Signal


You must provide us with the address at which the Home Signal will be used, as well as your contact details if different.  Your Home Signal has been provided for use in a residential address only and for security and technical reasons must only be used at the specified and agreed address for which it is provided. 


You can register up to thirty two (32) different mobile numbers (including your own number) for use on your Home Signal box.  These should be mobile numbers of people that you will allow to use your Home Signal box in its registered location.  Those mobile numbers must belong to customers of Three who are resident in the UK.

 
It is important that you register with Three the mobile number of every person and device that you wish to allow to use the Home Signal box, and keep this information up to date and accurate.  Unfortunately, if you do not register these details, individuals will not be able to use your Home Signal box, regardless of whether or not they are a Three customer.


Of the 32 potential registered users, up to a maximum of four (4) of those people can use the Home Signal box at any one time.


You must not give or sell your Home Signal box to anyone.  Please tell us straight away if you think that the Home Signal box has been lost or stolen or if you believe that it is being used in an unauthorised manner.     


The Home Signal box is for use on the Three Network only and must only be used in the United Kingdom.


How does the Home Signal Work?


Broadband


The Home Signal uses your existing fixed line broadband connection.  If you want more detail on how the Home Signal works, please go to www.three.co.uk/homesignal.   


If you don’t have a fixed broadband connection, Home Signal will not work.  You have to plug the Home Signal box into the mains and your broadband router for it to work.  For the Home Signal box to work properly, your broadband needs a download speed of 1Mbps or higher to make calls or send texts. 

Please check with your fixed broadband provider as to the speeds available in your location.


The Home Signal box will use some of your home broadband data allowance (click here to see how much www.three.co.uk/homesignal).  As with all of your broadband use, you are solely responsible for the cost of using your broadband.  The speed of your broadband connection may be affected if you use the Home Signal to consume large quantities of data on the Three Network.


You can continue to access the internet on your handset or other mobile devices using your Wi-Fi connection, even if you’re using the Home Signal box for calls and texts. Please be aware that if you use the Home Signal box to access the internet or consume data via the Home Signal, you will be using some of your Three data allowance as well as that of your broadband provider.


NOTE: If your broadband connection fails, your Home Signal service will also fail and you may not be able to make calls or send texts.  Your service will also cease to function if there is a power cut or failure. 


Broadband Issues?


If you have any problems or questions about your broadband, you should contact your fixed broadband provider as we cannot provide any technical support or advice with regard to your broadband.


Three cannot guarantee that the Home Signal will be compatible with your broadband modem/router, but this should not be a problem for the vast majority of people as the Home Signal box uses a common Ethernet connection to connect to your modem/router which is a ‘standard’ socket.


It is possible that your broadband provider may install systems or programmes outside of our control to stop Home Signal working and in this event, we suggest you contact your broadband supplier. 
 

We can of course offer you advice or answer your questions on the Home Signal itself.  Please go to www.three.co.uk/homesignal to see how to contact us about Home Signal and to find out more.

 

Setting Up the Home Signal box


The Home Signal box is simple to set up.  Please refer to the ‘Getting Started Guide’ supplied with the Home Signal box for full installation guidelines and make sure that you read all instructions, safety and security information before installing the Home Signal box.


It is your responsibility to install the Home Signal box as well as to provide a power supply and fixed line broadband connection.


You must continue to use your existing SIM in your mobile phone.


Who owns what?


Three retain ownership of the Home Signal Box.  You will be required to send it back to Three if you ever decide to leave and terminate your contract with us.  It is really important you do this otherwise you will be charged for the cost of replacement plus any reasonable failed collection charges.


The software in the Home Signal box and all intellectual property rights in that software is owned by the manufacturer and you’re being allowed to use the software on a limited licence from the manufacturer You mustn’t permit your Home Signal to be unlocked via any unauthorised manner.


Using the Home Signal


The Home Signal is provided at our discretion, and is based on a number of factors.  Please contact Three to see if you are eligible.  If you are eligible, then we will provide one (1) Home Signal box per property. 


The Home Signal may only be used for domestic and private use and it must not be used for any commercial or business use.


Your Home Signal box is for use only in accordance with this document and the Home Signal Box may not be used for any illegal or fraudulent purpose or in any way which we believe has harmed or may harm the security or proper functioning of the Three Network. 


If for any reason you are unable to use the Home Signal box, you still have to continue to comply with your Terms of Service, and to pay any charges when they become due.


Three may suspend or disconnect your Home Signal service without notice if you are using the Home Signal in a way that is contrary to these terms and for any of the reasons set out in Three’s Terms of Service (www.three.co.uk/terms).


Emergency Calls and 999


You will not be able to make calls to the emergency services using the Home Signal if it is not supplied with enough power, for example if there is a power cut or failure, or if there is a failure or disruption in the service of your broadband connection.


We or the emergency services may use the details you give us when registering your Home Signal box to identify your location or the location of others calling via the Home Signal box if calls are made to the emergency services. 


This is why you must tell us your contact details and the location of the Home Signal box accurately and inform us straight away if those details change at all.  If the address at which the Home Signal box is going to be used changes, for example if you move home, you must ensure that you notify us of your new address immediately as we will need to register the Home Signal box to your new address.


What is Three’s Liability to you (and how is it limited)?


All of our obligations to you relating to the Home Signal are set out in this document and Three’s Terms of Service.  Those Terms of Service contain details on how we limit our liability to you (www.three.co.uk/terms


We are also not liable for any third party claims, any claims arising out of or relating to your broadband supply or any claims from any other users of the Home Signal box. We are not liable for any loss or damage that was not reasonably foreseeable when you were supplied with your Home Signal box.


Nothing in Three’s Terms of Service or these terms removes or limits our liability for fraud, for death or personal injury caused by our negligence or for any liability which can’t be limited or excluded by applicable law.  If you are a consumer, these terms will not affect any of your statutory rights which you have, which cannot be excluded by these terms. 


Warranty


Three provides a limited warranty to the first end-user of the Home Signal box who received the Home Signal from an authorised seller. Please contact us for a copy of this Warranty if needed.

We reserve the right to amend these terms online at any time.

 

Other questions

 

If you have any questions about the Home Signal, please visit www.three.co.uk/homesignal.

 

London Underground WiFi

Terms and Conditions of Use – Wi-Fi on the London Underground.
 
When we use the terms ‘us,’ ‘we,’ or ‘our’ we mean Hutchison 3G UK Limited, trading as ‘Three,’ Star House, 20 Grenfell Road, Maidenhead, SL6 1EH. 
 
Your agreement with us when using Wi-Fi on the London Underground.
1. When you use free Wi-Fi on the London Underground (the ‘service’), it means that you’re agreeing to the terms and conditions below. If you don’t agree with any of these terms and conditions, you shouldn’t set up and use the service.
 
What we’re offering you.
2. The service gives you the ability to send and receive data over wireless internet in certain London Underground stations .This is available to all our customers, but: 
a. if you’re a Pay Monthly customer all your payments will need to be up to date, and
b. if you’re a Pay As You Go customer you’ll need to have used your device to make a call, send a text or use data over our network within the last 30 days, in order to access the service.
 
3. You’ll need to register for a password in the Wi-Fi on the London Underground section of your My3 account Once you’ve got this and it’s registered on our systems, you’ll be able to use it to log into the service in participating stations.
 
4. This is an extra service that we offer, so we may withdraw it, extend it, charge for it, or change it at any time. You can always see the latest information on the service and the terms here. It is your responsibility to make sure you’re aware of any changes by checking three.co.uk
 
5. The service will be available to you as long as you’re in range, connected, and you’ve met the eligibility criteria set out in paragraph 2 above. 
 
What’s expected of you.
6. We expect you to comply with our standard Terms for Three services, our Privacy Policy and the Acceptable Use Policy.
 
7. You’re responsible for making sure your device works on the service and is virus-free. You’re also responsible for your use of the service, and for the behaviour of anyone else who uses your device or account details to use this service. If you abuse the service, or use it in an unreasonable way, both we and Virgin Media Limited (‘Virgin’), who provide the London Underground Wi-Fi infrastructure, will be allowed to restrict, suspend or cancel your account.
 
8. Except where we state otherwise, we don’t examine your use of the service or the nature of the information you send or receive and we have no obligation to compensate you for such use. You’re also responsible for keeping your account details secure, and making sure other people don’t use your number and/or password.
 
9. We have no control over the content you access or information you transmit while you’re using the service, so it’s up to you to use the service responsibly. We will not be involved in these dealings.
 
10. You need to make sure that your devices and software will work over the service.
 
11. There are certain things you’re not allowed to do, or let anyone else do using your device in relation to the service. These are:
 
• Sending any communication that’s offensive, abusive, defamatory, obscene, menacing or illegal;
• Causing annoyance, inconvenience, unnecessary worry to or breaking the rights of anyone else;
• Doing anything illegal;
• Breaking the security of anyone else’s property or software;
• Having anything to do with obscene material (including things like child pornography);
• Upload, download, post, publish or transmit any information, material or software that’s protected by copyright or any other ownership rights, without the permission of the owner;
• Doing anything that will damage the experience of our other users or which breaches the Acceptable Use Policy  which applies to the service.
 
12. If we or Virgin Media think you’ve done any of these things (including in circumstances where your device has been cloned without your knowledge or consent), we may block your account straight away without telling you first. 
 
13. You’ll be liable for any of the consequences of your misuse of the service, and you must repay us in full any costs and/or losses which we suffer as a result.  
 
What you can expect from us and Virgin Media.
14. The service will start from the time you first connect to the service. You can register up to three devices to use on the service.
 
15. We’ll do everything we can to give you a good and consistent service, but the nature of mobile technology means that sometimes your service could be affected by things like the activities of other users, atmospheric and geographic conditions and other factors that are out of our control. We can’t guarantee that the service will work all the time, so we can’t be responsible for any personal or business consequences of the service going down. 
 
16. If it’s necessary, we’ll restrict access to inappropriate content, like illegal or adult websites, and you agree not to access or try to access such content using the service. Virgin will be providing the service, and some of their access rights might be different to ours, and you may not be able to visit some sites you would over the Three network, and vice-versa.
 
17. We may monitor and control data volume and/or types of traffic transmitted via the service.
 
18. We cannot guarantee, and you accept that we cannot guarantee, the security of the service and you agree to use the service at your own risk. You accept that any financial transactions that you undertake using the service are at your own risk. You must ensure that you have adequate security to prevent illegal access to your use of the service, access to your device, or disclosure of confidential information.
 
Your personal details.
19. We’ll only use your personal details in line with the Data Protection Act 1998. By using the service, you are agreeing to let us use your personal information and other contextual information to profile your usage and viewing. This will help us to improve our services and personalise your experience.
 
20. We’ll use your personal information to contact you about any changes to this service. If you’re happy for us to, we may also use it to update you on our products and services, give you special offers and rewards, and possibly those of selected third parties. We may contact you by mail, telephone or email for these purposes.
 
21. We may also anonymise and bundle together your usage data and share it with third parties. These third parties may use it for marketing purposes, like improving their targeting of advertising. Other than this, the only time we would share your data with any third parties would be if we were required to pass it on for legal or regulatory reasons.
 
Our liability to you.
22. Our liability to you is limited as set out in this agreement. Except as set out in paragraph 24:
a. All other terms, conditions and warranties relating to the service are excluded;
b. Our entire liability to you for something we do or don’t do will be limited to £3,000 for a claim or series of related claims;
c. We are not liable for any loss of income, business or profits, or for any loss or corruption of data in connection with your use of the service; 
d. We are not liable to you for any loss or damage that wasn’t reasonably foreseeable when you entered into this agreement.  
 
23. We won’t be liable to you for the contents of any material from other individuals and/or organisations which may be accessed through the services.
 
24. Nothing in this agreement removes or limits our liability for fraud, for death or personal injury or damage to your personal property up to £10,000 for any one event or series of connected events, where the damage is caused by our negligence, or Virgin’s negligence, or for any liability which can’t be limited or excluded by law. 
 
Other things you need to know.
25. If anything affects this service that’s beyond our reasonable control, including (but not limited to) severe weather conditions, fire or explosion, terrorist activities, vandalism, floods, industrial dispute, we will not be responsible for not providing the service as we’ve described here.  
 
26. If you do anything over this service that requires you to follow any other rules or sign up to any other terms and conditions, we can’t be responsible for this.
 
27. This agreement is personal to you and cannot be transferred. For business reasons we may transfer any of our rights and responsibilities under this agreement without your permission. 
 
28. If there is any inconsistency between this agreement and the Terms for Three Services then the terms of this agreement will prevail. 
 
29. This agreement is governed by English law and is subject to the non-exclusive jurisdiction of the English courts. 
 
 

Managing your internet experience

Improving our network

We’re always working to improve our network, and by the end of this year our customers will have an even bigger, better, faster network. At the same time customer usage of our Mobile Broadband services is increasing dramatically.

We want all our Mobile Broadband customers to have the best possible internet experience, so there are certain things we need to do to make sure it meets your needs.

What happens at busy times?

We carefully manage the traffic on our Mobile Broadband network so that everyone has a fair share of the service. So in an area with a particularly high number of people using the internet (and during busy times like 6pm to midnight) we may manage the speed of things like file sharing, software updates and some download activity which can slow down our service. This activity might feel slower than usual during these times. The majority of our customers, who are simply browsing the internet, won’t be affected.

If you have concerns about the quality of your coverage or need technical support, please call 0333 300 0500 from any UK landline (calls will come out of any inclusive voice allowance on the Three network or may cost 5.1p per minute otherwise), or if you have a Three mobile call 500 for free. See how our network is improving at three.co.uk/network.

Pay For it Services

By registering for the Payforit Service, in addition to the Terms for Three Services, you agree to the following Terms & Conditions:

General

The Payforit Service allows you to buy goods and services (“Goods and Services”) using a PC or your Handset from selected online stores (“Suppliers”) by charging the price to your Three mobile phone account.

Pay Monthly Customers

If you are a Pay Monthly Customer you will see the charge for Goods and Services purchased using the Payforit Service on your monthly phone bill.

Pay As You Go Customers

If you are a Pay As You Go Customer, charges for Goods and Services purchased using the Payforit Service will be deducted from your credit.

Responsibility for Goods and Services

Three is not responsible for, and does not control or endorse any Goods and Services sold or supplied by Suppliers. Any purchases of Goods and Services via PayForIt are subject to the individual Supplier's terms and conditions. Any queries or complaints regarding Goods and Services must be referred to the Supplier.

Privacy

Information which we obtain about your use of the Payforit Service will be used only as set out in these terms and, generally only to provide and manage the Payforit Service. As a Three customer, our use of Your Information will also be subject to our detailed Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services (See www.three.co.uk/terms). If required, and/or where necessary, we may disclose information about your use of the Payforit Service (and where applicable Three Services) to law enforcement agencies, and/or other authorities, for the investigation, prevention and detection of crime and the apprehension and prosecution of offenders.

These terms and conditions are subject to change at any time without notice.

All undefined capitalised terms included in these Payforit Terms have the meaning given to them in the Terms for Three Services.

Pay As You Go

 

Key Pay As You Go Terms and Conditions

Unbeatable Pay As You Go rates for data: Comparison of standard rates at 07/06/2017 – see three.co.uk/payg321. Call rate applies to standard UK landlines starting 01, 02 or 03 and mobiles, others cost more.


Terms for Three Services that are applicable to your Pay As You Go account. Calls to standard UK mobiles and landlines (starting 01, 02 or 03) cost 3p per minute; text messages cost 2p; and data costs 1p per MB. Use your SIM in your 3G/4G smartphone only. See Price Guide for full pricing information including roaming charges that may apply when you use Three Services abroad.

 
 
Calls to Service Numbers 
Calls to Services Numbers are those that start with 084, 087, 09 or 118. The cost of these calls are split into two charges – an Access Charge (which we set, at 45p per minute, and is charged by the minute) and a Service Charge (which is set by the company you’re calling – they’ll tell you this).
 
Voicemail
Voicemail is charged at 3p per minute whilst in the UK or our Feel at Home in Europe destinations. See Price Guide for voicemail charges whilst overseas in other destinations. 
 
Top-ups
Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. 
Where there are free allowances with a Top-up they are always used first. If you’ve bought an Add-on, this allowance is used next followed by your cash credit. 
Your top-up is for use in the UK as well as in our Feel At Home Around the World destinations, at no extra cost. 
 
Starter Top-up Credit   
New customers who have purchased a handset or SIM only with a pre-loaded Starter Top-Up, your Top-Up, once activated, has no expiry date, unless there’s no activity at all on your account for 180 days, in which case Three reserves the right to terminate or suspend unused accounts.  New customers who have purchased a handset or a SIM only with an All-in-One Add-on will need to use the Add-on within 30 days of activation (activation occurs at the first chargeable usage event).
 
SIM only 
You may have received a message from Three advising you to switch your SIM to a Three mobile, as you may have been using it in a 2G handset which is not compatible on our network. We want you to continue to use Three's great services, so you need to use it in a 3G or 4G enabled mobile.
 
Texts
Inclusive anytime, any network text messages are standard text messages sent within the UK to other standard UK mobiles or between Feel At Home in Europe destinations to standard mobiles. Each text message can accommodate 160 characters. Some handsets allow for more. Messages exceeding the limit will be divided and sent in numerous messages (depending on length), with each message being charged at the standard rates or deducted from your credit. 
 
‘Pay as you go on Three’ tariff 
 
Add-ons
To convert a Top-up to an Add-on, you need to have an active Top-up. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive allowance will be lost. An exception to this 30 day rule is the Internet Daily Pass, which is valid for 24 hours. Add-ons are non-refundable. Three reserves the right to suspend, modify or withdraw Add-ons, without notice, at any time.

Add-on

Price

Minutes ( UK landlines (starting 01, 02 or 03), Mobiles & Voicemail or to standard landlines and mobiles between Feel at Home in Europe destinations).

Texts (UK to any other standard UK mobile from the UK or between Feel at Home in Europe destinations to standard mobile numbers.)

Internet (UK & all Feel at Home destinations).

All in One 10

£10

3000 minutes

3000 texts

1 GB

All in One 15

£15

3000 minutes

3000 texts

5GB

All in One 20

£20

3000 minutes

3000 texts

13GB of which 12GB can be used at no extra cost in Feel At Home destinations (use over 12GB in our Feel At Home in Europe destinations is subject to a surcharge of up to 0.50/MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein.).

All in One 25

£25

3000 minutes

3000 texts

13GB of which 12GB can be used at no extra cost in Feel At Home destinations (use over 12GB in our Feel At Home in Europe destinations is subject to a surcharge of up to 0.50/MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein.).

All in One 35

£35

3000 minutes

3000 texts

All-you-can-eat data in the UK, up to 12GB at no extra cost in Feel At Home destinations (use over 12GB in our Feel At Home in Europe destinations is subject to a surcharge of up to 0.50/MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein.).

Text 3000

£5

-

3000 texts

-

Three to Three Minutes

£5

3000 minutes

-

- -

500 MB Mobile Internet Pass

£5

-

-

500 MB

 

All in One Add-ons: Charges of 1p/MB apply once you’ve used your Add-on's data allowance. 

Internet Add-ons 

500MB: costs £5 and gives 500MB of internet. Valid for 30 days from activation. 
Voice Add-ons
3000 3to3: costs £5 and gives 3000 mins of Three to Three calls. Valid for 30 days from activation.  
Text Add-on
3000 texts: costs £5 and gives you 3000 UK to UK mobile texts. Valid for 30 days from activation. During the 30-day period you cannot cancel your Text Add-on or buy a new Text Add-on,
 
BlackBerry® Add-on
BlackBerry® Pay-As-You-Go Add-on (BlackBerry Add-on) gives you access to BlackBerry Services for 30 days and costs £5 incl. of VAT. BlackBerry Services includes push email, 1GB of internet, BlackBerry Messenger and BlackBerry App World. The BlackBerry Pay-As-You-Go Add-on must be activated by the Customer turning on the Blackberry Services on their Blackberry device. The BlackBerry Add-on must be activated within 90 days of purchase. 
The BlackBerry Services will automatically renew if £5 is available on the Customer’s credit unless the Customer cancels the BlackBerry Services before the 30 days has expired. No unused internet allowance will be carried over into the next 30 days. BlackBerry Add-on is for use in the UK only or our Feel at Home in Europe destinations only. Additional charges apply for usage abroad.
Blackberry®, RIM®, Research in Motion®, Sure Type®, and related trademarks, names and logos and the property of Research in Motion Limited and are registered and/or used in the US and countries around the world. 
 
Discontinued Tariff terms 
Three reserves the right to change Tariffs on 30 days' notice to customers. For further information see the Price Guide.
3Pay Tariff
For the discontinued tariff, 3Pay, the following terms apply:
Free Internet Use 
Free internet allowance of 10MB is applied immediately on Top-up and remains valid for 45 days. After 45 days any remaining internet allowance is lost. Internet use charged at 31p per MB once inclusive allowance is used up.

When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
 
Free Text Messages 
Inclusive Free Text Messages are applied immediately on Top-Up and remain valid for 45 days. After 45 days, any texts remaining from the free allowance will be lost.
Double Free Texts Online: Top-ups of £10, £15 and £20 performed via My3 online or on handset give double the free text allowance compared to Top-ups bought elsewhere. Subject to registering a valid credit or debit card. 
 
£5: 25 Free Texts Included when topped-up by any means.
 
£10: 300 Free Texts Included or 600 Free Texts Included when topped-up via My3. 
 
£15: 500 Free Texts Included or 1000 Free Texts Included when topped-up via My3. 
 
£20: 1000 Free Texts Included or 2000 Free Texts Included when topped-up via My3. 
 
£25+: 3000 text messages included when topped-up by any means. 
 
 
Free Three-to-Three calls 
Free Three-to-Three calls apply to calls made to other mobile phone users on the Three network, on calls made from the UK or from our Feel At Home destinations. These free calls are subject to a fair use policy of 5000 minutes for use every 45 days. 
 
Voice Add-ons (3Pay Only)
Inclusive minutes can be used for UK landlines starting 01, 02 or 03, standard mobiles and voicemail or for calls made between our Feel At Home in Europe destinations to standard landline and mobile numbers. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive value will be lost.
 
Voice10: costs £10 and gives 100 minutes 
 
Voice20: costs £20 and gives 300 minutes 
 
Voice25: costs £25 and gives 500 minutes
 
Flat12 Tariff
 
For the discontinued tariff, Flat12, the following terms apply:
 
Free Internet Use 
Free internet allowance of 10MB is applied immediately on Top-up and remains valid for 90 days. After 90 days any remaining internet allowance is lost. Internet use charged at 31p per MB once inclusive allowance is used up.

When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
 
Free Text Messages 
Inclusive Free Text Messages are applied immediately on Top-Up and remain valid for 90 days. After 90 days, any texts remaining from the free allowance will be lost.

Stretch Add-ons 
Stretch is only available to customers who are on the Flat12 tariff and convert a Top-up to a Stretch bundle. Stretch bundles are valid for 30 days. Inclusive units are for calls from the UK or our Feel At Home destinations to standard rate UK landlines beginning with 01, 02, 03 and UK mobiles & for texts sent in the UK or our Feel At Home destinations to standard UK mobiles or for standard calls and texts send between our Feel At Home in Europe destinations. NTS calls (beginning 08) excluded from bundle & the cost of these are split into an Access Charge of 45p/minute plus a Service Charge (set by the company you’re calling – they’ll tell you this) see three.co.uk/nts.
 
Add-ons - 3Pay & Flat12 
If you have been able to purchase the following Add-ons in the past you will still be able to purchase them from your handset by selecting ‘Buy Add-ons’ on My3. 
 
Internet Add-ons
Internet Daily: costs 50p and gives 120MB of internet. Valid for 24 hours from activation.
 
Internet Weekly: costs £2.50 and gives 512MB of internet. Valid for 7 days from activation.  
 
Internet Monthly: costs £5.00 and gives 2GB of internet. Valid for 30 days from activation.
 
When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
 
 
 

 

 

 

 

Pay As You Go Add-ons

Our Pay As You Go Add-ons can be purchased using your top-up credit via My3 or by dialling 444 from your Three phone. They’re designed to provide you with an allowance of voice, text and/or data units (depending on the Add-on chosen) which you can use in the UK or in our Feel At Home destinations, for calling, texting and getting online.

Our Pay As You Go Add-ons are valid for 30 days (unless used up earlier) from the date and time they’re activated by you – except for the Internet Daily Add-on which lasts for 24 hours. Your Add-on must be activated within 90 days’ of purchase. This can be done within your My3 account.

Once an Add-on has been activated, it can’t be cancelled. Once the 30 days are up (or the 24 hours in the case of Internet Daily), any unused allowance of units will be lost and won’t be rolled over to another Add-on.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations. If you're in a Feel At Home in Europe destination, you'll also be able to use your add-on allowance to make standard landline or mobile calls between Feel At Home in Europe destinations. If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard rate of 3p per minute.

Your Add-on text unit allowance can’t be used for messages sent abroad from the UK, messages sent and received whilst abroad (unless in a Feel At Home destination), photo and video messages or for messages to a shortcode service e.g. to donate money to a charity. In any Feel At Home destination you can use your text allowance to text back to the UK while if you're in a Feel At Home in Europe destination you can also use it to text other mobiles in Feel At Home in Europe destinations.

Three reserves the right to suspend, change, rename or withdraw Add-ons, without notice, at any time.

Full details of our current Pay As You Go Add-ons can be found in our Three Pay As You Go Price Guide.

Pay As You Go Plans

In addition to the Terms for Three Services for Pay As You Go Customers, which cover your use of our network, the full terms that cover your price plan can be found in the Pay As You Go Price Guide. We’ve summarised below the key information regarding your price plan that we think you should know: 
  • Terms for Three Services that are applicable to your Pay As You Go account. Calls to standard UK mobiles and landlines cost 3p per minute; text messages cost 2p; and data costs 1p per MB. These rates also apply when roaming in any of our Feel At Home Around the World destinations. Use your SIM in your 3G/4G smartphone only.
  • See Price Guide for full pricing information including roaming charges that apply when you use Three Services abroad.
  • You must use your SIM to make a chargeable event (such as a phone call, sending a text or getting online) at least once every 6 months to avoid it being disconnected for non-use. 
  • Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. 
  • Where there are free allowances with a Top-up they are always used first. If you’ve bought an Add-on, this allowance is used next followed by your cash credit.
Add-ons
  • To convert a Top-up to an Add-on, you’ll need an active Top-up. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive allowance will be lost. Exceptions to this 30 days rule are Internet Daily, which is valid for 24 hours. Add-ons are non-refundable. Three reserves the right to suspend, modify or withdraw Add-ons, without notice, at any time. When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
  • See your Price Guide for full details of our current pay as you go Add-ons.
Discontinued Tariff terms 
Three reserves the right to change Tariffs on 30 days’ notice to customers. For further information regarding a any discontinued plans, such as ThreePay, please contact us.
 

Pay Monthly Add-ons

We offer a range of daily, short-term and long-term Add-ons on our pay monthly and SIM plans. The Add-ons that will be available to buy depend on your plan. The full details of each, and their pricing, can be found in your price guide.

They’re designed to provide you with an extra allowance of units to your inclusive allowance (for voice or data, depending on the Add-on chosen) which you can use in the UK and in our Feel At Home destinations, for calling and getting online unless you’re on one of our new Three Essential plans in which case, your extra allowance of units can only be used in the UK and in our Feel At Home in Europe destinations.

If your Add-on includes an allowance of voice units, which convert on use automatically into minutes, these can be used to:

  • call standard UK landlines (starting 01, 02 and 03), UK Mobiles (any network) and your Three voicemail, whether you’re in the UK or one of our Feel At Home destinations (unless you’re on an Essential plan in which case it’s for use in the UK or Feel At Home in Europe destinations only).
  • If you're in a Feel At Home in Europe destination you'll also be able to make calls to standard "local" numbers, between our Feel At Home in Europe destinations, at no extra cost.
If your Add-on voice allowance runs out during a call, the remainder of the call will be charged at our standard out of allowance rate, as stated in your Price Guide.

We have the right to suspend, change or withdraw Add-ons, without notice, at any time.

Daily Add-ons

Where available, these can be purchased once every 24 hours, and will expire at midnight on the day of purchase. Included in our Daily Add-on range is our Data Passport which is available for £5 a day in the UK and 78 worldwide destinations (including all of our Feel At Home destinations). If you use a lot of data or just want the best internet experience, the Data Passport was designed for you. It provides an additional unlimited, unrestricted data allowance that can be used in the UK or 78 destinations around the world, for a calendar day, allowing you to use your device as much as you like whether that’s as a personal hotspot, or to browse, stream audio or video in high definition, or connect to Virtual Private Networks (VPNs). It expires at midnight (UK time) on the day of purchase. For more information see Data Passport support.

Short-term Add-ons

These are designed to allow you to increase your data or minute allowance, on a one-off short-term basis, until your monthly allowance refreshes (unless we tell you otherwise). Each Short-term Add-on can be purchased once each month, and, if not used up first, will last until the end of the bill cycle you’re in when you buy it. It will then drop-off your account automatically. Any unused allowance will be lost and won’t be rolled over to the following month.

Long-term Add-ons

These are designed to provide you with a new or increased monthly allowance, every month on an on-going basis. It will be applied automatically each month to your account, until you give us one-month notice that you’d like it removed. Any unused allowance will be lost and won’t be rolled over to the following month.

Pay Monthly Packages

Our pay monthly packages include a device, such as a phone, tablet, dongle or mobile wifi device, and a set of allowances of text, data and/or voice units. These automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans (these include our Pay Monthly packages that include a mobile phone, sold from 18 March 2014 onwards), these units can be used in the UK and in our Feel At Home destinations. On our new Three Essential plans, these units can only be used in the UK and our Feel At Home in Europe destinations.

All of our pay monthly packages are available on a minimum term contract – how long this is, depends on your type of device. On selected packages, you’ll be able to choose from a range of minimum term periods. Please check your Price Guide for individual details. If you are on a pay monthly package that came with a phone and are on one of our voice plans, you may only use your SIM in a 3G or 4G mobile.

If you are on a pay monthly mobile broadband package (that is, one that came with a dongle/mobile wifi device or tablet, and are on one of our mobile broadband plans), and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced plans, inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles Additionally, you can make inclusive calls between Feel At Home in Europe destinations to standard "local" landline and mobiles. On our Essential plans, inclusive calls are from the UK to UK landlines beginning 01, 02, 03 and UK mobiles and between Feel At Home in Europe destinations only and cannot be used for calls from a Feel at Home Around the World destination back to the UK. On both plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes or be charged at our standard out of allowance rate if no inclusive minutes are available.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or our Feel At Home destinations to standard UK mobiles. On our Essential plans, inclusive texts are texts sent in the UK to standard UK mobiles and between Feel At Home in Europe destinations only. All of our new plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 text units that can be used in our Feel At Home Around the World destinations.

Data – On our Advanced plans, your data is for use in the UK and all our Feel At Home Around the World destinations, including our 49 Feel At Home in Europe destinations. In the UK and our Feel At Home in Europe destinations, it can also be used to create a personal hotspot allowance (unless you have all-you-can-eat data or a 100GB tariff, in which case, you can use a portion of this each month. Please check your Price Guide for further details on this). On our Essential plans, your data is for use in the UK and in Feel At Home in Europe destinations only, and cannot be used to create a personal hotspot. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet.

Pay Monthly SIM Only Plans

Our SIM Only plans come with a set of allowances of text, voice and data units, unless you are on a SIM Only mobile broadband plan, in which case your monthly allowance will only contain data units. These units automatically convert on use into text messages, megabytes of data and voice minutes, as appropriate. How many units of each you have will depend on which price plan is chosen. On our Advanced plans and mobile broadband plans, these units can be used in the UK and in all our Feel At Home Around the World destinations (including our 49 Feel At Home in Europe destinations) while on our Essential plans, these units can only be used in the UK or our Feel At Home in Europe destinations.

All of our SIM Only plans are available on a minimum term contract – we currently offer minimum terms of 1 or 12 months. To end your contract, you’ll need to give us 30 days’ notice.

If you are on a SIM Only voice plan, you may only use your SIM in a 3G or 4G mobile.

If you are on a SIM Only mobile broadband plan, for use in a dongle, mobile wifi device or tablet, and are on one of our mobile broadband plans, and you use your SIM in a 3G or 4G phone, please note that this may not work as expected as it is being used in a device category for which it was not designed.

Inclusive Allowances – Your first month's allowance and charge will depend on when in the month you join Three. Whenever that is, you can start using your allowance straight away. We'll work out an appropriate allowance and charge to take you to the end of the first month. After that, you will receive the full inclusive allowance each month and will pay your standard monthly package cost.

Voice - On our Advanced Plans (including all SIM Only voice contracts entered into from 15 July 2014 onwards), inclusive calls are from the UK or our Feel At Home destinations to UK landlines beginning 01, 02, 03 and UK mobiles. Additionally, calls made between Feel At Home in Europe destinations will come out of your inclusive allowance. On our Essential plans, inclusive calls are only from the UK to UK landlines beginning 01, 02, 03 and UK mobiles, and do not include calls from our Feel At Home destinations unless made between our Feel At Home in Europe destinations. On all our plans, Personal Numbers (070) and Service calls (beginning 084, 085, 09 and 118) are excluded from bundle. Service calls will incur both an Access Charge (set by us, at 45pence per minute, including VAT) and a Service Charge (set by the company you’re calling – they’ll tell you this). For pricing information go to Three Price Checker or Three Price Guide. Additionally, on our Essential plans, calls to Three Customer Services will come out of your inclusive minutes – if none are available, you’ll be charged our standard out of allowance rate for these calls. On our Advanced plans, these calls are free.

Texts - On our Advanced plans, inclusive texts are texts sent in the UK or any of our Feel At Home destinations to standard UK mobiles. Additionally, texts sent between Feel at Home in Europe destinations will also come out of your inclusive allowance. On our Essential plans, inclusive texts are texts sent in the UK or back to the UK from a Feel At Home in Europe destination or between Feel At Home in Europe destinations only. All of our new SIM Only plans include All-you-can-eat texts. On our Advanced plans, this includes an allowance of 5,000 texts to be sent from a Feel At Home Around the World destination each month back to the UK. There is no limit as to how many texts may be sent from an all-you-can-eat data allowance in Feel At Home in Europe destinations.

