How to top up

There are loads of easy ways to top up on Pay As You Go.

If you're topping up your tablet, Mobile Broadband, or dongle, you'll need to top up using My3 or on the web.
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Topping up online

Pay by card

Log in to My3 to register a credit or debit card for quick future Top-ups.

Here’s how to do that. Select Top up your account from the My3 homepage, then click the Credit/debit card tab and Register this card for future use on the payment screen. You can also register a card by going to the Manage cards section of My3 and selecting Add card. If you register a card this way, we'll automatically take a £10 payment from your card and add it to your account balance as credit.

One-off payment

To make a one-off card payment, simply fill in your payment details or select the One-off payment option.

Pay by voucher

To top up by voucher, select Top up your account from the My3 homepage, then select the Voucher tab and follow the instructions to top up.

Topping up a friend’s account

You can top up a friend’s account by logging into your My3 account and selecting Top up another account in the Top-up section.

Log into My3

Topping up anonymously

You can also top up without needing to register for an account, but you’ll have to re-enter your card details each time.

Top up anonymously

Topping up at a cash machine

You can top up at any Barclays or HSBC cash machine if you have a card from one of these banks:

When you’re at the cash machine, you’ll need to enter your phone number and select the amount you want to top up. Your Pay As You Go account will be topped up using the money from your bank account.

Topping up over the phone

If you're a phone customer, you can call 444 free from your Three phone to top up over the phone.

To top up by voucher, select Top up with a voucher and enter the 16-digit number printed across the receipt. Once you’ve entered the voucher code, your account will be topped up.

To top up by credit or debit card, you’ll need to register a credit or debit card first. To do this, log in to your My3 account, select Manage cards from the Top up section, then Add card, or call 333 from your Three phone. When you call us, select Top up with a card and follow the instructions.

If you’re abroad, you can top up using your debit or credit card by calling +44 7782 333 444. You’ll need to credit to call this number, which is why we recommend topping up before you leave the UK.