One-to-one instore help,
without leaving your sofa!

About Three Store Now

Need info about a specific device? Don’t know which plan to plump for? Now you can chat with the team in your local store whenever you see the Three Store Now icon. Our live video chat allows you to connect with one of our instore experts without leaving the house. Your very own personal shopper can send you photos from the shop floor and give you product recommendations via

If you need help outside of store hours or you’ve got a question for customer services, just click on the ‘Live chat with us now’ option below right, and choose ‘Get customer service support’.

How it works


Meet your personal shopper.

Simply click on the ‘Live chat with us now’ at the bottom right of your screen and choose ‘Find the right deal for me’ to connect with your local store. After a quick “hello” we can get started.


What are you looking for?

Tell your personal shopper exactly what it is you’re looking for, so they can make sure they give you everything you need.


Start shopping

Your personal shopper can send you photos and videos live from the shop floor, so let them know if there’s anything you want to see more of.

Three Store Now

Why you’ll love Three Store Now.

Three Store Now is perfect if you can’t get to the shops and gives us a chance to engage with you one-to-one online. No more aimless browsing and researching, we’re ready to point you in the right direction by chatting to you live in your living room.