Data – On our Advanced plans, your data is for use in the UK and any of our 71 Feel At Home destinations only. On our Essential plans, it is for use in the UK and our 49 Feel At Home in Europe destinations only. A fair use limit for data use in our Feel At Home destinations of 13GB – use over this but within your inclusive allowance in our Feel At Home in Europe destinations will be subject to a surcharge for continued use of up to 0.50p per MB except if you are roaming in the following countries in which case it will be 0.41p/MB: Aland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Norway, Switzerland, Gibraltar, Iceland, Liechtenstein. Data use over 13GB per month in other Feel At Home destinations (non-Europe) will be blocked. If you reach your monthly limit of inclusive data you’ll be charged your standard rate to continue using the internet. Advanced Plan customers who have an All-you-can-eat data package may use their phone as a Personal Hotspot (up to 30GB) in all Feel At Home destinations worldwide. In addition, contract customers who have purchased a Data Passport can use their phone as a Personal Hotspot in all Feel At Home destinations and Pay As You Go customers can use their cash credit at 1p/MB to create a Personal Hotspot in our Feel At Home in Europe destinations. Using your inclusive allowance data to create a Personal Hotspot is not allowed on our Essential Plans. Please check your Price Guide for further details. For general information - see here

.

Three Rescue.™

Summary

Download Current Three Rescue™ Terms and Conditions (pdf 499kb)


Make a claim or continue a claim

 

 

For all policies bought before 7 August 2017 see below:

 

Three Rescue™ policies bought between 7 September 2016 and 6 August 2017

 

 

Three Rescue™ policies bought before 7 September 2016

 

 

Insurance purchased from Three before 18 March 2014

 


 

Our latest Three Rescue terms and conditions

 

Welcome to Three Rescue™.

Three Rescue is administered by Asurion Europe Limited and underwritten by WDP Insurance Limited (please see the Insurance Terms and Conditions below for further details).

Read our checklist to ensure that everything goes smoothlyshould your device get damaged or go missing:

  • Read the insurance Terms and Conditions in full, so you know what’s covered, what’s not, and how to claim.
  • Make sure your Three account is paid up to date.
  • Don’t forget to block your lost or stolen device as soon as you discover it’s missing to protect against unauthorised calls – see Section A for contact details.
  • Make a claim, ideally within 30 days of discovering that your device is damaged or missing – see Section A for contact details.
  • Pay the claim excess fee to complete your claim for a replacement device which may be refurbished to ‘as new’ standard. The claim excess fee was confirmed in your welcome letter and you can call us at any time to check it – see Section A for contact details
  • Comply with our reasonable instructions including switching off or uninstalling any app which prevents our access to remove data from the claimed-for device - see section G for details.
  • Return any damaged or faulty device in the pre-paid packaging provided with your replacement – or you’ll be charged a non-return fee (based on the market value of the non-returned model) - see Section H for details.

 

Read me – Insurance Terms and Conditions.

Three Rescue™ insurance is designed to protect your Three device. There are two types of cover to choose from so you can decide which best meets your needs. The cover you have chosen will be confirmed in your welcome letter:

This document includes the terms and conditions for both Three Rescue™ Damage Cover and Three Rescue™ Full Cover.

  • Three Rescue™ Damage Cover– this protects your device against the risk of damage (including cracked screens and liquid damage) and out-of-warranty breakdown only.
  • Three Rescue™ Full Cover– this protects your device against the risk of loss, theft, damage (including cracked screens and liquid damage) and out-of-warranty breakdown.

These are the full policy terms and conditions and when read together with your Three Rescue™ insurance welcome letter, form your insurance policy. We’ll send your policy pack within seven days of purchase – please keep them safe. Your policy number is your Three phone number, unless we tell you otherwise, and we’ll update your details automatically if you move your old number to Three.

Section A: How to get in touch
Section B: Eligibility
Section C: Period of cover
Section D: What’s covered
Section E: What’s not covered
Section F: The cost
Section G: Make a claim
Section H: About your replacement device
Section I: Cancelling your cover
Section J: Changes to the policy
Section K: How to complain
Section L: Who provides this cover
Section M: How we communicate with you
Section N: Our use of your personal data

The type of cover you have chosen will be detailed in your welcome letter. Please check it carefully.

In this document, the terms ‘we’, ‘our’ and ‘us’ means Asurion Europe Limited (the policy Administrator) and the ‘Three Rescue™ team’. See Section L for more details. The ‘Insurer’ means WDP Insurance Limited.
‘Three’ means Hutchinson 3G UK Limited, a mobile network operator.

 

A. How to get in touch

Online: three.co.uk/threerescue
Email: threerescue@asurion.com
Phone:

  • Mobile Phones – 333 from a Three phone or 0333 338 1001 from any other phone.
  • Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.
  • If your device has been lost or stolen while travelling abroad, call +44 7782 333 333. Standard roaming rates apply.

You can call us between 8am-9pm Monday to Friday; 9am-6pm at weekends, closed on UK Bank Holidays. 333 is free, Excludes Essential Plans. Check price guide for full details . Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Write: Three Rescue™, PO Box 71012, LONDON W4 9FW.

B. Eligibility

You can take this cover if you’re over 18, your device is worth more than £60 and you haven’t had a mobile insurance policy declined by us or cancelled by us in the past or a claim denied due to fraud. You can only buy, remain on, and make a claim with Three Rescue™ if you and the main authorised user of the device live permanently in the UK. If at any time you or the authorised user are no longer going to be resident in the UK, you need to contact us using the details above and let us know. We will cancel your cover if you no longer meet this criteria.

You can buy Three Rescue™ Full Cover or Damage Cover when you buy or upgrade your device and Pay Monthly plan with Three. Cover starts on delivery of the device. If you pre-order a device from Three and buy Three Rescue™ cover you’ll be refunded the cost of any Three Rescue™ premium paid in the period between ordering and receiving your new device.

C. Period of cover

Your insurance premium is due monthly from when the device is in your hands. Subject to continued payment of insurance premium and these terms and conditions, this policy renews automatically each month for the next 59 months after which we will automatically cancel it, unless cover is terminated earlier in accordance with Section I below.

D. What’s covered?

The device registered to your Three account which is purchased from or upgraded with Three and is shown in your welcome letter (or the replacement device, if replaced by us, or replaced under manufacturer warranty).

With Three Rescue™ Damage Cover or Full Cover you’re covered if you lend your device to friends and family.

You are covered whilst travelling overseas but any replacement agreed after you make a successful claim can only be delivered to an address in the UK or the Channel Islands.

You can submit a claim online 24/7 at www.ThreeRescue.co.uk/start or by phone - see Section G: Make a claim.

We aim to deliver your replacement next-day if your claim is approved before 8.30pm Monday to Friday or 2.30pm on weekends.

Any replacement device you receive may be refurbished to our ‘as new’ standard using original equipment manufacturer parts. In the unlikely event we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

 

Here’s what your device is covered for

Cover Three Rescue™ Damage Cover Three Rescue™ Full Cover

Accidental damage, including cracked screens and liquid damage.

   

Malicious damage caused by someone who doesn’t have your permission to use the device.

   

Pet damage

   

Out-of-warranty breakdown

   

Loss

   

Theft

   

E. What’s not covered?

It’s important you know that you’re not covered for:

  • Any device other than one purchased from Three and shown on your welcome letter unless replaced by us or replaced under manufacturer warranty.
  • Any claim for loss or theft if you have Three Rescue™ Damage Cover.
  • Any claim if you haven’t paid your insurance premium. Provided we haven’t yet cancelled your policy for non-payment, we’ll continue your claim if you pay the outstanding amount.
  • The claim excess fee you have to pay to complete a successful claim.
  • A third or subsequent claim made within a 12-month period.
  • Any fault that happens within the manufacturer’s warranty period (where the manufacturer covers you against certain operating failures).
  • Accessory-only claims.
  • Accessories other than the battery, mains charger and hands-free kit that came in the box with your device.
  • The costs of any calls, texts, data usage or downloads on a lost or stolen device.
  • Cosmetic damage - where the device works as normal, except where you are claiming for a cracked screen.
  • Damage caused by making alterations to the device or acting against manufacturer guidelines.
  • Any malicious or deliberate damage to the device caused by you or someone who has your permission to use it.
  • The cost of any repair to your device unless we instruct it.
  • Any losses or consequences you face as a result of being without your device.
  • Confiscation of your device by a finance company or government agency (such as the police).
  • Loss or corruption of any kind of app, software or digital content other than standard manufacturer software.
  • Any claim that we find to be fraudulent. If we settle a claim that’s later found to be fraudulent we may take action to recover our costs.

F. The cost

When considering your new device and Pay Monthly plan with Three, we’ll tell you what it costs to buy Three Rescue™ Damage Cover or Full Cover based on the make, model and value of your chosen device at that time.

Please look out for your Three Rescue™ welcome letter which includes your full terms and conditions and confirms your monthly premium, type of cover and claim excess fee - which is the amount you have to pay towards the cost of your replacement device to complete a claim.

Three Rescue™ Damage Cover:

Monthly premium by device model:

£2.50

£4.50

£6.50

£8.50

Claim excess fee by device model:

£20

£40

£60

£80

Three Rescue™ Full Cover:

Monthly premium by device model:

£3.50

£6.50

£10.50

£14.50

Claim excess fee by device model:

£30

£60

£80

£100

 

  • Your monthly premium will appear on your Three account (shown on your Three bill under ‘other charges’) and any pro-rated adjustments to cover your device for the period up to your first bill. Insurance premiums are inclusive of insurance premium tax (IPT) at the applicable rate.
  • Three Rescue™ premium is collected and refunds are made by Three, on behalf of the Insurer. When Three passes the premium to Asurion, they hold it on behalf of the Insurer and any payments collected and refunds made by Asurion under these terms and conditions are collected or refunded on behalf of the Insurer.
  • You need to make the first month’s payment before we can complete any claim.
  • If we don’t receive a payment, your cover will finish at the end of the paid-for period. If your Three account is in arrears, we won’t settle any claim until the balance is paid in full. You have 30 days from when your account goes into arrears to make a catch up payment, after which we will cancel your cover.
  • You need to pay the claim excess fee to complete any successful claim. As devices age they may fall in value and so from time to time we may adjust the claim excess fees downwards. You can call us to find out your current claim excess fee.
  • You can cancel cover at any time - see Section I for details.

G. Make a claim

If something happens to your device and you need to make a claim, contact us via one of these options:

1) Submit your claim online 24/7 at www.ThreeRescue.co.uk/start.

2) Claim by phone using the contact details set out in section A above.

Please have a payment card ready to pay your claim excess fee. We accept MasterCard and Visa debit or credit cards.

If your device has been lost or stolen:
Please call to block your lost or stolen device as soon as possible but ideally within 48 hours. You can speak to Three’s Lost and Stolen Department 24/7 using the phone contact details in Section A above.

We recommend you report any stolen device to the police, as we have the right to require a crime reference number to complete your claim.

If you report a claim to us more than 90 days after discovering the loss, theft, damage or out-of-warranty breakdown, we will still consider your claim, but it may affect our ability to assess your claim and could, in some cases, result in it being declined.

We will ask you to provide relevant information to support your claim. In some cases, we may also ask you to complete a written claim statement and/or provide evidence of your identity.

You must take reasonable care to ensure that any information provided to us is complete and accurate. If you don’t provide accurate or full information when requested, it may invalidate your insurance and could affect all or part of your claim. Information about fraudulent claims may be forwarded to the police, government or other regulatory bodies and fraud investigation agencies.

You must comply with our reasonable instructions including switching off or uninstalling any app, personal PIN locks or operator specific security locks which prevents our access to remove data from the claimed-for device. If you need any help with this please call us on 0333 338 1001*. If you refuse to do it, we will not continue or complete your claim. If you failto do it we will treat this as a non-return and may charge you a non-return fee.
When you make a claim, we’ll block any lost or stolen device automatically before sending any replacement. We won’t continue to process your claim until you agree to our blocking that device and once your claim is completed, we (and only we) can unblock that device. As part of our claim assessment process, you consent to us checking your airtime usage with Three to detect potential insurancefraud. We have the right to check for any attempted use of a lost or stolen device and will take action to recover it.

 

H. About your replacement device

In the unlikely event that we can’t send you a same model replacement, we’ll offer you a different make, model or colour device with comparable features and functionality.

We will only deliver to addresses in the UK and the Channel Islands. Please see below for details of our delivery promise.

We aim to send a next-day ‘as new’ replacement for claims approved before 8.30pm Monday to Friday or 2.30pm on weekends. For claims approved outside of those times we’ll deliver your ‘as new’ replacement within 2 days. This excludes:

  • Claims made or deliveries that fall on a UK Bank Holiday.
  • Any delivery outside of mainland Great Britain, including deliveries to the Scottish Islands, Northern Ireland and the Channel Islands.
  • Any delay caused by something outside our control like extreme weather, natural disaster, epidemic or crime, and supply shortages affecting the industry (e.g., where new model devices are in very high demand and short supply after launch).

If you think we’re late please let us know and if we have missed our delivery promise, we’ll give you £20 paid to the payment card used to pay your claim excess fee within 30 days.

Please make sure someone is in to sign for the delivery. Your replacement device comes with:

  • A 24-month warranty.
  • The usual device accessories if yours were involved in the incident, or if we provide you with a different model replacement.
  • A new SIM with the same phone number if requested; in which case your old SIM will be blocked.
  • Pre-paid packaging to return any damaged or faulty device (minus the SIM, battery and charger).

As soon as you receive your replacement device, the original claimed-for device (the faulty or damaged device or the lost or stolen device, if later recovered), becomes the property of the Insurer and must be returned to us within 15 days. Otherwise, we’ll charge a non-return fee (based on the market value of the non-returned model), to the payment card used to pay your claim excess fee. The device is your responsibility until it arrives with us. Please make sure you get proof of postage from the Post Office (this is a free service), and confirmation of the weight of the package you are returning to us. We won’t approve any further claims until you have returned the claimed-for device or paid the outstanding amount.

I. Cancelling your cover.

You can call, email or write to us to cancel Three Rescue™ Damage Cover or Full Cover see Section A for contact details.

You can cancel within the first 28 days and if you haven’t made a claim, you’ll receive a refund of any premium paid. Please call us if you have any questions about your cancellation.

After 28 days of your purchase, you can cancel at any time and cover will finish at the end of the paid-for period. We will not refund any premium paid.

When you buy another device from Three or upgrade your device on the same mobile number and add insurance, we’ll cancel cover on your old device automatically. If you add insurance for your new device, we’ll set up a policy for the new device and confirm your cover start date, premium and claim excess in writing.

We’ll cancel your policy if you fail to pay the monthly insurance premium, have two successful claims in any 12-month period or if you make a claim we find to be fraudulent. We’ll also cancel your policy if your Pay Monthly contract with Three terminates, unless you and we agree to continue cover when you change to a different airtime plan. If we cancel your policy, we’ll send you written confirmation, including your cover end date.

We may also cancel your policy if it is no longer economically viable to provide this product or if we, or the insurer, withdraw from the market of providing policies of this type inthe UK. If this happens we’ll give you at least 30 days’ notice sent to the current contact details we have for you.

J. Changes to the policy

We may change your policy terms or alter the premium or claim excess fees for future periods of cover based on significant adverse claims experience, significant increase in our operating costs, inflation, economic and environmental factors, and changes in legislation, taxation or interest rates. If we make a change that increases any charges or reduces your cover, we’ll give you at least 30 days’ notice sent to the current contact details we have for you. You will be able to cancel your policy if you are not happy with our changes. If we make any change that improves your cover, we may apply it straight away without notice. This does not affect your statutory right to cancel at any time.

K. How to complain

You can call, email or write to us to make a complaint - see Section A for contact details.If we can’t resolve your complaint right away, we’ll email or write to you within five working days to outline our next steps. If the issue still isn’t resolved within two weeks, we’ll contact you again to keep you up to speed on what’s happening.

If you’re not happy with the outcome or we haven’t given our final response within 8 weeks of your raising your complaint, you can contact The Financial Ombudsman Service by phone: 0800 023 4567 (Freephone) or 0300 123 9123,by email: complaint.info@financial-ombudsman.org.uk or in writing at Exchange Tower, London, E14 9SR. You need to contact them within 6 months of receiving our final decision. The service is free and we are bound by any decision the Financial Ombudsman reaches. This won’t affect your statutory rights or prejudice your right to take subsequent legal proceedings. You can find out more at financial-ombudsman.org.uk

L. Who provides this cover?

Three Rescue is administered by Asurion Europe Limited (“Asurion”), which is authorised and regulated by the Financial Conduct Authority (no. 502545), registered in England and Wales with company number 6568029 at: Chiswick Place, 272 Gunnersbury Avenue, Chiswick W4 5QB. The Insurer is WDP Insurance Limited, which is authorised by the Prudential Regulation Authority and is regulated by the Financial Conduct Authority and the Prudential Regulation Authority (no. 202205), registered address: 20 Fenchurch Street, London EC3M 3AW. Go to fca.org.uk/register or call 0800 111 6768 (Freephone) or 0300 500 8082* to check the Financial Conduct Authority’s register. The insurer is WDPInsurance Limited, which is authorised by the Gibraltar Financial Services Commission, and is authorised and subject to limited regulation by the Financial Conduct Authority.Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.WDP Insurance Limited is registered in Gibraltar with company number 115687 at 1st Floor, Grand Ocean Plaza, Ocean Village GX11 1AA, Gibraltar

You and the insurer may choose which law will apply to this contract. Unless we agree otherwise, Three Rescue™ is governed by the law of the part of the United Kingdom that you live in (England and Wales, Scotland or Northern Ireland) and all communication from us will be in English.
Any payments collected by Asurion under these terms and conditions are collected on behalf of the Insurer.

The Insurer is covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that the insurer can’t meet its liabilities you may be entitled to compensation to a maximum of 90% of your claim. Further info can be obtained from the FSCS on 0800 678 1100 or by going to fscs.org.uk.

M. How we communicate with you

We will communicate with you by SMS, email or in writing using your given contact details. We will also send certain communication regarding your policy by SMS to the mobile number associated with your airtime contract.

N. Our use of your personal data

Asurion is registered with the Information Commissioners Office as a Data Controller (number Z2176995).

Personal information we collect when you use our services is needed for the following purposes:

Contract: to communicate with you, process enrollments, bill and collect, process cancellations, process claims that you submit, provide customer service, administer your policy, and manage our supply chain management to deliver replacement devices to you.

Legitimate interests: for maintaining our books and records, maintaining security and integrity, monitoring use and performance, quality assurance, fraud detection and prevention, and product improvement and development.

Comply with legal requirements: to notify you as required by law in the event of a breach regarding the security of your personal data. We also use your personal information to comply with any other UK or EU legal requirements.

If you do not desire for your personal data to be processed in accordance with these terms, you may cancel your policy at any time in accordance with section I.

If you fail to provide certain information when requested, we may not be able to provide the services for which you have contracted, such as processing a claim.

Where to turn with questions

If you have any questions on this section of your policy, please contact our Data Protection Officer by postal mail or email anytime.

Asurion

Attn: EU Data Protection Officer

c/o Office of the General Counsel

648 Grassmere Park

Nashville, TN, USA 37211

privacy@asurion.com

We may collect the below types of personal information:

  • Name;

· Mailing address;

· Email address;

· Mobile phone number and information that identifies your mobile device, such as an IMEI;

· Information collected after obtaining your permission;

· Any information that you provide as part of filing a claim;

· Information provided by your mobile network provider to validate your claim;

· Other information that personally identifies you or is linked or linkable to you.

As part of the claim process, Asurion or its affiliates may require you to provide a copy of your driver’s license, passport or other forms of identification. Additionally, in order to process your claim, Asurion or its affiliates may request your shipping and billing information, credit card information or other preferred payment means.

We will not use or disclose your personal information to third parties except as disclosed in this policy.

Asurion may transfer your personal information to:

Non-affiliated companies that include telecommunication carriers, credit card payment processors, security services providers, service providers who send communications on our behalf and third parties providing claims fulfillment, supply chain logistics, data center operations, information technology, customer service and quality assurance monitoring of customer service. These companies are required to comply with the principles set out in this policy and only use such personal information for the purposes for which it was provided to them;

A third-party, in the event of a proposed or actual purchase, sale (including a liquidation, realisation, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of its business or of any assets or shares of our business or a division thereof in order for you to continue to receive the same or similar products and services from the third-party. In these circumstances, personal information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business.

To determine the appropriate period which we will keep your personal information before we securely destroy it, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If a child is accessing services without your consent, please contact us by using the information provided below so that we can remove any personal information provided.

Personal information we collect from you may be processed by Asurion and third-parties as described in this policy in the United States and other countries and used consistent with your relationship with Asurion and the practices described in this policy.

Personal information will only be transferred to locations outside of the UK and the EU where permissible legal structures exist or where the country is deemed “adequate” by the EU Commission.

We have implemented technical and organisational measures designed to provide appropriate levels of security for your personal data. Reasonable administrative, logical, and physical controls are in place to prevent your personal information from being accidentally lost, used, or accessed in unauthorized ways.

While we take various steps to ensure the accuracy and completeness of your personal information, we rely upon you to provide accurate and complete personal information when interacting with us.

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal information we hold about you.

Request correction of any incomplete or inaccurate personal information that we hold about you.

Request erasure of your personal information when there is no need for us continuing to process it or you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Request the restriction of processing of your personal information to suspend the processing, for example if you want us to verify its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

If you want to exercise any of these rights, please contact the Data Protection Officer in writing per the ‘Where to turn with questions’ details in this section. Valid requests will be honored within 30 calendar days of request. This 30-day period may be extended for another 2 months for complex requests with notification of the reasons for the extension to you. Any such requests should be submitted to the Data Protection Officer.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. In addition, there may be requests that we are unable process because of other EU legal requirements. If a request is denied, we will notify of the reason.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office or other EU supervisory authority. However, if you have a complaint regarding the processing of your personal information, we request that you first contact the Asurion Data Protection Officer as indicated in the Where to turn with questions section of this policy and we will reply promptly.

Three Rescue™

The ‘Three’ and ‘Three Rescue™’ trademarks and other related images, logos and names are proprietary rights of Hutchison 3G UK Limited’s group of companies.

Contact details.

We’re here when you need us. Here’s how to get in touch.

Online: three.co.uk/threerescue

Email: threerescue@asurion.com

Phone:

  • Mobile Phones – 333 from a Three phone or 0333 338 1001 from any other phone.
  • Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.
  • Call +44 7782 333 333 to contact from outside of Great Britain.

You can report a claim to the Three Rescue™ insurance team by phone from 8am to 9pm Monday to Friday; 9am to 6pm at weekends, closed on UK Bank Holidays.

Write: Three Rescue™, PO BOX 71012, LONDON W4 9FW

* 333 is free. Excludes Essential Plans. Check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02.Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

Wuntu.

Application Terms of Use

1. These terms and conditions of use together with the documents referred to within the terms (the “Terms of Use”) set out how you may use our offer, voucher, rewards and content application which we make available to Three customers via an app store or otherwise (our “App”). By accessing and using our App as a registered user or otherwise, you confirm that you accept these Terms of Use and agree to comply with them. Please read them carefully and if you do not accept them, do not use our App. You are also responsible for ensuring that all persons who access the App on your device are aware of these Terms of Use and comply with them.

2. The App is operated by Hutchison 3G UK Limited (“we”, “us” or “Three”). We are registered in England and Wales under company number 03885486 and have our registered office at Star House, 20 Grenfell Road, Maidenhead, Berkshire SL6 1EH.

3. We may update, develop and change the App from time to time. In addition, we may amend these Terms of Use from time to time. These terms were last updated on 20 October 2016.

What is the App?

4. Our App provides our third party brand partners (“Partners”) with a convenient marketplace to offer their rewards (including prize draws and competitions), discounts and vouchers (collectively “Partner Promotions”) and content (“Content”) to you. We are not responsible for the Partner Promotions or Content displayed using our App. Unless otherwise stated in the offer terms and conditions, our Partners are responsible for all aspects of their Content and Partner Promotions (including, without limitation, the administration, redemption, fulfilment and purchase of any products or services offered or described by our Partners as part of their Partner Promotions and/or Content).

Who to contact?

5. If you have any questions about these Terms of Use, require technical support relating to the App or a discount code displayed on the App, or suspect that anyone other than you knows your login details or password, please contact us via the Help & Support function.

6. If you have any questions relating to the products and services which are redeemable via the Partner Promotions displayed on the App, or Content advertised by our Partners using the Service, please contact the relevant Partner, whose contact information will be included in the Partner Promotion terms and conditions.

Access to the App

7. The App is made available by us to Three customers free of charge and on a temporary basis. We do not guarantee that the App, or Partner Promotions and Content on it, will always be available or be uninterrupted. We will not be liable for any reason if the App is unavailable or restricted for any period.

8. We may suspend or withdraw or restrict the availability of all or part of our App from time to time.

Account registration and your data

9. You will be prompted to register a personal account in order to be eligible to access and redeem the Partner Promotions. If you choose to register a personal account, you will be asked to provide certain personal information to us. Our Privacy Policy sets out how we may use that information and any other data that we collect about you as a result of using our App. We are not responsible for the content or privacy practices of our Partners.

10. During the registration process, if you are provided with a login, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

11. You are responsible for keeping your login, password and other security information confidential. If you have any concerns that someone has access to your login or password details, please contact us immediately using the Help & Support section of the App. We will be able to disable your account and issue you with new login details subject to you passing security checks.

12. We have the right to disable any registered user, login details or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

Acceptable use of our App

13. You may use our App for lawful purposes only. You may not use our App in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

14. You agree not to reproduce, duplicate, copy or re-sell any part of any part of our App, Content or Partner Promotions advertised using our App. You also agree not to access without authority, interfere with, damage or disrupt any part of our App, or any equipment or network or code or software used in the provision of our App.

Trade marks, material and content on our application

15. We are the owner or licensee of all copyright, database rights, patents and other intellectual property rights in our App and in the material published on it. All such rights are reserved.

16. You must not copy, reproduce, modify, post (including on social media sites), or otherwise use the content or materials (including the Content and Partner Promotions) on our application or made accessible through the Service in any way without our permission, and you must not use any illustrations, photographs, graphics, video or audio sequences, except for your own personal, non-commercial use.

17. wuntu™ (and any and all associated logos on our App) are trade marks of Three. You are not permitted to use them without permission from us. You may not use any sign which is confusingly similar to our trade marks, or which takes unfair advantage of, or is detrimental to, the distinctive character or the repute of our trade marks. You are not permitted to use any identical or similar word(s) to “wuntu” as a domain name, sub-domain name, metatag, or bid for any identical or similar word(s) to “wuntu” in Google’s AdWords program.

Reliance on information on our application

18. The information made available on our application and through our App is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees (express or implied) that the content made available on our App is accurate, complete or up to date. For the avoidance of doubt, we disclaim all liability and responsibility arising from reliance of information within the Partner Promotions and Content provided by our Partners.

Links from our App

19. Where our App contains links to Partner sites, other sites or third party resources, these links are provided for your information only. We do not approve, endorse or control any linked websites or resources and disclaim all liability from such links and the content of the linked websites or resources.

Our liability: Partners

20. We exclude all implied conditions, warranties, representations or other terms that may apply to our App or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

a. Use of, or inability to use, our App;

b. Use of, or reliance on, any content (including Partner Promotions and/or Content) displayed using our App; or

c. Placement or accessibility of any content (including Partner Promotions and/or Content) displayed using our App.

21. In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

Our liability: Consumers

22. We take care in the provision of the App and the Partner Promotions and Content displayed by Partners on our App. However, we will not be responsible for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays (“Errors”) in the App. However, if we are informed of any Errors in the App, we will attempt to remedy these as soon as we reasonably can. We are not responsible for Errors in the Partner Promotions or Content.

23. To the fullest extent permitted by law, we exclude all liability to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with our App, Partner Promotions or Content, or any other third party content linked to or accessible from our Service.

24. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Jurisdiction and applicable law

25. These Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

Data Reward SIM

If you are on our Data Reward plans, you can register with us to get 200MB free data each month. By registering your details, you acknowledge acceptance of the following terms and conditions (“Terms”):

Availability - This promotion is available to new or existing customers of Three. Existing customers will need a new Data Reward SIM in order to take advantage of this promotion. Click here to order a Data Reward SIM.

Your data - 200MB free data will be applied to your account straight away upon registration and will last for 30 days. Each month you’ll get another 200MB free data automatically applied to your account to enjoy for a 30 day period. If any of your 200MB free data remains unused at the end of each 30 day period, it will expire. If you have another data allowance in addition to your free 200MB free data, your 200MB free data will be used first.

Notifications - We will send you a notification by SMS: i) when you have used 90% of your data allowance and; ii) when you have used 100% of your data allowance or when you have no credit remaining on your account.

How we use customer data - By registering to receive 200MB free data each month you also agree to us informing you about more great offers from Three or sending you offers from carefully selected third parties. You can contact us at any time if you would prefer not to receive direct marketing information, or simply update your preferences by: i) writing to or calling customer services; ii) sending an email to preferences@3mail.com or; iii) updating your marketing preferences directly from your device or online using My3.

Eligibility - This promotion is limited to a maximum of 5 Data Reward SIMS per household (based on the address provided at the time of registration).

Further charges in the UK and our Feel at Home in Europe destinations. - Usage in excess of the 200MB free data each month will be charged at our standard rates (3p per minute voice calls, 2p per text, and 1p per MB) www.three.co.uk/Store/Pay_As_You_Go_Price_Plans. These rates may change in the future.

Feel at Home - You can use your 200MB free data each month to get online in our 71 Feel at Home destinations, after which you can either purchase an add-on or just use credit at 1p/MB in order to get online at no extra cost. Calls and texts back to the UK destinations on this plan are chargeable and cost 3p per minute - for more information on Feel At Home please check: www.three.co.uk/Discover/Phones/Feel_At_Home.

Termination after inactivity - Three reserves the right to terminate and disconnect the Data Reward SIM in the event you have not activated a Pay As You Go Credit on your account or undertaken any chargeable events or activities (for example, made telephone calls, sent text or photo messages, accessed content or the internet or any other services for which a charge is made) using any credit or allowance on your account within the preceding 6 month period.

Right to withdraw - Three reserves the right to withdraw or amend the offer of 200MB free data each month at any time.

Non registration - If you choose not to register your Data Reward SIM, you won’t be able to take advantage of the 200MB free data per month promotion, however, you will still be able to use the SIM on our great 3-2-1 rates www.three.co.uk/Store/Pay_As_You_Go_Price_Plans.

Other Terms - Use of your Data Reward SIM is also subject to Three’s Pay As You Go terms and conditions for use of the Three network (“terms of service”). To the extent that there is any conflict or inconsistency between these Terms and the provisions of the terms of service, these Terms shall prevail. Please see www.three.co.uk/terms-conditions. for further details.

Go Binge

Go Binge is available on selected services which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Additional content, such as adverts may use regular data. Some apps and services may link through to third party content on other sites, which are not zero rated (eg, whilst Snapchat’s Discover page is zero rated, 3rd party content accessible from it, is not). Includes Dave and History only via TV Player. Go Binge is available to new customers and upgrading customers on Contract Voice Advanced plans and SIM Only Advanced plans of 12GB and above, Pay Monthly Broadband customers of 15GB and above and Simply Business customers of 10GB and above.

Go Binge is an optional service and customers on eligible plans can elect to opt out at any time through my3 or by calling us on 333. As a mobile network we do not guarantee any particular speeds or quality, as these are dependent on multiple factors such as location, equipment, network demand and position in buildings. In addition selected services (like TV Player) may only be available in Standard Definition. Service speed may be managed to ensure a quality experience for all our customers.

SoundCloud is the world's largest music and audio platform, allowing people to discover and enjoy the greatest selection of music from the most diverse creator community on earth. See https://soundcloud.com/terms-of-use for full terms and conditions. Deezer costs £9.99 per month and this gives you access to audio/music to listen on any device. See https://www.deezer.com/legal/cgu for full terms and conditions. Netflix streaming membership required. https://www.netflix.com/TermsOfUse . The partnership between Three.co.uk and TVPlayer gives the opportunity to any Three customer to buy the TVPlayer monthly pack for £5.99 per month (1st month Free trial) and have access to 100+ channels to watch on any device. TVPlayer Plus is a low-cost TV subscription service that provides our customers with 100+ live and on-demand TV channels streamed over the Internet to certain Internet-connected mobiles, tablets, computers and other devices ("TVPlayer Plus Supported Devices"). See http://www.tvplayer.com for full terms and conditions.

Only on Three. We are proud to work with Snapchat on unique branded Puggerfly content and are the only network where anyone on selected plans can enjoy Snapchat without using up their data.

If you are a streaming service provider and would like to join Go Binge then Click here, send us an email and we’ll get back to you.

easyJet Hands Free with Three

Three is proud to partner with easyJet to enable eligible Three customers to upgrade to travel ‘Hands Free’ (an easyJet service) at no cost for outbound easyJet flights from the UK (the “Upgrade”). easyJet’s Hands Free service lets you:

  • drop your bag at the Bag Drop desk

  • board just after the Speedy Boarding passengers; and

  • receive your bag at your destination, which will be amongst the first to be delivered to the baggage belt.

For further details see paragraph 6 below and/or http://www.easyJet.com/en/hands-free-upgrade.

The terms and conditions for this promotion are set out below together with details on how to claim your Upgrade.

1.

Promoter: The easyJet Hands Free with Three promotion (the “Promotion”) is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“ Three”, “We” or “Us”).

Administrator : MAPP Digital UK Limited with registered office 95 Gresham Street, 6th Floor, London, England, EC2V 7NA (company number: 10162741) (“Administrator”) will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three.

Service Provider : The easyJet Hands Free Service is provided by EasyJet Airline Company Limited (company number: 3034606) with registered office Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF (“easyJet”).

2. Dates: The Promotion will run from 19 July 2018 at 00:00 GMT until further notice, subject to paragraph 8 (the “Promotion Period”).

3. Eligibility: You must be a UK resident, 18 years+ and a new/existing/upgrading Three customer who has signed up to and held a Qualifying Plan for at least 30 days prior to submitting your Redemption Request.

The Qualifying Plans are:

  • any 24 month Contract Handset Plan;
  • any 1 or 12 month SIM-Only Plan; or
  • any Simply Business Plan,

(each a “Qualifying Plan”).

If you are a Mobile Broadband or Pay-As-You-Go customer you are not currently eligible for this Promotion.

4. How to claim

To claim your Upgrade, text “UPGRADE” to 88555 together with the following information in the following order:

1. The easyJet ‘EZY’ flight number for your outbound flight;

2. The date of your outbound flight; and

3. Your surname (as it appears on your Passport),

(together a “Redemption Request”).

If you do not submit the above information correctly or completely you may not receive your Upgrade.

What you will receive

If you are eligible and submit a valid Redemption Request, our Administrator will send an SMS response which will be your electronic voucher (“Voucher”) to claim your Upgrade.

If you’re not eligible or you submit an invalid Redemption Request you will not receive a Voucher. Rather, our Administrator will send an SMS response with a link to further information.

We will endeavour to send these as quickly as possible but we cannot guarantee that they will be instantly sent as it may take our Administrator’s systems a little time to receive and process your request.

5. How to Redeem

Redeeming your Upgrade is simple. All you need to do is show your Voucher to an easyJet representative at the easyJet Bag Drop desk. The easyJet representative will confirm the validity of your Voucher and take you through how to use your Upgrade (see below).

6. Upgrade

Your Upgrade is only valid for the outbound easyJet flight from a UK airport that you have submitted in your Redemption Request. The Upgrade can only be used for one cabin bag. Full details of easyJet’s Hands Free service (and any limits and restrictions) can be found at http://www.easyJet.com/en/hands-free-upgrade . To summarise how it works:

  • Present your Voucher to an easyJet representative at the easyJet Bag Drop desk.
  • Drop off your cabin bag at the easyJet Bag Drop desk.
  • Receive your Three branded tote bag for your personal belongings.
  • Pass through security.
  • Board first after the Speedy Boarding passengers.
  • Receive your bag at the destination, which will be amongst the first to be delivered to the baggage belt.

7. Exclusions and Limitations

Your Upgrade is valid for outbound flights from UK airports only. If you wish to use the easyJet Hands Free service on your return flight you will need to arrange this with easyJet and you will be charged at easyJet’s current price (£5 as at the date of publication of these terms).

Only one Voucher per valid Redemption Request will be provided. The Voucher is personal to you and is not transferable. easyJet’s Hands Free group bundle is not currently included.

The Upgrade is subject to easyJet’s Hands Free terms and conditions which can be accessed from http://www.easyjet.com/en/hands-free-upgrade , which are beyond Three’s control. For example, easyJet’s terms state that your cabin bag must be within easyJet’s normal maximum dimensions (56 x 45 x 25cm (including handles and wheels) as at the date of publication of these terms). Please ensure that you have read and understood these terms prior to travel.

8. Your Data

Three respects your personal information and has designed this Promotion to keep that information secure.

To administer and fulfil this Promotion, each of Three, Three’s Adminstrator and easyJet will have access to and process the following information in the following ways:

  • By submitting a Redemption Request, you will be providing Three with your telephone number and your surname. Three is the data controller of this personal information. The Administrator will process this information on Three’s behalf solely to check your eligibility and send you the relevant SMS response to your Redemption Request (see ‘What you will receive’ in paragraph 4 above). Information processed by Administrator will be held securely on the Administrator’s systems and solely for the purpose of administering and fulfilling this Promotion.
  • Three and easyJet will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious redemptions . To do this at the end of each week:
  • 1) Three or the Administrator on Three’s behalf will provide easyJet with the surname (and flight details) of those who have submitted a Redemption Request. Three is the data controller of this personal information. easyJet will process this information securely and in accordance with Three’s instructions.

    2) easyJet will provide Three via the Administrator with the name and flight details of the individuals who submit their Voucher to easyJet in order to redeem their Upgrade. easyJet is the data controller of this personal information. Three and the Administrator will process this information securely and in accordance with easyJet’s instructions.

    General

    9. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. This includes the right to restrict the number of Vouchers you may redeem during the Promotion Period. If the promotion is withdrawn any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured. No cash alternatives are available.

    10. Any issues relating to the easyJet Hands Free service should be directed to easyJet at [0330 365 5000 or www.easyJet.com/en/help/contact ]. Any issues relating to your Voucher or these terms and conditions should be directed to Three’s customer service team at [333, or 0333 338 1003].

    11. All third party terms and conditions relating to this Promotion and the Upgrade (including easyJet’s Hands Free service) are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure to abide by such terms or any modifications to such terms) applicable to the Promotion and/or Upgrade.

    12.Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and/or the Upgrade and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any eligible entrant in relation to this Promotion.

    13. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.

    14. For further information see our Frequently Asked Questions at: www.three.co.uk/go-roam/easyjet

    Exclusive offers for existing customers

    If you already have a Three contract, with at least a minimum term of 1 month, and you sign up to an additional 12 or 24-month minimum term contract, we’ll automatically add 2000 free Three-to-Three minutes each month to both your existing and new Three accounts. If the additional contract is purchased online via Three.co.uk, you’ll just need to call us on 333 for us to add your 2000 free Three-to-Three minutes a month to your original Three account.   
     
    This offer is also available to members of your household (i.e. those with the same postal address as you). 

     

    Six months half price offer 2017

    Six months half price available on selected 24-month contract handset plans. Half price monthly package price applies to first 6 months, then full price. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Sony Xperia Z5 & Z5c Offer

    In addition to the offer terms and conditions set out below and the Sony Legal Notice including User Terms and Privacy Notice available at www.sonymobile.com/global-en/legal/, you hereby accept and agree that the rules below may apply without limitation to the offer and your use of this website. In addition, any instructions on how to enter this offer form part of these terms and conditions. Please keep a copy for your records.

    1.       To participate in this offer you (hereinafter “you” or the “Participant”) need to purchase the Xperia™ Z5 or Xperia™ Z5 Compact from Three (online, in store or telesales) on and between 02.10.15 and 26.11.15 (“the Promotion Period) and register online at xperiathreeoffer.com between 02.10.15 and 26.12.15.
    2.       Having purchased an Xperia™ Z5 or Xperia™ Z5 Compact directly from Three, during the Promotion Period you may participate and buy either a “PlayStation bundle” [includes a 1 Terabyte PlayStation 4, a copy of Uncharted: The Nathan Drake Collection for PlayStation 4, 3 months access PlayStation Plus and a GCM10 control mount] for £249, or a “Remote Play bundle” [includes a copy of Uncharted: The Nathan Drake Collection for PlayStation 4 and a GCM10 control mount] for £9.99 during the Promotional Period.  
    3.       Your bundle will be sent to the postal address provided as part of the redemption form. It will be sent by recorded delivery which is estimated at 2-3 days from day of despatch.
    4.       Redemption requires the Xperia™ Lounge app to be opened on your device, from which you will be prompted to a microsite (www.xperiathreeoffer.com) in which you will be required to provide your details and method of payment. You must be aged 18 years or over. You are only entitled to one bundle per qualifying Sony Xperia™ device purchased.
    5.       This offer is only open to purchases made through Three directly.
    6.       This offer is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland), aged 18 and over only.
    7.       Once you’ve purchased your new device and are connected to the Three network, you need to go to www.xperiathreeoffer.com no later than 26.12.15 23:59 and enter your personal details along with identifying which Xperia™ device you purchased and the device’s IMEI number (access this by entering *#06# into your new Xperia™ handset keypad), and your mobile number. Here you will also be asked to select the bundle you wish to purchase and make payment.
    8.       Your purchased products will be sent to the address supplied on this form and once submitted will be unable to be changed.
    9.       If there are any discrepancies you may be asked to provide a proof of purchase in the form of a receipt.
    10.   If you are required to provide proof of purchase it is acceptable to provide a photocopy.
    11.   Any queries regarding the delivery of your bundle please contact us on 0800900977.
    12.   If you return your Xperia™ Z5 or Xperia™ Z5 Compact during the 14 day returns period, you’re claim will be invalidated and will not be processed.
    13.   Once submitted, claims will take 14- 28 days to validate. Payment will be taken within 21 days of form submission, upon validation of all details and dispatch of your bundle. All bundles from valid entries will be dispatched within 28 days of form submission (excluding UK Bank Holidays).
    14.   The Promoter accepts no responsibility for claims that are misdirected, lost, delayed, damaged or corrupted.
    15.   Three terms apply when purchasing an Xperia™ Z5 and Xperia™ Z5 Compact. You can find them here http://www.three.co.uk/Privacy_Cookies/Terms_Conditions.
    16.   Owing to circumstances outside the reasonable control of Three or Sony Mobile, and only where circumstances make this unavoidable, Three and/or Sony Mobile reserves the right to withdraw or amend the offer at any time but will use all endeavours to minimise the effect to the consumer in order to avoid disappointment.
    17.   Neither bundle can be exchanged and there is no cash or other reward available, except owing to circumstances outside the reasonable control of Three or Sony Mobile. Three and Sony Mobile reserves the right to substitute for a suitable alternative of equal or greater value.
    18.   If you aren’t satisfied with your bundle, you may return the bundle free of charge and receive a full refund, however all elements of the bundle must be returned in the condition it was supplied. Refunds will take up to 7 working days to be processed and will be returned via the same card payment was made with. Returns details will be included in the delivery. In order to facilitate this clause all payment details will be securely stored for a reasonable timeframe, and then will be destroyed.
    19.   You are responsible for ensuring the return bundle is delivered back within the allocated period (14 days from you receiving the bundle), as returns received outside this period will not be accepted. This does not affect your statutory rights.
    20.   You are responsible for any costs or expenses incurred as a result of participation in the offer (including without limitation the purchase of an Xperia™ Z5 or Xperia™ Z5 Compact and internet access).
    21.   Any personal information, including, without limitation, your name, age, address (including postcode), mobile phone number and/or email address will be used solely in connection with this offer and will not be disclosed to any third party except for the purpose of this offer (including subsequent promotions as stated in these Terms and Conditions) or fulfilment of the bundle where applicable. The Sony Privacy Notice displayed at http://www.sonymobile.com/global-en/legal/ under "Privacy" applies to any processing of data performed in connection herewith. 
    22.   Sony Mobile Communications will not be responsible for any failed connection by your attempt to access this website for whatever reason.
    23.   You agree to be bound by these terms and conditions.
    24.   These terms and conditions shall be governed by and construed in accordance with the laws of England and subject to the exclusive jurisdiction of the courts of England and Wales.

    Sony Xperia Z5 & Z5c Photobox Offer

    Offer available on Xperia™ Z5, Z5 Compact and Z5 Premium purchased from a participating partner and activated between 26th February 2016 and 30th April 2016. Canvas P&P and first month P&P for 50 prints is included. Minimum £2.99 P&P for 50 prints per month for remaining 11 months is at the customer’s expense. For full terms and conditions visit www.PhotoBox.co.uk/xperiaz5offer. Camera tested against leading smartphones in 2015. Verified by Strategy Analytics. For more information visit www.sonymobile.com/testresults/. Icons and images are simulated and are for illustrative purposes only. Sony is a trademark or registered trademark of Sony Corporation ©2016 Sony Mobile Communications Inc. All rights reserved. Network operator services not included. PhotoBox is a trade mark of PhotoBox Limited.

    Samsung Galaxy S7/ Our lowest price.

    Sign up to our 24 month 500MB and 600 minutes plan (£149 payable upfront) at our lowest monthly price yet for the Samsung Galaxy S7 at £31. Previous lowest price for this handset was £99 upfront on our £35 month 1GB and AYCE minutes plan. Price includes £5 monthly discount for paying by recurring method such as Direct Debit. Each May, your price will increase by up to the RPI rate, published in the February that year.

    Refer a Friend promotion - terms & conditions

    We’ve set out below the terms and conditions for our Refer a Friend promotion.

    If you’re looking for the Refer a Friend leaderboard Samsung competition and prize draw terms, running from 15 May 2017 - 19 June 2017, please click here


    For the Refer a Friend leaderboard iPhone competition and prize draw terms, running from 10 October 2017 - 10 November 2017, please click here


    For the Refer a Friend leaderboard iPhone competition and prize draw terms, running from 21 May 2018 - 25 June 2018, please click here


    1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”). Amazon.co.uk is not a sponsor of this Promotion – see below for Amazon.co.uk Gift Card General Terms. Neither Apple or Google are Sponsors of this promotion or linked to it any way.

    2. The Refer a Friend Promotion (“Promotion”) will run from 1st June 2016 for an initial period of 6 months but may be withdrawn, amended or extended, at any time and without notice (“Promotion Period”). If the Promotion is withdrawn, any Gift Cards due as a result of a Qualifying Purchase (see below) made as a result of a referral will be honoured.

    3. To be eligible for entry you must be a resident in the UK and be 18 years or over.

    4. If you are an employee of Three or Buyapowa you may enter this promotion only in a personal capacity. Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified.

    5. To enter the promotion, you must follow the instructions on our website, Three.co.uk, including entering your details where requested. By doing so, you accept these Terms and Conditions and agree that from time to time, your personal details, including your first name and the initial of your surname will be shared with Buyapowa and may be used in a “Leader Board”, published online, showing the number of successful referrals you have made against other participants of the Promotion. You also agree by referring a Friend by sharing your Referral Link with them, that we may share your name with them, so that they know who has referred them. .

    6. Having entered your personal details on Three.co.uk and entered this promotion, you will be provided with a unique referral link (“Referral Link”) which is personal to you. You may share this by email or via various social media platforms, with your friends, family members or any other member of the public, provided they are aged 18 or over and a UK resident (“Friend”) - for the avoidance of doubt, you cannot refer yourself. If a Friend subsequently makes a Qualifying Purchase, you will both receive, within 3 months, a £25 Amazon.co.uk Gift Card (“Gift Card”) which will be sent by email. Each Friend may use your Referral Link once only to make a Qualifying Purchase (but may continue to participate in the Promotion by requesting their own Referral Link to share and use).

    7. In order to make a Qualifying Purchase your Friend must:

    a. Click on your Referral Link;

    b. Successfully enter into either:

    i. a new 24-month package that includes a phone or other device; or

    ii. a new 12-month SIM Only voice plan (each a “Qualifying Purchase”).

    c. Comply with our Terms for use of Three Services, including paying their first bill in full and on time.

    8. The Qualifying Purchase must be made immediately, and within any time limit stated, after clicking on the Referral Link – if any other websites or advertising banners are clicked on in between following the Referral Link and making the purchase, we will not be able to track the sale as linked to your Referral Link nor will we be able to pay either party their Voucher.

    9. The Vouchers are not transferable and no cash alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. The Vouchers may be subject to additional terms and conditions. Recipients of the Vouchers agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by them, and that all third party terms and conditions relating to the Vouchers are beyond Three’s control.

    10. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion and any prize if awarded must be returned immediately.

    11. A Voucher will be sent by email to each of you and your Friend within 3 months of their first bill being paid in full and on time of the Qualifying Purchase.

    12. Any third party terms and conditions relating to the prize are beyond the control of Three.

    13. Three cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Incentive Promotion or prize draw or any prize connected with the Incentive Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

    14. These terms and conditions shall be governed by and construed in accordance with the laws and England and subject to the exclusive jurisdiction of the courts of England and Wales.

    Amazon.co.uk Gift Card General Terms

    Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

    Amended 15/05/17

    REFER A FRIEND PROMOTION - UNSUBSCRIBE

    If you'd prefer not to receive further emails concerning our £25 Amazon Refer a friend scheme for Three, you can email three@co-buying.com with the word Unsubscribe in the header.

    If you'd prefer not to receive further emails from Three, you can update your marketing preferences at your My3 account from your Three mobile or online. Or you can email your Three number (this is printed on the card your SIM came on) with 'Stop Emails' topreferences@3mail.com.

    Amazon.co.uk Gift Card Offer terms and conditions Sorry – this offer is now closed.

    1.    Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

    2.    Promotion: The Amazon.co.uk Gift Card (“Gift Card”) promotion will run from 26 July 2016 and will likely continue until 1 September 2016, (the “Promotion Period”), subject to Gift Card availability. The promotion may be withdrawn, amended or extended, at any time without notice. If the promotion is withdrawn, any Gift Card due as a result of a Qualifying Entry (defined below) made within the Redemption Period (defined below) and prior to the withdrawal will be honoured. This promotion cannot be used in conjunction with our 6 months half price offer but may be used in conjunction with our Refer a friend promotion – see full terms and conditions at http://www.three.co.uk/terms-conditions/refer-a-friend.

    3.    Redemption Period: 26 July 2016 to 31 October 2016.

    4.    Entry Criteria: To be eligible to enter the promotion you must be:

    a.    A resident in the UK;

    b.    18 years or over; and

    c.    An “Eligible Customer”, being either:    

    i.    A new Three customer who, within the Promotion Period, signs up to or takes out an additional contract for an Eligible Plan (defined below); or

    ii.    An existing Three customer who, within the Promotion Period, upgrades to an Eligible Plan (defined below) in store only (existing customers who upgrade via telephone or online will not be eligible).
     

    5.    Eligible Plan: means one of our:

    a.    24 month handset plans (including dial); or

    b.    12 month SIM-only mobile voice plans (excluding our 12 month 500MB and 200 minutes SIM-only plan); or

    c.    12 or 24 month mobile broadband packages (excluding iPad and 40GB plans).
     

    6.    Entry: To enter the promotion, you must:

    a.    14 days after purchasing an Eligible Plan and within the Redemption Period (defined above) access the redemption page at www.three.co.uk/getmyvoucher and enter your details, where requested (including but not limited to your correct email address, Three telephone number, and Billing Account Number which can be located from your Welcome Letter or via the MyThree App).  Three takes no responsibility for errors made by you when entering your details on the redemption page which may result in you not receiving your Gift Card.

    b.    Comply with Three’s Terms for Use of Three Services, including paying your first bill in full and on time,
    (compliance by an Eligible Customer with 6 (a) and (b) above shall result in a “Qualifying Entry”).
     

    7.    Gift Card: Only one Gift Card per Qualifying Entry.  Multiple entries will not be considered and may result in disqualification.  The value of the Gift Card will depend on which Eligible Plan you purchase, as follows:

    a.    £50 Gift Card for a purchase of any 24 month handset or 12 month SIM-only mobile voice plan described at 5(a) and (b) above; or

    b.    £25 Gift Card for a purchase of a mobile broadband package described at 5(c) above,
    in each case, subject to Gift Card availability.
     

    8.    Your data: By entering and submitting the requested information on the redemption page, you accept these Terms and Conditions and agree that, from time to time, your personal data, including your name and email address will be shared with Amazon who is responsible for delivering your Gift Card to you.  
     

    9.    Gift Card delivery: Your relevant Gift Card will be sent by email from Amazon within 3 months of you entering and submitting your valid details on the redemption page, subject to you satisfying the requirements of a Qualifying Entry.  Three cannot accept responsibility for the delivery of the Gift Cards by Amazon, which is beyond Three’s control.  The Gift Cards may be subject to additional terms and conditions.  You agree that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by you, and that all third party terms and conditions relating to, and delivery of, the Gift Cards are beyond Three’s control.
     

    10.    Other:

    a.    If you are an employee of Three or Amazon you may enter this promotion only in a personal capacity.  Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified.

    b.    The Gift Cards are not transferable/assignable and no cash alternative will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value.

    c.    Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Promotion and any prize if awarded must be returned immediately.

    d.    Any third party terms and conditions relating to the prize are beyond the control of Three.

    e.    Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any prize connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these prizes.

    f.    These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

     

    Amazon.co.uk Gift Card General Terms

    Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

    Our lowest prices. Ever

    Our Lowest Prices. Ever: lowest total price on selected handset Packages over 24 month minimum term, including: iPhone 6s, Samsung J3, Samsung S7, and Samsung S7 Edge. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM plans).

    Samsung Galaxy Note 7 Pre-order Offer.

    19 August 2016: This offer is no longer available owing to stock availability.

    Pre-order and purchase the Samsung Galaxy Note 7 on one of our 24 month plans either (a) in store before 24 August 2016 or (b) via Three.co.uk or by telephone before 11:59pm 26 August 2016, to be eligible to receive or, where elected or purchased in store, pick up from your chosen store, your device together with a free Samsung Gear VR headset from 30 August 2016, subject to stock availability.

    Samsung S7 Edge Family and Gear VR Promotion

    Three is not responsible for this promotion. Please review and comply with Samsung’s promotional terms and conditions below, which our outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Gear VR connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these Gear VR.

    Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at http://www.samsung.com/uk/offer/freegearVR form part of the Terms and Conditions.

    The Promoter

    1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter” or “ Samsung”).

    Promotion Period

    2. The Promotion will commence at 00:01 (GMT) on 14th September 2016 and shall close at 23:59 (GMT) on 5th October 2016 (the “ Promotion Period”).

    Eligibility

    3. To be eligible to participate in the Promotion you must be a United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland resident aged 18 or over (“Participant”).

    4. Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter is not eligible to enter.

    5. This Promotion is only available to consumers (e.g. not to any business or reseller).

    6. Participants may submit a maximum of 1 Claim per Promotion Product purchased, and a maximum of 1 claim during the promotional period.

    Offer

    7. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S7 Edge Family as set out in the table below (each a “ Promotion Product” and together the “Promotion Products”) from a Participating Retailer (whether purchase is made in-store or online) within the Promotion Period will be entitled to claim a Samsung New Gear VR by redemption (the “Reward”). See table below for Participating Retailers.

    8. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the below Reward.

    Promotion Product

    Participating Retailers

    Reward

    Galaxy S7 Edge

    Carphone Warehouse UK, Carphone Warehouse Ireland, Tesco, EE, Three, O2, Virgin, Vodafone, 3 Ireland, Exertis, Exteris Ireland, Fonua VDI, Dataselect, Independent Deal, TDM, E-Store.

    New Gear VR

    Entry

    9. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit http://www.samsung.com/uk/offer/freegearVR to complete the online claim form and submit the Promotion Product details along with uploading proof of purchase and entering the Serial number and all other required information (“Claim ”).

    10. Claims must be made within 60 days of date of purchase of a Promotional Product (the “Claim Period”), meaning the final claim date (for a Promotion Product purchased on 3rd October 2016) is no later than 23:59 on 3rd December 2016. For the avoidance of doubt the date of purchase counts as day one. Participants must wait a minimum of 30 days to make a claim. Claims received outside this period will be marked as invalid and will not be accepted.

    11. Participants will be sent an email and SMS to confirm that their claim has been received by the Promoter and that it has been successful and validated.

    12. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at gearVR@samsungpromotions.claims or 03432 084 777 for UK and 0152 679 96 for ROI residents within seven (7) days of a Claim being submitted.

    13. If a Claim is deemed to have not been submitted correctly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

    14. Delivery of the Reward will be to the UK only postal address provided in the Claim.

    15. This Promotion is not redeemable with any other offer.

    16. Applications that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

    17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these terms and conditions.

    18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

    19. A Claim must be made by the Participant, and must not be made through agents or third parties.

    20. If a Participant returns a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must immediately call: 03432 084 777 for UK and 0152 679 96 for ROI residents to cancel the Claim. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and, by submitting a Claim, the Participant provides consent to the Promoter to do so.

    Privacy and Data Protection

    21. Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

    22. Other than as set out in these terms and conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

    General

    23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

    24. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

    25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

    26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.

    27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

    28. The Promotion is governed by English law.

    Honor 8 Movie offer

    4GB for price of 1GB: Available on selected 4GB 24 month Honor 8 Essential plans. Pricing reverts to standard 4GB plan pricing on 3/11/16.  Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.  Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Promoter: Hutchison 3G UK Ltd (t/a Three)

    Movie offer: *Receive 2 cinema tickets for Marvel Studios’ Doctor Strange and 4 Marvel movie downloads via Google Play when you purchase an Honor 8 handset and Three contract at participating stores or online in the UK and register your handset at www.honor8marveloffer.co.uk by 30.11.16.  Limited availability, first 3,000 valid Honor 8 handset registrations will receive this offer. All 4 Marvel movie downloads must be redeemed by 31/01/2017.   Purchase necessary, internet access required. 18yrs+ only.  Limit one per household.  See full offer Terms & Conditions, including Google Play Terms and Content Promotion Terms, at www.honor8marveloffer.co.uk.

    Promoter: Huawei Technologies (UK) Co., Ltd

    HTC 10 Under Armour Offer

    This promotion is for a limited time only and only available to Three UK customers upgrading to an HTC 10. This promotion is open to residents of the UK only, 18 years or over. While stock lasts: This promotion is limited to a maximum of 750 UA bands. Customers must upgrade to the HTC 10 with any 24 month plan via telephone between 4th November 2016 and 23rd December 2016.

    Qualifying customers may then visit http://www.htc.com/uk/claimuaband between 00.01 BST on 19th November 2016 and 23.59 BST on 15th January 2017 in order to redeem their free UA Band if still available. Customers will need to input the 15-digit IMEI number of their Handset found on the side of the HTC 10 box plus their personal details (full name, postal address and email address). All IMEI codes will be verified by HTC before fulfilment of the Reward. Full Terms and Conditions at http://www.htcuaband.com/terms.

    Sony Xperia Movie Credits offer

    The promotion begins 2nd December and will end 28th February 2017. Privilege Plus voucher codes must be redeemed by 30th April 2017. To be eligible for this promotion you must own a Xperia™ X, Xperia™ XA, Xperia™ XZ and have activated your device between 2nd December and 28th February 2017.  Redemption requires the Xperia™ Lounge app and the Privilege Plus app to be installed, both available on Google Play. Compatible device with Android v4.2 or later required. This promotion entitles the owner of Xperia™ devices (“You”) to claim and download 12 movies from a selection of at least 100 movies in the Privilege Plus  Android™  application. Titles vary by market. The value of this offer is approximately £150 value based on Google Play retail value as at 01/12/2016. You are only entitled to one voucher per purchase (“phone, accessories etc”). This promotion can be discontinued or extended at any time at Sony Mobile’s discretion. Transaction in Privilege Plus requires in app credits. Credits expire on the 30th April 2017.  Privilege Plus users must have redeemed their movie credit (s), downloaded their movies, and viewed at least once by the 30th April 2017 to continue to own their movie (s). You acknowledge and agree that titles are subject to change without prior notice. All titles are offered in Standard Definition and High Definition where possible. You may use up to three eligible devices per Privilege Plus account. You may need more memory on your phone to download all films so use of a memory card is recommended. Privilege Plus is not available, or may not be supported, in every country and language. Icons and images are simulated and are for illustrative purposes only. You must be aged 18 or over. Virtual Reality experiences are only available on selected devices AND NOT INCLUDED WITHIN THE 12 CREDITS). Any extras are not included. Virtual Reality Experiences should only be viewed while seated. Follow all instructions included with your VR viewer before use. Stop use if you experience any discomfort or health reactions. Virtual Reality not recommended for children under 7. © 2016 Layout and Design Sony Pictures Home Entertainment Inc. All Rights Reserved. © 2015 Sony Pictures Animation Inc., LSC Film Corporation and MRC II Distribution Company L.P. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc., LSC Film Corporation and Village Roadshow Films Global Inc. All Rights Reserved. © 2013 MRC II Distribution Company L.P. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc., LSC Film Corporation and China Film Co., Ltd. All Rights Reserved. © 2014 Columbia Pictures Industries, Inc. and LSC Film Corporation and Village Roadshow Films North America Inc./Village Roadshow Films (BVI) Limited. All Rights Reserved. © 2015 Columbia Pictures Industries, Inc, LSC Film Corporation and MRC II Distribution Company LP.  All Rights Reserved. © 2009 T Asset Acquisition Company, LLC. All Rights Reserved. © 2012 Visiona Romantica, Inc. All Rights Reserved. Sony is a trademark or registered trademark of Sony Corporation. Android, Google Chrome and Google Play are trademarks of Google Inc. Other product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. All terms are subject to change without prior notice. Additional information regarding trademarks may be located on our website at: www.sonymobile.com/global-en/legal/trademarks-and-copyright/ ©2016 Sony Mobile Communications Inc.

     

     

    30gb sim deal offer

    Discount to monthly recurring charge on our 12 month SIM-only 30GB and 200 minutes plan (was £22, now £15) available until 20/12/16 and our 12 month SIM-only 30GB and 600 minutes plan (was £26, now £18) available until 31/01/17. Not available in conjunction with any other offer (including 3 months free promotion). Price includes £5 monthly discount for paying by recurring method, such as Direct Debit.

    Samsung Gear Fit2

     

    SAMSUNG ELECTRONICS (UK) LIMITED

    SAMSUNG S7 EDGE AND GEAR FIT2 PROMOTION (“PROMOTION”)

    TERMS AND CONDITIONS

     
    Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsung.com/uk/freegearfit2 form part of the Terms and Conditions.
     

    The Promoter

     
    1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter” or “Samsung”).
                     

    Promotion Period

     
    2. The Promotion will commence at 00:01 (GMT) on 12th January 2017 and shall close at 23:59 (GMT) on 28th February 2017 (the “Promotion Period”).
     

    Eligibility

     
    3. To be eligible to participate in the Promotion you must be a United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland resident aged 18 or over (“Participant”).
     
    4. Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter is not eligible to enter.
     

    Offer

     
    5. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S7 Edge (the “Promotion Product”) from a Participating Retailer (“Participating Retailer”) (whether the purchase is made in-store or online) within the Promotion Period will be entitled to claim a Samsung Gear Fit2 by redemption (the “Reward”).
     
    6. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion.
     
    7. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the Reward.
     

    Claims

     
    8. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit www.samsung.com/uk/freegearfit2 to complete the online claim form, upload proof of purchase of a Promotion Product, enter the serial number and provide all other required information (“Claim”).
     
    9. Claims must be made within sixty (60) days of the date of purchase (the “Claim Period”), meaning the final claim date (for a Promotion Product purchased on 28th February 2017) is no later than 23:59 on 28th April 2017. For the avoidance of doubt the date of purchase counts as day one. Claims received outside this period will be marked as invalid and will not be accepted.
     
    10. Participants may submit a maximum of one (1) Claim per Promotion Product purchased, and a maximum of one (1) Claim during the Promotion Period.
     
    11.  Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter. Within thirty (30) days of Claiming Participants will be sent an email and SMS to confirm their Claim has been successful and validated.
     
    12. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at fit2@samsungpromotions.claims or 03432 084 777 (UK) and 0152 679 96 (ROI) within thirty (30) days of a Claim being submitted.
     
    13.  If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
     
    14. Delivery of the Reward will be to the United Kingdom, Channel Islands, Isle of Man, Northern Ireland or Republic of Ireland postal addresses provided in the Claim.
     
    15. This Promotion is not redeemable with any other offer.
     
    16. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
     
    17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
     
    18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.
     
    19.  If a Participant returns a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must immediately call: 03432 084 777 (UK) or 0152 679 96 (ROI) to cancel the Claim. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.
     

    Privacy and Data Protection

     
    20. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.
     
    21. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
     

    General

     
    22. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
     
    23. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
     
    24. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
     
    25. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.
     
    26. By participating in this Promotion Participants agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.
     
    27.  The Promotion is governed by English law.

     

    Double Data

    8GB for the price of 4GB and 4GB for the price of 2GB on selected 24 month handset and 12 month SIM-Only plans, and 20GB for the price of 10GB on Mobile Broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

    iPhone 7 128GB storage offer

    Get an iPhone 7 with 128GB storage for the price of 32GB with any 24 month Advanced plan with 4GB or more data, subject to stock availability. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Offer may be withdrawn or amended at any time by Three without notice.

     

     

    SIM price drop

    1. 12 month SIM-only Essential plan with 500MB and 200 minutes. Was £7 ([26/07/16] - [09/02/17]). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

    2. 12 month SIM-only Advanced plan with 500MB and 200 minutes. Was £9 ([26/07/16] - [09/02/17]). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

    3. 12 month SIM-only Advanced plan with 30GB and 600 minutes. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

    Save £216 on iPhone 7 on Advanced 8GB

    Save £216 on our 8GB data and All-you-can-eat minutes Advanced plan with iPhone 7 (128GB capacity). £216 saving applied as £9 discount to monthly charge over the 24 months minimum term as part of our Double Data offer (was £54 / now £45 a month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone 7 Limited introductory offer

    Introductory offer available to new and upgrading customers on our new 30GB data and All-you-can-eat minutes Essential plan with the iPhone 7. Subject to stock availability. Reverts to standard plan pricing post-offer. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone 7 Limited time offer

    Offer available to new and upgrading customers on our 30GB data and All-you-can-eat minutes Advanced plan with the iPhone 7. Subject to stock availability. Reverts to standard plan pricing post-offer. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Spring deals

    30GB for the price of 12GB and 12GB for the price of 4GB on selected 24 month handset and 12 month SIM-Only plans, and 20GB for the price of 10GB on selected Mobile Broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung Galaxy S8 pre-order: Entry level pricing

    Pre-order and purchase any 24 month plan with the Samsung Galaxy S8 or S8+ between 29/03/17 and 18/04/17 (in store) / 29/03/17 and 19/04/17 (before 4pm, online and telesales) to be eligible to receive the device on 20/04/17, 8 days before general release date (28/04/17). Subject to stock availability. ‘From’ price available on our 500MB and 300 minutes Essential plan with Samsung Galaxy S8. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung J3 saving

    Save £360 on our 12GB data and All-you-can-eat minutes Advanced plan with Samsung Galaxy J3. £360 saving applied as £15 discount to monthly charge over the 24 months minimum term (was £35 / now £20 a month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    LG G6 - Pre order

    Pre-order the new LG G6 on a 24 month plan between 13/04/17 and 18/04/17 (in store)/ or by 4pm 19/04/17 (online and telesales) and receive the device on 20/04/17, 8 days before general release date of 28/04. Subject to stock availability.

    LG G6 Gift-with-purchase promotion

     

    Three

     
    Three is not responsible for this promotion. Please review and comply with the LG Electronic UK promotional terms and conditions below, which are outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any LG Watch Style and/or Bang & Olufsen Play headphones connected with the promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of these gifts.
     

    LG Gift-with-Purchase terms and conditions

     
    Purchase a new LG G6 handset (UK variant) from Three either online, via a call centre or in-store between 23rd June 2017 and 23:59 GMT+1 on 15th September 2017 and sign up to receive an LG Watch Style in Titanium and B&O Headphones in Black valid to residents of mainland UK and those aged 18 or over. Proof of purchase information is required and participants must have owned their handset for at least 14 days prior to claiming. All claims must be made within 45 days of purchase and this Promotion cannot be redeemed in conjunction with any other promotion. Please see the full terms and conditions for more information at http://www.lg-offers.com/lgg6
     

    How to Claim

     
    1. Participants must purchase a UK variant of an LG G6 mobile handset from Three either online, via a call centre, or in-store from 23rd June 2017 up to and including 23:59 GMT+1 on 15th September 2017 while stocks last.
     
    2. To benefit from the promotion, participants must visit http://www.lg-offers.com/lgg6 after purchasing the LG G6 and must correctly complete the online form within 45 days of purchasing their qualifying handset. Participants must provide details including their name, address, contact details, IMEI number and must upload proof of purchase documentation. Participants’ claims will be validated within 5 working days of making their claim, providing participants haven’t returned or exchanged their handset during this period.
     
    3. Participants must have owned their handset for at least 14 days prior to submitting a claim.
     
    4. Participants will each be awarded one free LG Watch Style in Titanium colour, one free B&O headset in Black with a combined total retail value of £358 for valid online forms submitted. The reward will be delivered via courier to the successful participants within 28 business days following notification of validation of the online form. Participants will be informed via email that delivery will be completed within 3-5 working days and upon dispatch an email will be sent with tracking details. A signature will be required upon delivery as proof of delivery.
     
    5. Only one claim is permitted for each new LG G6 (UK variant) purchase and this Promotion cannot be redeemed in conjunction with any other Promotion.
     
    6. Please note, you will need access to the internet to redeem this Promotion and the Promoter is not responsible for any charges or issues that arise from this. Please contact your internet service provider for further information.
     
    7. In the event of any queries, please call the helpline on 03452160118 Monday to Friday between 09.00 and 17.00 excluding bank holidays or email help@lg-offers.com
     

    General Terms and Conditions

     
    1. The How to Claim instructions form part of these Terms and Conditions. By entering into the LG G6 Free Gift Promotion (the 'Promotion'), participants agree to be bound by these Terms and Conditions.
     
    2. The online form on http://www.lg-offers.com/lgg6 must be correctly completed after 15 days but before 45 days of purchasing the LG G6 (including the date of purchase).
     
    3. It is the participant’s responsibility to ensure a retailer is a participating retailer for the purposes of this Promotion.
     
    4. This promotion cannot be redeemed in conjunction with any other promotion.
     
    5. The promotion is only open to legal residents of mainland United Kingdom (including Northern Ireland) aged 18 or over.
     
    6. All purchases must be made in the United Kingdom and must be UK variants.
     
    7. Only one successful claim per transaction/receipt will be valid for this promotion and participants will be able to claim one LG Watch Style in Titanium colour and one set of B&O headphones only. The Promoter reserves the right to ship an alternative selection if circumstances make this unavoidable. The gifts will be delivered to the successful customer within 28 business days following validation of the online form.
     
    8. Participants will be contacted by the Administrator using the details provided at the point of claiming to be informed when gifts are dispatched and deliveries will be completed within 3-5 business days of this date.
     
    9. Should Administrator be unable to contact claimants following reasonable attempts or should the participant fail to respond to reasonable attempts of contact within the promotion period, the participant forfeits entitlement of the claim.
     
    10. It is the Participants responsibility to ensure the details they provide are accurate and neither the Promoter or Administrator will be responsible for delivery failure where participants have provided incorrect or incomplete delivery information or fails to sign for delivery as required.
     
    11. Eligible claims will be validated within 5 working days after participants have submitted the claim, providing participants haven’t returned or exchanged their handset during this period.
     
    12. Participants who fail to provide the correct details required or fail to meet the validation criteria will result in invalidation of the participant’s claim and forfeiture of any right to the offer.
     
    13. Claims sent in through agents or third parties will be disqualified.
     
    14. The Promoter reserves the right, at any time, to verify the validity of claims and to disqualify any participant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
     
    15. The Promoter’s decision is final and no correspondence will be entered into.
     
    16. No responsibility will be accepted for claims not correctly completed or not received by the closing date specified. Claims will be disqualified if incomplete. It is the participant's responsibility to ensure that sufficient details are provided for claims to be processed.
     
    17. All valid applications will be confirmed by email.
     
    18. The offer is subject to availability while stocks last.
     
    19. Gifts are not transferable or exchangeable and cannot be taken as cash.
     
    20. It is the participant’s responsibility to check the condition of the LG Watch Style and to notify the Promoter of any issue within two weeks of receipt, as it will not be covered under any warranty and shall not be replaced under any circumstances beyond the two weeks.
     
    21. The Promoter accepts no responsibility for claims that are misdirected, lost, delayed, damaged or corrupted during delivery to or from the Promoter due to any computer malfunction, virus, bug, delay or other reason whatsoever.
     
    22. Once the gifts leave the Administrators premises, the Promoter shall not be liable for the gifts being lost, stolen, damaged or tampered with in any way before they reach the participant.
     
    23. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion, as appropriate.
     
    24. The Promoter reserves the right to cancel this Promotion at any time and change the terms and conditions without incurring any liability.
     
    25. Except in the case of death or personal injury arising from its negligence or in respect of fraud and so far as is permitted by law, the Promoter (including its associated companies, officers, employees and agents) exclude responsibility and all liabilities arising to participants or otherwise under the Promotion; whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a claimant; or (e) use of the gift. The Promoter (including its associated companies, officers, employees and agents) shall not be liable for any postponement, cancellation, delay, changes to the Promotion or failure to fulfil this offer where such failure is caused by any supervening event of force majeure, meaning any event(s) outside the reasonable control of the Promoter (including without limitation the act or default of any third party supplier).
     
    26. The Promoter acts as data controller as defined in the Data Protection Act 1998 (the “Act”). The Promoter agrees to comply with its obligations under the Act. In particular, Promoter will hold all personal data securely and the Promoter and Administrator will use it solely for the purposes of administering the Promotion as set out in these Terms and Conditions and in accordance with all applicable law and the CAP Code. Further information regarding the LG privacy policy can be found at http://www.lg.com/uk/privacy.
     
    27. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. Participants irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.

     

    Promoter: LG Electronics U.K. Ltd, Velocity 2, Brooklands Drive, Brooklands, Weybridge, KT13 0SL. Administrator: Opia Limited, 15 London Street, Chertsey, Surrey, KT16 8AP.

     

    Honor 9 Gift with purchase promotional offer

     

    Promoter

    1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

     

    Promotion Period

    2. The Promotion will commence at 00:01 BST on 30 June 2017 and will close once the 5,000 Gifts available (see 6 below) have been validly redeemed (the “Promotion Period”).


     

    Eligibility

    3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).
     

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

     

    Offer

    5. Participants who purchase a new model of the Honor 9 (“Promotion Product”) from Three (whether purchase is made in-store, online, or via call centre) within the Promotion Period are entitled to a pair of Huawei Bluetooth Sports headphones (“Gift”) free of charge, which will be provided/delivered together with the Promotion Product, subject to availability.
     

    6. Limited availability - there are a total of 5,000 Gifts to be given away as part of the Promotion. We will notify you once all Gifts have been redeemed by updating these terms and conditions.
     

    7. Only one Gift per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute the Gift for a gift of equal or greater value.

     

    Other

    8. Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.
     

    9. The Promotion is not redeemable with any other offer.
     

    10. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit and/or terms and conditions of this Promotion and any Gift must be returned immediately.
     

    11. If you lawfully return your Promotion Product, you must also return the Gift.
     

    12. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of a Promotion Product, as well as the identity of a Participant.
     

    13. Any third party terms and conditions relating to the Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.
     

    14. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering the Gift) by changing these terms and conditions. No correspondence will be entered into by Three.
     

    15. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.
     

    16. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, redemption of the Gift, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gifts.
     

    17. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

     

    6 months half price. Offer now closed. Terms below are for reference purposes only.

    Sorry – this offer is now closed.

    6 month half-price offer available to new customers or for additional contracts on selected 24-month handset plans or 12 month SIM-only plans. Half-price monthly package price applies to first 6 bills, then full price. This promotion cannot be used in conjunction with our Amazon.co.uk. Gift Card offer. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM plans).

    Emoji provided free by Emoji One

    Three Coffee.

    1. Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).
    2. Dates: The offer closes on 11.09.2017 or earlier if all 4,980 £5 Starbucks coffee vouchers on offer have been validly redeemed.
    3. Participating stores: This offer may only be redeemed in the following stores:
    • Bristol Broadmead: 84 Broadmead, Bristol, BS1 3DW
    • Bristol Cabots Circus: SU52A Cabot Circus, South Street, Bristol, BS1 3BD
    • Bristol Cribbs Causeway: 42 The Mall, Cribbs Causeway Centre, Bristol, BS34 5GG
    • Yate: 13 South Walk, Yate, Bristol, South Gloucestershire, BS37 4AU
    1. Eligibility: To be eligible to enter the promotion you must be a resident in the UK and a Three Pay As You Go customer who has received an email/SMS invite to enter and who complies with Three’s Terms for Use of Three Services. Eligible customers must have a 3G/4G touch screen device (smartphone or tablet) in order to access this offer. This promotional offer is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the offer. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of this promotional offer and any gift awarded will be withdrawn.
    2. Gift: Eligible customers who validly redeem the offer within one of our above participating stores (see “How to enter” below) will receive a £5 Starbucks e-gift card/voucher (“Gift Card”), subject to availability.
    3. Limited availability – there are a total of 4,980 Gift Cards available. Only one Gift Card per eligible customer. No cash alternative. Gift Cards cannot be exchanged, refunded or transferred or used in conjunction with any other offer. Three reserves the right at any time to substitute an alternative prize of similar or greater value.
    4. How to enter/redeem: Eligible customers must:
      1. Receive a unique email or SMS invite to the promotional offer (please note that this email/SMS is personal to you and no-one else will be able to redeem that customer’s offer and will be disqualified);
      2. Attend one of our participating stores before 12.09.2017 and top up a minimum of £15 in-store;
      3. Show their offer email or SMS to one of the Sales Advisors within a participating store, click through to the digital stamp page on their smartphone or tablet and our Sales Advisor will stamp the screen with a Magic Stamp®; and
      4. Enter their email address (where indicated on screen) or follow the prompt to their email inbox (where we have an email address already on record) to receive their Gift Card by email, subject to availability; and
      5. Present the Gift Card at a participating Starbucks store to use the Gift Card on eligible purchases.
    5. Topping up in store:  Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. For more information and PAYG terms and conditions, please visit http://www.three.co.uk/terms-conditions/pay-as-you-go-terms-conditions
    6. Starbucks Gift Card Terms & Conditions: The Gift Cards are subject to separate terms and conditions, which are beyond Three’s control. You agree that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by you, and that all third party terms and conditions relating to, and delivery of, the Gift Cards are beyond Three’s control.
    7. Other:
      1. Information that entrants supply when entering the promotion will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
      2. Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion and any Gift Card, if awarded, will be withdrawn at Three’s discretion.
      3. Three reserves the right at any time to cancel, modify or supersede the promotion by changing these terms and conditions. No communications will be entered into by us regarding this.
      4. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, redemption page, or any Gift Card and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of Gift Cards.
      5. These terms and conditions shall be governed by and construed in accordance with the laws and England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

     

    Note 8 Pre-Order:

    Pre-order and purchase any 24 month plan with the Samsung Galaxy Note 8 between 24/08/2017 and 14/09/2017 to be eligible to receive the device on 15/09/2017 subject to stock availability. Introductory offer: ‘From’ price available to new & upgrading customers on our 24 month 12GB data and all-you-can-eat minutes Advanced plan with Samsung Galaxy Note 8 at standard 4GB plan price. Not available with other Three offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Samsung DeX station promotion: Must pre-order Galaxy Note 8 by 14/09/2017. Claim from Samsung 30-60 days after pre-order & before 12/11/2017. Galaxy Note 8 device must be received and not returned. Full T&Cs apply. See Samsung.com/uk/note8dex.

    100GB introductory price:

    Introductory price on new 100GB tariff (same as our standard 30GB plan price) available to new and upgrading customers on selected 24 month handset plans and 12 month SIM-only plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

    12GB for the price of 4GB:

    12GB for the price of 4GB available to new and upgrading customers on selected 24 month handset plans and 12 month SIM-only plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

    Samsung DeX station promotion:

    Must pre-order Galaxy Note 8 by 14/09/2017. Claim from Samsung 30-60 days after pre-order & before 12/11/2017. Galaxy Note 8 device must be received and not returned. Full T&Cs apply. See Samsung.com/uk/note8dex.

    Oxford Street Prize Giveaway

    Love our Giraffe-amingo? We’ve 90 free gifts to give away. We’ll be sending a text message to select customers on 26th August 2017 inviting you to visit our Oxford Street store. Simply show the text message to a member of staff to claim your free gift. Available on a first come, first served basis. No cash alternative is available.

    Note 8.

    ‘From’ price available as an introductory offer to new & upgrading customers on our 24 month 12GB data and all-you-can-eat minutes Advanced plan with Samsung Galaxy Note 8 at standard 4GB plan price. Standard plan pricing applies post-offer. Not available with other offers. Go Binge is available on selected services which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Additional content, such as adverts, may use regular data. Includes Dave and History only via TVPlayer. See Three.co.uk/go-binge/details for information. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    20GB for the price of 2GB

    20GB for the price of 2GB available to new and upgrading customers on selected 24 month mobile broadband plans. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

    S8 & S8+ AND GEAR VR PROMOTION

    SAMSUNG ELECTRONICS (UK) LIMITED S8 & S8+ AND GEAR VR PROMOTION TERMS AND CONDITIONS

    Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at http://www.samsung.com/uk/s8gearvr form part of the Terms and Conditions.


    The Promoter

    1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).


    Promotion Period

    2. The Promotion will commence at 00:01 (BST) on 28 September 2017 and shall close at 23:59 (GMT) on 2 November 2017 (the “Promotion Period”).


    Eligibility

    3. To be eligible to participate in the Promotion you must be a resident (aged 18+) of, or a company registered in, the UK, Channel Islands, Isle of Man or Republic of Ireland (“Participant”). If you are an individual aged 17 years old or younger, an individual 18 years or older must agree to these Terms and Conditions and make the Claim (defined below) as a Participant on your behalf.

    4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.

    5. Network providers, retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant.


    Offer

    6. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S8 or S8 Plus (each a “Promotion Product”, together the “Promotion Products”) from a Participating Retailer shown in the table below (“Participating Retailer”) (whether the purchase is made in-store or online) during the Promotion Period and who receive and keep the Promotion Product may claim a Samsung Gear VR by redemption from the Promoter (the “Reward”).


    Participating Retailers

    The following network providers and retailers: Amazon.co.uk, Argos, Carphone Warehouse (UK and Ireland), EE, Eir, John Lewis, Littlewoods (UK and Ireland), O2, Tesco (UK and Ireland) Three (UK and Ireland), Virgin Mobile, Very, Vodafone Ireland) plus selected business and enterprise resellers, solutions providers and network operators. Participants must check with their reseller, solutions provider or network operator to establish whether they are a Participating Retailer before purchase.

    7. A maximum of 250 rewards may be claimed per person, household or company during the Promotion Period with a maximum of one claim per Promotion Product purchased.

    8. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion.

    9. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances the Promoter may substitute a Reward of equal or greater value for the Reward.


    Claims

    10. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit http://www.samsung.com/uk/s8gearvr to complete the online claim form, upload proof of purchase of a Promotion Product and provide all other required information (a “Claim”).

    11. Claims must be made between thirty (30) – sixty (60) days of purchase of a Promotion Product (the “Claim Period”). For example, if a Promotion Product is purchased on 2 November 2017, a Claim must be made between 1 December 2017 and 31 December 2017.

    12. For the avoidance of doubt, the date of purchase counts as day one. Claims received outside the Claim Period will be marked as invalid and will not be accepted.

    13. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter. Within two (2) days of Claiming Participants will be sent an email and SMS to confirm whether their Claim has been successful and validated (“Claim Validation”).

    14. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at VR@samsungpromotions.claims or 0345 216 0130 (UK) and 015267996 (ROI) within thirty (30) days of a Claim being submitted.

    15. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

    16. Delivery of the Reward will be to the UK, Channel Islands, Isle of Man or Republic of Ireland postal addresses provided in the Claim within thirty (30) days of Claim Validation.

    17. This Promotion is not redeemable with any other offer from the Promoter.

    18. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

    19. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

    20. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

    21. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling: 0345 216 0130 (UK) or 015267996 (ROI). The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.


    Privacy and Data Protection

    22. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

    23. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.


    General

    24. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

    25. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

    26. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

    27. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.

    28. By participating in this Promotion Participants agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

    29. The Promotion is governed by English law.

    Wuntu 1GB free data terms and conditions

    1.    Promoter: The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

    2.    Dates: The offer begins on 23rd October 2017 and ends at midnight on 23rd November 2017 (Offer Period).

    3.    The Offer: 1GB additional data allowance on top of monthly allowance. Additional data allowance will be valid for one bill period, starting at the next billing cycle.

    4.    Eligibility: Available to new and existing Three pay monthly contract customers who register and download the Wuntu app for the first time, during the Offer Period. All you can eat data, MBB and Business customers are excluded from the offer. Participants can only take advantage of the offer once.

    5.    Other terms: Three reserves the right to hold void, cancel, remove or amend the offer at any time without notice.

    SAMSUNG TRADE IN PROMOTION

    Three is not responsible for AND DOES NOT ENDORSE OR SPONSOR this promotion, WHICH IS BEING RUN BY SAMSUNG ELECTONICS (UK) LIMITED (“PROMOTER”). Please review and comply with Samsung’s promotional terms and conditions below, which our outside of Three’s control. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, THE redemption page, or any CASH AWARDED IN CONNECTION  with the promotion and THREE excludes liability, to the fullest extent permitted by law for any loss or damage caused to the ENTRANTS OF THIS PROMOTION.

     

    Please see the Samsung Trade-in Promotion Terms and Conditions which apply to this Promotion and Samsung’s Trade-in Website for more information.

    Honor 9, Huawei P10 & P10 Plus & Mate 10 Pro GWP promo offer.

    Promoter

    1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

     

    Promotion Period 

    2. The Promotion will commence on 3 November 2017 and will close on 20 December 2017 (the “Promotion Period”).

     

    Eligibility 

    3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

     

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

     

    Offer 

    5. Participants who purchase a new model of the Honor 9, Huawei P10/P10+, and Huawei Mate 10 Pro (“Eligible Device”) from Three (whether purchase is made in-store, online, or via call centre) within the Promotion Period are entitled to a Huawei Band 2 Pro (RRP £79.99) & 2 x £10 Love2Shop Gift Vouchers (each a “Gift” and together a “Gift Bundle”) free of charge, which will be provided/delivered together with the Eligible Device, subject to stock availability. 

     

    6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

     

    Other 

    7. Delivery of the Gift Bundle (where applicable) will be to the UK only postal address provided by the Participant.

     

    8. The Promotion is not available with any other offer.

     

    9. If you return your Eligible Device, you must also return the Gift Bundle.

     

    10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

     

    11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

     

    12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

     

    13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

     

    14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

     

    15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

     

     

     

     

    S8 & S8+ WIRELESS CHARGER PROMOTION

     

    12GB for the price of 4GB available on our 24 month 12GB data and All-you-can-eat minutes Advanced plan with the Samsung Galaxy S8 or S8+. Free Samsung Convertible Wireless Charger (RRP £79.99) with any Samsung Galaxy S8 or S8+ purchased between 03.11.17 and 22.12.17, subject to stock availability. No cash alternative. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.


     

    iPhone 12 month free Prize Draw 2017.

    1. Promoter: 

    The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").

     
    2. Closing date: 
    The Prize Draw will open at 08:01 on 3 November 2017 and close at 23:59 on 31 January 2017.
     
    3. Eligibility:
    The Prize Draw is free to enter and open to UK residents aged 18 or over (“Eligible Entrants”). The Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.
     
    4. How to enter: 
    To enter the Prize Draw, Eligible Entrants must:
     
    a) purchase a new contract for a 24 month service plan with a brand new iPhone X device; and
     
    b) on the same calendar day as their new iPhone X device is delivered or the next calendar day post-delivery (provided this falls before the closing date), insert their SIM into their new iPhone X device and connect and activate it to the Three network by turning it on.
     
    Only one entry is permitted per Eligible Entrant.
     
    5. Prize: 
    Three (3) lucky winners will have 12 months of their monthly recurring charge for the specific plan purchased paid for by Three, which shall be applied to 12 monthly bills starting with the month following the date of notification to each winner. The same amount will continue to be paid by Three even if that winner changes plan within the relevant 12 month period, however that winning customer must pay any increase in the monthly recurring charge following their plan change. For the avoidance of doubt, each winner must still pay all upfront costs, all out-of-bundle costs (i.e. calls, texts, and data out of allowance), and contractual costs and charges other than the monthly recurring charge throughout the term of their contract. The monthly recurring charge will become payable by each winner after the relevant 12 month period.
     
    6. Draw: 
    The three (3) winners will be selected at random from the entries made by Eligible Entrants under independent supervision on 2017 and we will notify each winner as soon as possible afterwards provided they have paid their first bill in full.
     
    7. Contacting the winner: 
    Reasonable efforts will be made to contact each winner of the prize. If a winner cannot be successfully contacted, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the prize to another Eligible Entrant at random.  Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize. Each winner may be required to submit valid identification before receiving the Prize.
     
    8. Other: 
    The Prize is not transferable. No cash alternatives will be offered.  The Prize is subject to additional terms and conditions, including but not limited to, Three’s Terms for Service. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them.  We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No correspondence will be entered into.
     
    9. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.
     
    10. Each winner agrees to allow Three to use their name, general location and image for advertising and publicity purposes without additional remuneration.  
     
    11. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to the winner arising out of or in connection with the prize.
     
    12. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.
     
     

    Black Friday 2017

    Black Friday offers available between 23 November - 27 November 2017


    Samsung S7 edge – Save £145.

    Advertised saving based on purchase of our 24 month, 12GB data and All-you-can-eat minutes Advanced Plan with Samsung Galaxy S7 edge versus previous price 24.08.17- 22.11.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Huawei P10 Plus (launched 23rd March) – save £79.

    Advertised saving based on purchase of our 24 month, 12GB data and All-you-can-eat minutes Advanced Plan with Huawei P10 Plus versus previous price 24.08.17 – 22.11.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    100GB SIM – just £20 per month.

    Advertised price relates to our 12 month, 100GB SIM Only Advanced plan. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone 7 100GB – save £78.

    Advertised saving based on purchase of our of our 24 month, 100GB data and All-you-can-eat minutes Advanced Plan with iPhone 7 (32GB) versus previous price 23.08.17-15.09.17. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone 8 – Just £45 per month.

    Advertised saving based on purchase of our 24 month, 30GB data and All-you-can-eat minutes Essential Plan with iPhone 8. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in February that year.

    Three App £1000 holiday voucher giveaway - Terms and Conditions 2017-18

    1. Three (Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH) will select three (3) customers (aged 18+ and resident in the UK) who use the new and improved Three App (as set out below) between 12 December 2017 and 21 January 2018 will be awarded with a £1,000 Thomas Cook holiday voucher.

    2. Simply download (if you haven’t already) and access the (new and improved) Three App from Google Play or the App Store and: (a) if you are a contract customer – click on your bills tab within the footer menu of the Three App; or (b) if you are a Pay As You Go customer - click on your notifications tab within the footer menu of the Three App.

    3. The three lucky customers will be randomly chosen by Three on 22 January 2018 and notified by SMS shortly afterwards. If a winner cannot be successfully contacted after reasonable attempts, Three will select another customer to win the voucher. There is no cash alternative and the vouchers are non-transferable. It is the winner’s responsibility to comply with any Thomas Cook voucher T&Cs that apply, which are beyond Three’s control. Three is not responsible for Thomas Cook holidays.

    4. If you’d rather not be selected to win a Prize, simply let us know by emailing ThreeOffersandRewards@three.co.uk with a subject line ‘NO HOLIDAY’ and remember to include your Three phone number, so we know who you are.

    5. Draw: Winners will be selected at random by Three under independent supervision from the eligible entries on the week commencing 22nd January 2018.

    6. Contacting winners: The three (3) x winners will be contacted by SMS between 29th January – 2nd February 2018. If a winner of a Prize cannot be successfully contacted, or does not claim the Prize within a reasonable time stated within the notification SMS, or is unable to comply with these terms and conditions, Three reserves the right at its election to offer the relevant Prize to another Eligible Entrant, chosen at random. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize.

    7. Other: The Prizes are not transferable. No cash alternatives will be offered. The prizes may be subject to additional terms and conditions of Thomas Cook which are beyond Three’s control. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the promotion. No communications will be entered into by us regarding this.

    8. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

    9. The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image being used in any and all Three media.

    10. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a Prize.

    11.Entry signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time by updating them on three.co.uk/terms-conditions. These terms are governed by English law.

    Winter sale

    Save £240: Available to new & upgrading customers on our 24 month All-you-can-eat data and All-you-can-eat minutes Advanced plan with iPhone 8 & 8 Plus, Samsung S8 & S8 Plus, Huawei Mate 10 Pro & P10, Sony XZ Premium. Save £10 per month over the 24 month term versus previous plan price sold between 01/12/17 – 20/12/17. No cash alternative. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Save £144: Available to new & upgrading customers on our 24 month 100GB data and All-you-can-eat minutes Advanced plan with iPhone 8 & 8 Plus, Samsung S8 & S8 Plus, Huawei Mate 10 Pro & P10, Sony X2 Premium. Save £6 per month over the 24 month term versus previous plan price sold between 01/12/17 – 20/12/17. No cash alternative. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Mobile Broadband 20GB for the price of 10GB

    Available to new & upgrading customers on selected mobile broadband plans. Not available with other offers. Price includes £5 discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.


    Samsung Tickets On Us

    Promoter: Samsung Electronics (UK) Limited.

    Tickets are subject to availability on a first come first served basis. UK residents (18+). Purchase a new Samsung Galaxy S8, S8+ or Note 8 from Three by 18.02.18.

    Claim online by 25.02.18 via the Samsung Members App. After registration tickets must be selected by 04.03.18. Maximum one claim per person.

    See www.samsung.com/uk/unboxyourtickets/terms for full T&Cs.

    Free Sony headset.

    Promoter: Sony Mobile Communications AB of 221 88 Lund, Sweden. Available via redemption only to new and upgrading customers who purchase a new Sony Xperia XA2 from Three between 01/02/18 and 25/02/18.

    Eligible customers must receive and not return their handset and submit a valid claim here at least 14 days after purchase and within 01/03/18 and 29/03/18.

    Limited stock availability: first 1,000 eligible customers who successfully redeem will receive a pair of Sony h.ear in 2 Wireless (WI-H700) headphones within 28 days of verified claim.

    While stocks last. 18+. Proof of purchase required. No cash alternative. See here for full T&Cs.

    Free Honor Sports Bluetooth Headset.

    Free Honor Sports Bluetooth headset available to new and upgrading customers who purchase a new Honor 7x or Honor 9 between 01/02/18 and 31/03/18.

    Subject to availability. Eligible customers must receive and not return their device. One claim per qualifying purchase. Subject to availability and while stocks last.

    Huawei £100 cashback offer.

    Promoter is Huawei Technologies (UK) Co., Ltd. Available on purchases of a new Huawei Mate 10 Pro (“Promotion Product”) from Three (excluding business) between 01/02/18 and 04/03/18 (“Qualifying Purchase”).

    Eligible customers must receive and not return their Promotion Product within 14 days of date of purchase, submit a valid claim at huaweipromo.co.uk (“Website”) between 14 – 45 days after purchase and provide proof of purchase.

    One claim per Qualifying Purchase (max. two claims per person). Promotion Products are subject to availability, while stocks last. Cashback sent via bank transfer within 30 days of verified claim. See Website for full T&Cs.

    Free Huawei MediaPad.

    Free Huawei MediaPad T3 7 inch tablet (16GB capacity) available to new and upgrading customers who purchase a new Huawei Mate 10 Pro or Huawei P10 between 01/02/18 and 31/03/18. Subject to availability & while stocks last. No cash alternative.

    iPhone X Online Offer (Save £190);

    Available to new & upgrading customers who take out a 24 month 100GB data and All-you-can-eat minutes Advanced Plan with iPhone X (64GB capacity) online between 00:01GMT on 09/02/18 and 23:59 GMT on 12/02/18. Available online only. Save £190 versus previous plan pricing sold online between 12/01/18 – 08/02/18 over 24 month term (was £79 upfront, £75 a month / now £129 upfront / £65 a month). Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Honor 9 GWP promo offer for Upgrading Customers.

    Promoter 1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

    Promotion Period 2. The Promotion will commence on 9 February 2018 and will close on the 31 March 2018 (the “Promotion Period”).

    Eligibility 3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

    Offer 5. Customers who are upgrading to any 24 month plan with the Honor 9 in store or via telephone within the Promotion Period are entitled to a Huawei Band 2 Pro (RRP £79.99) free of charge, which will be provided/delivered together with the Eligible Device, subject to stock availability.

    6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

    Other 7. Delivery of the Gift Bundle (where applicable) will be to the UK only postal address provided by the Participant.

    8. The Promotion is not available with any other offer.

    9. If you return your Eligible Device, you must also return the Gift Bundle.

    10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

    11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

    12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

    13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

    14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

    15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

    Samsung Galaxy J3 2017 – save £168

    Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the Samsung Galaxy J3 (2017). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £19 upfront & £24/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung Galaxy S8 – save £312

    Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the Samsung Galaxy S8. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £79 upfront, £48/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    12 month 30GB data SIM-Only Advanced plan

    Available to new & upgrading customers who purchase our 12 month 30GB data and All-you-can-eat minutes Advanced SIM-Only Plan. Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit.

    Apple iPhone 7 (32GB capacity) – save £360

    Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the iPhone 7 (32GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £49 upfront, £49/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Honor 9 – save £144

    Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the Honor 9. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18. Offer ends 19/02/2018. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Apple iPhone SE (32GB capacity) – save £192

    Available to new & upgrading customers who purchase our 24 month 4GB data and All-you-can-eat minutes Advanced Plan with the iPhone SE (32GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18. Offer ends 19/02/2018. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Razer Phone – save £192

    Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the Razer Phone. Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £49 upfront, £38/month). Offer ends 23:59 on 25/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Apple iPhone 8 (64GB capacity) – save £312

    Available to new & upgrading customers who purchase our 24 month 12GB data and All-you-can-eat minutes Advanced Plan with the iPhone 8 (64GB). Advertised saving over 24 month term versus previous plan price sold between 01/02/18 – 13/02/18 (was £79 upfront, £57/month). Offer ends 23:59 on 19/02/18. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Netflix

    1. Promoter: The Promoter is Hutchison 3G UK Limited of Star House,20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

    2. Promotion: The “12 months’ Netflix on us” is scheduled to run from 25th February to 31st May 2018, (the “Promotion Period”), although Three reserves the right to withdraw it any time for new purchases. Three customers who sign up to or upgrade onto a new 24 month handset Advanced plan with 12GB data or above with a Samsung S8, S8+, Note 8, S9 or S9+, in store, online or on the telephone in the Promotion Period will be entitled claim a credit value of £95.88 (£7.99 standard subscription multiplied by 12 months), on their Netflix account. Credit available to both customers who are new to Netflix or those who already have a Netflix account.

    How it works: Approximately 5 days after the contract start date and provided the handset hasn’t been returned and the customer has not changed their tariff they shall receive a link by SMS which will enable them to redeem this offer. The customer must click on the link within 90 days from receipt of the SMS, (the redemption period). Clicking on the link will take the customer to a page where they will be validated. Three will use check eligibility and set up a unique link through to Netflix. When the eligible customer is redirected to Netflix they will be able to redeem the credit value against either a new or existing Netflix account. Credit value of £95.88 will be applied to an eligible customers Netflix account. After the £95.88 credit has been exhausted, the customer will continue paying the then current monthly fee for the relevant Netflix Service price plan unless a cancellation is requested to Netflix by the customer giving 1 months’ notice. Existing Netflix Customers will continue paying the then current monthly fee using the payment method they had already selected; for new Netflix customers the monthly fee will be charged to their Three bill or another payment method.

    3. A Netflix compatible device and broadband Internet connection are required to watch instantly. Offer is not redeemable or refundable for cash, subject to applicable law, and cannot be exchanged for Netflix gift subscriptions. You may apply the value of the offer to a different streaming plan. Exchanges in this manner may alter the duration of the offer. Netflix Service price plans subject to change. See www.netflix.com/termsofuse

    4. This offer is only open to UK residents who are 18 years old or over.

    5. Limited customer data, such as your phone and account number, will be securely held on Hutchinson Group systems to manage the promotion. The data will be held for the duration of the promotion. If you are a new Netflix customer and continue your Netflix subscription after the promotional period your data will be held post the promotion, in order to be charged via your Three bill. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk/terms

    6. This promotion may be used in conjunction with Three’s Refer a friend promotion – see full terms and conditions at http://www.three.co.uk/terms-conditions/refer-a-friend to UK residents who are 18 years old or over.

    7. The promotion may be withdrawn, amended or extended, at any time without notice. If the promotion is withdrawn, any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured.

    8. Any issues relating to Netflix services should be directed to Netflix.

    9. If you change your tariff (i.e. downgrade below a 12 GB data plan) within the first year, you will no longer be eligible for the Netflix credit.

    10. For further information see our Frequently Asked Questions

    iPhone 100GB for 30GB promotion.

    'From’ price available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat Advanced plans with iPhone 8 at standard 30GB price. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone SE 2GB for 1GB.

    Available to new & upgrading customers on our 24 month 2GB data and all-you-can-eat minutes Essential plan with iPhone SE at standard 1GB price. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung 100GB for 30GB promotion.

    ‘From’ price available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat Advanced plans with selected Samsung Devices at standard 30GB price. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Huawei 100GB for 30GB.

    100GB for 30GB Available to new & upgrading customers on our 24 month 100GB data and all-you-can-eat minutes Advanced plan with Huawei P10 or Mate 10 Pro at standard 30GB price. ‘From’ price available with Huawei P10. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Free Moleskine Smart Writing Set.

    Free Moleskine Smart Writing Set available to existing customers who receive our promotional email offer and take out an additional contract with Huawei Mate 10 Pro. Subject to availability on a first come first served basis.

    While stocks last – only 500 available. Must receive and not return handset. One per person. No cash alternative. Not available with other offers.

    Sony Xperia XZ2 PlayStation® Pre-Order Offer

    1. Promoter The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

    2. Promotion Period The Promotion will commence on 16 March 2018 and will close on 23:59 on 5 April 2018 (the “Promotion Period”).

    3. Eligibility To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

    5. Offer New or upgrading Customers who pre-order a new Sony Xperia XZ2 on a 24 month plan, online within the Promotion Period, or in-store or over the phone within business operating hours during the Promotion Period, are entitled to a choice of either a free Sony PS4 500gb console and Gran Turismo game bundle OR a Sony VR headset (together “the Gifts”/ individually, ”the Gift”), which will be provided/delivered together with the Eligible Device.

    6. Stock Limitation Only 500 items of each of the Gifts are available. Customers will only be eligible for a Gift whilst stocks last. Should a customer’s nominated Gift not be available, but the above other Gift is still available, the Customer will be given the option to accept the above other Gift.

    7. Miscellaneous Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.

    8. The Promotion is not available with any other offer. Only one Gift per Participant. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

    9. If you return your Eligible Device, you must also return the Gift Bundle.

    10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

    11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

    12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

    13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

    14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift.

    15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

    Easter Flash Sale.

    Available to new & upgrading customers who purchase selected plans between 28/03/2018 – 05/04/2018. Listed savings versus previous plan pricing sold between 09/03/18 – 27/03/18 over minimum 12 or 24 month term. Not available with other offers. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year (excluding SIM).

    T&Cs – Huawei P20 & Pro GWP Offer

    Promoter: Huawei Technologies (UK) Co., Ltd. New and upgrading customers who Pre-order by 23:59 5th April 2018 and complete the Purchase by 23:59 3rd May 2018 of a Huawei P20 Pro or Huawei P20 with a 24 month contract ('Qualifying Product') in-store, online or call centre sales and who complete and submit a valid claim (including proof of pre-order and purchase) at www.huaweipromo.co.uk/p20bose between 20th April and 23:59 on 19th May 2018 will be entitled to claim a Bose® QC®35 wireless headphones II in black (‘Bose Headphones’). Consumers who return their Qualifying Product within 14 days of date of purchase will not be eligible to claim. One set of Bose Headphones per pre-order and purchase of a Qualifying Product. Qualifying Products and Bose Headphones are subject to availability, while stocks last. Bose Headphones will be posted to a UK address within 30 days of verified claim. See www.huaweipromo.co.uk/p20bose for full T&Cs.

    PlayStation Plus Terms & Conditions.

    Gran Turismo™ Sport ©2017 Sony Interactive Entertainment Inc. Published by Sony Interactive Entertainment Europe. Developed by Polyphony Digital Inc. “Polyphony Digital logo”, “Gran Turismo” and “GT” are trademarks of Sony Interactive Entertainment Inc., “PlayStation” and “DUALSHOCK”, are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

    “Sony” is a registered trademark of Sony Corporation. All rights reserved. All titles, content, publisher names, trademarks, artwork, and associated imagery are trademarks and/or copyright material of their respective owners. Game/console/ PS4™ Vertical Stand not included. PlayStation®Plus 12 month subscription offer is available upon purchase of: XZ2, XZ2 Compact, XZ1, XZ1 Compact and XZ Premium from 5th April 2018 to 30th June 2018.

    To participate and claim your PlayStation®Plus subscription you must access this offer via Xperia Lounge. All claims for PlayStation®Plus subscription must be made by 27 July 2018. Available in UK & Ireland. For full T&Cs please visit xperiaplaystationplus.co.uk. Use of Remote Play requires a PS4™ system, DUALSHOCK®4 wireless controller, Sony Entertainment Network account and high-speed internet connection with upload and download speeds of at least 15 Mbps. Use of your home WiFi is recommended. Some games do not support Remote Play.

    PlayStation®Plus subscription only available to Sony Entertainment Network (SEN) account holders with access to PlayStation®Store and high-speed internet. PlayStation™Network (PSN), PS Store and PS Plus subject to terms of use and country and language restrictions; PS Plus content and services vary by subscriber age. Users must be 7 years or older and users under 18 require parental consent. Service availability is not guaranteed. Online features of specific games may be withdrawn on reasonable notice - eu.playstation.com/gameservers.

    Approved payment method details required. PS Plus subscription is an ongoing subscription with a recurring subscription fee which is deducted from the user’s wallet (at the then current PS Store price). You can cancel your subscription at any time so that your subscription will expire at the end of the then current year. This will stop future payments of the subscription fees but you will not receive a refund for payments already made. Full terms apply: PSN Terms of Service at eu.playstation.com/legal.

    Mobile Broadband 10GB for the price of 2GB

    10GB for the price of 2GB available to new & upgrading customers on selected mobile broadband plans. Not available with other offers. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Honor 10 Gift-with-purchase promotional offer

    Promotional offer: New and upgrading customers who purchase a new Honor 10 from Three between 17.05.18 and 30.08.18 will receive one pair of Honor Sports Bluetooth Headphones. 3,000 headphones available. 18+. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    SIM Offer (12GB for 8GB).

    12GB Advanced plan available for same price as 8GB plan sold 4 May to date. Ends 5 July. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Only on Three can anyone get a Go Binge plan to enjoy Snapchat without using up data. Must have regular data. Excludes ‘Discover’ content. See three.co.uk/Go-Binge/details.

    Samsung range 100GB.

    Offer available 14th June - 9th August. From price advertised with the Samsung Galaxy S8 plan over 24 month term. Advertised savings over 24 month term versus previous plan prices sold between 4th May - 13th June and includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Huawei Mate 10 Pro Gift With Purchase

    Promoter

    1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

    Promotion Period

    2. This Promotion will start on 29.06.18 and will end on the later of 30.08.18 or until the Gift Bundles run out (availability is limited to 1800 units) (the “Promotion Period”).

    Eligibility

    3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

    Offer

    5. Participants who purchase and don’t return a new Huawei Mate 10 Pro (“Eligible Device”) from a Three store within the Promotion Period are entitled to a £60 worth of Love to Shop vouchers and a Huawei Fitness Band to be collected in store with the Eligible Device (each a “Gift” and together a “Gift Bundle”), subject to stock availability (1800 Gift Bundles are available).

    6. Only one Gift Bundle per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

    Other

    7. The Gift Bundle must be collected in-store.

    8. The Promotion is not available with any other offer.

    9. If you return your Eligible Device, you must also return the Gift Bundle.

    10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift Bundle, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

    11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

    12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift Bundle) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

    13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

    14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift Bundle.

    15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

    Huawei Mate 10 Pro Gift With Purchase (Business Account)

    Promoter

    1. The Promoter is Hutchison 3G UK Limited of Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH (“Three”).

    Promotion Period

    2. This Promotion will start on 29.06.18 and will end on the later of 30.08.18 or until the Gifts run out (availability is limited to 399 units) (the “Promotion Period”).

    Eligibility

    3. To be eligible to participate in the Promotion, you must be a resident of the United Kingdom aged 18 or over (“Participant”).

    4. Employees or agents of Three or anyone professionally connected to this Promotion and any group company of Three are not eligible to enter.

    Offer

    5. Participants who purchase and don’t return a new Huawei Mate 10 Pro on a business account by phoning the Three Contact Centre (“Eligible Device”) within the Promotion Period are entitled to Moleskine smart pad, which will be delivered to the address provided by the Participant together with the Eligible Device, subject to stock availability (399 Gifts are available). Further information about Three’s business plans and Contact Centre details are set out at http://www.three.co.uk/business-mobiles and https://www.three.co.uk/support/Contact-Us#purchase

    6. Only one Gift per person. Gifts are non-transferable and there is no cash alternative. Three reserves the right to substitute a Gift for a gift of equal or greater value.

    Other

    7. Delivery of the Gift (where applicable) will be to the UK only postal address provided by the Participant.

    8. The Promotion is not available with any other offer.

    9. If you return your Eligible Device, you must also return the Gift.

    10. Three shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims to a Gift, including, without limitation, to require further verification as to proof of purchase of an Eligible Device, as well as the identity of a Participant.

    11. Any third party terms and conditions relating to each Gift are beyond the control of Three. Each Participant agrees that the cost of and the responsibility for complying with such terms and conditions will be borne solely by them.

    12. Three reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of the Promotion (including, without limitation, to cancel, modify or supersede the Promotion (including altering a Gift or Gift) by changing these terms and conditions and publishing the new terms on Three.co.uk/terms. No correspondence will be entered into by Three.

    13. Information that Participants supply when entering the Promotion will be used only in accordance with Three’s Web Privacy Policy and these terms and conditions. Three’s use of such information will also be subject to Three’s Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See Three.co.uk.

    14. Three cannot and does not accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Promotion, or any Gift connected with the Promotion and it excludes liability, to the fullest extent permitted by law for any loss or damage caused to the recipients of a Gift.

    15. Entry into the Promotion signifies acceptance of these terms and conditions, which are governed by English law.

    Huawei P20 Pro 8GB for 4GB offer

    Offer available 06.07.18 – 17.08.18 to new & upgrading customers who purchase selected 24 month plans with the Huawei P20 Pro. Advertised savings over 24 month term versus previous plan prices sold between 11.05.18-05.07.18. Prices include £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Terms and Conditions for Samsung S7 Trade-In via a Three Retail Store

    1.  The Samsung S7 trade-in promotion (“Promotion”) is run and operated by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three”, “We” or “Us”).

    2.  Dates: The Promotion opens on 6 July 2018 and ends on 8 August 2018 (the “Promotion Period”).

    Promotion Details

    3.  Subject to meeting the conditions of paragraphs 6 - 17 (“Your Device”) new customers and existing Three customers who trade in one of the following devices in a participating Three store:

    i)  Samsung Galaxy S7 G930F (32GB);

    ii)  Samsung Galaxy S7 G930F (64GB);

    iii)  Samsung Galaxy S7 G930FD (64GB);

    iv)  Samsung Galaxy S7 Edge G935F (32GB);

    v) Samsung Galaxy S7 Edge G935F (64GB);

    vi)  Samsung Galaxy S7 Edge G935FD (128GB); or

    vii)  Samsung Galaxy S7 Edge G935FD (32GB) Duos

     

    , (each a “Trade In Device”) will receive a £250 trade-in instant reward in-store gift card (the “Card”).

     

    The Trade In Instant Reward Card
     

    4.  The Card can only be used in participating Three retail stores in the UK.

     

    5.  The value of the Card can be applied to the following:

     

    A)  The up-front cost of a Samsung Galaxy S8, S8 Plus, S9 or S9 Plus (each a “Qualifying Device”) on one of the following tariffs.

    Plan

     

    Samsung Galaxy S8

    Samsung Galaxy S8 Plus

    Samsung Galaxy S9

    Samsung Galaxy S9 Plus

    All plans listed are for a 24-month term and include ‘all you can eat’ minutes.

    All-You-Can-Eat-Data

    £250 up front

    £43 monthly

    £250 up front

    £47 monthly

    £250 up front

    £46 monthly

    £250 up front

    £51 monthly

    100GB

    £250 up front

    £38 monthly

    £250 up front

    £42 monthly

    £250 up front

    £41 monthly

    £250 up front

    £46 monthly

    30GB

    £250 up fro0nt

    £42 monthly

    £250 up front

    £46 monthly

    £250 up front

    £45 monthly

    £250 up front

    £50 monthly

    12GB

    £250 up front

    £38 monthly

    £250 up front

    £42 monthly

    £250 up front

    £41 monthly

    £250 up front

    £46 monthly

    8GB

    £250 up front

    £36 monthly

    £250 up front

    £40 monthly

    £250 up front

    £39 monthly

    £250 up front

    £44 monthly

    4GB

    £250 up front

    £33 monthly

    £250 up front

    £37 monthly

    £250 up front

    £36 monthly

    £250 up front

    £41 monthly

     

    For the avoidance of doubt, using the Card means you will pay no up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.

    OR

    B)  The up-front cost of a Samsung Galaxy S8, S8 Plus, S9 or S9 Plus (each a “Qualifying Device”) on one of the following tariffs for customers who take out an additional plan on a Qualifying Device.

    Plan

     

    Samsung Galaxy S8

    Samsung Galaxy S8 Plus

    Samsung Galaxy S9

    Samsung Galaxy S9 Plus

    All plans are for a 24-month term and include ‘all you can eat’ minutes

    All-You-Can-Eat-Data

    £250 up front

    £40 monthly

    £250 up front

    £44 monthly

    £250 up front

    £43 monthly

    £250 up front

    £48 monthly

    100GB

    £250 up front

    £35 monthly

    £250 up front

    £39 monthly

    £250 up front

    £38 monthly

    £250 up front

    £46 monthly

    30GB

    £250 up front

    £39 monthly

    £250 up front

    £43 monthly

    £250 up front

    £42 monthly

    £250 up front

    £50 monthly

    12GB

    £250 up front

    £35 monthly

    £250 up front

    £39 monthly

    £250 up front

    £38 monthly

    £250 up front

    £46 monthly

    8GB

    £250 up front

    £33 monthly

    £250 up front

    £37 monthly

    £250 up front

    £36 monthly

    £250 up front

    £44 monthly

    4GB

    £250 up front

    £30 monthly

    £250 up front

    £34 monthly

    £250 up front

    £33 monthly

    £250 up front

    £41 monthly

     

    For the avoidance of doubt, using the Card means you will pay no up-front fee for a Qualifying Device, but will pay the monthly recurring charge for 24 months.

    OR

    C)  If you do not decide to apply value of the Card to the up-front cost of any of the tariffs in the tables 5A or 5B above, you may use the £250 in-store credit to pay the up-front cost of any alternative tariffs that apply to a Qualifying Device during the Promotion Period. This value will be deducted from the Card balance and the remaining balance can be used as in-store credit. You may also use the balance to pay an early upgrade fee (if you are an existing Three customer). For the avoidance of doubt, the remainder of the funds may not be used to pay any of the monthly recurring charge.

     

    6.  Any refunds are subject to the contract you take out with Three for a Qualifying Device. If your device is determined to be faulty and you elect not to swap this for a new Qualifying Device you will not be entitled to receive the full £250 back as cash or in-store credit, your Card will be credited with the market value of your Trade-In Device at the value determined on www.three.co.uk/trade-in.

     

    7.  The Cards are not for resale and cannot be exchanged for cash or credit. No responsibility will be accepted if your Card is lost, stolen or damaged.


    Your device

    8.  Your Trade-In Device must be fully functional, include the battery and be in a good condition in order to be eligible for this Promotion. A Trade-In Device will not be eligible for this Promotion if it is materially damaged. For the purposes of this Promotion “materially damaged” shall be determined exclusively by the in-store employee of Three and may include (but is not limited to) the following defects:

     

    a)      An inability to power on or off;

    b)      External or internal liquid damage;

    c)      Aesthetic damage such as a screen crack, large scratch or visible LCD screen burn;

    d)      A screen which does not work or is not in-tact;

    e)      An inability to carry out the functionality reasonably expected of such Trade-In Device; or

    f)       Any other damage which materially affects the appearance or functionality of a Trade-In Device.

        
    Any Trade-In Device must be original and meet the manufacturer’s original specifications.

    9.  You must own all rights, title and interests in any device that you trade-in. We may ask for proof of ownership.

    10.  Ownership of the device will pass to Three when your device is accepted for trade-in in a Three Retail Store. Your device will be purchased for onward recycling by Redeem UK Limited, a company incorporated and registered in Scotland with company number 194216 whose registered office is at Unit 9B, Pyramids Business Park, Easter Inch, Bathgate, West Lothian EH48 2EH (“Redeem”).

    11.  You are responsible for cancelling any air-time or other usage contract linked to any such device. Three and Redeem are not responsible for any costs, charges and/or penalties arising before, or after, receipt of your device, or arising from any other circumstances whatsoever (together “Charges”).

    12.  Please remove SIM cards and SD cards before trading in your device. Any SIM cards or SD cards received by Three or Redeem will be destroyed upon receipt in an appropriate manner, and, consequently cannot be returned. Three and Redeem accept no liability in the event that any device which is received by Three containing a SIM card or SD card is lost in transit.

    13.  Please ensure all personal data is removed from the device before trading in your phone. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data. Three and Redeem will not accept responsibility for the security, protection, confidentiality or use of such data. By trading in your device to Three and Redeem, you agree to release Three and Redeem from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device.

    14.  Where applicable, we recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can generally be found at the back of your phone under the battery or by typing in *#06#.

    15.  If you have a PIN or Password on your device you should remove this before trading-in. Each device should match the make and model stated when registering your order in store.

    16.  Should your order contain a device that Redeem is unable to process (e.g. because of activation lock not being removed) Redeem (or Three on behalf of Redeem) will, where possible, endeavour to notify you of a remedy that might allow Three (on behalf of Redeem) to successfully process your device. If after a period of 48 hours from any such notification Three has received no reply from you, Three reserves the right to take such legal or other collection action it deems necessary to recover the amount paid to you for such device. Any stolen, blocked, counterfeit or fake devices will be held by Redeem and reported to the police and Redeem (or Three on behalf of Redeem) may take any further action they deem necessary in such event to recover the amount paid to you for such device.

    17.  In the event that a Trade-In Device is not considered eligible for this Promotion due to its condition, the Trade-In Device shall be eligible for the normal in-store trade in program which is operated by Redeem and is subject to the terms & conditions set out in https://www.threetradein.co.uk/terms.aspx. You will receive store credit in the amount of the market value of the device determined by the www.threetradein.co.uk website. This valuation is calculated by Redeem and Redeem will have the final decision on matters of valuation.

    18.  The criteria used to value phones is based on numerous factors including changes in market value, functionality, grading and condition. Redeem may change the way in which it values devices from time to time and prices offered by Redeem are subject to change at any time without notice. Such changes are outside of Three’s control and Three accepts no liability for such changes. No two phones are ever the same and grading varies from model to model, depending on the damage and condition. Reductions to the value of the phone may vary depending on whether your phone can be reused, resold or recycled.


    General

    19.  Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused arising out of or connected to this Promotion.

    20.  If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable, in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question will not be affected.

    21.  These Terms and Conditions and any contract entered into between Three and you will be governed by English law.

     

    T&Cs – Huawei P20 & Pro GWP Offer

    Huawei Free Headphones: Offer available to customers who purchase but don't return a Huawei P20 Pro between 18.07.18 - 16.08.18., promoted by Huawei Technologies (UK) Co., Ltd. Advertised price over 24 month term and includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    iPhone 8 (64GB capacity) - Save £390

    Offer available 27.08.18 – 18.08.18 with the iPhone 8 (64GB) on our All-You-Can-Eat data Advanced Plan. Save £390 versus the previous plan price for the iPhone 8 (64GB) on the All-You-Can-Eat data Advanced Plan sold between 06.07.18 – 26.07.18 (was £79 up front, £60 per month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung Tab A Flash Sale.

    40GB for the price of 15GB on our 24 month Mobile Broadband Plan with the Samsung Tab A. Offer ends on 09.08.18. Price includes £5 monthly discount for paying via a recurring method such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Mobile Broadband Flash Sale.

    40GB for the price of 15GB on selected 24 month Mobile Broadband Plans until 09.08.18. Price includes £5 monthly discount for paying via a recurring method such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Samsung Note9 Pre-Order:

    Pre-order and purchase any 24 month plan with the Samsung Galaxy Note 9 between 10/08/2018 and 23/08/2018 to be eligible to receive the device on 24/08/2018, subject to stock availability.

    easyJet Holidays £150 Voucher Promotion

    Three is proud to partner with easyJet Holidays to enable eligible Three customers to receive a £150 easyJet Holidays voucher (a “Voucher”) to be used on an easyJet Holiday advertised on www.easyjet.com/en/holidays.   which costs:

    1. £800 or more in total; OR
    2. Less than £800, but with a minimum stay of three nights for a minimum of two people.

    The terms and conditions for this promotion are set out below together with details on how to use your voucher. For further information see www.three.co.uk/go-roam/easyjetholiday

    1. Promoter: The easyJet Holidays £150 Voucher promotion (the “Promotion”) is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”, “We” or “Us”).

    Holiday Provider:  The easyJet Holidays service is provided by the company HotelOpia S.L.U. t/a easyJet Holidays, with registered office Complex Mirall Balears, Camí de Son Fangos, 100; Torre A, 5na planta, Mallorca, Spain (with licence number BAL-481 M/D) (“easyJet holidays”).

    1. Dates: This Promotion will run from 10 August 2018 at 00:00 GMT subject to paragraph 8 and subject to Voucher availability (the “Promotion Period”).
    2. Eligibility: To enter this Promotion you must be an “Eligible Customer” being:
    3. a) a UK resident;
    4. b) 18 years or over; and
    5. c) a new or existing Three customer who, within the Promotion Period, signs up to, upgrades, or takes out an additional contract for any 24 month Contract Handset Plan with 12GB data or more (a “Qualifying Plan”). This Promotion is applicable to purchases of a Qualifying Plan in Three Stores, online at three.co.uk or via a Three Contact Centre.

    If you are a Mobile Broadband or Pay-As-You-Go customer you are not eligible for this Promotion.

    If you return your device or cancel your Qualifying Plan you will not be eligible for this Promotion.

    1. What you Will Receive

    Provided you are an Eligible Customer, We will send you an electronic Voucher via SMS within 35 days of purchasing a Qualifying Plan.

    1. How to Claim

    Using your Voucher to claim your reward is simple. Once you receive your Voucher visit www.easyjet.com/en/holidays to view available holidays. The Voucher can be applied as a discount to any holiday with a minimum value of £800 or an easyJet holiday with a value of less than £800 but with minimum stay of three nights for a minimum of two people. Once you have selected your holiday call easyJet travel specialists on 02034 990458 and quote your Voucher code (calls cost the same as a local call. Lines are open 10am to 8pm Monday to Friday, and 10am to 5pm Saturday and Sunday. Your Voucher will expire 6 months after receiving your Voucher from Us.  For further details see www.three.co.uk/go-roam/easyjetholiday

    1. Exclusions and Limitations

    The following exclusions and limitations apply to this Promotion:

    • The Voucher is personal to you and is not transferable.
    • You must be one of the passengers travelling on the easyJet holiday
    • The Voucher must be redeemed within 6 months of date of receipt.
    • The Voucher can only redeemed by telephone and not online.
    • Only one Voucher per customer.
    • Only one holiday may be booked per Voucher.
    • You must purchase a holiday on easyjet.com/en/holidays which meets the minimum spend value of £800 or, if the value is less than £800, meets the minimum duration of 3 nights for a minimum of two people.
    • The Voucher cannot be applied to the value of a standalone easyJet flight, or a flight with additional extras, it can only be used to book a package holiday on easyjet.com/en/holidays
    • This Voucher cannot be used in conjunction with any other voucher or promo code offer.
    • Your Voucher cannot be used on any pre-existing bookings made with easyJet Holidays prior to becoming an Eligible Customer.
    • Your Voucher cannot be used to pay a deposit on any easyJet holiday.
    • It is not possible to use the Voucher for bookings less than 2 days from date of travel.

    Any booking of an easyJet holiday is subject to easyJet Holidays’ terms and conditions which can be accessed from www.easyjet.com/en/holidays and are beyond Three’s control. Please ensure that you have read and understood these terms prior to booking. easyJet’s holidays are ATOL protected. Prices of holidays are subject to change – your Voucher will be applied as a discount to the advertised price at the time you complete your booking (prices cannot be held in the event you are unable to complete your booking). Such price changes are at the discretion of easyJet  Holidays and are outside of Three’s control.

    1. Your Data

    Three respects your personal information and has designed this Promotion to keep your information secure.

    Three will use your data in line with our privacy policy – which can be found at contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.  In particular for this Promotion, Three and easyJet Holidays will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious activity.

    Upon making a Qualifying Purchase, you will be providing Three with personal details. Three is the data controller of this personal information. Three reserves the right to transfer information to easyJet Holidays who will process this information on Three’s behalf solely to check your eligibility. Information processed by easyJet Holidays will be done in accordance with their privacy policy which can be found at https://www.easyjet.com/en/policy/privacy-promise  

     

    General

    1. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. If the promotion is withdrawn any redemption due or issued in accordance with these terms prior to the withdrawal of the offer will be honoured. No cash alternatives are available.
    2. EasyJet Holidays is solely responsible for providing you with the EasyJet Holidays services. Any bookings made are subject to easyJet Holidays standard terms and conditions. Any issues or complaints relating to the easyJet Holiday service should be directed to easyJet Holidays at 02034 990458 or www.easyJet.com/en/help/contact. Any issues relating to your Voucher or these terms and conditions should be directed to Three’s customer service team at 333, or 0333 338 1003.
    3. All third party terms and conditions relating to this Promotion and easyJet’s holiday service are beyond Three’s control and may be subject to change. Three cannot accept responsibility and will not be liable for any third party terms (including any failure to abide by such terms or any modifications to such terms) applicable to this Promotion.
    4. Three cannot accept responsibility for entries or Vouchers lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any Eligible Customer in relation to this Promotion, the use of the Voucher or the use of any holidays booked using the Voucher. EasyJet Holidays are responsible for fulfilling the redemption of the Voucher as well as providing the EasyJet holiday service.
    5. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.
    6. For further information see our Frequently Asked Questions at www.three.co.uk/go-roam/easyjetholiday.

     

    30GB for the price of 12GB:

    Available on our 30GB plans with selected Samsung Galaxy handsets from 10/08/2018. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Ask in-store for details.

    iPhone 8 Save £390. From 10th August:

    Offer available 27.07.18 – 18.08.18 with the iPhone 8 (64GB) on our All-You-Can-Eat data Advanced Plan. Save £390 versus the previous plan price for the iPhone 8 (64GB) on the All-You-Can-Eat data Advanced Plan sold between 06.07.18 – 26.07.18 (was £79 up front, £60 per month). Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. Upgrade to Hands Free with easyJet on selected plans. See three.co.uk/go-roam/easyjet .

    Mobile Broadband 20GB for 10GB:

    20GB for the price of 10GB on our 24 month Mobile Broadband Plan with selected devices and SIM Only plans.. Price includes £5 monthly discount for paying by a recurring method, such as Direct Debit. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year.

    Snowbombing competition 2016

    1.       The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").

     

    2.       The Prize Draw closes on 13 March 2016 at 23.59.

     

    3.       Entrants must be UK residents and be 18 years old or over. Winners may be required to submit valid identification before receiving prizes.

     

    4.       This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.  Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn.

     

    5.       To qualify for entry, entrants must submit their name and Three mobile number, as instructed (“Qualifying Entries”).  Only one entry is permitted per person.

     

    6.       The prize comprises of: economy flights for two from Heathrow to Munich on 06 April 2016, and returning on 09 April 2016; three nights for two at the accommodation in Mayrhofen resort; two tickets to the Snowbombing festival; and £500 worth of spending money (delivered in Euro’s). Travel arrangements will be made by Three’s chosen travel partner. The prize does not include any additional expenses. 

     

    7.       There will be two winners. The winners will be selected at random from the Qualifying Entries under independent supervision on 14 March 2016 and will be notified by 15 March 2016. Entrants may only win one prize.

     

    8.       The prizes are not transferable.  No cash alternative will be offered.  The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service.  The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners.  All third party terms and conditions relating to the prizes are beyond our control.  We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prizes). No communications will be entered into by us regarding this.

     

    9.       This Prize Draw is free to enter and no purchase is necessary.  

     

    10.    The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

     

    11.    Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services.  See www.three.co.uk.

     

    12.    We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

     

    13.    Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

     

    Samsung wallpaper competition 2016.

    1. These terms and conditions are the rules which apply to this competition. By submitting their entry, entrants will be deemed to have agreed to be bound by the following terms and conditions.
    2. This competition is run by Hutchison 3G UK Limited, operating as Three, Star House, 20 Grenfell Road, Maidenhead, SL6 1EH.
    3. To enter the competition entrants must design a wallpaper for the Samsung Galaxy S7 or Samsung Galaxy S7 edge and email their design as a .jpg or .png file tothreecompetition@atom42.co.uk with the subject line ‘Samsung Wallpaper Competition’ before 9am on Friday 1 April 2016.
    4. Entrants must be aged 18 or over.
    5. The artwork must have been created by the entrant, and must not infringe any intellectual property rights of any third party (including copyright or trade mark infringement).
    6. Each entrant can enter an unlimited number of images. However, only one entry can be shortlisted from any individual entrant.
    7. This promotion is open to residents of the UK, except for Three employees, their families or anyone else associated with this competition.
    8. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.
    9. All entrants give permission for the use of their artwork for marketing purposes.
    10. Winners agree to participate in publicity as Three may require.
    11. Submitted images may feature in Three publications, on websites, or other promotional material as well as on the company's social media assets.
    12. The prize on offer is either a Samsung Galaxy S7 or Samsung Galaxy S7 edge (depending on whether the winning design is for a S7 or an S7 edge), and a Three Sim card loaded with £10 of credit.
    13. The prize is only as stipulated and cannot be transferred and/or exchanged for cash.
    14. The prize will be awarded to the shortlisted design which receives the most likes on Three’s Facebook page. Confirmation of the prize will be made by email to the winner by Monday 11 April 2016.
    15. Reasonable efforts will be made to contact the winner. If the winner cannot be contacted, or is unable to comply with these terms and conditions, Three reserves the right to offer the prize to another eligible entrant. Failure to respond and/or provide an address, or failure to meet the eligibility requirements may result in forfeiture of the prize.
    16. Three reserves the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on the competition page.
    17. Three reserves the right to end this promotion at any time, and without notice.

    #styleyourdial competition 2016

    1. These terms and conditions are the rules which apply to this competition. By submitting an entry, entrants will be deemed to have agreed to be bound by the following terms and conditions.
    2. This competition is run by Hutchison 3G UK Limited, operating as Three, Star House, 20 Grenfell Road, Maidenhead, SL6 1EH (“Three”).
    3. Start date: 09.01 on Friday 13 May 2016.
    4. Closing date: 11:59 on Monday 13 June 2016.
    5. Announcement date: Tuesday 21 June 2016.
    6. To enter the competition entrants must tweet Three (using the Twitter handle @ThreeUK) a photograph of themselves wearing their favourite outfit together with the hashtag #styleyourdial before the closing date. Failure to include #styleyourdial or @ThreeUK in the tweet will result in failure to enter the competition.
    7. Photographs entered into the competition must be owned by the entrant and must not a) include images of other people who have not given their permission to the entrant to feature in their entry; or b) infringe any intellectual property rights of any third party (including copyright); or c) contain nudity, or language or imagery that could be construed as harmful or offensive.
    8. Three may, at its sole and absolute discretion, disqualify entries which do not comply with these terms and conditions, or are contrary to the spirit or intention of the competition.
    9. Each entrant can enter an unlimited number of unique images. However, only one entry may be shortlisted from any individual entrant.
    10. This promotion is open to residents of the UK, except for Three employees, their families or anyone else associated with this competition.
    11. Entrants must be aged 18 or over.
    12. The prize on offer is one dial device in black/white and size M/L (at the winner’s election - subject to availability). No SIM or service plan is included. The prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value.
    13. The prize may be subject to additional terms and conditions. The winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by the relevant winner. All third party terms and conditions and subscription services relating to prize are beyond Three’s control.
    14. The winner of the competition will be announced on Three’s Twitter page on the announcement date. The decision of Three is final and no correspondence or discussion will be entered into.
    15. Three will contact the winner personally via Twitter as soon as practicable after the announcement date using the Twitter handle used by the winner for his/her entry. Reasonable efforts will be made to contact the winner. If the winner cannot be contacted, or is unable to comply with these terms and conditions, Three reserves the right to offer the prize to another eligible entrant (starting with the first runner up). Failure to respond and/or provide an address, or failure to meet the eligibility requirements may result in forfeiture of the prize.
    16. No responsibility can be accepted for entries that are lost or delayed in transmission, or which are not received for any reason.
    17. By entering into this competition, all entrants give Three (and its affiliates and agents) permission to make their entries available on its website and any other media, and in connection with any publicity. Each entrant agrees to grant Three a non-exclusive, worldwide, irrevocable licence to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence their competition entry for this purpose and waives all moral rights.
    18. Three reserves the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on the competition page.
    19. Three reserves the right to end this promotion at any time, and without notice.

    Feel at Home Prize Draw T&C’s

    PRIZE DRAW TERMS & CONDITIONS:

     
    1.       The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").
     
    2.       The Prize Draw closes at 23.59 on 1 September 2016.
     
    3.       Entrants must be UK residents and be 18 years old or over. Winners may be required to submit valid identification before receiving prizes.
     
    4.       This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn.
     
    5.       To qualify for entry, entrants must submit their Three mobile number, as instructed (“Qualifying Entries”). Only one entry is permitted per person.
     
    6.       The 3 prizes each comprising of: Holiday vouchers which may be redeemed up to the value of £2000
     
    7.       There will be one winner per prize. The winner will be selected at random from the Qualifying Entries under independent supervision on 1 September 2016 and will be notified by 3 September 2016. Entrants may only win one prize. If we are unable to reach you after multiple attempts, the prize will be redrawn.
     
    8.       The prizes are not transferable. No cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service.  The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. All third party terms and conditions relating to the prizes are beyond our control. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prizes). No communications will be entered into by us regarding this.
     
    9.       This Prize Draw is free to enter and no purchase is necessary.  
     
    10.    The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    11.    Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    12.    We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    13.    Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.
     

    iPhone 12 month free Prize Draw Terms and Conditions 2016

     

    1.            Promotor: The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").
     
    2.            Closing date: The Prize Draw closes at 23:59 on 7 November 2016.
     
    3.            Eligibility: To be eligible to enter the Prize Draw entrants must be a UK resident and be 18 years old or over (“Eligible Entrants”). Winners may be required to submit valid identification before receiving the Prize. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.
     
    4.            How to enter: To enter the Prize Draw, Eligible Entrants must:
    a.       purchase a new contract for a 24 month service plan with a brand new Autumn 2016 released iPhone device; and
    b.      on the same calendar day as their new iPhone device is delivered or the next calendar day post-delivery (provided this falls before the closing date), insert their SIM into their new iPhone device and connect and activate it to the Three network by turning it on.
    Only one entry is permitted per Eligible Entrant.
     
    5.            Prize: Three (3) lucky winners will have 12 months of their monthly recurring charge for the specific plan purchased paid for by Three, which shall be applied to 12 monthly bills starting with the month following the date of notification to the winners. The same amount will continue to be paid by Three even if the winner changes plan within the relevant 12 month period, however the winning customer must pay any increase in the monthly recurring charge following the plan change. For the avoidance of doubt, these winners must still pay all upfront costs, all out-of-bundle costs (i.e. calls, texts, and data out of allowance), and contractual costs and charges other than the monthly recurring charge throughout the term of their contract. The monthly recurring charge will become payable by each winner after the relevant 12 month period.
     
    6.            Draw: The three winners will be selected at random from the entries made by Eligible Entrants under independent supervision on 1 December 2016 and we will notify them as soon as possible afterwards provided they have paid their first bill in full.
     
    7.            Contacting winners: Reasonable efforts will be made to contact the winners of each of the three (3) prizes.  If a winner of a prize cannot be successfully contacted, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant prize to another Eligible Entrant at random.  Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize.
     
    8.            Other: The prizes are not transferable. No cash alternatives will be offered.  The prizes are subject to additional terms and conditions, including but not limited to Three’s Terms for Service.  Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them.  In each case, we reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No communications will be entered into by us regarding this.
     
    9.            We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.
     
    10.        The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image provided being used in any and all Three media. 
     
    11.        Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a prize.
     
    12.        Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    REFER A FRIEND LEADERBOARD COMPETITION & PRIZE DRAW TERMS & CONDITIONS

    1. The Refer a Friend leaderboard competition and prize draw (“Prize Promotion”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”).

    2. The Prize Promotion will start on 19 January 2017 and closes at midnight on 19 February 2017 (the “Promotional Period”).

    3. To be eligible for entry you must be a resident in the UK and be 18 years old or over. Winners may be required to submit valid identification before receiving the prizes.

    4. If you are an employee of Three or Buyapowa you may enter this Prize Promotion only in a personal capacity. Any entries that we (Three) reasonable believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Competition and any prize if awarded must be returned immediately.

    5. To automatically qualify for entry, you must (if you haven’t already) sign up to Three’s Refer a Friend promotion at www.three.co.uk/refer-a-friend and, having shared your unique sharing link, successfully refer at least one friend, family member or other member of the public (“Friend”) (“Qualifying Entries”).

    6. Each success referral made will be added against your name on the leaderboard. To be classed as a successful referral, your Friend must have used your unique sharing link to access the Three Store and have successfully entered into a Qualifying Purchase of either a new 24-month package that includes a phone or other device, or a new 12-month SIM Only plan contract (“Successful Referral”) during the Promotion Period. If their order is subsequently cancelled, we are unable to complete the order or the order does not meet the criteria set out in our Refer a Friend terms and conditions (http://www.three.co.uk/terms-conditions/refer-a-friend) it will not count towards your leaderboard total.

    Leaderboard Competition

    7. There are prizes available for the three individuals who successfully refer the most Friends. If, at the close of the Promotional Period (Midnight on 19 February 2017), you are in First, Second or Third place on our leaderboard, the prizes are as follows:

    a. First Prize of one iPhone 7 256 GB;

    b. Second Prize of one iPhone 7 128 GB;

    c. Third Prize of one iPhone 7 32 GB.

    8. There will be one winner for each prize. In the event that one or more individuals Successfully Refer the same number of Friends, your place will be determined by time with the first to reach that number within the Promotion Period, ranked higher. For example, if at the end of the Promotion Period, there are three people who have each successfully referred 15 Friends, whoever first reached the 15 referrals, would be placed first; whoever reached 15 referrals second, will be placed second, and so on.

    Prize Draw

    9. All Qualifying Entries (minus the three winners of the leaderboard) at the close of the Promotion Period will be automatically entered a Prize Draw to win an iPhone SE 16GB, with one winner selected at random from the remaining Qualifying Entries under independent supervision.

    10. A draw will be held on Tues 21st February 2017.

    11. The winners of the Leaderboard Competition and the Prize Draw will be notified by Tues 24th February. Each will be required to reply by Weds 8th March 2017 with details of the UK address to which their Prize will be despatched to.

    12. Only one entry is permitted per person.

    13. The prizes are not transferable and no cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the prizes). No communications will be entered into by us regarding this.

    14. All third party terms and conditions relating to the prizes are beyond our control.

    15. This Prize Promotion is free to enter and no purchase is necessary by you.

    16. Entrants agree that we may contact them from time to time with details of offers, prize draws and other marketing information and entrants may notify us if they do not wish to receive such information at any time you can opt out online by clicking on the Unsubscribe button in any of the Refer a Friend emails you receive.

    17. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

    18. Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk,) and these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.

    19. We cannot accept responsibility for entries lost or delayed in transmission whether by post or otherwise. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Promotion or prize draw or any prize connected with the Prize Promotion excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

    20. Entry into the Prize Promotion signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the Prize Promotion terms at any time. These terms will be governed by English law.

    January Blues Prize Draw

     
    1.  The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").
     
    2. The Prize Draw closes at 23.59 on 24 February 2017.
     
    3. Entrants must be UK residents and be 18 years old or over. Winners may be required to submit valid identification before receiving prizes.
     
    4. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn.
     
    5. To qualify for entry, eligible entrants must submit their name and Three mobile number, as instructed in the SMS received (“Qualifying Entries”). Only one entry is permitted per person.
     
    6. There are 6 prize categories, in which individual devices will be allocated to winners at random. These are: 5 Fitbits up to the value of £60 each, 10 pairs of wireless headphones up to the value of £20 each, 1 bundle of holiday vouchers to the value of £2000, 5 Kindles up to the value of £60 each, 10 pairs of Smartphone gloves up to the value of £10 each, 100 Costa Cards to the value of £5 each.
     
    7. There will be one winner per prize. The winners will be selected at random from the Qualifying Entries and allocated a prize at random under independent supervision on 1 March 2017 and will be notified by 3 March 2017. Entrants may only win one prize. If we are unable to reach you after multiple attempts, the prize will be redrawn and re-allocated to another eligible entrant.
     
    8.  The prizes are not transferable. No cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service.  The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. All third party terms and conditions relating to the prizes are beyond our control. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prizes) by changing these terms and conditions. No communications will be entered into by us regarding this.
     
    9. This Prize Draw is free to enter and no purchase is necessary.  
     
    10. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    11. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    12. We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    13. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    The Good Egg Prize Draw 2017

     

    1. The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").

     

    1. The Prize Draw opens at 00:01 on 10th April 2017 and closes at 11:59 on 19th April 2017 (the “Promotion Period”).

     

    1. Entrants must be UK residents, a Three customer, with a valid Three mobile number. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. 

     

    1. We reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn. 

     

    1. To qualify for entry, eligible entrants must: (i) access the Prize Draw webpage during the Promotion Period as directed in an email/SMS invitation; (ii) submit their Three mobile number where indicated; and (iii) lightly rub the computerised image of the golden egg on their device to reveal whether they have won (each a “Qualifying Entry”). Only one entry is permitted per person and multiple entries will be discounted from the Prize Draw and may result in disqualification of that person’s original entry.

     

    1. We have a total of 1000 Hotel Chocolat “Eggs & Soldiers” to giveaway over the Promotion Period, which consist of a Vanilla Egglet and a Praline Soldier (each a “Prize”). A maximum of 250 Prizes will be made available and may be won each day during the Promotion Period.

     

    1. Following a Qualifying Entry, the winners will be notified immediately on screen whether they have won a Prize.  Prizes are allocated at random by a computerised system.  If you win, we will be notified automatically – there is no requirement to claim your Prize.  We will send to each winner their Prize by first class post on or around 21st April 2017 to the address registered with their Three account. It is the responsibility of each winner to check that his/her address is correctly recorded on his/her account – access the Three App or your My3 account online to check and amend your address.

     

    1. The Prizes are not transferable. No cash alternative will be offered. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prizes) by changing these terms and conditions. No communications will be entered into by us regarding this.

     

    1. Winners are responsible for checking the ingredients within the Prize prior to consumption. If you have a food allergy which is caused by milk, do not consume the Prize. We are not responsible for the production of the Prizes, which are beyond our control and may be subject to additional terms and conditions. The winners agree that the cost of and responsibility for complying with such additional terms and conditions will be borne solely by the winners.

     

    1. This Prize Draw is free to enter and no purchase is necessary.

     

    1. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk/terms.

     

    1. We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

     

    1. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

     

    THREE APP COMPETITION TERMS AND CONDITIONS

    1.  Promotor: The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three. Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").

    2.  Start Date: 17 May 2017 at 00:01.

    3.  End Date: 15 June 2017 at 23:59.

    4.  Eligibility: Entrants must be a resident in the UK, a current Three customer with an iOS or Android device, who has not downloaded the Three App prior to entry, and who has paid his/her bills in full and on time. The prize draw is not open to employees of Three or anyone professionally connected with this Prize Draw. Three reserves the right to disqualify any entries it deems, at its sole discretion, to contravene the spirit of the Prize Draw.

    5.  How to enter: Download for the first time from the App Store or Google Play the Three App before the End Date to be automatically entered into the Prize Draw.

    6.  Prize: 5 eligible entrants will receive £100, to be applied as a credit to his/her next bill following the draw.

    7.  Draw: The 5 winners will be selected at random from the eligible entries under independent supervision on 16 June 2017 and we will notify them by SMS as soon as possible afterwards, provided they have paid their bills in full and on time.

    8.  Contacting winners: Reasonable efforts will be made to contact each of the 5 winners. If a winner cannot be successfully contacted, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the relevant prize to another eligible entrant at random. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize.

    9.  Other:

    a. One entry per person.

     

    b. The prizes are not transferable. No cash alternatives will be offered.

     

    c. The prizes are subject to Three’s terms and conditions of service, which can be found at Three.co.uk/terms. Each winner agrees that he/she shall comply with such additional terms and conditions.

     

    d. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, Three reserves the right at any time to cancel, modify, or supersede the Prize Draw. No communications will be entered into by us regarding this.

     

    e. Three cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

     

    f. The winners may be requested to participate in Three’s related publicity.

     

    g. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a prize.

     

    h. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    PAYG iPad Prize Draw 2017

    1.  Promotor: The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH ("Three" or "we").

    2.  Eligibility: To be eligible to enter the Prize Draw entrants must be a UK resident and be 18 years old or over (“Eligible Entrants”). Winners may be required to submit valid identification before receiving the Prize. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.

    3.  How to enter: To enter the Prize Draw, Eligible Entrants must top-up £10 or more credit on their Pay As You Go Three account within 30 days of receiving a Prize Draw SMS to be automatically entered into the Prize Draw for one of the three prizes on offer.

    4.  Prizes: There are three (3) iPads available to be won, which will be the subject of three (3) separate draws (see below). You can only win one prize.

    5.  Draw: There will be three (3) draws over the following periods:

    a. 3 May 2017 – 2 June 2017 (“Draw 1”);

    b. Draw period 2: 3 June 2017 – 2 July 2017 (“Draw 2”);

    c. Draw period 3: 3 July 2017 – 2 August 2017 (“Draw 3”).

    When you top-up within the 30 day period following receipt of a Prize Draw SMS will determine which of the above three (3) draws you are entered into e.g. if you receive an SMS on 4 May 2017 and top-up £10 or more: (a) on 5 May 2017, you will be entered into Draw 1; or (b) on 3 June 2017, you will be entered into Draw 2; or (c) on 9 June 2017, you will not be entered into any draw as you will not have topped-up within 30 days of receipt of the Prize Draw SMS. Only one entry is permitted per Eligible Entrant - for each of Draw 1, 2 and 3. Each of the three (3) draws will be selected at random by Three under independent supervision from the list of Eligible Entrants for that draw.

    6.  Contacting winners: Reasonable efforts will be made to contact each of the winners of the Prizes shortly after the relevant draw. If a winner of a Prize cannot be successfully contacted, does not claim the Prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right at its election to offer the relevant Prize to another Eligible Entrant chosen at random. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize.

    7.  Other: The Prizes are not transferable. No cash alternatives will be offered. The pPizes are subject to additional terms and conditions, including but not limited to Three’s Terms for Service. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them. In each case, we reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No communications will be entered into by us regarding this.

    8.  We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

    9.  The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image being used in any and all Three media.

    10.  Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a prize.

    11.  Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    REFER A FRIEND LEADERBOARD COMPETITION & PRIZE DRAW TERMS & CONDITIONS

     

    1. The Refer a Friend leaderboard competition and prize draw (“Prize Promotion”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”).
     
    2. The Prize Promotion will start on 15 May 2017 and closes at 9am on 19 June 2017 (the “Promotional Period”).
     
    3. To be eligible for entry you must be a resident in the UK and be 18 years old or over. Winners may be required to submit valid identification before receiving the prizes.
     
    4. If you are an employee of Three or Buyapowa you may enter this Prize Promotion only in a personal capacity. Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Competition and any prize if awarded must be returned immediately.
     
    5. To automatically qualify for entry, you must (if you haven’t already) sign up to Three’s Refer a Friend promotion at www.three.co.uk/refer-a-friend and, having shared your unique sharing link, successfully refer at least one friend, family member or other member of the public (“Friend”) (“Qualifying Entries”).
     
    6. Each success referral made will be added against your name on the leaderboard. To be classed as a successful referral, your Friend must have used your unique sharing link to access the Three Store and have successfully entered into a Qualifying Purchase of either a new 24-month package that includes a phone or other device, or a new 12-month SIM Only plan contract (“Successful Referral”). If their order is subsequently cancelled, we are unable to complete the order or the order does not meet the criteria set out in our Refer a Friend terms and conditions (http://www.three.co.uk/terms-conditions/refer-a-friend) it will not count towards your leaderboard total.
     
    Leaderboard Competition
     
    7. There are prizes available for the three individuals who successfully refer the most Friends. If, at the close of the Promotional Period (9am on 19 June 2017), you are in First, Second or Third place on our leaderboard, the prizes are as follows:
     
    a.     First Prize of one Samsung S8 Plus 64GB;
    b.     Second Prize of one Samsung S8 64GB;
    c.     Third Prize of one Samsung Galaxy S7 Edge 32GB.
     
    8. There will be one winner for each prize. In the event that one or more individuals successfully Refer the same number of Friends, your place will be determined by time with the first to reach that number within the Promotion Period, ranked higher. For example, if at the end of the Promotion Period, there are three people who have each successfully referred 15 Friends, whoever first reached the 15 referrals, would be placed first; whoever reached 15 referrals second, will be placed second, and so on.
     
    Prize Draw
     
    9. All Qualifying Entries (minus the three winners of the leaderboard) at the close of the Promotion Period will be automatically entered into a Prize Draw to win a Samsung Galaxy S7 32GB, with one winner selected at random from the remaining Qualifying Entries under independent supervision.
     
    10. A draw will be held 20 June 2017.
     
    11. The winners of the Leaderboard Competition and the Prize Draw will be notified via email on 21 June 2017. Each will be required to reply by 28 June 2017 with details of the UK address to which their Prize will be despatched to.
     
    12. Only one entry is permitted per person.
     
    13. The prizes are not transferable and no cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the prizes). No communications will be entered into by us regarding this.
     
    14. All third party terms and conditions relating to the prizes are beyond our control.
     
    15. This Prize Promotion is free to enter and no purchase is necessary by you.  
     
    16. Entrants agree that we may contact them from time to time with details of offers, prize draws and other marketing information and entrants may notify us if they do not wish to receive such information at any time you can opt out online by clicking on the Unsubscribe button in any of the Refer a Friend emails you receive.
     
    17. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    18. Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    19. We cannot accept responsibility for entries lost or delayed in transmission whether by post or otherwise. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Promotion or prize draw or any prize connected with the Prize Promotion excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    20. Entry into the Prize Promotion signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the Prize Promotion terms at any time. These terms will be governed by English law. 

    Covent Garden Store Prize Draw 2017

     

    1. The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").

     

    1. The Prize Draw closes at 5pm on 30 April 2017.

     

    1. Entrants must be UK residents and be 18 years old or over. Winners may be required to submit valid identification before receiving prizes.

     

    1. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn.

     

    1. To qualify for entry, eligible entrants must submit their name and Three mobile number, as instructed in the SMS or E-Mail received (“Qualifying Entries”). Only one entry is permitted per person.

     

    1. There are 2 prizes, in which individual devices will be allocated to winners at random. These are: 1 Samsung S8 and iPhone 7.

     

    1. There will be one winner per prize. The winners will be selected at random from the Qualifying Entries and allocated a prize at random under independent supervision on 31 May and will be notified by 7 June 2017. Entrants may only win one prize. If we are unable to reach you after multiple attempts, the prize will be redrawn and re-allocated to another eligible entrant.

     

    1. The prizes are not transferable. No cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. All third party terms and conditions relating to the prizes are beyond our control. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prizes) by changing these terms and conditions. No communications will be entered into by us regarding this.

     

    1. This Prize Draw is free to enter and no purchase is necessary.

     

    1. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

     

    1. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.

     

    1. We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

     

    1. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    Go Roam Prize Draw May 2017

    Terms and Conditions:

     
    1.     This Go Roam Prize Draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or “We”).
     
    2.     The Prize Draw will be held at the following Three stores: Manchester Trafford Centre, Sheffield Meadowhall Centre, Bluewater Shopping Centre, St. David’s Shopping Centre, Stratford Westfield Shopping Centre, Edinburgh – Princes Street, Liverpool – Church Street, Nottingham – Long Row, Exeter – High Street and Lewisham – High Street (“Participating Three retail stores”).
     
    3.     The Prize Draw will run from Saturday 27th May 2017 to Sunday 28th May 2017 during normal store opening hours (the “Prize Draw Period”).
     
    4.     Entrants must be UK residents and be 16 years old or over. Winners may be required to submit valid identification before receiving prizes.
     
    5.     This Prize Draw is free to enter and no purchase is necessary. 
     
    6.     This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Prize Draw and any prize if awarded must be returned immediately.
     
    7.     To enter the Prize Draw, entrants must visit the “Participating Three retail stores” during the Prize Draw period (27th – 28th May) and successfully complete the match the flag game, as instructed, having completed an entry form (“Qualifying Entries”). A winner will be picked at random from the Qualifying Entries from all Participating Three retail stores and will win a prize, subject to the exceptions set out in clauses 7 and 9.
     
    8.     Only one entry per person. Only one prize will be awarded.
     
    9.     Prize: 1 x Samsung Galaxy S8.
     
    10.   The winner will be picked and notified within 7 days after the promotion has finished.
     
    11.   The winner will be contacted by phone or email within 7 days after the participating store prize draw has finished at which point the winners will be required to confirm their postal address for delivery of the prize. The prize will be despatched during the same week to the addresses provided by the winner. If we are unable to confirm your address within 7 days or you do not comply with these terms and conditions, we reserve the right to award the prize to another winner selected at random.
     
    12.   The prize is not transferable and no cash alternative will be offered. The prize is the standalone device only. The prize may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winner agrees that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winner. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prize) by changing these terms and conditions. No communications will be entered into by us regarding this.
     
    13.   All third party terms and conditions relating to the prize are beyond our control.
     
    14.   The winner may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    15.   By accepting the prize, the winner agrees to :
    a.     participate in Three’s marketing and promotional activities related to this Prize Draw, which may include the publication of your name and general location (i.e. town of residence) as a winner; 
    b.     take part in media interviews including but not limited to magazine, television, radio and social media interviews if requested by Three;
    c.     be photographed or filmed by Three, or a third party chosen by Three, for the purposes of promoting the Prize Draw and Three’s products.
     
    16.   Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    17.   Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or any prize connected with the Prize Draw excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    18.   Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend the Prize Draw terms at any time. These terms are governed by English law.
     

    Go Roam VR competition 2017

    1.       The competition is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "We").

    2.       The competition will take place at Westfield London, Ariel Way, Shepherd’s Bush, London W12 7GF and Bullring Shopping Centre, Bullring, Birmingham, B5 4BU on 17th June at 10:00 and closes on 24th June 2017 at 18:00.
    3.       Entrants must be UK residents and be 18 years old or over. Winners may be required to submit valid identification before receiving prizes.
    4.       This competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the competition. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the competition and any prize awarded will be withdrawn.
    5.       To enter the competition, entrants must watch the Three’s virtual reality ‘Go Roam’ content, recall the number of ‘Easter eggs’ see during the VR content, and submit to the Three representative a completed entry form with their name, email address, contact number together with the number of ‘Easter eggs’ believed to have been seen. Only one entry per person is permitted.
    6.       There are 2 prizes available to be won which each consist of: 1 x Samsung S8 and 1 x Gear VR
    7.       There will be two winners. Entrants may only win one prize. The winners will be selected at random under independent supervision on 26 June 2017 from the entries that correctly identified the number of eggs shown within the “Go Roam” game experience. Reasonable efforts will be made to contact each of the winners of the prizes before 30 June 2017 by text and/or telephone call(s). If a winner of a prize cannot be successfully contact, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right at its election to offer the relevant prize to another eligible entrant chosen at random.
    8.       The prizes are not transferable. No cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. All third party terms and conditions relating to the prizes are beyond our control. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the competition (including altering the prizes). No communications will be entered into by us regarding this.
    9.       This competition is free to enter and no purchase is necessary. 
    10.    The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
    11.    Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
    12.    We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the competition or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
    13.    Entry into the competition signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    August Bank Holiday Prize Draw 2017

    1. This August Bank Holiday Prize Draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or “We”).

    2. The Prize Draw will be held at the following Three stores: Bournemouth Castlepoint, Ashton Under Lyne, East Kilbride, Redcar, Cramlington, Taunton, Torquay, Middlesbrough, Bridlington, Shrewsbury, Brixton, Ilford, Oxford Street East, Islington, Lewisham, Harrow, Southampton, Lakeside, Brent Cross, Leeds Trinity Shopping Centre, Sheffield Meadowhall, Blackpool, Cambridge Grand Arcade, Sheffield Fargate, Merry Hill, Bromley, Crawley, Exeter, Derby, Glasgow Sauchielhall Street (“ Participating Three retail stores”).

    3. The Prize Draw will run from Friday 25th August 2017 to Monday 28th August 2017 during normal store opening hours (the “ Prize Draw Period”).

    4. Entrants must be UK residents and be 16 years old or over. Winners may be required to submit valid identification before receiving prizes.

    5. This Prize Draw is free to enter and no purchase is necessary.

    6. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Prize Draw and any prize if awarded must be returned immediately.

    7. To enter the Prize Draw, entrants must visit one of the Participating Three retail stores during the Prize Draw Period (25th – 28th August 2017) and successfully complete the entry form (“ Qualifying Entries”). Winner(s) will be picked at random from all the Qualifying Entries from all Participating Three retail stores and will win a prize.

    8. Only one entry per person. Only one prize will be awarded.

    9. Prize: 3 x Samsung Galaxy Note 8 together with a Samsung Galaxy Dex station.

    10. The 3 x winners will be picked and notified (by phone and/or email) within 14 days after the end of the Promotion Period.

    11. Each of the 3 x winners will be required to confirm via email their UK postal address for delivery of the prize. The prize will be despatched 7 days after the launch of the device (launch scheduled for 15th September 2017) to the addresses provided by the winner(s). If we are unable to make contact with winners or they fail to confirm their address within a reasonable time or you do not comply with these terms and conditions, we reserve the right to award the prize to another winner selected at random.

    12. The prize is not transferable and no cash alternative will be offered. The prize is the standalone device and Dex station only. The prize may be subject to additional terms and conditions. The winner(s) agrees that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winner(s). We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prize) by changing these terms and conditions. No communications will be entered into by us regarding this.

    13. All third-party terms and conditions relating to the prize are beyond our control.

    14. The winners may be requested to participate in related publicity (set out below), including his/her name and general location being used in any and all Three media.

    15. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.

    16. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or any prize connected with the Prize Draw excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

    17. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend the Prize Draw terms at any time. These terms are governed by English law.

    Intu Student nights competition 2017

    1.     This Intu Student Nights Competition (“Competition”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or “We”).

     

    2.     The Competition will be held at the following Three stores: Intu Derby, Intu Merry Hill, Manchester Arndale, Intu Metro Centre, Intu Uxbridge, Intu Potteries, Intu Manchester Trafford Centre, Intu Eldon Square, Intu Chapelfield, Intu Victoria Centre, Intu Lakeside, Intu Braehead (“Participating Three retail stores”).

     

    3.     The Competition will run on the nights of each Student event between Tuesday 19th September 2017 and Wednesday 11th October 2017 (the “Competition Period”).

     

    4.     Entrants must be students studying in the UK and be 18 years old or over. Winners will be required to submit a valid form of student identification before receiving the Prize.

     

    5.     This Competition is free to enter and no purchase is necessary. 

     

    6.     This Competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Competition.  Three reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Competition and any Prize if awarded must be returned immediately.

     

    7.     To enter the Competition, entrants must visit one of the Participating Three / Intu stores during the Competition Period (19th September 2017 to 11th October 2017 and successfully complete the Cyclone game and entry card (“Qualifying Entries”). Winner(s) of the Cyclone game will be the entrant who achieves the highest score of the Cyclone game on the relevant night and will be notified as below.

     

    8.     Only one entry per person. Only one Prize will be awarded per night.

     

    9.     Prize: 12 x Samsung Kits (“Prize”) including:  

     

    -       1 x Samsung Galaxy S8

    -       1 x Samsung Gear VR Headset

    -       1 x Samsung Gear 360 (2017) Camera

    -       1 x Samsung DeX Station

     

    10.   The 12 x winners will be notified (by phone and/or email) within 14 days after the end of the Competition Period.

     

    11.   Each of the 12 x winners will be required to confirm via email their UK postal address for delivery of the Prize. The Prize will be despatched to the address(es) provided by the winner(s).  If we are unable to make contact with winners or they fail to confirm their address within a reasonable time or do not comply with these terms and conditions, we reserve the right to award the Prize to the next contactable runner-up.

     

    12.   The Prize is not transferable and no cash alternative will be offered. The Prize is the standalone Samsung Kit only. The Prize may be subject to additional terms and conditions. The winner(s) agrees that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winner(s). We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the Prize) by changing these terms and conditions. No communications will be entered into by us regarding this.

     

    13.   All third-party terms and conditions relating to the Prize are beyond our control.

     

    14.   The winners may be requested to participate in related publicity as Three may require. (set out below), including his/her name and general location being used in any and all Three media.

     

    15.   Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.

     

    16.   Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Competition or any prize connected with the Competition excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

     

    17.   Entry into the Competition signifies acceptance of these terms and conditions. We also reserve the right to amend the Competition terms at any time. These terms are governed by English law.

     

    10 years of iPhone Prize Draw Terms and Conditions 2017

    1. The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or " We").

    2. The Prize Draw closes at 23.59 on 8 October 2017.

    3. Entrants must be UK residents and be 18 years old or over. The winner may be required to submit valid identification before receiving prizes.

    4. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any prize awarded will be withdrawn.

    5. To qualify for entry, eligible entrants must submit their name and Three mobile number onto the microsite, as instructed in the SMS/Email received, by the closing date above (“Qualifying Entries”). The prize draw is only open to Three customers. Only one entry is permitted per person.

    6. Prize includes an Apple iPhone 8 64GB handset and an Apple iPad 9.7 inch Tablet. The colour of device will be chosen by Three at its’ discretion. Delivery date will also be dependent on stock availability and could extend into early 2018. The winner will be kept informed at all times.

    7. There will be one winner, who will be selected at random from the Qualifying Entries under independent supervision on 9th October 2017 and will be notified by 13 October 2017. If we are unable to reach you after multiple attempts, the prize will be redrawn and re-allocated to another eligible entrant.

    8. The prize is not transferable. No cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winner agrees that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winner. All third-party terms and conditions relating to the prizes are beyond our control. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the prize) by changing these terms and conditions. No communications will be entered into by us regarding this.

    9. This Prize Draw is free to enter and no purchase is necessary.

    10. The winner may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

    11. Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy ( www.three.co.uk) and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.

    12. We cannot accept responsibility for entries lost or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the prizes and Three excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

    13. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    PAYG Free SIM Activation Prize Draw

    1. Promotor: The prize draw (“Prize Draw ”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (" Three" or "we").

    2. Dates: This Prize Draw opens at 00:01 on 4th October 2017 and closes at 11:59 on 31st October 2017.

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be a UK resident and be 18 years old or over (“ Eligible Entrants”). Winners may be required to submit valid identification before receiving a Prize. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.

    4. How to enter: To be automatically entered into the Prize Draw to win one of the three (3) iPad prizes on offer, Eligible Entrants must carry out both of the following steps within one of the Draws periods (see 6 below):

    a. go to www.three.co.uk/activate-sim-rewards and enter the 16 digit number found on their Three Pay As You Go SIM card; and

    b. top-up £10 or more credit on the same SIM card.

    5. Prizes: There are three (3) iPads available to be won, which will be the subject of 3 separate draws (see below). You can only win one prize.

    6. Draw: There will be 3 separate draws over the following periods:

    a. Draw period 1: 4th October to 31st October (“Draw 1”);

    b. Draw period 2: 1st November to 30th November (“Draw 2”);

    c. Draw period 3: 1st December to 31st December (“Draw 3”).

    7. The draw that you will be entered into will be based upon the date upon which you carry out all the steps detailed at 4 above. For example, if you carry out all the required steps to enter between:

    a. 4th October to 31st October, you will be entered into Draw 1;

    b. 1st November to 30th November, you will be entered into Draw 2;

    c. 1st December to 31st December, you will be entered into Draw 3.

    8. Only one entry is permitted per Eligible Entrant. A winner for each of the 3 draws will be selected at random by Three under independent supervision from the list of Eligible Entrants for that draw on or around the last day of the month.

    9. Contacting winners: Reasonable efforts will be made to contact each of the winners of a Prize shortly after the relevant draw by SMS and/or telephone. If a winner of a Prize cannot be successfully contacted, does not claim the Prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right at its election to offer the relevant Prize to another Eligible Entrant chosen at random. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    10. Other: The Prizes are not transferable. No cash alternatives will be offered. The Prizes are subject to additional terms and conditions. Each winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them. In each case, we reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No communications will be entered into by us regarding this.

    11. We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.

    12. The winners may be requested to participate in Three’s related publicity, including his/her name, general location, and his/her provided image being used in any and all Three media.

    13. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to each of the winners of a Prize.

    14. Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

    iPhone 12 month free Prize Draw Terms and Conditions 2017

    1.      Promotor: The prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three” or "we").

    2.      Closing date: The Prize Draw will open at 08:01 on 22 November 2017 and close at 23:59 on 30 November 2017.

    3.      Eligibility: The Prize Draw is free to enter and open to UK residents aged 18 or over (“Eligible Entrants”). The Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Prize Draw and any Prize awarded will be withdrawn.
     
    4.      How to enter: To enter the Prize Draw, Eligible Entrants must:

    1. purchase a new contract for a 24 month service plan with a brand new Autumn 2017 released iPhone device; and
    2. on the same calendar day as their new iPhone device is delivered or the next calendar day post-delivery (provided this falls before the closing date), insert their SIM into their new iPhone device and connect and activate it to the Three network by turning it on.

    Only one entry is permitted per Eligible Entrant.
     
    5.      Prize: One (1) lucky winner will have 12 months of their monthly recurring charge for the specific plan purchased paid for by Three, which shall be applied to 12 monthly bills starting with the month following the date of notification to the winner. The same amount will continue to be paid by Three even if the winner changes plan within the relevant 12 month period, however the winning customer must pay any increase in the monthly recurring charge following the plan change. For the avoidance of doubt, the winner must still pay all upfront costs, all out-of-bundle costs (i.e. calls, texts, and data out of allowance), and contractual costs and charges other than the monthly recurring charge throughout the term of their contract. The monthly recurring charge will become payable by each winner after the relevant 12 month period.
     
    6.      Draw: The winner will be selected at random from the entries made by Eligible Entrants under independent supervision on 1 December 2017 and we will notify the winner as soon as possible afterwards provided they have paid their first bill in full.
     
    7.      Contacting the winner: Reasonable efforts will be made to contact the winner of the prize. If the winner cannot be successfully contacted, does not claim the prize within a reasonable time, or is unable to comply with these terms and conditions, Three reserves the right to offer the prize to another Eligible Entrant at random.  Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the prize. The winner may be required to submit valid identification before receiving the Prize.
     
    8.     Other: The prize is not transferable. No cash alternatives will be offered.  The prize is subject to additional terms and conditions, including but not limited to, Three’s Terms for Service. The winner agrees that the cost of, and the responsibility for, complying with such additional terms and conditions will be borne solely by them.  We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw. No correspondence will be entered into.
     
    9.      We cannot accept responsibility for entries lost or delayed in transmission or which are not received for any reason.
     
    10.    The winner agrees to allow Three to use their name, general location and image for advertising and publicity purposes without additional remuneration. 
     
    11.    Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw, and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to the winner arising out of or in connection with the prize.
     
    12.   Entry into the Prize Draw signifies acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time. These terms are governed by English law.

     

    REFER A FRIEND LEADERBOARD COMPETITION & PRIZE DRAW TERMS & CONDITIONS

     

    1. The Refer a Friend leaderboard competition and prize draw (“Prize Promotion”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”).
     
    2. The Prize Promotion will start on 10 October 2017 and closes at midnight on 10 November 2017 (the “Promotional Period”).
     
    3. To be eligible for entry you must be a resident in the UK and be 18 years old or over. Winners may be required to submit valid identification before receiving the prizes.
     
    4. If you are an employee of Three or Buyapowa you may enter this Prize Promotion only in a personal capacity. Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified. Further, we reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Competition and any prize if awarded must be returned immediately.
     
    5. To automatically qualify for entry, you must (if you haven’t already) sign up to Three’s Refer a Friend promotion at www.three.co.uk/refer-a-friend and, having shared your unique sharing link, successfully refer at least one friend, family member or other member of the public (“Friend”) (“Qualifying Entries”).
     
    6. Each success referral made will be added against your name on the leaderboard. To be classed as a successful referral, your Friend must have used your unique sharing link to access the Three Store and have successfully entered into a Qualifying Purchase of either a new 24-month package that includes a phone or other device, or a new 12-month SIM Only plan contract (“Successful Referral”). If their order is subsequently cancelled, we are unable to complete the order or the order does not meet the criteria set out in our Refer a Friend terms and conditions (http://www.three.co.uk/terms-conditions/refer-a-friend) it will not count towards your leaderboard total.
     
    Leaderboard Competition
     
    7. There are prizes available for the three individuals who successfully refer the most Friends. If, at the close of the Promotional Period (Midnight on 10 November 2017), you are in First, Second or Third place on our leaderboard, the prizes are as follows:
     
    a.     First Prize of one iPhone 8 Plus 256 GB;
    b.     Second Prize of one iPhone 8 256 GB;
    c.     Third Prize of one iPhone 8 64 GB.
     
    8. There will be one winner for each prize. In the event that one or more individuals successfully Refer the same number of Friends, your place will be determined by time with the first to reach that number within the Promotion Period, ranked higher. For example, if at the end of the Promotion Period, there are three people who have each successfully referred 15 Friends, whoever first reached the 15 referrals, would be placed first; whoever reached 15 referrals second, will be placed second, and so on.
     
    Prize Draw
     
    9. All Qualifying Entries (minus the three winners of the leaderboard) at the close of the Promotion Period will be automatically entered into a Prize Draw to win an iPhone SE, with one winner selected at random from the remaining Qualifying Entries under independent supervision.
     
    10. A draw will be held Thurs 16th November 2017.
     
    11. The winners of the Leaderboard Competition and the Prize Draw will be notified by 20 November 2017. Each will be required to reply by Weds 20 December 2017 with details of the UK address to which their Prize will be despatched to.
     
    12. Only one entry is permitted per person.
     
    13. The prizes are not transferable and no cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the prizes). No communications will be entered into by us regarding this.
     
    14. All third party terms and conditions relating to the prizes are beyond our control.
     
    15. This Prize Promotion is free to enter and no purchase is necessary by you.  
     
    16. Entrants agree that we may contact them from time to time with details of offers, prize draws and other marketing information and entrants may notify us if they do not wish to receive such information at any time you can opt out online by clicking on the Unsubscribe button in any of the Refer a Friend emails you receive.
     
    17. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    18. Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    19. We cannot accept responsibility for entries lost or delayed in transmission whether by post or otherwise. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Promotion or prize draw or any prize connected with the Prize Promotion excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    20. Entry into the Prize Promotion signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the Prize Promotion terms at any time. These terms will be governed by English law. 

    Three Prize draw – Wuntu Whirlwind

    Terms and Conditions:

    1. As part of the Three promotion, Wuntu Whirlwind (“Prize draw”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

    2. The Prize Draw will be held at Three stores across the UK including Stratford, Brixton, Southampton and Oxford Street, Ilford, White City, Oxford Street East, Wood Green, Islington, Kilburn (“Participating stores”) during the store hours of trading. The prize draw will run from Wednesday 15th November – Sunday 3rd December 2017 (the “Promotional Period”). The activity will run on each of the stores live event dates at the “Participating stores”: Wednesday 15th – Sunday 19th November: Stratford, Brixton, Southampton, Oxford Street. Wednesday 22nd – Sunday 26th November: Ilford, White City, Oxford Street East, Wood Green. Wednesday 29th November – Sunday 3rd December 2017: Islington and Kilburn.

    3. To be eligible for entry you must be a resident in the UK and be 16 years old or over. Winners may be required to submit valid identification before receiving the prizes. If you are under 16, you will need an adult’s permission to take part in this prize draw.

    4. The winner of the main prize (or person accompanying the winner) must be 18 or over. Where any traveller is aged under 18, they must have the prior parental or guardian permission.

    5. This Prize Draw is free to enter and no purchase is necessary but you have to be a Three customer and have the Wuntu app on their mobile phone.

    6. This Prize draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw. Further, we reserve the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the Prize Draw and any prize if awarded must be returned immediately.

    7. To enter the Prize Draw, entrants must be Three customers and visit the “Participating stores” during the prize draw period (15th November - 3rd December 2017) and successfully take part in the cyclone challenge, as instructed, having also completed an entry form (“Qualifying Entries”) via an ipad. The winner with the highest cyclone score from all of the “Participating stores” (1 main prize in total) will win a prize, subject to the exceptions set out in clauses 7 and 9. Smaller prizes (Costa coffee voucher) will be awarded to Three customers who have taken part in the cyclone challenge and downloaded the Wuntu app and entered their contact details via the ipad. Costa coffee vouchers are subject to availability. 2,500 vouchers have been agreed to be handed to participants throughout the promotional period at participating stores. Only Three customers can be given a voucher, which us valid up to a year.

    8. Only one entry per day of the Prize draw is permitted per person. Each participant may only win one prize.

    9. There is 1 main prize to win from all “Participating stores”: A European city break for 2 people, up to the value of £2,500. This trip will be booked with Black Tomato and the winner can pick from 3 European city destinations: Berlin, Copenhagen or Budapest. All prizes to include: Return standard class flights for two adults, private return transfers from the airport to the hotel, Three nights’ accommodation for two people (accommodation is based on two adults sharing a twin or double room on a bed and breakfast basis) a tour, dinner and £250 spending money (in total and not per person) with complete management throughout.

    10. The mechanic of the prize draw includes, the entrant will take part in the cyclone challenge. The highest score from all “participating stores” will win the main prize.

    11. The entrant with the highest score across all “participating stores” will win the main prize. The winner will be notified within 7 days after the promotion has finished on 3rd December 2017.

    12. The winners will be notified via phone by Brand & Deliver, on behalf of Three, within 7 days after the last live event date on Sunday 3rd December, at which point the winners will be required to confirm their postal address for delivery of the prize. The prize will be despatched during the same week to the address provided by the winner. If we (Three) are unable to confirm your address within 7 days, we reserve the right to award the prize to the next highest score.

    13. The prizes are not transferable and no cash alternative will be offered. The prize draw is the European city break only. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize draw (including altering the prizes). No communications will be entered into by us regarding this.

    14. All third party terms and conditions relating to the prizes are beyond our control.

    15. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

    16. By accepting a prize, each winner agrees to : a. participate in Three’s marketing and promotional activities related to this prize draw, which may include the publication of your name and general location (i.e. town of residence) as a winner; b. take part in media interviews including but not limited to magazine, television, radio and social media interviews if requested by Three; c. be photographed or filmed by Three, or a third party chosen by Three, for the purposes of promoting the prize draw and Three’s products.

    17. Information that entrants supply when entering the prize draw will be used only in accordance with these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk/terms.

    18. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the prize draw or prize draw or any prize connected with the prize draw excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

    19. Entry into the prize draw signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the prize draw terms at any time. These terms will be governed by English law.

    Three Arndale store opening Whirlwind competition – Friday 15th – Sunday 17th December 2017.

    1. As part of the Three promotion, Arndale Whirlwind (“Competition) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

    2. The Competition will be held at the new Three store, opening in the Manchester Arndale shopping centre, 27 Market Street, Manchester M1 1WR (the “Participating Store”). The Competition will run during the normal store hours of trading from Friday 15th to Sunday 17th December 2017 (the “Promotional Period”).

    3. There is 1 main prize to win from the Competition. This includes: a Samsung Galaxy S8, Samsung Gear VR Headset, Samsung Gear 360 (2017) Camera, Samsung DeX station (“Prize”).

    4. To be eligible for entry you must be a resident in the UK and be 18 years old or over (“Eligible Entrants”). Winners may be required to submit valid identification before receiving the prizes.

    5. To enter the Competition, entrants must visit the Participating Store between Friday 15th and Sunday 17th December 2017 and successfully take part in the Whirlwind cyclone challenge, as instructed, having also completed an entry form via a tablet provided in-store (“Qualifying Entries”). The Eligible Entrant with the highest cyclone score (and a Qualifying Entry) during the Promotional Period will win the Prize.

    6. This Competition is free to enter and no purchase is necessary.

    7. This Competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Competition. Further, Tree reserves the right to disqualify any entries which it deems, at its sole discretion, to (a) contravene the spirit of the Competition or (b) fails to comply with these terms and conditions. Any prize, if awarded, must be returned immediately if these rules are not met.

    8. Only one entry per person per day is permitted.

    9. The mechanic of the Competition is as follows:

    a. Each Eligible Entrant (with a Qualifying Entry) will take part in the cyclone challenge.

    b. The highest score at the end of the Promotional Period will win the Prize.

    10. The Eligible Entrant with the highest score at the Participating Stores will win the Prize (“Winner”). The Winner will be notified within 7 days after the expiry of the Promotional Period.

    11. The Winner will be notified via phone by Brand & Deliver, on behalf of Three, within 7 days after the expiry of the Promotional Period, at which point the Winner will be required to confirm their postal address for delivery of the prize. The prize will be despatched as soon as possible to the postal address provided by the Winner. If we (Three) are unable to confirm your postal address within 7 days of receipt, We reserve the right to award the Prize to the next highest score.

    12. The Prize is not transferable and no cash alternative will be offered. The Prize may be subject to additional terms and conditions. The Winner agrees that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the Winner. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the prize). No communications will be entered into by us regarding this.

    13. All third party terms and conditions relating to the prize are beyond our control.

    14. The winner agrees to participate in any related publicity, including his/her name and general location being used in any and all media, if requested by Three.

    15. Information that entrants supply when entering the Competition will be used only in accordance with these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See http://www.three.co.uk/terms-conditions/your-privacy

    16. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Competition or Competition or any Prize connected with the Competition excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of the Prize.

    17. Entry into the Competition signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the Competition terms at any time. Any changes to the terms will be published at three.co.uk/terms. These terms will be governed by English law.

    January’s ‘You really shouldn’t have’ Prize Draw Terms & Conditions

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: January’s ‘You really shouldn’t have’ (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

    2. Dates: The Prize Draw opens on 15th January 2018 at 9:00 AM GMT and closes on 23rd January 2018 at 23:59 GMT.

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be a Three customer, over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

    4. Entry: To enter the Prize Draw, Eligible Entrants must submit their name and Three mobile number, and upload a photo and/or a story for your ‘not so good Christmas gift’ as instructed (“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Prize Draw:

    a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw.

    b. Late entries will not be taken into consideration in selection of the winner.

    c. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize: 2 separate winners will each receive either an iPhone 8 64GB handset or Samsung S8 64GB handset. The device will be chosen by Three at its’ discretion. Only one prize per winner will be awarded.”

    7. Selection of winners: The winners will be randomly selected, under independent supervision, from all Qualifying Entries on 24th January 2018. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of each Prize via email or telephone by 31st January 2018. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winners will be required to provide a valid postal address to receive their Prize. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: three.co.uk/terms-conditions/your-privacy.

    11. General:

    a. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    c. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

    d. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms will be governed by English law.

    .

    Three “How Do You Stack Up?” Cup Stacking Challenge

    Terms and Conditions:

    1. As part of this Three promotion, the “How Do You Stack Up?” Cup Stacking Challenge (“Challenge”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”).

    2. The Challenge will be held at the following Three stores across the UK: Bluewater, Brighton, Covent Garden, High Street Kensington, Kingston, Lakeside, Leeds Trinity SC, Lewisham, Liverpool, Luton, Manchester Arndale, Manchester Trafford Centre, Oxford, Oxford Street 297 and White City (“Participating Stores”). The Challenge will run between the normal store trading hours applicable to each Participating Store on Saturday 27 and Sunday 28 January 2018 (the “Promotional Period”).

    3. To be eligible for entry and to win a Prize, customers must be a resident in the UK and be 16 years old or over (“Eligible Entrants”). Winners may be required to submit valid identification before receiving their Prize. Eligible Entrants may give parental permission for their child to complete the Challenge on their behalf, but only the Eligible Entrant will be capable of winning and claiming the Prize (if applicable).

    4. This Challenge is free to enter and no purchase is necessary.

    5. This Challenge is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Challenge. Further, we reserve the right to disqualify any entries which Three deems, at its sole and absolute discretion, to contravene the spirit of the Challenge and any prize if awarded must be returned immediately.

    6. To enter the Challenge, Eligible Entrants must visit the Participating Stores during the Promotional Period and successfully take part in the cup stacking challenge, as instructed, having also completed a “contact form” via an A6 card, to be provided in-store (“Qualifying Entries”). There will be one winner from each store who has the fastest time who will win a Prize (15 prizes in total), subject to the exceptions set out in clauses 6 and 7.

    7. Only one entry per day of the Challenge is permitted per person. Each Eligible Entrant may only win one prize, where applicable.

    8. There is 1 main prize to be won at each Participating Store. The Prize consists of: An Honor 6A handset (the “Prize”).

    9. The mechanics of the Challenge are as follows: (i) each Eligible Entrant will take part in the Challenge, as instructed, (ii) all valid scores will be added to the leader board of that Participating Store, (iii) the fastest score (i.e. the least amount of time taken to complete the Challenge) submitted at each Participating Store by an Eligible Entrant, during the Promotional Period, will win a Prize, subject to the restrictions set out in these terms and conditions.

    10. The winners will be notified within 7 days after the end of the Promotional Period.

    11. The winners will be notified via phone by Brand & Deliver, on behalf of Three, within 7 days after the last live event date on Sunday 28th January, at which point the winners will be required to confirm their UK postal address for delivery of the prize. The prize will be despatched during the same week to the address provided by the winner. If we (Three) are unable to confirm your address within 7 days, we reserve the right to award the Prize to the next best score from the relevant Participating Store.

    12. The prizes are not transferable and no cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Challenge (including altering the prizes). No communications will be entered into by us regarding this.

    13. All third-party terms and conditions relating to the prizes are beyond our control.

    14. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.

    15. By accepting a prize, each winner agrees to:

      a. participate in Three’s marketing and promotional activities related to this challenge, which may include the publication of your name and general location (i.e. town of residence) as a winner;

      b. take part in media interviews including, but not limited to magazine, television, radio and social media interviews if requested by Three;

      c. be photographed or filmed by Three, or a third party chosen by Three, for the purposes of promoting the challenge and Three’s products.

      16.Information that entrants supply when entering the challenge will be used only in accordance with these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See three.co.uk/terms.

      17. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the challenge or challenge or any prize connected with the challenge excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.

      18. Entry into the challenge signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the challenge terms at any time. These terms will be governed by English law.

    Go Roam – ‘Feel At Home’ Prize Draw

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: This Go Roam Prize Draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

    2. Dates: The Prize Draw opens on 5th February 2018 at 9:00 AM GMT and closes on 25th February 2018 at 23:59 GMT.

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be a Three customer, over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

    4. Entry: To enter the Prize Draw, Eligible Entrants must submit their name and Three mobile number, as instructed, into the relevant microsite(“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Prize Draw:

    a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw.

    b. Late entries will not be taken into consideration in selection of the winner.

    c. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, (i) fails to comply with these terms and conditions and/or (ii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize(s): 1 main winner will receive 1 x £1,000 holiday voucher. 10 separate runners up will each receive a ‘Feel At Home’ Tech Bag, which consists of:

    • Enduro water resistant sports headphones
    • Bluetooth selfie stick
    • Fresh waterproof phone pouch
    • Bluetooth selfie stick
    • Fresh Qualcomm Power Bank
    • Portable Speaker
    • An inflatable Giraffamingo

    a. The main prize can be used at the winners’ sole discretion.

    b. Three will not be responsible for assisting with any voucher redemptions

    c. Only one prize per person will be awarded.

    7. Selection of winners: The winners will be randomly selected, under independent supervision, from all Qualifying Entries on 1st March 2018. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of each Prize via email or telephone on W/C 05 March 2018. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winners will be required to provide a valid postal address to receive their Prize. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: three.co.uk/terms-conditions/your-privacy.

    11. General:

    a. The prize(s) are not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering any of the prizes). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winners of the prize(s) agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    c. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

    d. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms will be governed by English law.

    .

    February’s ‘Be our Valentine’ Prize Draw Terms & Conditions

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: February’s ‘Be our Valentine' (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

    2. Dates: The Prize Draw opens on 12th February 2018 at 9:00 AM GMT and closes on 18th February 2018 at 23:59 GMT.

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be a Three customer, over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

    4. Entry: To enter the Prize Draw, Eligible Entrants must submit their full name, email address and Three mobile number(“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Prize Draw:

    a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw.

    b. Late entries will not be taken into consideration in selection of the winner.

    c. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, (i) fails to comply with these terms and conditions and/or (ii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize(s): 4 separate winners will each receive either of the following: (i) a Fortnum & Mason Luxury hamper, (ii) an Amazon Echo Plus, (iii) an Amazon £150 Gift Card or (iv) some Bose on ear headphones. Only one prize per winner will be awarded. Allocation of the prizes remains at Three’s sole and absolute discretion.

    7. Selection of winners: The winners will be randomly selected, under independent supervision, from all Qualifying Entries on 19th February 2018. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of each Prize via email or telephone by 21st February 2018. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winners will be required to provide a valid postal address to receive their Prize. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: three.co.uk/terms-conditions/your-privacy.

    11. General:

    a. The prize(s) are not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering any of the prizes). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winners of the prize(s) agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

    c. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

    e. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms will be governed by English law.

    .

    Samsung S9/Kisstory Ibiza Prize Draw.

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.


    1. Promoter: Samsung S9/Kisstory Ibiza (“ Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH “Three” or “We”. The Prizes are administered and provided by Three.

    2. Dates: The Prize Draw opens on 17th March 2018 at 9:00 AM GMT and closes on 31st March 2018 at 7:00 PM GMT .

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

    4. Entry: To enter the Prize Draw, Eligible Entrants must attend any Three retail store and quote the code-word ‘KISS’ to a member of staff. Personal details including name, telephone number and email address will be captured. (“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Prize Draw:

    a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

    b. Late entries will not be taken into consideration in selection of the winner.

    c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion (i) fails to comply with these terms and conditions and/or (ii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize(s): 2 separate winners will be chosen to receive either a Samsung Galaxy S9 or a trip for 2 to Kisstory Ibiza. Only one prize per winner will be awarded. Allocation of the prizes remains at Three’s sole and absolute discretion.

    7. Selection of winners: The winners will be randomly selected, under independent supervision, from all Qualifying Entries on 4 th April 2018. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winners: Reasonable efforts will be made by Bauer Media, on behalf of Three to contact the winners of each Prize via email or telephone by 30th April 2018. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Bauer Media on behalf of Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winners will be required to provide a valid postal address to receive their Prize. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy .

    11. General:

    a. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

    c. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

    e. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.

    Westfield London - Kiss Kouch Competition.

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.


    1. Promoter: Westfield London - Kiss Kouch (“Competition”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

    2. Dates: The Competition opens on 17th March 2018 at 10:00am GMT and closes on 17st March 2018 at 10:00pm GMT .

    3. Eligibility: To be eligible to enter the Competition entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This competition is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Competition.

    4. Entry: To enter the Competition, Eligible Entrants must attend the Westfield London (White City) Three retail store and agree to be interviewed on the Kiss Kouch by the Kiss Street team (if chosen). Personal details including name, telephone number and email address will be captured (“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Competition:

    a. Three reserves the right, in its sole and absolute discretion, to choose which Eligible Entrants it wishes to interview on the Kiss Kouch. Three is in no way obligated to offer any Eligible Entrants the opportunity to be interviewed.

    b. Only one entry per Eligible Entrant will be considered by Three and entered into the Competition. Multiple entries will render all entries, by that specific person, as void.

    c. Late entries will not be taken into consideration in selection of the winner.

    d. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    e. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize: 1 winner will receive a trip for 2 to Kisstory Ibiza (“Prize”). Only one Prize will be awarded. Allocation of the Prize remains at Three’s sole and absolute discretion.

    7. Selection of the winner: The winner will be selected, under independent supervision, by a member of the Kiss Street Team from all Qualifying Entries on 17th March 2018. The decision will be based on which entrant gave the best interview. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winners: Reasonable efforts will be made by Bauer Media, on behalf of Three to contact the winner via email or telephone by 30th April 2018. If the winner of the Prize cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Bauer Media on behalf of Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winner may be required to provide a valid postal address to receive their Prize. Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy .

    11. General:

    a. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the Prize). No communications will be entered into by us regarding this. This Competition is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. This Competition is in no way endorsed by, sponsored by, associated with or administered by any third parties.

    c. All third-party terms and conditions relating to the Competition are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Competition or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Competition.

    e. Entry into the Competition signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.

    Samsung S9/Kisstory Ibiza Prize Draw Terms & Conditions

    Samsung S9/Kisstory Ibiza Prize Draw Terms & Conditions

    These terms and conditions are the rules which apply to this prize draw. By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: Samsung S9/Kisstory Ibiza (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH “Three” or “We”. The Prizes are administered and provided by Three.

    2. Dates: The Prize Draw opens on 7th May 2018 at 9:00 AM GMT and closes on 21st May 2018 at 7:00 PM GMT .

    3. Eligibility: To be eligible to enter the Prize Draw entrants must be over 18 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

    4. Entry: To enter the Prize Draw, Eligible Entrants must attend any Three retail store and quote the code-word ‘SNAP’ to a member of staff. Entrants will then be invited to complete an electronic form in order to enter the competition. Personal details including name, telephone number and email address will be captured. Please see the privacy notice on the data capture form for further information(“Qualifying Entries”).

    5. Rules: The following rules shall also apply to the Prize Draw:

    a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

    b. Late entries will not be taken into consideration in selection of the winner.

    c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion (i) fails to comply with these terms and conditions and/or (ii) is contrary to the spirit or intention of the Prize Draw.

    6. Prize(s): 1 winner will be chosen to receive:

    i) a Samsung Galaxy S9; and

    ii) the following prize for the winner and a guest of their choice: a) two return flights from a major UK international airport to Ibiza (a selection of departure and return dates will be provided to the winner); b) accommodation for four nights in a minimum 3 star hotel; c) two tickets to a Kisstory event at Ocean Beach Ibiza. Airport transfers are not included in the prize. Only one winner will be awarded. Allocation of the prizes remains at Three’s sole and absolute discretion.

    7. Selection of winner: One winner will be randomly selected, under independent supervision, from all Qualifying Entries on 28 th May 2018. The decision will be final and Three will not enter into any correspondence.

    8. Contacting the winner: Reasonable efforts will be made by Bauer Media, on behalf of Three to contact the winner via email or telephone by 4th June 2018. If the winner of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Bauer Media on behalf of Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

    9. Redeeming your Prize: The winner will be required to provide a valid postal address to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

    10. Privacy: Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy .

    11. General:

    a. The Prize is not transferable. No cash alternatives will be offered. Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

    b. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties.

    c. All third-party terms and conditions relating to the Prize Draw are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

    d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

    e. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice. Any changes to the terms will be published at three.co.uk/terms. These terms are governed by English law.

    REFER A FRIEND LEADERBOARD COMPETITION & PRIZE DRAW TERMS & CONDITIONS

     

    1. The Refer a Friend leaderboard competition and prize draw (“Prize Promotion”) is organised by Hutchison 3G UK Limited trading as Three, registered office: Star House, 20 Grenfell Road, Maidenhead, Berks, SL6 1EH (“Three”) with Buyapowa Limited of 24 Greville Street, London EC1N 8SS acting as their agent (“Buyapowa”).
     
    2. The Prize Promotion will start on 21 May 2018 and closes at midnight on 25 June 2018 (the “Promotional Period”).
     
    3. To be eligible for entry you must be a resident in the UK and be 18 years old or over. Winners may be required to submit valid identification before receiving the prizes.
     
    4. If you are an employee of Three or Buyapowa you may enter this Prize Promotion only in a personal capacity. Any entries that we (Three) reasonably believe were submitted during, or in furtherance of, the course of your employment will be deemed ineligible and will be disqualified. We also reserve the right to disqualify any entries which we deem, at our sole discretion, to contravene the spirit of the Competition and any prize if awarded must be returned immediately.
     
    5. To automatically qualify for entry, you must (if you haven’t already) sign up to Three’s Refer a Friend promotion at www.three.co.uk/refer-a-friend and, having shared your unique sharing link, successfully refer at least one friend, family member or other member of the public (“Friend”) (“Qualifying Entries”).
     
    6. Each successful referral made will be added against your name on the leaderboard. To be classed as a successful referral, your Friend must have used your unique sharing link to access the Three Store and have successfully entered into a qualifying purchase of either a new 24-month package that includes a phone or other device, or a new 12-month SIM Only plan contract (“Successful Referral”). If their order is subsequently cancelled, we are unable to complete the order, or the order does not meet the criteria set out in our Refer a Friend terms and conditions (http://www.three.co.uk/terms-conditions/refer-a-friend) it will not count towards your leaderboard total.
     
    Leaderboard Competition
     
    7. There are prizes available for the three individuals who successfully refer the most Friends. If, at the close of the Promotional Period (Midnight on 25 June 2018), you are in first, second or third place on our leaderboard, the prizes are as follows:
     
    a.     First Prize of one iPhone 8 256 GB;
    b.     Second Prize of one iPhone 8 Plus 64 GB;
    c.     Third Prize of one iPhone 8 64 GB.
     
    8. There will be one winner for each prize. In the event that one or more individuals successfully Refer the same number of Friends, your place will be determined by time with the first to reach that number within the Promotion Period, ranked higher. For example, if at the end of the Promotion Period, there are three people who have each successfully referred 15 Friends, whoever first reached the 15 referrals, would be placed first; whoever reached 15 referrals second, will be placed second, and so on.
     
    Prize Draw
     
    9. All Qualifying Entries (minus the three winners of the leaderboard) at the close of the Promotion Period will be automatically entered into a Prize Draw to win an iPhone SE, with one winner selected at random from the remaining Qualifying Entries under independent supervision.
     
    10. A draw will be held on 29 June 2018.
     
    11. The winners of the Leaderboard Competition and the Prize Draw will be notified by 4 July 2018. Each will be required to reply by 4 August 2018 with details of the UK address to which their Prize will be despatched to.
     
    12. Only one entry is permitted per person.
     
    13. The prizes are not transferable and no cash alternative will be offered. The prizes may be subject to additional terms and conditions, including but not limited to Three’s Terms for Service. The winners agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by the winners. We reserve the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Competition (including altering the prizes). No communications will be entered into by us regarding this.
     
    14. All third party terms and conditions relating to the prizes are beyond our control.
     
    15. This Prize Promotion is free to enter and no purchase is necessary by you.  
     
    16. The winners may be requested to participate in related publicity, including his/her name and general location being used in any and all media.
     
    17. Information that entrants supply when entering the Competition will be used only in accordance with Three’s Web Privacy Policy (www.three.co.uk) and these terms. If you are a Three customer, our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. See www.three.co.uk.
     
    18. We cannot accept responsibility for entries lost or delayed in transmission whether by post or otherwise. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Promotion or prize draw or any prize connected with the Prize Promotion excludes liability, to the fullest extent permitted by law for any loss or damage caused to the winner/s and/or companion/s arising out of these prizes.
     
    19. Entry into the Prize Promotion signifies acceptance of these terms and of the entry instructions. We also reserve the right to amend the Prize Promotion terms at any time. These terms will be governed by English law. 

    Three Wall Ball Terms and Conditions

    TERMS AND CONDITIONS

    FOOTBALL

    Before we get into the terms and conditions, we’d like to make the rules of the Wall Ball challenge clear (“Rules of Wall Ball”):

    1. RULES OF WALL BALL

    DO

    DO NOT

    1. Stand at least a foot away from a wall. 

    2. Plant one foot on the ground and balance a football on the other foot.

    This foot must be lifted off the ground and remain so for the duration of the challenge.

    3. Flick the ball off your foot so that it makes contact with the wall.

    4. When the ball returns, catch (and balance) it on the same foot before the ball hits the ground.

    5. Once you have regained control that counts as one completed Wall Ball.

    6. Repeat the above as many times as you can without losing control.  

    •  Allow the ball to touch the ground, if the ball touches the ground your challenge is over.
        
    •  Use your hands.

    •  Kick/volley the ball against the wall continually (e.g. with your lace or the side of your foot). You must control/balance the ball on your foot momentarily before repeating.

     

    Three will not consider any entries which do not, in Three’s reasonable opinion, comply with the Rules of Wall Ball.

    For additional guidance, please see the instructional video and brief rules posted on our social channels and in selected Three stores.

    In the event of any conflict between such guidance and the Rules of Wall Ball, these Rules of Wall Ball shall prevail.

     

    WALL BALL COMPETITION

    These terms and conditions are the rules which apply to this competition. By entering, entrants are deemed to have accepted and be bound by them.

    1. Promoter: Wall Ball competition (“Competition”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.
    1. Dates: The Competition will take place at the participating stores listed below (each a “Location” and together the “Locations”) at the times and dates also listed below.

       

    Date & Time

    Three Store

    12 June 2018 

    (12:00 – 14:00)

     

    London Islington: 8-9 Upper Street, Islington, N1 0PQ, UK

    Liverpool One: 43b South John Street, Liverpool, L2 1TL, UK

    13 June 2018

    (12:00 – 14:00)

    Manchester Arndale: 27 Market Street, Manchester, M1 1WR, UK 

    14 June 2018 (12:00 – 14:00)

    Birmingham Bullring: Unit SU332, The Bullring Shopping Centre, Birmingham, B5 4BU, UK

    15 June 2018  (12:00 – 14:00)

    Portsmouth: 190-192 Commercial Road, Portsmouth, PO1 1EX, UK

     

     

    1. Eligibility: To be eligible to enter this Competition entrants must be over 16 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Competition is open to employees of Three, its agents, contractors, consultants, and anyone professionally connected with the Competition.

     

    1. Entry: To enter the Competition, Eligible Entrants must participate in the Wall Ball Challenge in one of the Locations in accordance with the Rules of Wall Ball at the times listed above and enter their information in-store. Personal details including name, telephone number and email address will be captured by members of Three staff (“Qualifying Entries”). All Qualifying Entries before the end of 06.07.18 will be automatically entered into our Ultimate Football Party Prize Draw, the terms and conditions for which are set out below.

     

    For the avoidance of doubt, Eligible Entrants who play Wall Ball in any of the above Locations on the above dates outside of the two hour time period listed will only be entered into the Ultimate Football Party Prize Draw and will not be entered into this Competition.

     

    1. Rules: The following rules shall apply to the Competition:

     

      a.  The Rules of Wall Ball as set out above.

       

      b.  The winner agrees to act in a responsible and considerate manner when playing the Wall Ball Challenge and agrees to comply with instructions of members of staff of Three (including in relation to health and safety).

       

      c.  The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

       

      d.  Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to fail to comply with these terms and conditions, the Rules of Wall Ball or the spirit of this Competition.

    For the avoidance of doubt, multiple entries by each Eligible Entrant are permitted if there is sufficient time.

    1. Prize: 5 separate winners (1 at each of the Locations) will each receive a football shirt and a football signed by the ex-professional footballer who is present at that Location on the day of the Competition (each a “Prize”). Only one Prize per winner will be awarded. Allocation of the Prize remains at Three’s sole and absolute discretion.

     

    1. Selection of the winner: The winners will be the Eligible Entrant at each Location who achieves the highest score at the Wall Ball challenge. The winner shall be selected within twenty four (24) hours of the end of the Competition held at each Location. In the event of a draw, the Eligible Entrants who receive the joint highest score will be placed into a prize draw and the winner will be selected at random. The decision will be final and Three will not enter into any correspondence. 

     

    1. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of each Prize via email or telephone within 24 hours of the end of the Competition in each Location. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant with the next highest score. If multiple Entrants have achieved the next highest score, these Entrants will go into a prize draw with the winner selected at random.

     

    1. Redeeming your Prize: The winners must return to the relevant Three store to collect their Prize. Winners may also be required to submit valid identification before receiving the Prize.

     

    1. Privacy: Information that entrants supply when entering the Competition will be processed by Three (and its technical service provider, MAPP (UK) Limited) solely for the purpose of administering this Competition. Your information will be deleted within 7 days of this Competition closing. For more information regarding how we process and keep secure your information, please see our privacy policy at http://www.three.co.uk/terms-conditions/your-privacy.

     

    ULTIMATE FOOTBALL PARTY PRIZE DRAW TERMS AND CONDITIONS

    These terms and conditions are the rules which apply to this prize draw.  By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: Ultimate Football Party prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

     

    1. Dates: The Prize Draw opens on 12.06.18 at GMT and closes on 06.18 at 23:55 GMT.

     

    1. Eligibility: To be eligible to enter the Prize Draw entrants must be over 16 years of age and a UK resident (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is open to employees of Three, its agents, contractors, consultants, and anyone professionally connected with the Competition.

     

    1. Entry: To enter the Prize Draw, Eligible Entrants must either enter any Three Store in the UK and enter their information in-store. Personal details including name, telephone number and email address will be captured (“Qualifying Entries”). If you enter the Wall Ball Competition (as set out in the terms and conditions above) or participate in the weekly wall ball challenge at fifteen selected Three stores you will be directed to enter your information in order to be entered into the Prize Draw.

     

    1. Rules: The following rules shall also apply to the Prize Draw:

     

       a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw

     

       b. Late entries will not be considered or eligible.

     

       c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

     

       

       d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to fail to comply with these terms and conditions and/or is contrary to the spirit or intention of the Prize Draw.

     

    1. Prize: One winner will receive:

     

      (i)  An “ultimate football party” for the winner and five of their friends on the day of the World Cup final (15 July 2018). We will arrange all details in advance, plan the party, cover the costs associated with the party and sort logistics;

     

      (ii)  Samsung Family Hub™ Multi-door Fridge Freezer, 550L;

     

      (iii)  Samsung55” Q6F QLED Ultra HD Certified HDR1000 Smart 4K TV; and

     

      (iv)  Samsung Galaxy S9.

     

    ,together the (“Prize”).

     

    Only one prize per winner will be awarded. Allocation of the prize remains at Three’s sole and absolute discretion.

     

    1. Selection of winners:  The winner(s) will be randomly selected, under independent supervision, from all Qualifying Entries on 7 July 2018. The decision will be final and Three will not enter into any correspondence. 

     

    1. Contacting the winners: Reasonable efforts will be made by Three to contact the winner of the Prize via email or telephone by 8 July 2018 If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within three (3) days of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

     

    1. Redeeming your Prize: Three will make arrangements for the ultimate party with the winner directly. Provided the winner consents, Three will provide their contact information to Samsung Electronics (UK) Limited in order to fulfil prizes 6 (ii) – (iv) (including the processing of the winner’s personal data). The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete or for the acts or omissions of Samsung.

     

    1. Privacy: Information that entrants supply when entering this Prize Draw will be processed by Three (and its technical service provider, MAPP (UK) Limited) solely for the purpose of administering this Prize Draw. Your information will be deleted within 7 days of this Prize Draw closing. For more information regarding how we process and keep secure your information, please see our privacy policy at http://www.three.co.uk/terms-conditions/your-privacy.

     

     

    #ThreeWallBall Social Prize Draw Terms & Conditions

    These terms and conditions are the rules which apply to this prize draw.  By submitting an entry, entrants will be deemed to have agreed to be bound by them.

    1. Promoter: ThreeWallBall Social prize draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

     

    1. Dates: The Prize Draw opens on 12 July 2018 at 00:05GMT and closes on 7 July 2018 at 23:55 GMT.

     

    1. Eligibility: To be eligible to enter the Prize Draw entrants must be over 16 years of age, a UK resident and a holder of a valid Facebook, Twitter or Instagram account (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is open to employees of Three, its agents, contractors, consultants, and anyone professionally connected with the Prize Draw.

     

    1. Entry: To enter the Prize Draw, Eligible Entrants must film a short clip of themselves playing wall ball in accordance with the Rules of Wall Ball and submit this by either:

     

      a)  Posting it on Three’s Facebook page: Facebook.com/ThreeUk (Eligible Entrants who submit an entry via Facebook may have to alter their privacy settings in order for Three to view the post) with the hashtag #ThreeWallBall;

     

      b)  Posting it on Twitter tagging @ThreeUK and adding the hashtag #ThreeWallBall; or

     

      c)  Posting it on Instagram tagging @ThreeUK and adding the hashtag #ThreeWallBall.

     

    Personal details including your name and handle may be captured (“Qualifying Entries”).

     

    1. Rules: The following rules shall also apply to the Prize Draw:

     

      a.  Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

     

      c.  Late entries will not be taken into consideration in selection of the winner.

     

      d.  Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive, inappropriate or defamatory (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw.

     

    1. Prize: One winner will receive a VIP tour of a Premiership football club. Dates, further details and exclusions to be confirmed by Three. Allocation of the Prize remains at Three’s sole and absolute discretion.

     

    1. Selection of winners:  The winner(s) will be randomly selected, under independent supervision, from all Qualifying Entries on 8 July 2018. The decision will be final and Three will not enter into any correspondence. 

     

    1. Contacting the winners: Reasonable efforts will be made by Three to contact the winner of the Prize via the social media platform they entered with (either via a public response or direct message). If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 3 days of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

     

    1. Redeeming your Prize: The winner will be required to provide a valid UK postal address to receive their Prize. The winner may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

     

    1. Privacy: Information that entrants supply when entering the Prize Draw will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.

     

    General

    The following general terms and conditions apply to each of the above (i) Wall Ball Competition; (ii) Ultimate Football Party Prize Draw; and (iii) #ThreeWallBall Social Prize Draw (together the “Promotions”).

     

      a. The Prizes are not transferable.  No cash alternatives will be offered.  Three reserves the right at any time to substitute any Prize for an alternative prize of similar or greater value.

     

      b. Further, we reserve the right at any time to cancel, modify or supersede each of the Promotions (including altering the Prizes) by updating the applicable terms and conditions above. The Promotions are each free to enter and no purchase is necessary.

     

      c.  Each entrant grants to Three a non-exclusive, worldwide, perpetual and royalty-free licence to use any video content submitted or captured in connection with one of the Promotions. In addition, the winners of a Prize each agree to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

     

      d.  All third party terms and conditions relating to the Prizes are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third party terms applying to the Prizes.

     

      e.  Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in any of the Promotions or the Prizes (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or any of the Promotions.

     

      f.  Entry into one of the Promotions signifies your acceptance of the applicable terms and conditions above. Any changes to the terms and conditions of the Promotions will be published at co.uk/terms. These terms and conditions for each of the Promotions are governed by English law.

     

    Attitude Holiday Giveaway Terms & Conditions.

    These terms and conditions are the rules which apply to this prize draw.  By submitting an entry, entrants will be deemed to have agreed to be bound by them.


    1. Promoter: Attitude Magazine Prize Draw (“Prize Draw”) is organised by Hutchison 3G UK Limited trading as Three, Registered Office: Star House, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH (“Three” or “We”). The Prizes are administered and provided by Three.

     

    1. Dates: The Prize Draw opens on 16/08/18 at 00:01 GMT and closes on 21/09/18 at 23:59 GMT.

     

    1. Eligibility: To be eligible to enter the Prize Draw entrants must be over 18 years of age, a UK resident and the holder of a valid Twitter or Instagram account (“Eligible Entrants”). Entrants may be required to provide photographic ID to prove their eligibility. This Prize Draw is not open to employees of Three, its agents, contractors, consultants, or anyone professionally connected with the Prize Draw.

     

    1. Entry: To enter the Prize Draw, Eligible Entrants must take a picture of the Three branded double page of Attitude Magazine spread and share the picture on Instagram or Twitter by tagging @ThreeUK and adding #GoRoam to the post. Personal details including name and social media URL may be captured. (“Qualifying Entries”).

     

    1. Rules: The following rules shall also apply to the Prize Draw:

     

      a. Only one entry per Eligible Entrant will be considered by Three and entered into the Prize Draw. Multiple entries will render all entries, by that specific person, as void.

     

      b. Late entries will not be taken into consideration in selection of the winner.

     

      c. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

     

      d. Three reserves the right to exclude and/or disqualify any entries which it deems, in its sole and absolute discretion, to be (i) offensive, defamatory or inappropriate (ii) failing to comply with these terms and conditions and/or (iii) is contrary to the spirit or intention of the Prize Draw.

     

    1. Prizes: 

     

      a. easyJet Holiday Voucher: 1 winner will receive a pair of Three branded “Budgy Smugglers” swimwear as pictured in the Attitude magazine advertisement and a £1,000 easyJet holiday voucher to be spent on one easyJet package holiday on easyjet.com/en/holidays (the “Website”). The following restrictions, limitations and information apply to the easyJet holidays voucher:
    • The voucher is personal to you and is not transferable.
    • The prices of the holidays on the Website include flights, hotels, luggage and transfers.
    • The voucher cannot be used for flights only. The easyJet holidays service is provided by HotelOpia S.L.U. t/a easyJet holidays.
    • easyJet Holidays’ standard terms and conditions will apply to any booking made and are outside of Three’s control
    • easyJet holidays are ATOL protected.
    • Only one holiday may be booked per voucher.
    • No cash alternative is available – if your holiday is less than £1000 no cash will be given.
    • It is not possible to use your voucher for bookings less than 2 days from the date of travel.
    • Your voucher may not be used in conjunction with any other voucher or promo code offer.
    • Your voucher must be redeemed within six (6) months of receipt (see redeeming your prize below).

     

      b. Swimwear Prize: 19 winners will receive a pair of Three branded “Budgy Smugglers” swimwear as pictured in the Attitude magazine advertisement.

     

    Only one prize per winner will be awarded. Allocation of the prizes remains at Three’s sole and absolute discretion.

     

    1. Selection of winners:  The winner(s) will be randomly selected, under independent supervision, from all Qualifying Entries by 28 September 2018. The first winner randomly selected will receive one pair of Three branded swimwear and the easyJet holidays voucher. The next nineteen winners randomly selected will receive one pair of Three branded swimwear each. The decision will be final and Three will not enter into any correspondence. 

     

    1. Contacting the winners: Reasonable efforts will be made by Three to contact the winners of each Prize via direct message on Twitter or Instagram by 05/10/18. If the winners of the Prizes cannot be successfully contacted, do not claim the Prize(s) within 24 hours of notification (by responding to Three), or are unable to comply with these terms and conditions, Three reserves the right to offer the relevant Prize to another Eligible Entrant. The easyJet holiday voucher will be offered to the second Eligible Entrant randomly selected. Failure to respond or failure to meet the eligibility requirements may result in forfeiture of the Prize.

     

    1. Redeeming your Prize: 

     

    easyJet Holiday Voucher: The winner of the easyJet holiday voucher will be required to provide a valid mobile telephone number in order to receive the Prize. Three will send you an SMS containing a 12 digit code which acts as your easyJet holiday voucher within 14 days of your selection. Upon receiving your code you will need to access www.easyjet.com/en/holidays and select a holiday. Once you have selected your holiday call 02034 990458 and quote your Voucher code (calls cost the same as a local call. Lines are open 10am to 8pm Monday to Friday, and 10am to 5pm Saturday and Sunday. Your Voucher will expire 6 months after receiving your Voucher from Us. 

     

    Swimwear Prize: The winners will be required to provide a valid UK postal address to receive their Prize by responding to the social media Direct Message.

     

     

     Winners may also be required to submit additional valid identification before receiving the Prize. The winner warrants that all information submitted by them is true, accurate and complete and Three is not responsible for any information which is invalid or incomplete.

     

    1. Privacy: Any personal data collected by Three will be used solely to administer and fulfil this promotion. Information that entrants supply when entering the competition will be used only in accordance with Three’s Web Privacy Policy and these terms. Our use of such information will also be subject to our Privacy Notice contained in Section 13 of the Terms and Conditions governing the use of Three Services. To view Three’s Web Privacy Policy, click here: http://www.three.co.uk/terms-conditions/your-privacy.

     

    1. General:

     

      a. The Prize is not transferable.  No cash alternatives will be offered.  Three reserves the right at any time to substitute an alternative prize of similar or greater value. Further, we reserve the right at any time to cancel, modify or supersede the Prize Draw (including altering the Prize). No communications will be entered into by us regarding this. This Prize Draw is free to enter and no purchase is necessary. The winner of the Prize agrees to cooperate with any reasonable requests made by Three relating to any post-winning promotional activity (such as including his/her first name and entry being used in any and all Three marketing activity across all media).

     

      b. This Prize Draw is in no way endorsed by, sponsored by, associated with or administered by any third parties, including Twitter, Instagram or Attitude Magazine.

     

      c. All third-party terms and conditions relating to the Prize Draw, including easyJet holidays terms and conditions, are beyond our control. Three cannot accept responsibility and will not be liable for any failures to abide by all third-party terms applying to the Prize.

     

      d. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the Prize Draw or the Prize (or any aspects of them), and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a winner of the Prize arising out of or connected to the Prize or this Prize Draw.

     

      e. Entry into the Prize Draw signifies your acceptance of these terms and conditions. We also reserve the right to amend these terms and conditions at any time without notice.  Any changes to the terms will be published at here. These terms are governed by English law.

    Code of Practice

    Here you'll find general information about us, the services we offer and how to get in touch with us. In this code of practice we tell you about your rights as a UK mobile customer as well as your responsibilities when joining us. And we explain our commitment to you as a customer.

     
    We always strive to deliver the highest standards of service possible. Apart from anything else, it simply makes good business sense. So one of the main reasons for publishing this code is to assure you of our good intentions and explain clearly what you can expect from us. There's another reason, too. Legally, we have to provide certain information to meet the requirements of the communications regulator, Ofcom.
     
    We hope that we've made this code as clear as possible. If not just get in touch and we'll be happy to run through things. This code of practice is available on our website, three.co.uk, and on request by contacting customer services. Copies are available in some alternative formats.
     
    We also produce supplementary codes on specific services and other mobile issues; if you want a copy of our codes or more general information please visit our website.
     
    Who we are and what we offer
     
    Three is the trading name for Hutchison 3G UK Limited. We are a UK mobile network operator; our head office is in Maidenhead.
     
    We provide 3G (third generation) and 4G (fourth generation) mobile communications, incorporating mobile internet, voice, text and data services.
     
    Our Commitment to you
     
    Customer Services 
    We want to give customers a great service so we are always looking for ways to improve. However, if you feel we are not achieving this, please contact us. We want to deliver a service that you use, enjoy and value. That's why we provide clear, concise answers to questions, publish information that is relevant and easy to understand at three.co.uk, respond as quickly as possible to complaints and put you in control of your account with My3 account.
     
    Contacting us couldn’t be simpler. You can get in touch with us by completing a form online, via email, phone, or send us a letter. If you’d prefer to talk face to face, why not visit one of our stores?
     
    Online
     
    You'll find lots of useful information about Three and our services at three.co.uk
     
    By online form or webchat
    You can contact us by completing the web form at www.three.co.uk/emailus or by chatting to an advisor using our webchat service at www.three.co.uk/contact_us - just select which type of customer you are and click on “Live Chat”.
     
    By phone - Pay Monthly
    In the UK, you can call from your Three mobile on 333 (this will be free unless you’re on one of new Essential plans, in which case it will come out of any available minutes allowance you have or if not, you’ll be charged our standard out of allowance rates).
    You can also get in touch from abroad by calling +44 7782 333 333 - calls are charged at the current roaming rate.
     
    By phone - Pay As You Go
    In the UK, you can call free from your Three mobile on 444.
    You can also get in touch from abroad by calling +44 7782 333 444 - calls are charged at the current roaming rate.
     
    By phone - Mobile Broadband
    In the UK, you can call free from a Three mobile on 500. You can also get in touch from abroad by calling +44 7782 333 500 - calls are charged at the current roaming rate.
     
    By phone – Business customers
    In the UK, you can call free from your Three mobile on 337.
    You can also get in touch from abroad by calling +44 7782 333 337 - calls are charged at the current roaming rate.
     
    By phone from a non-Three mobile
    If you are a phone customer, dial 0333 300 3333 (calls are charged at your standard rate). If you are a mobile broadband customer, dial 0333 300 0500 (call are charged at your standard rate).
     
    By post
    Three Customer Services
    Hutchison 3G UK Ltd
    PO Box No. 333
    GLASGOW
    G2 9AG
     
    Ways to join Three
     
    Price Plans & ways to pay 
    We aim to be highly competitive when it comes to our rates. Our prices vary depending on the plan you choose. The most up-to-date prices on our products and services are always available on our website and through Three stores and authorised retailers.
     
    Pay Monthly price plans (packages including a device and SIM Only) usually has minimum contract term, for example 24 months. If you are on a Pay Monthly plan you will have committed to remain connected to Three until the term has been completed. At Three we have the right to stop your service if you fail to pay money owed or breach our Terms and Conditions.
     
    Some SIM Only Pay Monthly plans have a minimum term of one month and then continue to “roll” until you terminate these SIM only contracts at any time by giving us one month’s notice.
     
    If you're on a Pay Monthly contract, we bill you for the services you use on a monthly basis. Every month we send you either an electronic bill or a paper bill in the post. Your bill can be either a fully itemised bill or a summary statement. If you have opted for a paper bill and you want a fully itemised bill, you will pay a charge for the itemised bill (or you can choose a free of charge summary statement) If you have opted for an electronic bill, you can choose to receive a fully itemised bill or a summary bill free of charge. Our bills will show your usage, charges and the date that a payment is due.
     
    As far as payment is concerned, new customers can only join pay monthly plans on direct debit and our plans’ prices include a discount for paying by this efficient means. Direct debit is brilliant for you as payment will be taken automatically and your account will not be suspended if you forget to pay. It is also the most efficient method for us. You should maintain your direct debit whilst you stay as a pay monthly customer. You can change your bank details at any time, just let us know.
     
    We cannot prevent you from cancelling your direct debit, and if you do, you are still required to pay your bills by the due date. We will retain your discount if you give us any of the following given means of payment provided that you simply allow us to store your selected payment method so that we can charge you on your billing date each month. Don’t worry, you can swap these details at any time and on multiple occasions. If you do not permit us to store payment details you will lose the recurring payment discount. You can choose any of the following given means of payment. Simply allow us to store details and you will remain eligible for the £5 monthly recurring discount.

    Payment methods

     
    If you're on a Pay Monthly price plan, you can check which calls, texts and services are included in your plan. Pay as You Go means just that - there’s no minimum term contract and no monthly bills; just buy a Pay as You Go phone from us and start using it straight away. When you run out of credit you just buy a Top-up voucher.
     
    Pay As You Go Top-up vouchers can be purchased from a range of outlets across the UK including places you can purchase Three phones. If you register a credit or debit card, you can also top up using My3 online, My3 on your handset, and by calling 444 free from your Three phone. Further details on how it all works are available at three.co.uk. You can check Three's network coverage by going to Network Coverage at three.co.uk or by contacting customer services.
     
    Number Portability:
     
    If you're a new customer to Three, you might want to move your existing mobile phone number to us. You can do this in three easy steps:
     
    1. Contact the customer service group of your old service provider and ask for a PAC (Port Authorisation Code). Your old service provider must give you the PAC, or a reason why it cannot be issued, within 2 hours of your request. Usually your old service provider will be able to provide your PAC over the phone or by SMS, and may also follow this up in writing.
     
    2. Once you have your PAC, you need to give it to us before we can move your number. You can give us your PAC over the phone by calling 333 from your Three phone, using the online form at our Welcome to Three page, or by calling 0333 300 3333 (Your standard call charges will apply). Your PAC is valid for a period of 30 calendar days and your request must be submitted to Three within that time. If you don't give us your PAC within that time, you'll need to ask your old service provider for a new one.
     
    3. If you ask for your number to be moved before 5pm Monday-Friday (excluding bank holidays), it should be moved during the next working day. If you ask to move your number outside of these times, we'll process your request as soon as we can on the next working day, and let you know when your number will be moved.
     
    Remember that if you transfer your number whilst you're still in the minimum term of your contract with your old provider, you may be liable for payments under that contract. However, you are entitled to request and receive your PAC at any time regardless of any payments that may be due to your provider under your contract.
     
    If you are a Three customer and you want to move your number to another service provider, you should call us and ask for a PAC. Your PAC will be valid for 30 calendar days. You'll need to give your PAC to your new service provider to move your number to that network. If you don't use your PAC within those 30 days, you'll continue to receive and be charged for services from Three.
     
    Keeping you up to date
     
    We use customer bills, leaflets, emails, letters, text, picture and video messages to keep you up to date with our news, services, products and exclusive deals. The latest Information is also available online at our website.
     
    Your privacy
    We'll only use your personal information in accordance with our Privacy Policy and relevant UK data protection and privacy legislation. You’ll find our Privacy Policy on our website and in our Terms and Conditions. An up to date copy of our Privacy Policy can be viewed at three.co.uk/Privacy_Cookies and Terms and Conditions can be viewed at three.co.uk/Terms.
     
    By agreeing to the terms of our Privacy Policy, you give us permission to collect information about how, when and where you use our services. With your consent, we may from time to time contact you for marketing purposes (see the section called 'Keeping you up to date') and share your information with members of the Three group – but not with anyone else. If we collect sensitive information, we'll seek your permission first before sharing it.
     
    Subject to your preferences and only where you have given us permission, we may enter your name, address and telephone number in a publicly available directory enquiry service and directories operated by us or by a licensed third party operator such as BT.
     
    For further information, or answers to queries, please send an email to dpa.officer@three.co.uk or write to: 
     
    DPA Officer
    Three
    Star House
    20 Grenfell Road
    Maidenhead
    SL6 1EH
     
    Warranty, repairs and insurance
     
    Your mobile will be covered by a manufacturer's warranty covering defects in material or workmanship. If you experience a problem with your device, just get in touch with us and we will tell you what to do next.
     
    If your device needs to be repaired, you will need to get in contact with the manufacturer so that it can be sent for repair. The device is normally repaired and returned back to you within 5 days.
     
    We also offer insurance to cover you if anything goes wrong with your handset or if it gets lost or stolen – you can find out more about this at Three.co.uk/threerescue
     
    Returns & Exchanges policy
     
    We always hope you’re happy with your new purchase, whether it’s a Device or Accessory, and/or a service agreement for our Network Services, but just in case you’re not, here’s what you can do.
     
    Purchases from Three Stores 
    We’re sorry, but if you bought a Device or Accessory from a Three Store and you change your mind, you’ll be unable to return or exchange it, except in accordance with your statutory rights.
     
    Purchases from Three.co.uk and Telesales
    If you change your mind, you can return or exchange your purchase within 14 days of receiving your Device or SIM card (where no Device was purchased). If you use any services during the returns period, you could be charged for those services and any reduction in value of the Device - you can turn on and use your Device to inspect it and to make sure you’ve received what you thought you were buying, but if any damage is caused, or it is used beyond what’s reasonable, we have the right to charge you for any loss in value to the goods as a result of your use or damage. You’re allowed to do what is reasonable to ensure you’ve received what you thought you were buying and that it works as expected. All Devices must be returned, together with all packaging, manuals, accessories, any free gifts and your proof of payment.
     
    You’ll also need to provide your receipt or delivery note as proof of purchase. If you are unsure what to do, please: 
    1. contact the retailer that sold it to you (if you didn’t purchase your device directly from Three); or 
    2. return to the Three Store that sold it to you (if you purchased your device from a Three store; or 
    3. call 0333 300 3333 (your standard call charges will apply) if you purchased your device from Three’s telephone sales team or three.co.uk.
     
    Other retailers that aren’t Three.
    You’ll need to check with them to see what their returns and exchanges policy is. If you are given an exchange or refund, but have connected to Three and used any of our services then we may charge you for these. A full copy of our Returns & Exchange policy can be found at three.co.uk/returns
     
    Our Network reliability
     
    The network may cease to function if there is a power cut or failure that affects the Three network. These failures may be caused by reasons outside our control. There can also be instances where service has to be stopped for a short period while essential maintenance is carried out. We try to keep these periods as infrequent and brief as possible and try to warn you if we think you will be affected.
     
    Emergency Services
     
    You can make free calls to emergency services from your Three mobile. When you’re outside of coverage on our network, your phone will try to locate another mobile network so that you can make emergency calls. Emergency service calls cannot be made using the Skype service on your Three mobile.
     
    The Key Small Print
     
    Terms & Conditions 
    If your Price Plan has a minimum term then you are committed to remain connected to Three until the expiry of that minimum term. If you sign up to a Pay Monthly Package which includes a Device, the Monthly Charge for this is the minimum price you agree to pay us for Three Services provided to you under your agreement, for the Minimum Term. Each May, your Monthly Charge will increase by an amount up to the January RPI rate (published each February), unless you're on a SIM plan. If the January RPI rate is negative, there will be no change to your Monthly Charge in the May.Three reserves the right to terminate service to a customer at any time if a customer fails to pay money owed to Three or breaches Three's Terms and Conditions.
     
    If you are on a minimum term contract, you are expected to pay any outstanding sums owed to the end of the minimum term of the contract.
     
    Whether you're thinking about Pay As You Go or Pay Monthly, it's important you read and agree to stick to our Terms & Conditions. You'll find these wherever Three devices are sold. A copy of our latest Terms and Conditions can also be viewed on our website at three.co.uk/Terms.
     
    About this code
     
    We review and update it regularly to make sure that it meets current requirements. If you've got a question about our compliance with this code, please write to:
     
    General Counsel
    Three
    Star House
    20 Grenfell Road
    Maidenhead
    SL6 1EH
     
     
    Or email your question to regulatory@three.co.uk
     

    Customer Complaints Code

    Making a complaint.

    At Three we always want to make sure you have a great experience, and we hope that you’ll never have reason to complain about our services. However, if you think we haven’t done a good job, we’d like to hear from you. We’re also happy for someone else to raise a complaint on your behalf, as long as we have confirmation that they’re acting with your consent.

    We've tried to make the complaints process as straightforward as possible and we aim to resolve all complaints within 14 days. There’s a few different ways to register your complaint with us, and you can find them all on our How to Complain page.

    We’ll do everything we can to sort out your complaint. However, if we haven’t been able to resolve it, you can ask the Ombudsman* to look at it for free.

    If we are unable to reach agreement within 8 weeks we will provide details of how to contact the Ombudsman.

    *The Ombudsman is an independent organisation dedicated to sorting out disputes between customers and providers and Three will be bound by its decision if a case is opened.

    The Ombudsman will only consider complaints:
    • Which are over 8 weeks old.
    • Or if there is a deadlock situation.
    A deadlock arises when we believe we've done everything we can to sort out a complaint but can't reach an agreement with you.

    You can request a deadlock letter from the advisor dealing with your complaint. However, if we are working on a solution, expect to resolve the complaint or recognise that your complaint fails outside the Ombudsman’s responsibilities we will not send a deadlock letter. Unfortunately on occasion we receive malicious complaints, which neither the Ombudsman nor Three will respond to.

    Ombudsman contact details:
    Email: osenquiries@os-communications.org
    Fax: 0330 440 1615
    Phone: 0330 440 1614
    Textphone: 0330 440 1600
    Web:http://www.ombudsman-services.org/contact-us-communications.html

    Ombudsman Services:
    Communications
    PO Box 730
    Warrington
    WA4 6WU

    Online Purchases.

    If your complaint is about a purchase you made online and we’ve been unable to resolve your concerns through our complaints process, you can submit your complaint through the European Commission’s online dispute resolution platform, instead of contacting the Ombudsman directly. You can find the platform and more information on how it works here: http://ec.europa.eu/consumers/odr/.

    The platform simply facilitates the investigation and resolution of your complaint through the Ombudsman so, if you’re unhappy, you may find it easier to contact the Ombudsman directly. Remember, you can only use the platform if your complaint comes from an online transaction. If you made your purchase over the phone or in store, you need to contact the Ombudsman using the contact details above.

    Code of Practice for Premium Rate Services.

    What are Premium Rate Services? How do they work? How much do they actually cost? How do you stop them if you no longer want them? This code explains all. If you'd like a free copy, including in alternative formats, call us free on 333 from your Three mobile (if you're in the UK) or 0333 300 3333 from any other phone (standard call rate applies).

    This code is for you.

    The communications regulator, Ofcom, requires communications providers like Three to provide detailed information to its customers on specific types of services or calls. This includes Premium Rate Services. In short, this code is written for your protection.

    You'll also find information on other services that we offer and details about how to get in touch in our main Code of Practice. Just visit three.co.uk (where you'll find a link to the code on our home page’s navigation bar) or call customer services for a copy.

    What are Premium Rate Services?

    Premium Rate Services (also known as PRS) are services that you use on your mobile where:

    • the cost of the service is charged to your account or deducted from your Pay As You Go Credit
    • the revenue is shared with other 'parties'. These parties are the companies that provide the service or technology we need to provide the service.

    Premium Rate Services can be:

    • voice calls to long numbers starting 09, where you're charged an Access Charge of 45p per minute (with a one minute minimum charge) plus a Service Charge (set by the company you’re calling – they’ll tell you this)
    • voice or video calls to short numbers, which are known as shortcodes (four, five or six digits)
    • text and multimedia messages to and from shortcodes, where you are charged 10p per message or more.

    If you're using a messaging service, you may also be charged the standard rate for sending your message. Three's standard rates are 10.2p for Text Messages (SMS), 25.5p for Picture Messages (MMS) and 51.1p for Video Messages (also called MMS).

    3 services are not Premium Rate Services

    The services that 3 provide under 'Today on 3', 'Planet 3', 'Services', 'Internet Services' and 'Today on 3 Live' are not Premium Rate Services under these conditions.

    How do Premium Rate Services work?

    When you call to use a Premium Rate Voice Service, in most cases:

    1. We (that is the Three network) pass on your call to another network
    2. That network then passes your call on to a Service Provider
    3. The Service Provider provides the advertised service or services to you.

    If you are making a call to a premium rate number starting 09 (including calls to numbers which provide an adult entertainment service, starting 098, 0908 or 0909), the total cost of this call will be split into an Access Charge, set by us at 45p per minute (with a one minute minimum charge) (this covers our cost to pass your call on) and a Service Charge, set by the company you are calling. If the Service Charge is set at, or includes, a pence per minute rate, it must not exceed £3.60 per minute (inclusive of VAT). If the Service Charge is set exclusively at a pence per call rate, it must not cost more than £6.00 (inclusive of VAT).

    Sometimes, the Service Provider will offer you other services and they may involve an additional charge. The Service Provider has to make you are aware of any extra charges.

    Voice, video and messaging services using Shortcodes (four, five or six digits) are passed directly on to the Service Provider, who will provide you with the advertised service.

    Where a charge is made for a Premium Rate Service on a Shortcode number, we share the revenue with the Service Provider directly. That's how the Service Provider and the person who provides the information contained in the service (Information Provider) receives payment for the service that you've used.

    Who regulates Premium Rate Services?

    In the UK, these services are regulated by Phone-Paid Services Authority. Phone-Paid Services Authority produces a code that providers of Premium Rate Services and telephone networks must stick to. In particular, the code sets out strict guidelines for the way providers of premium rate services advertise and operate their services.

    How can Phone-Paid Services Authority help me with a complaint?

    Phone-Paid Services Authority will deal with complaints about:

    • the promotion of Premium Rate Services – for example, if you're missing cost information about your call or feel that you've been misled by a Service Provider's claims
    • the content of Premium Rate Services – for example, offensive content or services that are unnecessarily prolonged
    • the overall operation of Premium Rate Services – for example, if you haven't been awarded a competition prize within the stated period or your services haven't automatically been ended at the costs set out in the advertising.

    Phone-Paid Services Authority can't deal with complaints about why companies use premium rate numbers as opposed to other numbers or the revenue share arrangements between telephone companies and Service Providers.

    Unless they refer or link callers to premium rate numbers, Phone-Paid Services Authoritydoes not regulate services available on:

    • STD numbers (for example, beginning '01')
    • freephone numbers (for example, beginning '080')
    • local rate numbers (for example, beginning '0845')
    • mobile numbers (for example, beginning '07')
    • a subscription payable by credit card.

    How can I find out what a Premium Rate Service costs?

    • When promoting Premium Rate Services, providers must state:
    • the cost of the calls or messages, including any Service Charge element of a call to a 09 number, that will be charged in addition to Three’s Access Charge of 45p per minute (with a minimum charge of 1 minute) for calls to 09 numbers
    • the minimum cost of the service.

    Additionally, if the Premium Rate Service is offered on a subscription basis, the provide must also state that you will have to pay repeat charges.

    You may also find the following information on costs helpful.

    09 voice calls The cost of these calls, from 1 July 2015, are split into two elements; Three’s Access Charge of 45p per minute (with a minimum charge of 1 minute) and a Service Charge, set by the company you’re calling. To find out the cost of a specific voice call to a 09 number on our network, just check out our online price guide or check our Special number lookup tool at Three.co.uk/nts. You can get further information on specific numbers by calling Three customer services on 333. These calls are free if you call from within the UK on your Three mobile. Or call 0333 300 3333 from any other phone (standard call rate applies).

    Text Shortcodes You can find out the cost of sending a text to a Premium Rate Service Shortcode on our network by going to thePhone-Paid Services Authority website and entering the provider's number.

    Or you can call Three customer services on 333 – free if you call from within the UK on your 3 mobile. Alternatively, dial 0333 300 3333 from any other phone (standard call rate applies).

    Some Shortcode Text services charge you for both sending the original text and for receiving subsequent texts as part of the service. Details of all charges must be clear in the advert for the service. Make sure you understand what the total cost of the service is before you use it.

    You can find more information on Text Shortcode services at three.co.uk/shortcodes

    Voice and Video Shortcodes Like Text Shortcodes, you can find out the cost of dialling a Voice or Video Shortcode on our network by going to the Phone-Paid Services Authority website and entering the provider's number. Please note if using a Voice Shortcode, these are not split into an access charge and a service charge, unlike calls to numbers starting 09, and you’ll see a single charge for these on your bill.

    Or you can call Three customer services on 333 – free if you call from within the UK on your Three mobile. Alternatively, dial 0333 300 3333 from any other phone (standard call rate applies). You can find more information on Text Shortcode services atthree.co.uk/shortcodes

    Important: Always read the ads.

    Make sure you read the advertising for all Premium Rate Services thoroughly and understand the total charges involved before you use the service. Premium Rate Services providers have to include pricing information and terms of use of their services in all advertising and promotional information.

    If you've heard about a service from another person or received a message about a service and you're not aware of the cost or terms of use, then we strongly recommend that you do not use the service. Better safe than sorry.

    What to do if you think you've been overcharged or misled.

    Have you been charged more than you expected for a Premium Rate Service? Have you been charged when you don't believe you even used a Premium Rate Service? Do you feel that you've been misled about the cost or service? Here's what to do next.

    1. Check out your rights. All Premium Rate Service providers must stick to the Phone-Paid Services Authority code when they advertise and operate their services. For more on this visit the Phone-Paid Services Authority website

    You may be able to bring a complaint against the Service Provider under the Phone-Paid Services Authority code (see the next section).

    2. Ask us for help If in doubt, call us. We can help you understand your charges, which should help you work out whether you've been billed correctly. If we do find that you've been incorrectly charged, we can advise you on how to claim a refund from the Service Provider.

    Call Three customer services on 333 – free if you call from within the UK on your 3 mobile. Or dial 0333 300 3333 from any other phone (standard call rate applies).

    3. Ask the Service Provider directly. You have every right to contact the Service Provider to ask them for more information on the Premium Rate Service that you've been charged for. To find out who the Service Provider is and how to contact them, go to thePhone-Paid Services Authority website and enter their number.

    Making a complaint about a Service Provider. You should complain directly to Phone-Paid Services Authority.

    But first check to make sure that your complaint is something that Phone-Paid Services Authority deals with (see the earlier section, entitled 'How can Phone-Paid Services Authority help me with a complaint?').

    You'll find full details on how to make a complaint at the Phone-Paid Services Authority website.

    Making a complaint about us. We hope this is never the case. Here's what to do:

    • call us first and we'll try and resolve the problem
    • if you aren't happy about how we've handled your complaint, or we haven't got back to you within 8 weeks of you informing us of the problem, contact the telecommunications ombudsman service, Ombudsman Services: Communications.